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Hilton Garden Inn Lancaster

741 reviews
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Traveller (28)
Room & Suite (23)
Dining (7)
Overview
  • Excellent52%
  • Very good31%
  • Average11%
  • Poor4%
  • Terrible2%
Travellers talk about
“nice hotel”(32 reviews)
“great stay”(29 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Lancaster
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
5 Mar.6 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (741)Write a Review
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365
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34
19
Show reviews that mention
All reviewsnice hotelgreat staysoccer tournamenteasy accessclean roomother hotelsbusiness centeroff the highwayfitness centerconvenient locationpool and hot tubcoffee makerwe've stayedwould definitely stay here againbreakfast buffetfirst flooramish country
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161 - 165 of 732 reviews
Reviewed 19 November 2016

Just OK. Not the best but not the worse. Kind of an in between. Nothing great except we stay there a lot when we visit Lancaster. Kind of near but not real close. Enjoy the area and the food of Lancaster.More

Review collected in partnership with Hilton Garden Inn
Thank Fred P
Response from GuestServicesLNSLH, Guest Relations Manager at Hilton Garden Inn LancasterResponded 23 November 2016

Hi Ken, We are sorry to hear that your stay with us was not satisfying as we strive to make all of our guest as comfortable as they can be. If you need any amenities to help make your stay better please don't hesitate to...More

Reviewed 17 November 2016 via mobile

Other than the dead fish odor in my room this hotel was average in most other aspects. The front end of the hotel (lobby, breakfast area, and bar seem to be much better maintained than the rooms. Ymmv..More

Thank Dan S
Response from GuestServicesLNSLH, Guest Relations Manager at Hilton Garden Inn LancasterResponded 18 November 2016

We are sorry to hear your stay was not relaxing. We apologize for the odor as this is the first time we are hearing about it. We do hope you will give us a second chance and stay with us again. Kindly, Sokhema Tan Guest...More

Reviewed 12 November 2016

We came to Lancaster to visit Sight and Sound Theater. This hotel stay was in a great location where we were able to access a great restaurant within reasonable distance. Then top of the evening with great drinks at the bar. The room was extremely...More

Review collected in partnership with Hilton Garden Inn
Thank Ashley B
Response from GuestServicesLNSLH, Guest Relations Manager at Hilton Garden Inn LancasterResponded 15 November 2016

We are so glad to hear your anniversary trip was successful! We thank you for celebrating such a special occasion with us. We apologize for any inconvenient with the business center which has gave us some trouble but have it fixed. We look forward to...More

Reviewed 9 November 2016

Hotel was nice for an evening getaway. Not much to do in the area in November. Hotel was clean and comfortable. Not very cozy but average for a hotel in the affordable range. Nice courtyards to relax in. Breakfast was good. Staff was great!More

Review collected in partnership with Hilton Garden Inn
Thank Barbara A
Response from GuestServicesLNSLH, Guest Relations Manager at Hilton Garden Inn LancasterResponded 11 November 2016

Barbara, We are glad to hear you enjoyed your stay at our facility. I am however sorry to hear that the bedding was not as cozy as you expected. If you ever need any extra bedding supplies or other amenitites please don't hesitate to let...More

Reviewed 8 November 2016

I am all about a clean hotel room and the Hilton Garden Inn at Lancaster met this requirement in spades. Very clean room and overall hotel. The high ceilings in the room were a nice plus and everything felt clean, which I loved. The breakfast...More

Review collected in partnership with Hilton Garden Inn
Thank Tymm
Response from GuestServicesLNSLH, Guest Relations Manager at Hilton Garden Inn LancasterResponded 8 November 2016

Tymm, Thank you for your positive feedback! We are so happy to hear your stay with us was satisfied. Our breakfast does have a small fee because we have a full hot made-to-order chef prepared buffet style right in our facility. We look forward to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 145 - USD 230 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Lancaster
#9 Romantic Hotel in Lancaster
#12 Family Hotel in Lancaster
Room types
Non-Smoking Rooms
Details
Price range
USD 145 - USD 230 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Lancaster
#9 Romantic Hotel in Lancaster
#12 Family Hotel in Lancaster
Room types
Non-Smoking Rooms
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Traveller (28)
Room & Suite (23)
Dining (7)
Pool & Beach (3)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
barbararA9386XB
28 May 2017|
AnswerShow all 4 answers
Response from Kabulkathy | Reviewed this property |
We always go to Carrabba's on Fruitville Pike. There is also a Chili's right near by.
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Votes
L7456CRrichardb
25 October 2016|
Answer
Response from clantona | Reviewed this property |
To the best of my knowledge, No. I think they only allow service animals. take care Clanton
0
Votes
Michaela K
1 September 2016|
AnswerShow all 6 answers
Response from blueheninwv | Reviewed this property |
No, it's $9.99 additional.
0
Votes
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123
Room Tips
"Courtyard views are the quietest."
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"only 2 levels so 2nd level is quieter. but overall not a noisy place. room doors slamming shut is the biggest..."
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"Room 149 comfy King bed pull out couch and cot and we still had plenty of room frig micro nice bathroom"
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"If you plan to stay more than two nights with more than two people get a room that offers more space to move..."
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