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DoubleTree by Hilton Hotel Philadelphia - Valley Forge

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DoubleTree by Hilton Hotel Philadelphia - Valley Forge
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941 Reviews from our TripAdvisor Community

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Showing 933: English reviews
Miami/Pembroke Pines, FL
Reviewed 1 week ago

I enjoyed this hotel. The location was great as it was across from a very big shopping mall and many restaurants and stores overall in the immediate area. Not far from the highway. Peaceful environment of the hotel. Very pleasant and enjoyable. I would stay here again.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Russia76
DoubletreePhillyVF, General Manager at DoubleTree by Hilton Hotel Philadelphia - Valley Forge, responded to this review

We would be elated to have you back with us at the DoubleTree by Hilton Hotel Philadelphia-Valley Forge! It’s fantastic to hear that our relaxing atmosphere made for a wonderful stay, along with our proximity to the King of Prussia Mall and other shopping centers and restaurants. Your review is greatly appreciated. Robert Kisker Regional Director & General Manager robert.kisker@hilton.com

Philadelphia, Pennsylvania
Reviewed 3 weeks ago

I rated the service poor for the simple fact that I was there for a religious event and almost all day Saturday the managers complained about the noise in the middle of the services. They should've asked if there were going to be music or instruments.

Review collected in partnership with DoubleTree by Hilton
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1Thank beoncas
DoubletreePhillyVF, General Manager at DoubleTree by Hilton Hotel Philadelphia - Valley Forge, responded to this review

Please accept our apologies for letting you down when it came to our service. During the event planning process, please know that our staff communicates all rules and policies. As we want all of our guests to have an amazing experience, when we receive noise complaints, we try to handle issues in a way that satisfies everyone and we hope...

Clarkston, United States
Reviewed 4 weeks ago

I have stayed at many Hilton Brand Hotels over the years and 99% are fantastic and the staff is great. This hotel however has a manager that gave the impression she did not care and dealing with a customer (Diamond member as well) was well not worthy of her time. She talked down to me and really made me feel...

Review collected in partnership with DoubleTree by Hilton
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2Thank Kevin M
DoubletreePhillyVF, General Manager at DoubleTree by Hilton Hotel Philadelphia - Valley Forge, responded to this review

Kevin, we really wish that our hotel was part of this 99% you’ve mentioned. Please accept our heartfelt apologies for letting you down with our service; our team always tries our best to help our guests and we are certain that it was never the intention of the staff member you mentioned to make you feel this way. We believe...

Villas, New Jersey
Reviewed 4 weeks ago via mobile

I attended a business conference with dinner here. The food was horrendous and communication with waitstaff was non-existent. The steak tasted like it had been sitting on a warming table all day. I never leave a steak behind but I did this time. A few people ordered the fish and when they didn't have enough they ignored those people. Much...

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Helpful?
1Thank Mike B
DoubletreePhillyVF, General Manager at DoubleTree by Hilton Hotel Philadelphia - Valley Forge, responded to this review

Mike, we’d like to thank you for your feedback and apologize that our catered dining options were below your expectations. It’s not often that we receive negative comments on our dining selections, so we will make certain that our catering team receives your input so we can learn and grow from this experience. We really hope that you’ll give us...

Hyderabad, India
Reviewed 4 weeks ago

Billing process is not good. Faced lots of problem with the amount blocked on the card. My card was blocked thrice for the same room. Reported the issue but not resolved . They promised a call back but it never happened

Review collected in partnership with DoubleTree by Hilton
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Thank sujoydebs
DoubletreePhillyVF, General Manager at DoubleTree by Hilton Hotel Philadelphia - Valley Forge, responded to this review

We’d like to apologize again for the troubles you had regarding billing. As we believe in personalized service and you were still a guest with us, our accounting department offered to assist in-person with straightening things out. Should you still be having any issues, please do not hesitate to reach out to us directly. It is not often that our...

Pearl River, New York
Reviewed 4 weeks ago

Hotel staff very friendly and accommodating, bar usually closes earlier, but stayed open longer, breakfast was good, but it would be nice if they kept coffee pots out longer in the lobby, overall great service, and I would definitely recommend double tree hotels in the future

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank jeffreyd315
DoubletreePhillyVF, General Manager at DoubleTree by Hilton Hotel Philadelphia - Valley Forge, responded to this review

Thank you for recommending the DoubleTree by Hilton Hotel Philadelphia-Valley Forge and our brand, Jeffrey! It was great having you with us for a hockey tournament and we’re glad our hospitable service made your tournament trip an enjoyable one. We always try our best to accommodate our guests’ needs and we will definitely consider extending our lobby coffee hours. The...

