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03/09/2017 04/09/2017
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    Heritage Hotel

    500 Centerville Rd, Lancaster, PA 17601-1306
    Hotel website
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    Best prices for your stay
    03/09/2017 04/09/2017
    Lock in the lowest price from our partners
    USD 93*
    View Deal
    Traveller (9)
    Dining (4)
    Room & Suite (4)
    Overview
    • Excellent22%
    • Very good42%
    • Average21%
    • Poor10%
    • Terrible5%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Heritage Hotel
    Deals (10)
    3 Sep.4 Sep.
    |
    1 room, 2 adults, 0 children
    • Queen Room with Two Queen Beds - Non-refundable
      USD 93
      View Deal
    • Queen Room with Two Queen Beds - Non-refundable
      USD 93
      View Deal
    View all 10 deals from USD 93
    Lancaster Arts Hotel
    941 reviews
    #5 of 39 hotels in Lancaster
     
    Hilton Garden Inn Lancaster
    691 reviews
    #9 of 39 hotels in Lancaster
     
    Eden Resort and Suites, BW Premier Collection
    4,814 reviews
    #1 of 39 hotels in Lancaster
     
    Hawthorn Suites by Wyndham Lancaster
    1,075 reviews
    #12 of 39 hotels in Lancaster
     
    Write a Review
    Reviews (249)
    Traveller rating
    Traveller type
    Time of year
    Language

    1 - 5 of 242 reviews

    Reviewed yesterday

    I can not say this enough if I see your employees with their shoes off and feet up, unwilling to help guest i will not come back. I came back to the hotel around 1:30 i wanted to get more towels for our room. I...More

    Thank Edward S
    Reviewed 2 weeks ago

    If the team were to play another tourney at Spooky Nook I would not book here again. The restaurant is fun with a bar and an outside bar upstairs. That was a highlight. Restaurants and grocery nearby. Does not have laundry facility and that's a...More

    Thank Buckytay
    Response from Melissa H, Marketing Brand Managemant at Heritage HotelResponded 1 week ago

    Thank you for taking the time to share your review. I'm sorry to hear your experience fell short of your expectations. We take customer feedback very seriously. If you have a chance, would you mind contacting our Vice President of Facilities Pat Lehman to further...More

    Reviewed 20 June 2017

    We were in town for a family wedding and booked a block of rooms. Our room had a leak that we reported. We were told there was no leak in the room. After we called a second time, they "fixed" the leak by putting a...More

    1  Thank ronald p
    Response from Melissa H, Marketing Management at Heritage HotelResponded 21 June 2017

    Thank you for taking the time to share your review. I'm sorry to hear your experience fell short of your expectations. We take customer feedback very seriously. If you have a chance, would you mind contacting our Vice President of Facilities Pat Lehman to further...More

    Reviewed 8 June 2017 via mobile

    Spacious room with small bathroom, clean and comfortable. Fridge and coffee maker. Right next door to a excellent supermarket, which is very convenient. Gym adequate, no skipping as the ceiling is very low!

    Thank Lee D
    Response from Melissa H, Marketing Management at Heritage HotelResponded 14 June 2017

    We are glad to hear you were satisfied with your stay at Heritage Hills. Thank you for the review.

    Reviewed 8 June 2017

    Check in was a little confusing as to which door to use, resulting in dragging baggage further than necessary. Room was very nicely done and clean and we found it very quiet, never hearing anyone in the hall or neighbors. Bathroom had a real bathtub,...More

    Thank cmitch920
    Response from Melissa H, Marketing Management at Heritage HotelResponded 14 June 2017

    We take these concerns very seriously. Thank you for reviewing our hotel and sharing your experience with us. If you have a moment, you may reach out to our CEO, Michael Galvin, to discuss your experience further. We strive to make all necessary improvements for...More

    Lancaster Arts Hotel
    941 reviews
    #5 of 39 hotels in Lancaster
     
    Hilton Garden Inn Lancaster
    691 reviews
    #9 of 39 hotels in Lancaster
     
    Eden Resort and Suites, BW Premier Collection
    4,814 reviews
    #1 of 39 hotels in Lancaster
     
    Hawthorn Suites by Wyndham Lancaster
    1,075 reviews
    #12 of 39 hotels in Lancaster
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Room Service
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • USD 117 - USD 238 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 166
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Expedia, Travelocity, Cancelon, TripOnline SA, Hotwire and getaroom.com so you can book your Heritage Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Pennsylvania >
    • Lancaster County >
    • Lancaster
    • Also Known As
    • Heritage Hotel Lancaster ,
    • Park Plaza Lancaster
    Add Photo Photos
    Traveller (9)
    Dining (4)
    Room & Suite (4)
    Hotel & Grounds (11)
    Bathroom (1)
    Nearby
    Hawthorn Suites by Wyndham Lancaster
    1,075 reviews
    13.65 km away
     
    Hilton Garden Inn Lancaster
    691 reviews
    6.03 km away
     
    Eden Resort and Suites, BW Premier Collection
    4,814 reviews
    8.61 km away
     
    Lancaster Arts Hotel
    941 reviews
    7.43 km away
     
    Nearby Restaurants
    Moe's Southwest Grill
    8 reviews
    .16 km away
    Loxley's
    546 reviews
    .04 km away
    Grand Central Bagel Cafe
    44 reviews
    .76 km away
    Dutch Apple Dinner Theatre
    48 reviews
    .12 km away
    Nearby Attractions
    Field of Screams
    60 reviews
    2.36 km away
    1852 Herr Family Homestead
    5 reviews
    4.65 km away
    Longs Park Castle
    9 reviews
    5.67 km away
    Corn Cob Acres Field of Fun
    17 reviews
    2.44 km away
    Ask a question
    Questions & Answers
    Anthony H
    25 August 2016|
    AnswerShow all 2 answers
    Response from AlisonFayeJ | Reviewed this property |
    Even though it's only about 5 miles, it will take about 10-15 minutes.
    1
    Vote
    Lauren W
    18 August 2016|
    AnswerShow all 3 answers
    Response from darBelleVernon_Pa | Reviewed this property |
    I believe smoking is outside only.
    0
    Votes
    Japol63
    2 November 2015|
    AnswerShow all 2 answers
    Response from Matt D | Property representative |
    Thanks for your interest. We handle pets on a case by case basis. What type and size of pet?
    0
    Votes
    Room Tips
    "one that doesn't leak in the bathroom"
    Read review
    "Get a suite! Trust me. They are very reasonably priced compared to all the other hotels in this area."
    Read review
    "Our room was quiet. We had a connecting room"
    Read review
    "I would try and stay on the upper floors for the sunlight"
    Read review
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