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DoubleTree Resort by Hilton Hotel Lancaster

Booking.comUSD 189*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 196*
USD 189*
USD 196*
USD 189*
USD 196*
USD 189*
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DoubleTree Resort by Hilton Hotel Lancaster
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1,542 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree Resort by Hilton Hotel Lancaster
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Showing 1,528: English reviews
Weymouth, Massachusetts
Reviewed 23 April 2016

My husband, two daughters (11 and 3) and I loved our stay here. We booked a family suite which provided great space for everyone. The kids loved having their own space and TV. We also enjoyed the indoor pool. (Note however that the "water park" is mainly for little kids with the exception of one water slide for older kids.)...

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Helpful?
1Thank Maria F
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

Maria F, Thank you for sharing your wonderful experience, and for choosing to stay with us. I am happy your family had a great experience, and look forward to seeing you again soon! Emily Drennen :: Edrennen@willowval.com :: Guest Relations

Jakarta
Reviewed 21 April 2016 via mobile

The location is 10 minutes drive from downtown Lancaster. However, there are Mc Donald, local supermarket and CVS just across the property. The room was quiet big and the bed was comfy. There is indoor pool but we did not use that facility. There is coffee in the lobby every morning. Check out was quick but when I said I...

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Helpful?
3Thank Globaltrading
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

Globaltrading, Thank you for taking the time to give us your feedback, and for choosing to stay with us. I apologize that your bill was incorrect, and that it was not resolved quickly for you. Our front desk manager should be reaching out to you regarding the status of the incorrect charge being refunded back to your card, and is...

Visalia
Reviewed 21 April 2016 via mobile

I've done business in the area for three years now. On my first trip I stayed here and have stayed here each time since. This is a great place, with friendly staff, comfortable rooms, and a relaxing environment. This may be my last time in the area for awhile, but if I do come back I would most definitely stay...

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Helpful?
Thank David S
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

David S, Thank you for taking the time to give us your feedback, and for choosing to stay with us time and time again. I am happy you enjoyed your stay each time, and we will miss seeing you. We look forward to seeing you again the next time you are in the Lancaster area. Emily Drennen :: Edrennen@willowval.com ::...

Pine Plains, New York
Reviewed 18 April 2016

Stayed on a college visit. Very impressed with hotel. A beautiful hotel with comfortable beds and a great breakfast. Would definitely recommend . The signature chocolate chips cookies are delicious and a welcoming comfort! Will be back!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank t.c.l.
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

t.c.l., Thank you for taking the time to give us your feedback, and for choosing to stay with us. I am happy you enjoyed your stay, and that you loved our delicious cookie at check in. We look forward to seeing you again the next time you are in the Lancaster area, and we will make sure to have those...

asheboro, United States
Reviewed 17 April 2016

The hotel is beautiful and the service was exactly what I would expect for Doubletree. My only complaint is the cost of breakfast for what you get. We did the continental breakfast which has yogurt, bagels, cereal and fruit and the price was $7 each. Otherwise we were very satisfied with the stay.

Review collected in partnership with DoubleTree by Hilton
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1Thank Heather M
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

Heather M, Thank you for taking the time to give us your feedback, and for choosing to stay with us. I am happy you enjoyed your stay, and will pass your suggestions onto our food and beverage manager. I hope you will return and visit with us again soon! Emily Drennen :: Edrennen@willowval.com :: Guest Relations

Lancaster, Pennsylvania
Reviewed 16 April 2016

Lets start off with the good. When we arrived at this hotel the view was beautiful simple as that. You get the excitement of wanting to see your room. The staff was friendly, gave us a cookie bag the minute they saw us an the surroundings inside an outside the hotel is wonderful. We had a welcome bag waiting for...

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Helpful?
1Thank Joshua A
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

Joshua A, Thank you for taking the time to give us your feedback, and for choosing to stay with us. I appreciate your feedback, as it provides valuable information we can learn from and make improvements based upon. I apologize that you did not have a great experience, and if there is anything I can do to make it right...

Reviewed 12 April 2016

Brought our 9 year old daughter here for a little getaway from NYC at the end of Christmas break. I had stayed at a Doubletree in Philadelphia during the summer and enjoyed it so I figured this Doubletree would be nice too. I was right! It's a beautiful hotel. When you first walked in, it was warm and inviting. I...

