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Not happy with this property I am a long time ihg platinum(spire elite) highest level. on A recent stay staff was unfriendly. I will reach out to IHG directly about this apparent lack of living up to the IHG standards, I have come to expect....More
Response from Melissa W, General Manager at Holiday Inn LansdaleResponded 24 January 2017
Your review did not contain any specific information as to what was said or done to make you feel that my team was hostile. When was your stay? What about it was unfriendly? Most of our guests compliment my team on a regular...More
I have been staying at this hotel every time I'm in the area for the last five years and even with the changes in front desk personnel I am always greeted with a smile and treated like family in town to visit. Treated like the...More
Response from Melissa W, General Manager at Holiday Inn LansdaleResponded 23 January 2017
Thank you so much for the 5-Star review! I'm thrilled that we were able to make you feel like family when you traveled to the area business. I feel like my team here at the Holiday Inn Lansdale is my family, and I'm...More
Reading the last review should have bean a warning for me not stay here. She gave a whole response and refused to even apologize that he came down to speak to them and was ignited then and after. Stayed there only 1 night last week....More
1 Thank elifrst
Response from Melissa W, General Manager at Holiday Inn LansdaleResponded 21 January 2017
I apologize that you experienced anything but friendly service from our front desk team. Most of our guests compliment how friendly our team is. Maybe they were having an "off night". The only time there is "yelling" in the back office is when...More
I`ve been running events for six years.I`ve dealt with 12 different hotels .I`m a minority that is blessed to live freely in the greatest country.I always let the sales office and GM know that in advance,as discrimination does exist, and I want a pleasant stay...More
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Response from Melissa W, General Manager at Holiday Inn LansdaleResponded 12 January 2017
As the General Manager of this hotel I have had a total of one interaction with this man, five weeks ago on a conference call during which he pitched the idea that he be the liaison for every customer of a certain religious faith that...More
We stayed two nights at this hotel while visiting family in Harleysville. Our room was large, comfortable, and clean. The hotel is very conveniently located just off 475. There was free parking, staff were very friendly and helpful and there was a nice little bar...More
Response from Melissa W, Manager at Holiday Inn LansdaleResponded 2 December 2016
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
USD 88 - USD 151 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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I cannot answer your question directly as we were in the area to attend a medical situation. Best I would suggest, go to their website and check the amenities list. be sure it identifies Indoor Pool (heated). A simple... More
I cannot answer your question directly as we were in the area to attend a medical situation. Best I would suggest, go to their website and check the amenities list. be sure it identifies Indoor Pool (heated). A simple "pool" or Outdoor Pool listing will NOT be heated.
Or call ahead and ask.
Hope this information is helpful