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DoubleTree Resort by Hilton Hotel Lancaster

Hotels.comUSD 189*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 189*
USD 189*
USD 189*
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DoubleTree Resort by Hilton Hotel Lancaster
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1,545 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree Resort by Hilton Hotel Lancaster
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Showing 1,531: English reviews
North East, United States
Reviewed 1 March 2016

This resort is fabulous! :) Wonderful stay. Entire place is clean and inviting. I plan many return visits. Hilton is the best and only way to travel. :) DOUBLETREE BY HILTON LANCASTER, PA :) Can't wait to return!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Karen D
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

Karen D, Thank you for taking the time to share your fabulous experience, and for choosing to stay with us. I am happy you had a wonderful stay, and look forward to seeing you again soon! Emily Drennen :: Guest Relations :: Edrennen@willowval.com

Lancaster, United States
Reviewed 29 February 2016

I had business the weekend I came to Double Tree. I arrived the day before with 3 friends and co-workers. They were surprised with the hotel in a positive, and were excited to stay. I myself was glad I booked DoubleTree as soon as I walked in the doors. Front desk members were friendly and helpful, the hotel itself is...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Natalie O
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

Natalie O, Thank you for sharing your great experience, and for choosing to stay with us. I am happy you enjoyed your business weekend, and hope you will return and visit with us again soon. Emily Drennen :: Edrennen@willowval.com :: Guest Relations

Savannah, Georgia
Reviewed 22 February 2016

Needed a mid winter getaway with grandkids at an indoor waterpark ............this worked out perfectly . Paid $25 extra for 2PM checkout Sunday , was like an extra day there . Lapps Family Restaurant near Quarryville has excellent food in clean environment delivered by great waitresses . Hotel is first class !

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Helpful?
1Thank Nan S
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

jschulte3, Thank you for taking the time to share your great experience, and for choosing to stay with us over your winter getaway! I am happy you enjoyed your stay, and especially the indoor water playground. Lapp's Family Restaurant is one of my favorites, too (I live right down the street from there!). I hope you will return and visit...

Lynchburg, Virginia
Reviewed 21 February 2016

I made a mistake on the booking date, so when I re-booked a few days before my visit, to make it a week earlier, the price increased by $25 per night. I discovered there was a hockey tournament in the area, which accounted for the change. I am not happy when hotels stick it to people just because they can....

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Helpful?
Thank jim a
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

jim a, Thank you for taking the time to give us your feedback, and for choosing to stay with us. I apologize that you did not have the best experience, and if there is anything I can do to make it right please reach out to me at your convenience. I will also have our maintenance team inspect the hvac...

Reviewed 21 February 2016

This hotel is spotless in every area. The room are perfect, the pool is very clean, even then entrance and hallways are spotless. Family style pool is great for younger kids. The gym room is modern and well equipped. Service is fast and professional. Our family really love staying here when in Lancaster.

Review collected in partnership with DoubleTree by Hilton
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Thank theresal185
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

theresal185, Thank you for taking the time to share your fabulous experience, and for choosing to stay with us. I am happy you enjoyed your stay, and that your family had a great time in Lancaster! I hope you will visit with us again soon! Emily Drennen :: Edrennen@willowval.com :: Guest Relations

New York
Reviewed 20 February 2016

I have visited here at least 2 times a year for the last few years. Family visits with my 2 boys, 8 & 12. I was here for the Winter Fest over Valentine's Day weekend. Even though it was much more crowded than I have seen it before, we had a great time as always. The staff here is very...

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Helpful?
Thank vtsi04
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

vtsi04, Thank you for taking the time to share your great experience, and for choosing to stay with us time and time again! I am happy that your family enjoyed your stay, and look forward to seeing you again next time! Emily Drennen :: Edrennen@willowval.com :: Guest Relations

New York City, New York
Reviewed 20 February 2016 via mobile

The hotel was wonderful. Clean and great staff. They had a winter fest going on while we were there. The kids loved it. The pool and water park were beautiful. They gave us late checkout. Looking forward to going again.