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Helpful?
Thank Arlene Y
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

Arlene Y, Thank you for taking the time to share your getaway experience with us, and for choosing to stay with us over your Christmas break. I am happy you enjoyed everything our property had to offer, and hope you will return and visit with us again soon! Emily Drennen :: Edrennen@willowval.com :: Guest Relations

Tully, New York
Reviewed 12 April 2016

We stayed at this hotel prior to Hilton purchasing it and it is very good, close to excellent but it was once 5 star amazing. The things they have cut out were the things that made it unique and very special.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Pastorjfa
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

Pastorjfa, Thank you for sharing your experience, and for choosing to stay with us. There have been many changes since Willow Valley Inn and Suites, our sister property, has closed, and it will always hold a special place in our hearts as well. I hope you will return and visit with us again soon! Emily Drennen :: EDrennen@willowval.com :: Guest...

Easton, United States
Reviewed 12 April 2016

The pool is amazing for children & the rooms are extremely clean! We had an excellent weekend away & would recommend it to anyone. Since we used AAA to book it we saved an additional 5% and received? an outstanding complimentary made to order breakfast. Thank you Hilton! Always the cleanest hotels.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Jennifer D
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

Jennifer D, Thank you for sharing your excellent experience, and for choosing to stay with us with your family! I am happy you had a great experience, and hope you will return and visit with us again soon! Emily Drennen :: Edrennen@willowval.com :: Guest Relations

Canton, North Carolina
Reviewed 10 April 2016

Very satisfied with stay. The room and facilities were clean. The staff and restaurant staff were extremely nice. The location was great, not too far from town but out of town area. I would definitely stay here again.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank carmenh170
Emma L, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

carmenh170, Thank you for sharing your family experience with us, and for choosing to stay with us. I am happy you enjoyed everything and look forward to seeing you the next time you are in the area! Emily Drennen :: Edrennen@Willowval.com :: Guest Relations

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Cafe 24 Hundred
Cafe 24 Hundred
Cuisines: American, Healthy
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Whether business or pleasure brings you to the heart of Pennsylvania Dutch Country, our friendly service and host of on-site amenities promise a productive yet relaxing stay. The DoubleTree Resort by Hilton is proud to offer a host of amenities including a golf course, indoor and outdoor pools, indoor water playground, two restaurants, state-of-the-art fitness center and much more. From the warm DoubleTree chocolate chip and walnut cookie that greets you at check-in, to the moment we say good-bye, the welcome never ends at Lancaster County's premier hotel, conference center and family resort. ... more   less 

Additional Information about DoubleTree Resort by Hilton Hotel Lancaster

Address: 2400 Willow Street Pike, Lancaster, PA 17602-4849 (Formerly Willow Valley Inn & Suites)
Region: United States > Pennsylvania > Lancaster County > Lancaster
Price Range: $187 - $338 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Resort by Hilton Hotel Lancaster 3.5*
Number of rooms: 185
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, Hotwire, Cancelon, Priceline, TripOnline SA, getaroom.com, HotelQuickly, HotelsClick and HRS so you can book your DoubleTree Resort by Hilton Hotel Lancaster reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Resort By Hilton, Lancaster Hotel Lancaster
Hotel Style:
#2 Business Hotel in Lancaster
#6 Family Hotel in Lancaster
#14 Romantic Hotel in Lancaster
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree Resort by Hilton Hotel Lancaster staff and other travellers.
17 questions
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McMurray, Pennsylvania
over a year ago
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Questions? Get answers from DoubleTree Resort by Hilton Hotel Lancaster staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid rooms overlooking the Palm Court restaurant as you have no outside view!”
TomInPenn, 22 Mar 2017 | Read review
“The inside rooms do not have an outdoor view, but you can overlook the courtyard which has palm trees and lots of vegetation.”
Jckcamp, 22 Mar 2017 | Read review
“Get a room on the 5th floor. I think it's reserved for Hilton Honors members.”
johnnyh78, 20 Mar 2017 | Read review
“Don't get a whirlpool tub, get a room with on the outside for a quieter stay.”
Jessica397, 15 Mar 2017 | Read review
“We were on the fourth floor this time, however, we have been on them all.”
MIAIAD1978, 9 Mar 2017 | Read review
5 of 5
Booking.com
USD 189* /night
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Prices are for 1 room, 2 adults
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