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A Tragedy Waiting to Happen?
My daughter and I stayed in the Sheraton Bucks County Hotel from Thursday, Sunday, September 14-17, 2017. As we were getting ready for bed at approximately 11:45 p.m. on Saturday night, the fire alarm and strobe lights went off, and...More
Response from Raminder C, General Manager at Sheraton Bucks County HotelResponded yesterday
Thank you for your feedback. I apologize for the inconvenience that was caused to our guests by the false fire alarm. I assure you that this is not a frequent incident, as guest safety is of paramount importance for us.
I certainly understand your...More
I arrived at 7pm and my room was not ready. But at the Concierge, Mariya did not hesitate. She asked her supervisor Francesca if I could have a room on the club floor. They checked their computer and without much of a delay, I was...More
Visited hotel on August 16 was on my way to pool when a drunk man came out of his room and started screaming and cursing at my daughter who is two . I went down to lobby in which I spoke to manager because I...More
1 Thank nickie h
Response from Raminder C, Manager at Sheraton Bucks County HotelResponded 1 week ago
Thank you for taking the time to give us feedback.
We apologize for your interaction with the guest in the hallway. The manager did call the guest to address the issue and was assured that it would not happen again.
Upholding our commitment to provide...More
The staff was EXCELLENT-- especially Maryia (spelling) and Fernanda. Maryia went out of her way to help us and Fernanda offered additional points for something that incurred during our stay. This is the only reason I am giving it 3 stars instead of 2.
Thank amber r
Response from Raminder C, General Manager at Sheraton Bucks County HotelResponded 1 week ago
Thank you for your feedback. Thank you for recognizing Mariya and Fernanda for assisting you during your stay and tracking down items to return them to you.
I apologize that you did not feel that the beds were as comfortable and sound proofing in the...More
Stayed at the Sheraton while attending an event nearby. Rooms and bathrooms are modern and clean, beds comfy. Had read reviews about how the hotel is close to sesame place so I was afraid that the little ones may be noisy. As expected there were...More
USD 126 - USD 208 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Response from Raminder C | Property representative |
There is not direct path to walk to Sesame place. The road is very busy. The hotel has a shuttle that can take you to Sesame place when you want to go. Also, every half an hour we have the shuttle pick up at Sesame place to... More
There is not direct path to walk to Sesame place. The road is very busy. The hotel has a shuttle that can take you to Sesame place when you want to go. Also, every half an hour we have the shuttle pick up at Sesame place to bring out guests back.