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Lancaster Marriott at Penn Square

Booking.comUSD 189*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 249*
USD 189*
USD 249*
USD 189*
USD 249*
USD 189*
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Lancaster Marriott at Penn Square
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816 Reviews from our TripAdvisor Community

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Showing 794: English reviews
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New Brunswick, New Jersey
Reviewed 4 days ago NEW

An online search will tell you that the Marriott offers a cheaper stay than, say, the Heritage, by around $50 per night. But your savings apply SOLELY to the room charge. Internet? $11.00 and change, per day. Breakfast ? $18, for meh scrambled eggs, potable coffee, unremarkable sausage links, and inedible, texture-less melon slices (this does not count the tip--no...

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Helpful?
Thank jatab
Michelle R, Manager at Lancaster Marriott at Penn Square, responded to this review

Dear jatab, Thank you for taking the time to complete a review in regards to your recent stay at the Lancaster Marriott at Penn Square. I am very sorry to hear our hotel did not meet your expectations. We strongly believe the Lancaster Marriott offers a lot of value to our guests, depending on what is important to them. We...

U.S.
Reviewed 5 days ago NEW

This hotel is perfectly located to explore much of Lancaster. Our room and bathroom were a good size, but the bathroom lacked a makeup mirror. I'm nearsighted and the mirror behind the sink was too far away for me. Our main criticism, however, was the housekeeping. We left our room in the early afternoon, but the room across from ours...

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Helpful?
Thank rizadorojo
Michelle R, Manager at Lancaster Marriott at Penn Square, responded to this review

Dear Rizadorojo, Thank you for taking the time to complete a review of your recent stay. I sincerely apologize for any inconvenience or disappointment you experienced with regards to your housekeeping service. We clearly fell short of your expectations – and ours. I have also passed along your comments to our housekeeping department so that they can follow up and...

Woodstock
Reviewed 1 week ago via mobile

Pleasant hotel with friendly staff. We had a lovely corner room on the 11th floor. It is downtown so expect traffic noise and a chiming clock tower. The bar is nice but loud, the restaurant is pleasant. Prices are reasonable. We had good hamburgers with a very tasty side salad with raspberry vinaigrette and blueberries! Self parking is convenient (but...

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Helpful?
Thank Lydia D
Bradford, Pennsylvania
Reviewed 1 week ago

The hotel itself was very good. The costs were bordering on ridiculous. I stayed here for an event. A grilled cheese and fries was 14.95. Valet parking was $35. The rooms were nice, but still had The prior guest's laundry receipt in The closet and notes on The notepad. Made me wonder about cleanliness. The hotel was booked solid. Too...

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Helpful?
Thank emsmom98
Michelle R, Manager at Lancaster Marriott at Penn Square, responded to this review

Dear Emsmom98, Thank you for taking the time to share your recent experience at the Lancaster Marriott at Penn Square with us. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom and elevators fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in...

Altoona, Pennsylvania, United States
Reviewed 1 week ago

My family stayed here for a dance competition. We booked this way in advanced, and to let you know, because it is attached to the convention center, it is EXPENSIVE. I am a mariott member and i thought this was just ok. It is not easy to get in an out of this area for where it sits, and either...

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Helpful?
Thank Eric C
Michelle R, Manager at Lancaster Marriott at Penn Square, responded to this review

Dear Eric C., Thank you for taking the time to share a review of your recent stay. We appreciate your feedback and have shared your comments with our team so that we can address the concerns you brought to our attention. Upon check-in, our hotel will authorize a hold on a guest’s credit card in the amount of room, tax...

New Jersey
Reviewed 1 week ago via mobile

We come here once a year for a weekend for the last few years. Always stay at this hotel. The staff are top notch, always aim to please. Location is wonderful, right in the middle of all the action. Tons of things to see within walking distance. Recommend.

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Helpful?
Thank gadgetaddict
Pasadena, Maryland
Reviewed 2 weeks ago

Attended Mary Kay event at the convention center. Stayed at the Marriott in the same location. The best part for me was being able to go from my room to the convention center without going outside. That meant not having to worry about a coat, or umbrella. The restaurant located near the reception area served good food. the location appeared...

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Helpful?
Thank TravelQueen257
Leesburg, Virginia
Reviewed 3 weeks ago via mobile

Stayed here for our girls' dance competition. Great hotel. Nice clean rooms and spacious lobby downstairs to relax. Plenty of nearby dining options. Best place I've stayed in Lancaster. Con - parking (recommend valet). Elevators can be slow when it is crowded.

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Thank SeafoodSnob
Chambersburg, Pennsylvania
Reviewed 4 weeks ago via mobile

Beautiful interior in this historic hotel. Pricey for the area, though it was a weekend, even with the wedding room-block 'discount'. Overall an easy stay. Average-ly nice rooms and comfortable beds! About 10 minutes shuttle bus ride to the wedding from the hotel. Overall, $169 for one night at a hotel just for shuttle service was a bit much.

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Helpful?
Thank emmdeeceee
Bernville, Pennsylvania
Reviewed 25 April 2017

I had reserved two rooms back in December and requested adjoining rooms and with two double beds in each. When we arrived April 22nd, I was informed that there were no adjoining rooms and no rooms with double beds. That was the first problem, they only had two rooms across from each other on the 19th floor with King beds,...

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Helpful?
Thank LollyAK
Michelle R, Manager at Lancaster Marriott at Penn Square, responded to this review

Dear LollyAK, Thank you for taking the time to share a review of your recent stay at our hotel. I sincerely apologize for your experience. We clearly did not meet your expectations – or ours. I would welcome the opportunity to speak with you personally regarding your experience and invite you to reach out to me at your earliest convenience....

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
In the heart of historic downtown Lancaster, the integrated Lancaster Marriott at Penn Square and Lancaster County Convention Center offers approachable grandeur and all the amenities discerning visitors expect. An exquisite combination of old and new architectural elements includes a 19th-Century Beaux Arts façade and breathtaking lobby with a city-block view down a magnificent interior street. All 299 luxurious guestrooms offer fantastic views, 37-inch LCD flat screen TVs, granite countertops, and deluxe pillow-top bedding. ... more   less 

Additional Information about Lancaster Marriott at Penn Square

Address: 25 S Queen St, Lancaster, PA 17603-3918
Region: United States > Pennsylvania > Lancaster County > Lancaster
Price Range: $223 - $357 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Lancaster Marriott at Penn Square 3.5*
Number of rooms: 300
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Also Known As:
Lancaster Marriott At Penn Square Hotel Lancaster
Hotel Style:
#6 Business Hotel in Lancaster
#9 Family Hotel in Lancaster
#10 Romantic Hotel in Lancaster
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Questions & Answers

Here's what travellers have asked, with answers from Lancaster Marriott at Penn Square staff and other travellers.
5 questions
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Washington DC, District of Columbia
7 months ago
Hampstead, Maryland
over a year ago
Apollo, Pennsylvania
over a year ago
Apollo, Pennsylvania
over a year ago

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Questions? Get answers from Lancaster Marriott at Penn Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I can not say anything of rooms only conference rooms upstairs and downstairs were excellent”
TeriF212, 10 Apr 2017 | Read review
“16th floor had great views”
MaryL837, 6 Apr 2017 | Read review
“the higher the floor the better”
cliflorraineh, 5 Apr 2017 | Read review
“Beds are very comfortable”
Mvsequity, 11 Mar 2017 | Read review
“don't stay in front rooms over street”
loisl198, 27 Feb 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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