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DoubleTree Resort by Hilton Hotel Lancaster

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Room & Suite (50)
Pool & Beach (32)
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Overview
  • Excellent56%
  • Very good27%
  • Average12%
  • Poor3%
  • Terrible2%
Travellers talk about
“double tree”(109 reviews)
“willow valley”(100 reviews)
“water playground”(58 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from DoubleTree Resort by Hilton Hotel Lancaster
Special Offer: Double Points, Every Stay
Hotel deals
Offers from DoubleTree Resort by Hilton Hotel Lancaster
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (1,741)
There are newer reviews for DoubleTree Resort by Hilton Hotel Lancaster
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Traveller rating
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930
469
215
64
49
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All reviewsdouble treewillow valleywater playgroundcookiesthe palm courthole golf courseindoor waterparkpool areadutch wonderlandbreakfast buffetgreat for kidswhirlpool tubbeautiful hotelgreat poolwedding receptionupon checkhotel restaurant
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381 - 385 of 1,727 reviews
Reviewed 25 August 2016

It's worth it to stay here if you're going to Dutch Wonderland because they have an indoor pool and water park. It rained one day during our stay, but the day was not a washout because of the pool and water park. It's a little...More

Review collected in partnership with DoubleTree by Hilton
Thank Yui C
Response from Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel LancasterResponded 26 August 2016

Yui C, I am sorry to hear that it rained during your stay, but am happy to hear that the pool and water playground allowed you to still have a wonderful day! I am glad that you enjoyed everything about the property, and hope you...More

Reviewed 25 August 2016 via mobile

We loved the hotel and our room. Bed was very comfortable. Kids absolutely loved the pool and the waterpark. The only thing we didn't like was the restaurant. Breakfast selection was aweful. Also, not a big deal but there were no toiletries provided. Just soap....More

Thank tgdc02
Response from Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel LancasterResponded 26 August 2016

tgdc02, Thank you for sharing your experience, and for choosing to stay with us. I am happy to hear your loved your accommodations and had fun at the indoor water playground. I will make sure to pass your breakfast experience to our restaurant as we...More

Reviewed 25 August 2016

We enjoyed our stay here with our 2 and 4 year old grandchildren. Water park was a lot of fun, breakfast was good. The bathroom could've been a little cleaner, just didn't look like it was cleaned thoroughly; however, everything else in the room and...More

Review collected in partnership with DoubleTree by Hilton
Thank Judy H
Response from Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel LancasterResponded 26 August 2016

Judy H, Thank you for sharing your enjoyable experience with us. I am happy that you had a great time at our water playground, and look forward to seeing you and your grandchildren in the future! Emily Drennen :: Edrennen@willowval.com :: Guest Relations

Reviewed 23 August 2016 via mobile

This is the only hotel I stay at when I visit Lancaster. Nice, clean with comfortable beds. Staff is very friendly too. The breakfast in the resturant is really good. I don't go to Lancaster if this hotel has no vacancy.More

Thank Glenda C
Response from Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel LancasterResponded 24 August 2016

Glenda C. Thank you for sharing your great experience, and for choosing to stay with us every time you visit the Lancaster area! I am happy that you enjoy everything our property has to offer, and hope to see you again soon! Emily Drennen ::...More

Reviewed 23 August 2016 via mobile

I always stay at this hotel when I visit Lancaster. It is very neat and clean. The food in the resturant is really good too. The staff is extremely friendly. I don't come to Lancaster if there's no vacancy at this hotel.More

Thank Glenda C
Response from Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel LancasterResponded 26 August 2016

Glenda C. Thank you for sharing your great experience, and for choosing to stay with us every time you visit the Lancaster area. I am happy that you always enjoy your stay, and look forward to seeing you again the next time you are in...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Meeting Rooms
Children Activities (Kid / Family Friendly)
Dry Cleaning
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Multilingual Staff
Concierge
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Golf Course
Heated pool
Indoor pool
Details
Price range
USD 143 - USD 248 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Lancaster
#6 Family Hotel in Lancaster
#14 Romantic Hotel in Lancaster
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 143 - USD 248 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Lancaster
#6 Family Hotel in Lancaster
#14 Romantic Hotel in Lancaster
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (189)
Room & Suite (50)
Pool & Beach (32)
Dining (9)
Business Centre & Event Rooms (10)
Family and Play Areas (2)
Questions & Answers
Ask a question
kpeterson1716
15 October 2017|
AnswerShow all 6 answers
Response from DoubleTreeLancaster | Property representative |
At check in, a hold will be placed on your credit card for the total amount of your stay plus $25.00 per night for incidentals. If you have any questions please call us directly at 717-464-2711.
0
Votes
Staiebomb
4 October 2017|
AnswerShow all 6 answers
Response from DoubleTreeLancaster | Property representative |
Winter Hours: August 27th Through Memorial Day Monday-Thursday 9AM-12PM & 4PM-9PM *Blue Slide Open 4PM-9PM Friday 9AM-9PM *Blue Slide Open 4pm-9pm Saturday 9AM-9PM *Blue Slide hours same as water playground... More
0
Votes
Misch1970
26 July 2017|
AnswerShow all 7 answers
Response from DoubleTreeLancaster | Property representative |
Our Family room, which has 2 Queens with a Sofa Pull Out accommodates up to 6 guests. It is one large room without a separation. It is around 377 square feet. We hope this helps!
1
Vote
Room Tips
"$3 movie theatre on the next block (in Kendig Square), and pizza place in Kendig Square was excellent."
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"Top floor rooms are best especially during the busy wedding season, because the noise level is the least."
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"Rooms on atrium loud due to construction. Rooms by the pool are very loud. Kids running through the halls..."
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"All rooms are fine!"
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