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    Lancaster Marriott at Penn Square

    25 S Queen St, Lancaster, PA 17603-3918
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    03/12/2017 04/12/2017
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    USD 176*
    USD 168*
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    USD 176*
    USD 168*
    Traveller (251)
    Room & Suite (98)
    Dining (17)
    Lancaster Arts Hotel
    977 reviews
    #4 of 40 hotels in Lancaster
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    Overview
    • Excellent40%
    • Very good44%
    • Average12%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “self park” (34 reviews)
    Wifi
    Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Housekeeping
    Self-Serve Laundry
    3.5 Star Hotel
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    Offers from Lancaster Marriott at Penn Square
    Special Offer: 5 DAY CYBER SALE
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    Rooms
    3 Dec.4 Dec.
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (871)
    There are newer reviews for Lancaster Marriott at Penn Square
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    11 - 15 of 847 reviews

    Reviewed 16 October 2017

    We stayed here one night, after attending at wedding at the Excelsior. It was only two blocks from the venue. Very convenient. Hotel room was standard. We had a nice view of Lancaster. They have valet, but we had to wait longer than expected in...More

    1  Thank Megan M
    Reviewed 14 October 2017 via mobile

    I enjoyed my stay here during a convention. It's centrally located to lots of tourist attractions and close to many different restaurant options as well as nightlife. The workers are all very friendly. The only negative is poor lighting in the rooms.

    Thank jjj816
    A TripAdvisor Member
    31
    Reviewed 13 October 2017 via mobile

    Housekeeping didn't even show up to clean our room. Curtains are ripped, lamp shades are filthy! Fridge makes a weird noise all night. I'm a Marriott customer from city to city but this one falls way short. Don't stay here!!!!More

    1  Thank A TripAdvisor Member
    Response from Michelle R, Manager at Lancaster Marriott at Penn SquareResponded 14 October 2017

    Thank you for taking the time to share your recent experience at the Lancaster Marriott at Penn Square. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your...More

    Reviewed 10 October 2017 via mobile

    Most of staff was very courteous and caring. However conditions of hotel were interesting. For a Marriott chain hotel the condition was subpar. We and several other parts of our family asked for a daybed. We were promised it told they would be delivered to...More

    1  Thank Lou R
    Response from Michelle R, Manager at Lancaster Marriott at Penn SquareResponded 11 October 2017

    Dear Lou R, Thank you for sharing your comments regarding your recent stay. Please accept my sincere apology that we failed to deliver your rollaway bed as promised. We have shared your feedback with our housekeeping team so that we may improve our service. With...More

    Reviewed 9 October 2017 via mobile

    Where to begin? Well, let's start with the valet service. $30 bucks a day. Also: later, while we were eating dinner, a couple of the valet guys stood outside the window of the restaurant and pointed and winked and stared--you know, the way high school...More

    1  Thank ASM1962
    Response from Michelle R, Manager at Lancaster Marriott at Penn SquareResponded 11 October 2017

    Dear ASM1962, Thank you for taking the time to share your comments regarding your recent stay. I am sorry to hear that we did not meet your expectations. We are constantly evaluating our team’s performance and closely reviewing our guests’ feedback to identify operational areas...More

    Lancaster Arts Hotel
    977 reviews
    #4 of 40 hotels in Lancaster
    1.2 km
     
    Country Inn & Suites By Carlson, Lancaster (Amish Country)
    1,187 reviews
    #6 of 40 hotels in Lancaster
    7.6 km
     
    Hilton Garden Inn Lancaster
    727 reviews
    #8 of 40 hotels in Lancaster
    5.2 km
     
    Eden Resort and Suites, BW Premier Collection
    4,986 reviews
    #2 of 40 hotels in Lancaster
    3.6 km
     
    About
    Awards & Recognition
    GreenPartner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Self-Serve Laundry
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    • Spa
    • Tennis Court
    Details
    • Price range
    • USD 148 - USD 260 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Business Hotel in Lancaster
    • #9 Family Hotel in Lancaster
    • #10 Romantic Hotel in Lancaster
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 300
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Priceline, Travelocity, Expedia, Booking.com, Hotels.com, Orbitz, Hotwire, Cancelon, getaroom.com, TripOnline SA and HotelQuickly so you can book your Lancaster Marriott at Penn Square reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Pennsylvania >
    • Lancaster County >
    • Lancaster
    • Also Known As
    • Lancaster Marriott At Penn Square Hotel Lancaster
    Add Photo Photos
    Traveller (251)
    Room & Suite (98)
    Dining (17)
    Pool & Beach (8)
    Hotel & Grounds (126)
    Bathroom (18)
    Business Centre & Event Rooms (4)
    Nearby
    Hilton Garden Inn Lancaster
    727 reviews
    5.25 km away
     
    Eden Resort and Suites, BW Premier Collection
    4,986 reviews
    3.57 km away
     
    Lancaster Arts Hotel
    977 reviews
    1.22 km away
     
    Country Inn & Suites By Carlson, Lancaster (Amish Country)
    1,187 reviews
    7.64 km away
     
    Nearby Restaurants
    Aussie and The Fox
    196 reviews
    .18 km away
    Bistro Barberet & Bakery
    142 reviews
    .06 km away
    Annie Bailey's Irish Pub
    438 reviews
    .07 km away
    The Pressroom Restaurant
    316 reviews
    .14 km away
    Nearby Attractions
    Fulton Theatre
    511 reviews
    .26 km away
    Lancaster Central Market
    683 reviews
    .14 km away
    Lancaster City Visitor Center
    51 reviews
    .10 km away
    Lancaster Marionette Theatre
    65 reviews
    .44 km away
    Ask a question
    Questions & Answers
    wandabyrd50
    19 October 2016|
    AnswerShow all 3 answers
    Response from maestra66 | Reviewed this property |
    No. It's not pet friendly.
    0
    Votes
    TriziaC
    2 September 2015|
    AnswerShow all 9 answers
    Response from Randall K | Reviewed this property |
    No they do not. However, they do have a first class Spa - "Mandarin Rose".
    0
    Votes
    Guru9425
    19 April 2015|
    AnswerShow all 4 answers
    Response from Catnip2 | Reviewed this property |
    Outside of the building I am sure they can smoke. I am a non-smoker so unless I have to walk through the smoke, I really do not pay attention. Across the street is a fountain and I am sure in that open area would be fine... More
    0
    Votes
    Room Tips
    "Ask for a high-floor room with a view"
    Read review
    "Rooms away from from circle and the bar next door were quieter"
    Read review
    "get a high floor for great views"
    Read review
    "I prefer the high floors."
    Read review
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