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Pocono Palace Resort

2,097 reviews
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Traveller (1159)
Room & Suite (728)
Pool & Beach (95)
Overview
  • Excellent38%
  • Very good27%
  • Average14%
  • Poor10%
  • Terrible11%
Travellers talk about
“fantasy apple”(166 reviews)
“roman towers”(159 reviews)
“get away”(143 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Offers from Pocono Palace Resort
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Reviews (2,097)Write a Review
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All reviewsfantasy appleroman towersget awaychampagne towerforever loversping pongour honeymoonbreakfast and dinnergift shoppaddle boatsprivate poolromantic getawaymini golfheart shaped poolyear anniversarygolf coursebuffet style
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11 - 15 of 2,094 reviews
Reviewed 10 January 2018 via mobile

My husband and I visited Pocono Palace for our honeymoon over the News Years weekend and we had a fabulous time! I cannot brag enough about the excellent customer service we received from most of the staff, but notably Brian in the gift shop, Melissa...More

1  Thank HHarding517
Response from RomanceManager, Manager at Pocono Palace ResortResponded 12 January 2018

We are thrilled to read about the excellent experience you and your husband had at Pocono Palace while celebrating your Honeymoon. What better way to celebrate your love than on the biggest party night of the year- and at a place nicknamed the "Land of...More

Reviewed 9 January 2018 via mobile

This was maybe our 7th stay at cove Haven resorts. NEVER AGAIN. Pool was cold, bathroom was dirty, there were gnats in the sink!! EW Outside porch was filthy. And the worse was the entertainment was NOT what was posted on their own site. (Main...More

2  Thank caroleshepp
Response from RomanceManager, Manager at Pocono Palace ResortResponded 10 January 2018

We are sorry to read about the inconveniences you have dealt with and will follow up with the management team at Pocono Palace regarding this.

Reviewed 2 January 2018 via mobile

We are Forever Lovers, having been coming here for several years. The staff is very friendly and helpful. They know us and what we like and treat us like family. Diane at the front desk, who we also go to for booking, is outstanding helpful,...More

Thank Marshall M
Response from RomanceManager, Manager at Pocono Palace ResortResponded 3 January 2018

We are incredibly pleased to read you continue to return to Pocono Palace to enjoy more of our romantic atmosphere. We're especially happy to read what a difference our staff can make with your experience. We'll share the kind words with everyone and look forward...More

Reviewed 1 January 2018 via mobile

Our stay at Pocono Palace (or their sister resorts) is something that anyone could do once in a lifetime- but probably only once. It’s an old cheesy, romantic resort. We enjoyed the private pool in our Garden of Eden Apple room. We also enjoyed the...More

1  Thank Iris B
Response from RomanceManager, Manager at Pocono Palace ResortResponded 1 January 2018

Thank you for your feedback. While we're glad you enjoyed your overall stay, including your in-suite amenities, we're disappointed we failed to deliver in areas such as your dining experience. We're going to share your feedback with the Dining Room Manager and with our Maintenance...More

Reviewed 1 January 2018

Just got back from Pocono Palace our 10+ trip to a cove haven resort. This was one of the better trips in the past couple years. Check in: this went well the front desk was very friendly this time around - not so in the...More

Thank Tony R
Response from RomanceManager, Manager at Pocono Palace ResortResponded 1 January 2018

Thank you for your feedback. We will be sure to share this with the Resort Manager as we look into addressing all your complaints.

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Breakfast included
Spa
Hotel Amenities
Free Parking
Room Service
Breakfast included
Banquet Room
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Indoor pool
Outdoor pool
Details
Price range
USD 206 - USD 412 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 206 - USD 412 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (1159)
Room & Suite (728)
Pool & Beach (95)
Dining (59)
Amenities (30)
Family and Play Areas (13)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
x4eyes2020x
8 February 2018|
AnswerShow all 6 answers
Response from Katharine S | Reviewed this property |
No it is not a swingers club, unless you are bringing your own swingers.
0
Votes
Shakia B
7 September 2017|
AnswerShow all 9 answers
Response from robgX9964HA | Reviewed this property |
Go to pocono palace, friendly staff, property amenities are much close together. i think for a couples time away, for alone time this place sets the tone, the place is dated but they have made upgrades, and are still making... More
0
Votes
T8418ZMericb
6 September 2017|
AnswerShow all 9 answers
Response from Christopher C | Reviewed this property |
Pocono Palace. That is our favorite resort. We like the Fantasy Apple and Roman Towers suites.
1
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Room Tips
"Roman Towers hand down!"
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"Fantasy Apply comes with a lake view."
Read review
"Spend the money and go as big as your budget allows. Well worth the money."
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"many suites with heated pools. Go to website to view them all !"
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