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Split Rock Resort

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Traveller (570)
Room & Suite (443)
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Overview
  • Excellent15%
  • Very good29%
  • Average22%
  • Poor16%
  • Terrible18%
Travellers talk about
“full kitchen”(78 reviews)
“indoor waterpark”(101 reviews)
“westwood villas”(42 reviews)
Free Internet
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,776)
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Traveller rating
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All reviewsfull kitchenindoor waterparkwestwood villasjack frost and big boulderturtle racesone bedroom suitewillowbrook sectiongas fireplaceminiature golfa lot of funoutdoor activitiesall agessnow tubingjim thorpeparlortennisbingo
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1 - 5 of 1,775 reviews
Reviewed yesterday

We received a flyer in the mail indicating we won a few items (for the most part this is legit) However, I will say when I inquired about the 2 airfair tickets/2 night stay winnings...inquired if there were any hidden fees... the girl on the...More

Thank MrsJZH
Reviewed 6 days ago via mobile

We are fairly accustomed to the tendency for timeshare resorts to be dated. But... this resort has several issues that could be easily rectified or at least dealt with kindly when brought up... you may not be able to teach the entire desk staff compassion...More

Thank Adnewbury
Reviewed 1 week ago

Our vacation at the Westwoods was very pleasant, The Resort is pet friendly so my son was able to come with us and enjoy the beautiful outdoors. The staff was very friendly and helpful, that is why my husband and I has been there twice...More

Review collected in partnership with RCI
Thank taz394
Response from susan n, Manager at Split Rock ResortResponded 1 week ago

taz394, we are thrilled to hear you had a great experience with us!! We are glad to hear you enjoyed our pet friendly rooms, and that we could deliver the warm and friendly greetings you deserve. We hope to see you again soon. Thanks for...More

Reviewed 2 weeks ago

We stayed here in February, and during our stay (this was our 2nd time staying here), the fire alarm went off 3 times in less than 24 hours. Staying with two young children (2 & 4), this put a big damper on their weekend away....More

1  Thank Denise P
Response from susan n, Manager at Split Rock ResortResponded 2 weeks ago

Denise P, thank you for taking the time to post a review. We are so sorry to hear that the alarm upset the children. We realize it is a very intimidating and can be frightening sound. We have a standard procedure for fire alarms, which...More

Reviewed 2 weeks ago

We went this week.we arrived at 7 pm & were assigned a room away from the main hotel.we were okay with that.When v reached the room it was a disaster.Used towels were everywhere.There was trash in the garbage etc.The housekeeping had not touched the room...More

1  Thank seeema1
Response from susan n, Manager at Split Rock ResortResponded 2 weeks ago

seema1, we cannot apologize enough for what you experienced during your stay with us. NEVER do we condone this type of customer service, or lack of. We do acknowledge we were very busy this week and fell short in many areas. Again, we cannot apologize...More

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About
Amenities
Top amenities
Free Parking
Restaurant
Free Internet
Bar/Lounge
Pool
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Meeting Rooms
Banquet Room
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Hot Tub
Pool
Spa
Golf Course
Tennis Court
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Outdoor pool
Details
Price range
USD 147 - USD 285 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 147 - USD 285 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (570)
Room & Suite (443)
Pool & Beach (87)
Dining (35)
Family and Play Areas (37)
Amenities (32)
Questions & Answers
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forsythg1
10 March 2018|
AnswerShow all 4 answers
Response from travelmom1962 | Reviewed this property |
yes it is pet friendly but you need to call ahead because only certain rooms are and there is a $150 fee for the stay
0
Votes
Nikzleez
24 February 2018|
AnswerShow all 3 answers
Response from louvic72 | Reviewed this property |
Hi My husband and I just returned from Split Rock. We stayed numerous weeks. We had two units at Willowbrook. One unit sleeps four, has one private bedroom, and pull-out sofa bed in living room. All rooms are connected by an... More
1
Vote
btn2wrlds
23 February 2018|
AnswerShow all 9 answers
Response from MariaP123 | Reviewed this property |
The Galleria is just gross. The rooms are ridiculously outdated and dirty. I just stayed there a month ago. I would suggest looking into a different building where the rooms were upgraded(if it exists) honestly if not I... More
1
Vote
Room Tips
"Look at what building you choose"
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"Check your room before you load in."
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"Galleria, in main building where activities take place. "Willowbrook" and "Westwood..."
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"If you have kids, go for the two bedroom suite!"
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