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Hilton Garden Inn Lancaster

Booking.comUSD 176*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 216*
USD 176*
USD 216*
USD 176*
USD 216*
USD 176*
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Hilton Garden Inn Lancaster
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640 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Lancaster
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Showing 631: English reviews
Reviewed 5 July 2016 via mobile

Great service , breakfast was plentiful and delicious. Staff was very friendly and didnt blink an eye when we showed up at 1pm and checkin was not until 3. Overall great experience. Only negatives were tiny bathroom and that i couldnt get the temperature right in the room. Either too cold or too warm.

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Helpful?
Thank RC26LI
GuestServicesLNSLH, Public Relations Manager at Hilton Garden Inn Lancaster, responded to this review

Thank you for taking the time to tell us about your experience during your stay with us. We're glad to hear you enjoyed our breakfast options. We try to accommodate every guest, if possible, as soon as they arrive. Please don't hesitate to call our front desk with any issues so we can send someone to help you right away....

Port Jervis, New York
Reviewed 5 July 2016

Hotel was very clean and comfortable. Staff were friendly and courteous. Breakfast buffet was very good with a great deal of choices and hot food made to order. Would definitely stay here again and highly recommend this hotel.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank susanrJ6377BN
Fleetwood, Pennsylvania
Reviewed 3 July 2016

My wife and I spent one night at the Lancaster HGI and found this hotel to be a solid Hilton property. The staff was friendly and worked hard and diligently to satisfy our request. Kudos to Jessica and Heather at the front desk for a job well done (in spite of the computer)! Our room was great. We had a...

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Helpful?
Thank Kidsaregone65
GuestServicesLNSLH, Public Relations Manager at Hilton Garden Inn Lancaster, responded to this review

Thank you for taking the time to write about your wonderful experience at our hotel. We're glad to hear our staff, room and restaurant met the Hilton expectation. We look forward to seeing you soon. Kindly, Jesenia Guest/Public Relation Manager

Rochester, New York
Reviewed 30 June 2016 via mobile

We stayed here for a soccer tournament. The on site restaurant was perfect for breakfast in the morning, unfortunately it's not free but it was reasonable and the food was good. We really enjoyed the 2 outdoor courtyards they had, one was right off the lobby and the other was outside of the pool. A group of us ordered pizzas...

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1Thank Hotelsnob1997
Cameron Park, CA, United States
Reviewed 28 June 2016

We booked a room on points for two nights and by credit card for the third night. The hotel staff upgraded our third night and allowed us to stay in the same room for all three nights. We were in town to see shows at the Fulton Theatre. Fantastic shows (Shrek and Footloose).

Review collected in partnership with Hilton Garden Inn
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2Thank Marc D
Rockville, Maryland
Reviewed 28 June 2016

Our stay in this hotel was simple we were there with family for a sporting event the hotel itself was clean and in a really great location I had no problems with my comfort the issue was the staff at this location was very unfriendly not receptive to any requests and could care less if you needed or wanted something...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank davidjN1897UO
GuestServicesLNSLH, Public Relations Manager at Hilton Garden Inn Lancaster, responded to this review

We're sorry to hear you felt our staff did not live up to our Hilton expectation. I can assure you we train our staff members to treat every guest with the utmost importance whatever the request may be. I hope you will reconsider giving our hotel a second chance to prove our staff is better than you experienced. Thank you,...

Virginia Beach, United States
Reviewed 18 June 2016

We stayed here because of the Lancaster area. The hotel was a place to sleep and we barely used it for anything else. We were gone from the hotel 12 - 14 hours per day. But the hotel delivered. Due to the way I booked the room, we had to checkout and check in every day. Staff was very accommodating...

Review collected in partnership with Hilton Garden Inn
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Thank Lee P
Toronto, Canada
Reviewed 13 June 2016

Room was very comfortable. Nicely decorated. Bed was very comfortable. Bathroom was too small . Breakfast was excellent. Very nice Lobby . Bar and restaurant are lovely. Food was excellent at breakfast. This hotel Lobby is very well coming. The staff are friendly and helpful . Great service at breakfast.

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Helpful?
Thank Kersten H
GuestServicesLNSLH, Public Relations Manager at Hilton Garden Inn Lancaster, responded to this review

We're glad to hear you had a very comfortable stay. We strive to make our guests feel at home when traveling. We hope to see you soon again. Thank you! Jesenia Guest/Public Relations Manager

Nipomo, California
Reviewed 13 June 2016

Very good. I came to visit Franklin and Marshall College and the hotel was close to the school and the entire campus, but also gave me access to the City of Lancaster and the entire Countryside. The service for breakfast was excellent.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank billobgyn
GuestServicesLNSLH, Public Relations Manager at Hilton Garden Inn Lancaster, responded to this review

We're glad to hear our hotel was the perfect spot for all your traveling destinations. We pride ourselves in our location to ensure every guest is near where they want to go. We hope you visit us again soon. Thank you, Jesenia Guest/Public Relations

Columbia, MD, United States
Reviewed 8 June 2016

Stayed there twice in past 5 years while visiting Franklin & Marshall College. Rooms are clean, bed is comfortable, staff is friendly and courteous, check in and out smooth. Close to college. Restaurant and bar just okay, free breakfast pretty good. I'd stay there again.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank John D S
GuestServicesLNSLH, Public Relations Manager at Hilton Garden Inn Lancaster, responded to this review

We're always glad to hear from returning guests and hearing your stay was just as pleasant as the previous. We hope to continue this trend for you soon again. Thank you, Jesenia Guest/Public Relations

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Lancaster

Address: 101 Granite Run Dr, Lancaster, PA 17601-6803
Region: United States > Pennsylvania > Lancaster County > Lancaster
Price Range: $194 - $315 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Lancaster 3*
Number of rooms: 156
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Booking.com, Hotwire, Hotels.com, Orbitz, Priceline, Travelocity, Cancelon, TripOnline SA, HotelQuickly and getaroom.com so you can book your Hilton Garden Inn Lancaster reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Lancaster Hotel Lancaster
Lancaster Hilton Garden Inn
Hilton Lancaster
Hotel Style:
#5 Business Hotel in Lancaster
#9 Romantic Hotel in Lancaster
#12 Family Hotel in Lancaster
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Lancaster staff and other travellers.
6 questions
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East Hampton, New York
over a year ago
Gloversville, New York, USA
6 months ago
Jackson, New Jersey
7 months ago
Brooksville, Florida
9 months ago
East Hampton, New York
over a year ago

See all questions (6)

Questions? Get answers from Hilton Garden Inn Lancaster staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had room 153. It was nice.”
TeriF212, 11 Apr 2017 | Read review
“Pick a room on 2nd floor - would have been quieter”
473elainek, 27 Mar 2017 | Read review
“corner rooms are spacious”
bethsP6373CV, 5 Nov 2016 | Read review
“Quiet room on the second floor.”
EscapePhilly, 28 Aug 2016 | Read review
“Don't stay here”
fallslove, 24 Apr 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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