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Hilton Garden Inn Lancaster

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Hilton Garden Inn Lancaster
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622 Reviews from our TripAdvisor Community

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Showing 613: English reviews
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maywood, United States
Reviewed 3 days ago NEW

We were in town to visit the largest car wash in the country and were staying overnight at the Hilton Garden Inn. Very convenient location from the car wash which was nice. The check in was fast and easy. After checking in the room we went to the bar to relax and catch up on March Madness. Great bar service...

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Helpful?
Thank 409velimirv
GuestServicesLNSLH, Guest Relations Manager at Hilton Garden Inn Lancaster, responded to this review

We're so pleased to hear that you enjoyed your stay with us! What a fun reason to visit Lancaster - we hope the trip to the car wash was even better than you expected! We're glad you had a chance to kick back and enjoy some basketball in our bar. We look forward to having the opportunity to serve you...

HOTEL’S FAVOURITE REVIEW
Reviewed 5 weeks ago

For the past four years we have travelled to Lancaster PA to compete in the local archery classic put on by Lancaster Archery Supply. We recently stayed at this location as the event was held at the Spooky Nook Sports Complex. This hotel made us feel right at home. They even collected and held packages for me until I arrived....

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Helpful?
Thank 608trinar
About Hotel's Favourite Review
GuestServicesLNSLH, Guest Relations Manager at Hilton Garden Inn Lancaster, responded to this review

We are so pleased to hear that you enjoyed your stay with us and that we exceeded your expectations! It is great to hear from our guests and we value your feedback greatly! We hope that the archery competition went well for you and your group and we genuinely look forward to having you stay with us in the future!

Yonkers, New York
Reviewed 4 days ago NEW

Hotel is very clean. Dining room has great breakfast. Was convenient to explore the area. Has an indoor pool and small gym. Parking is ample, lots of room. Have some rooms with a bed you can adjust firmness level. I would skip that option the next time I visit

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Thank Kathy E
Levittown, United States
Reviewed 4 days ago NEW

very nice place to visit, bring lots of $$ or credit cards for all the shopping! All the outlets are fantastic shopping, it was hard to get my wife to leave the stores so husbands be aware of such actions when you come here with your wife!

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Helpful?
Thank R822XWrogerg
Portchester
Reviewed 5 days ago NEW

You wont be sorry. I visit Lancaster at least 6 times a year and stay in quite a few hotels. This hotel was very clean, staff was friendly and the price was resonable. It's located central of many things which was nice, not in the middle of nowhere. The restaurant was very cozy, a beautiful fireplace located within. Although I...

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Helpful?
Thank LauriePortchester
GuestServicesLNSLH, Guest Relations Manager at Hilton Garden Inn Lancaster, responded to this review

Thank you for your review! We're pleased to hear that our property fit all of your needs during your stay in Lancaster! We look forward to the opportunity to have you stay again in the future; make sure to leave time for dinner in our restaurant!

Carlisle
Reviewed 5 days ago NEW

Nice accommodations and friendly staff. The usual Hilton ammenities. Love this location because you are close to everything. The mall, restaurants, Lanco.... will be back. Only wish they had a bar. Lol.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Sara69801
GuestServicesLNSLH, Guest Relations Manager at Hilton Garden Inn Lancaster, responded to this review

We're so pleased to hear that you enjoyed your stay with us! We value our guests feedback and we're thankful that you were able to take the time to review your stay. If you choose to stay with us again in the future, we do in fact have a bar located in our restaurant; our front desk staff would be...

Pune, India
Reviewed 6 days ago NEW

Clean rooms and a great restaurant! On tap needs more variety though and the restaurant menu did not always reflect what was on offer. We were told that the menu needs to be updated. Overall very helpful and pleasant staff!

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Helpful?
Thank iphadke
GuestServicesLNSLH, Guest Relations Manager at Hilton Garden Inn Lancaster, responded to this review

We're so pleased to hear that you enjoyed your stay with us! We value our guests feedback and are always thrilled to hear that we've provided great customer service during your stay! We hope to see you again in the future.

Reviewed 1 week ago

Spent a long weekend here as part of a group. My child who was competing in a big swim meet. Facilities are good, rooms clean, beds a bit soft but not terribly so. 2 big disappointments over the weekend - we all came back late on Saturday night after finals and we had bought some take out pasta for the...

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Helpful?
Thank Johnny E
GuestServicesLNSLH, Guest Relations Manager at Hilton Garden Inn Lancaster, responded to this review

We sincerely apologize for any problems you may have encountered during your stay at our hotel. We do show that you spoke with one of our managers regarding the late check out fee and your refund has been processed. The feedback you have provided has been addressed with all of our staff members in an effort to ensure that this...

Lancaster, Pennsylvania
Reviewed 1 week ago

Bed was extremely hard, like sleeping on the floor and pillow were not much better. Dirty bathroom. Definitely need to update to better mattresses. I stay at the Hilton several times a month, in three years this the first problem. Have never stay at this location and probably never will again.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank U8341QPstaceys
GuestServicesLNSLH, Guest Relations Manager at Hilton Garden Inn Lancaster, responded to this review

Stacey; Thank you for taking the time to provide us with feedback regarding your stay. We apologize that we did not meet your expectations; we have addressed your concerns with our management team and we hope that you'll stay with us again in the future so that we may exceed your expectations!

Cherry Hill, NJ, United States
Reviewed 1 week ago

My daughter and i stayed for 3 nights for a swim competition at F&M University. The rooms were clean and comfortable. Staff was efficient and friendly. We were very happy with the rooms and overall experience. Great value, too. Would definitely come back.

Review collected in partnership with Hilton Garden Inn
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Thank bjornh483

63 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Lancaster

Address: 101 Granite Run Dr, Lancaster, PA 17601-6803
Region: United States > Pennsylvania > Lancaster County > Lancaster
Price Range: $173 - $291 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Lancaster 3*
Number of rooms: 156
Reservation Options:
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Also Known As:
Hilton Garden Inn Lancaster Hotel Lancaster
Lancaster Hilton Garden Inn
Hilton Lancaster
Hotel Style:
#5 Business Hotel in Lancaster
#9 Romantic Hotel in Lancaster
#12 Family Hotel in Lancaster
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Lancaster staff and other travellers.
6 questions
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East Hampton, New York
over a year ago
Gloversville, New York, USA
5 months ago
Jackson, New Jersey
6 months ago
Brooksville, Florida
8 months ago
East Hampton, New York
over a year ago

See all questions (6)

Questions? Get answers from Hilton Garden Inn Lancaster staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“corner rooms are spacious”
 of 5 bubbles bethsP6373CV, 5 Nov 2016 | Read review
“Quiet room on the second floor.”
 of 5 bubbles EscapePhilly, 28 Aug 2016 | Read review
“Don't stay here”
 of 5 bubbles fallslove, 24 Apr 2016 | Read review
“Get a deluxe room on the second floor; they have high vaulted ceilings which really make it feel more spacious.”
 of 5 bubbles zooch76, 17 Mar 2016 | Read review
“My colleagues and 1 were in 3 different rooms, all great! I had a corner room, 1st floor. Very quiet!”
 of 5 bubbles MommaSim, 14 Mar 2016 | Read review
5 of 5