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Helpful?
Thank YSDB
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

YSDB, Thank you for taking the time to share your great experience, and for choosing to stay with us. I am happy you enjoyed your stay, and look forward to seeing you and your family again next time! Emily Drennen :: Edrennen@willowval.com :: Guest Relations

Malvern, Pennsylvania
Reviewed 18 February 2016

Visited the hotel for a night with the kids. They were having their 'Winterfest'. Selected this hotel for the variety of room types and the indoor pool. Indoor pools were very nice. One of them had a couple of small waterslides and water activities, while the other was a traditional pool. Very fun for the kids (especially 10 and under)....

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Helpful?
Thank 123BigDaddy321
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

123BigDaddy321, Thank you for sharing your experience, and for choosing to stay with us for your winter family getaway! I am happy that everyone had a great time, and hope you will return and visit with us again soon! Emily Drennen :: Edrennen@willowval.com :: Guest Relations

delaware county, pa
Reviewed 18 February 2016

We went for 2 nights during President's Day weekend and during their "Winterfest 2016". We really enjoyed our stay and would consider going back for another short getaway during the year. I loved the digital check-in the night before (I joined the free Hhonors program) and the ability to choose our room. The room (2 standard queen beds) was very...

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Helpful?
1Thank islandjumpers
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

islandjumpers, Thank you for taking the time to share your experience, and for choosing to stay with us. I am happy you enjoyed your stay over Winterfest 2016, and will work with our restaurant manager to make improvements based on your experience. I look forward to see you again next time! Emily Drennen :: Edrennen@willowval.com :: Guest Relations

Reviewed 17 February 2016 via mobile

Our trip was made memorable even though both my husband and I got sick on the trip. We can't say enough good things about Joel from Maintenance. Our room was very hot and he immediately fixed the situation. He even told us the best Urgent Care to go to and be seen. He is a jewel and we wish more...

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Helpful?
Thank Nabilah P
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

Nabilah P, Thank you for sharing your experience, and for choosing to stay with us. I apologize that you got sick on your trip, that is never fun, but am happy to hear that Joel was able to make it a memorable experience. I will certainly pass your kind words onto him, and hope you will return and visit with...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Cafe 24 Hundred
Cafe 24 Hundred
Cuisines: American, Healthy
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Whether business or pleasure brings you to the heart of Pennsylvania Dutch Country, our friendly service and host of on-site amenities promise a productive yet relaxing stay. The DoubleTree Resort by Hilton is proud to offer a host of amenities including a golf course, indoor and outdoor pools, indoor water playground, two restaurants, state-of-the-art fitness center and much more. From the warm DoubleTree chocolate chip and walnut cookie that greets you at check-in, to the moment we say good-bye, the welcome never ends at Lancaster County's premier hotel, conference center and family resort. ... more   less 

Additional Information about DoubleTree Resort by Hilton Hotel Lancaster

Address: 2400 Willow Street Pike, Lancaster, PA 17602-4849 (Formerly Willow Valley Inn & Suites)
Region: United States > Pennsylvania > Lancaster County > Lancaster
Price Range: $188 - $339 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Resort by Hilton Hotel Lancaster 3.5*
Number of rooms: 185
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hilton Hotels Direct, Hotwire, Priceline, Cancelon, getaroom.com, TripOnline SA, HotelQuickly, HotelsClick and HRS so you can book your DoubleTree Resort by Hilton Hotel Lancaster reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Resort By Hilton, Lancaster Hotel Lancaster
Hotel Style:
#2 Business Hotel in Lancaster
#6 Family Hotel in Lancaster
#14 Romantic Hotel in Lancaster
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree Resort by Hilton Hotel Lancaster staff and other travellers.
17 questions
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McMurray, Pennsylvania
over a year ago
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Questions? Get answers from DoubleTree Resort by Hilton Hotel Lancaster staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid rooms overlooking the Palm Court restaurant as you have no outside view!”
TomInPenn, 22 Mar 2017 | Read review
“The inside rooms do not have an outdoor view, but you can overlook the courtyard which has palm trees and lots of vegetation.”
Jckcamp, 22 Mar 2017 | Read review
“Get a room on the 5th floor. I think it's reserved for Hilton Honors members.”
johnnyh78, 20 Mar 2017 | Read review
“Don't get a whirlpool tub, get a room with on the outside for a quieter stay.”
Jessica397, 15 Mar 2017 | Read review
“We were on the fourth floor this time, however, we have been on them all.”
MIAIAD1978, 9 Mar 2017 | Read review
5 of 5
Hotels.com
USD 189* /night
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Prices are for 1 room, 2 adults
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