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Hampton Inn Lancaster

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Hampton Inn Lancaster
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702 Reviews from our TripAdvisor Community

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Showing 689: English reviews
Reviewed 6 January 2017

I was very satisfied with the staff and my stay. They were exceptionally professional, helpful and friendly. Would go back in a heartbeat! I would recommend Hampton Inn Lancaster to anyone for their future stay!

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Helpful?
Thank Toby H
Bree R, Director of Sales at Hampton Inn Lancaster, responded to this review

Toby, Thank you so much for taking the time to provide feedback regarding your recent stay with us at the Hampton Inn Lancaster! I'm so happy to hear that you had such a great experience with our team members, who take pride in their roles here on property and work hard to make a positive impact on each and every...

Hagerstown, Maryland
Reviewed 3 January 2017

Great place to stay. Would use this place again if I ever revisit this area. Great staff, service, and breakfast. Was in the area for a wedding abd had shuttle service to and from the venue. A++++++++

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Thank A1787KZbrandonh
Bree R, Director of Sales at Hampton Inn Lancaster, responded to this review

Dear Guest, Thank you for your incredibly kind words regarding your recent stay at the Hampton Inn Lancaster! I'm happy to hear you enjoyed our breakfast, interaction with our team members, and overall service. At the Hampton Inn Lancaster, we strive to deliver above-and-beyond service that leaves guests with a memorable and positive experience, especially for such an important life...

New Gretna, United States
Reviewed 2 January 2017

Wonderful staff, and lovely accommodations. Well worth the price. We had a lovely experience and would return there again when we are in the area. A convenient location made this a winner. Easy to get to and lots of sightseeing nearby.

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Thank marykm2017
Bree R, Director of Sales at Hampton Inn Lancaster, responded to this review

Dear Guest, Thank you for taking the time to review your stay at the Hampton Inn Lancaster. We very much appreciate being dubbed a "winner," and are happy to hear that you were pleased with our accommodations and close proximity to so many Lancaster County attractions. We would love to have the opportunity host you again the next time you...

New York City, New York
Reviewed 2 January 2017

All of the staff was very nice, rooms were clean and breakfast was on point. Will stay here again in the future. Everyone I came across that worked there said hi and were always smiling. This means alot to me.

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Thank N3984LNkiml
Bree R, Director of Sales at Hampton Inn Lancaster, responded to this review

Dear Guest, Thank you for choosing to stay with us at the Hampton Inn Lancaster, and for your kind words! I'm glad that you enjoyed our breakfast buffet and were happy with your room. However, I'm even more glad that our welcoming and friendly staff made a positive impression on you and made you feel part of the Hampton Inn...

Bradenton
Reviewed 31 December 2016

Pillows were flat and uncomfortable! Breakfast was not very good! Not a good choice of food. $3 for a bottle of water is totally ridiculous! The staff was very nice and pleasant! The only good thing about our stay!

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Thank Jonna B
Bree R, Director of Sales at Hampton Inn Lancaster, responded to this review

Dear Jonna, Thank you for your feedback regarding your most recent stay at the Hampton Inn Lancaster. I'm happy to hear that you were pleased with our team members and service, but am sorry to hear that there were other aspects of your stay that fell below expectations. I will most certainly pass along your feedback regarding the breakfast selection...

Hagerstown, Maryland
Reviewed 23 December 2016

Used to be Hampton was high quality. Now it is just an average motel. I always wanted to stay at a Hampton when I traveled. Now I feel it is quantity over quality. The workers were less than friendly. Breakfast was crowded and people were waiting for seTs and tables. Average breakfast, food was not hot.

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Helpful?
Thank mamakey3
Bree R, Director of Sales at Hampton Inn Lancaster, responded to this review

Dear Guest, Thank you for your feedback regarding your recent visit to Lancaster. At the Hampton Inn Lancaster, we strive to provide quality service and leave guests with a positive and memorable experience. I apologize that our accommodations fell below expectation. I will pass along your feedback regarding your experience with our breakfast and staff to our General Manager. Additionally,...

Neptune City, New Jersey
Reviewed 16 December 2016

Stayed here for a soccer tournament very comfortable and clean hotel. Location was ideal to fields, food and shopping. Complimentary breakfast was convenient. Like having hot beverages available in the evening

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Thank Erika K
Windsor
Reviewed 15 December 2016

The only reason I give this hotel 3 stars is because the staff was top notch and the hotel was clean. Sorry to say for me that's not enough for $130.00 a night I shouldn't have to use a microwave and look and lay on furniture from the 90's.

