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Lancaster Marriott at Penn Square

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Lancaster Marriott at Penn Square
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805 Reviews from our TripAdvisor Community

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Showing 784: English reviews
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Agryle, Texas
Reviewed 2 weeks ago

The staff was very helpful and friendly, the location was right in the heart of the town, but the rooms (or the room we were in on the 19th floor) wasn't great. We had no AC and when asked we were told that it wasn't yet warm enough outdoors for AC, so we sweltered getting ready for a wedding in...

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Helpful?
Thank Argyletraveler339
Michelle R, Manager at Lancaster Marriott at Penn Square, responded to this review

Dear Argyletraveler329, Thank you for taking the time to share a review regarding your recent stay at the Lancaster Marriott. Please accept my sincere apology for any discomfort you experienced with regards to the temperature in your guest room. It seems clear we didn’t meet your expectations – or ours. This past weekend, we experienced an unforeseen mechanical issue with...

Charlotte, North Carolina, United States
Reviewed 2 weeks ago

We did not stay in a room but we were here for a conference. It was really a great place. It was not so big that you had to walk so far to every where but it was a great size for the conference. Everything was so nice, clean and spacious. really liked being here. I hope the group we...

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Thank TeriF212
Reviewed 2 weeks ago

I recently stayed at this hotel for 3 nights to attend a quilt show in the adjacent convention center. The room was comfortable, clean and quiet. Plenty of pillows. The hotel staff was courteous and friendly. Great to be right at the convention center. Plenty of restaurant choices nearby and the restaurant in the hotel was good and not too...

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1Thank Mary L
Oakton, Virginia
Reviewed 2 weeks ago

Check in at this property was amateur hour. The clerk asked if this was our first visit to this property when the computer screen told her it was our 8th visit. We tried to order a room service breakfast and was told to call back after 6 AM the next day when the room brochure clearly stated you could order...

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Helpful?
Thank Clif-Lorraine H
Michelle R, Manager at Lancaster Marriott at Penn Square, responded to this review

Dear Clif-Lorraine H, Thank you for taking the time to share a review of your recent stay at the Lancaster Marriott. Please accept my sincere apology for the multiple issues you experienced during your visit. We clearly did not meet your expectations - or ours. We have shared your comments with our team to ensure these were isolated issues and...

A TripAdvisor Member
Level Contributor
4 reviews
Reviewed 3 weeks ago via mobile

We were in town for a quilt show at the adjacent convention center and were happy to stay right on site! Our room was clean and very comfortable - nice bed and pillows, handsome bathroom, great view. The valet and desk personnel were helpful and friendly. There are a lot of comfortable and well-decorated common spaces. Two minor complaints: the...

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Helpful?
Thank A TripAdvisor Member
Reviewed 4 weeks ago via mobile

The hotel was very clean and the rooms were quiet at night. The bed and pillows were very comfortable. There was a small fridge in the room, but no microwave. The restaurant in the hotel had good food and the prices were reasonable. The only complaint I have is that the hotel could use some maintenance. The handle to turn...

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Thank Christopher K
Atlanta, Georgia
Reviewed 4 weeks ago via mobile

This Marriott is located in heart of the city. From here you can easily and quickly walk to great places to eat and see. This is a full service Marriott so all the things you would expect. The rooms were average, not bad but also nothing standout. It seemed like only a few large king rooms but they had plenty...

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Thank froglegs1783
Marlboro, New Jersey
Reviewed 4 weeks ago

Good location in the city center, next to Convention Center and close to many restaurants and points of interest. Friendly staff. Nice, clean rooms; excellent amenities. We did not avail ourselves to the bar or restaurant, but they were crowded on weekend nights. Free parking at the adjoining garage. Free wi-fi on weekends.

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Thank IlyaBurlak
Maryland
Reviewed 17 March 2017

The hotel itself was nice, and the staff was helpful and friendly. I was there for a conference, and very disappointed in the food. It was buffet, and the bread and rolls were very dry, the soup was not hot, and the food was just okay. At the cocktail event, the bartender was blowing his nose when I walked up,...

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Thank Beachy722Maryland
Reviewed 14 March 2017 via mobile

Very nice hotel and so convenient to Convention Center. No need to walk outside...just down the stairs. Nice staff and great rooms. Will stay there as often as in the area. On site restaurant has great cuisine and helpful employees.

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Thank Kathy H

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
In the heart of historic downtown Lancaster, the integrated Lancaster Marriott at Penn Square and Lancaster County Convention Center offers approachable grandeur and all the amenities discerning visitors expect. An exquisite combination of old and new architectural elements includes a 19th-Century Beaux Arts façade and breathtaking lobby with a city-block view down a magnificent interior street. All 299 luxurious guestrooms offer fantastic views, 37-inch LCD flat screen TVs, granite countertops, and deluxe pillow-top bedding. ... more   less 

Additional Information about Lancaster Marriott at Penn Square

Address: 25 S Queen St, Lancaster, PA 17603-3918
Region: United States > Pennsylvania > Lancaster County > Lancaster
Price Range: $236 - $352 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Lancaster Marriott at Penn Square 3.5*
Number of rooms: 300
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Also Known As:
Lancaster Marriott At Penn Square Hotel Lancaster
Hotel Style:
#6 Business Hotel in Lancaster
#9 Family Hotel in Lancaster
#10 Romantic Hotel in Lancaster
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Questions & Answers

Here's what travellers have asked, with answers from Lancaster Marriott at Penn Square staff and other travellers.
5 questions
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Washington DC, District of Columbia
6 months ago
Hampstead, Maryland
over a year ago
Apollo, Pennsylvania
over a year ago
Apollo, Pennsylvania
over a year ago

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Questions? Get answers from Lancaster Marriott at Penn Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I can not say anything of rooms only conference rooms upstairs and downstairs were excellent”
TeriF212, 10 Apr 2017 | Read review
“16th floor had great views”
MaryL837, 6 Apr 2017 | Read review
“the higher the floor the better”
cliflorraineh, 5 Apr 2017 | Read review
“Beds are very comfortable”
Mvsequity, 11 Mar 2017 | Read review
“don't stay in front rooms over street”
loisl198, 27 Feb 2017 | Read review
5 of 5