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Thank mitchelldavis_79
Bree R, Director of Sales at Hampton Inn Lancaster, responded to this review

Dear Guest, Thank you for taking the time to provide your feedback regarding your recent stay at the Hampton Inn Lancaster. While I am happy that you were pleased with our staff, service, and cleanlieness, I apologize that our accommodations fell below expectation. We have an extensive upgrade planned for the hotel beginning in January 2017. The improvement includes updating...

Reviewed 10 December 2016

The front desk staff, especially Kristen, were very nice and helpful at check-in. The hotel is beautiful and our room was very clean and quiet. We enjoyed being on the first floor close to the lobby area. Breakfast was very good and well cared for by the hostess. We are thoroughly pleased with our stay and would definitely go back...

Review collected in partnership with Hampton
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Helpful?
Thank Ruth B
Bree R, Director of Sales at Hampton Inn Lancaster, responded to this review

Good Morning, Ruth - Thank you so much for your kind words! I'm happy to hear that you found our staff helpful and enjoyed our extensive breakfast. We greatly appreciate your feedback and your business. Thank you for choosing to stay at the Hampton Inn Lancaster, and please be sure to visit us again soon! Warmly, Bree Robinson Director of...

Montclair, Virginia
Reviewed 9 December 2016

Our stay at the Hampton Inn in Lancaster Pa was most enjoyable as we enter the Christmas season. There were many Christmas sights to see and many very good restaurants to enjoy on our visit. The restaurants near the Lancaster Hampton Inn were excellent.

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Thank Michael T
Bree R, Director of Sales at Hampton Inn Lancaster, responded to this review

Hi Michael, Firstly, thank you for staying with us and for your kind review! I'm so happy to hear you enjoyed the restaurants located so closely to the property, and were able to enjoy all the Christmas sights that our area has to offer! We are happy to offer our guests great service and a convenient location to so many...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Discover Amish Country and much more from the Hampton Inn Lancaster. Our hotel is located close to major attractions in Lancaster, PA and surrounded by shops and restaurants within walking distance. We're just minutes from Downtown Lancaster, famous for First Friday, the East Coast's oldest existing indoor farmers' market, historic Fulton Theatre, boutique shops, fine dining and nightlife. Enjoy a unique theatre experience at Sight and Sound Millennium Theatre or the American Music Theatre and shop more than 500 outlet stores at the nearby Rockvale and Tanger Outlets. Our friendly staff can direct you to the most popular Amish attractions, Lititz, PA, Strasburg Railroad or the PA Renaissance Faire. Families will love the excitement of Dutch Wonderland Family Amusement Park, Landis Valley Museum, Hands-on-House, and the North Museum. If you're here on business, Hampton Inn Lancaster is conveniently located near the entrance to the Greenfield Corporate Center adjacent to the Lancaster County Visitors' Center. Johnson & Johnson, Dart Container, and Tyson Foods are just a few of the companies you'll find nearby. Enjoy our contemporary lobby and guestrooms, complimentary daily breakfast buffet and waffle bar, and wake up rejuvenated from a great night's sleep in the Hampton Bed(R). Work out in our state of the art fitness center or walk the scenic trails near the hotel or relax in the seasonal outdoor heated pool and sun patio. Catch up on work in our 24 hour business center or from the comfort of your room with free high-speed WiFi, while enjoying a cup of coffee from our 24-hour coffee and tea bar. Getting hungry? The Olde Greenfield Inn and Ginza Sushi both offer our guests great discounts for dining with them and they are only a few steps from the hotel lobby. ... more   less 

Additional Information about Hampton Inn Lancaster

Address: 545 Greenfield Rd, Lancaster, PA 17601-5833
Region: United States > Pennsylvania > Lancaster County > Lancaster
Price Range: $170 - $278 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Lancaster 2.5*
Number of rooms: 129
Reservation Options:
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Also Known As:
Hampton Inn Lancaster Hotel Lancaster
Lancaster Hampton Inn
Hotel Style:
#3 Business Hotel in Lancaster
#3 Family Hotel in Lancaster
#5 Romantic Hotel in Lancaster
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Lancaster staff and other travellers.
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Exeter, Pennsylvania
new jersey
1 day ago
new jersey
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6 months ago

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Questions? Get answers from Hampton Inn Lancaster staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Dog Friendly small size”
 of 5 bubbles lissettew2017, 1 Feb 2017 | Read review
“Rooms overlooking the parking lot will have less road traffic noise.”
 of 5 bubbles 342lesleys, 3 Oct 2016 | Read review
“loved lobby floor and next door to gym”
 of 5 bubbles 659carolyns, 13 Sep 2016 | Read review
“main floor if possible, elevator is slow”
 of 5 bubbles Just5ofus511, 22 Aug 2016 | Read review
“sign up for the Hilton rewards program to get upgrades and discounts”
 of 5 bubbles melissarL510DP, 27 Jun 2016 | Read review
5 of 5