Reviewed 4 weeks ago

great overall, clean, friendly. we stayed for a seminar. I was able to bring my dogs with me. I didn't eat any meals. So I can't comment on restaurant. I did appreciate the fresh water in the lobby. fitness center was good. they had headphones available. I forgot mine. only complaint was the towels in the gym were very rough.

Review collected in partnership with DoubleTree by Hilton
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Thank 723deirdreh
DoubletreePhillyVF, General Manager at DoubleTree by Hilton Hotel Philadelphia - Valley Forge, responded to this review

Being able to travel with your furry family members is always a bonus, and we’re glad you selected the DoubleTree by Hilton Hotel Philadelphia-Valley Forge for your seminar trip! We know how important the little things are, and it’s great to hear that amenities, such as our complimentary headphones and beverages in our lobby added to your stay. Your comments...

Burlington, New Jersey
Reviewed 5 weeks ago

Very pleasant stay. Pleasant staff and very clean facility. They let us check in early since our seminar started early. I especially enjoyed he fact that parking was free. I feel when you are paying to stay somewhere parking should be included

Review collected in partnership with DoubleTree by Hilton
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Thank lisavY991CS
DoubletreePhillyVF, General Manager at DoubleTree by Hilton Hotel Philadelphia - Valley Forge, responded to this review

Lisa, we really appreciate you letting us know about your seminar stay. We agree with your thoughts on parking and are glad this complimentary amenity added to your experience. When you have a business event to attend, we know how important it is to get settled in beforehand, and we’re always happy to get you accommodated early when possible. We...

High Bridge, United States
Reviewed 19 February 2017

Great value and treatment by the staff. I didn't mind the excellent warm cookie either. Wait for elevators was always short. Check-in was extremely quick, friendly and efficient. There was no refrigerator in the room, but the room was very clean, spacious and quiet.

Review collected in partnership with DoubleTree by Hilton
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Thank Q5868WApeters
DoubletreePhillyVF, General Manager at DoubleTree by Hilton Hotel Philadelphia - Valley Forge, responded to this review

Our signature DoubleTree chocolate chip cookies always make stays with us sweeter! It’s great to hear that your stay with us got off to an excellent start with a prompt check-in and hospitable service. For future visits, we do offer refrigerators, which are available upon request, so we’re sure your next stay with us will be even better. Thank you...

Saint James, New York
Reviewed 19 February 2017 via mobile

If your traveling into the KOP area, the Doubletree is a good value hotel in the area. Been here several times and always a good stay. Rooms are nice size and clean. Staff is well trained as they are the friendliest staff and always will to help. Recommend this hotel

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Helpful?
Thank Walter K
DoubletreePhillyVF, General Manager at DoubleTree by Hilton Hotel Philadelphia - Valley Forge, responded to this review

Walter, we really appreciate your recommendation of the DoubleTree by Hilton Hotel Philadelphia-Valley Forge! We’re so glad you selected our hotel for past trips to King of Prussia and had such wonderful experiences with us. It’s fantastic to hear that our spacious and spotless guest rooms, courteous service, and affordable rates all put your experiences over the top, and we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
Welcome to the Doubletree by Hilton Philadelphia - Valley Forge Located in King of Prussia, Pennsylvania We are just 30 minutes from Philadelphia International Airport and close to the King of Prussia Mall - one of the largest malls in the country and Valley Forge Historical Park. Enjoy a freshly baked DoubleTree Chocolate Chip cookie upon your arrival and let our professional and friendly staff show you to your guest rooms or suites. While you are staying with us, please take advantage of our amenities including an outdoor pool and fitness center, or relax on our patio. We have over 24,000 sq. ft. of meeting space to host meetings and a business center complete with fax, photocopying and printer access. If you are planning a wedding reception or other memorable event, please contact us to learn how we can help make your day special. Don't forget to unwind after a long day at our signature T. Burke's Gastro Pub restaurant which includes your choice of the buffet or a la carte menu. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Philadelphia - Valley Forge

Address: 301 W Dekalb Pike, King of Prussia, PA 19406-2435
Region: United States > Pennsylvania > King of Prussia
Price Range: $151 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Philadelphia - Valley Forge 3.5*
Number of rooms: 327
Reservation Options:
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Also Known As:
Dolce Valley Forge Hotel King Of Prussia
Dolce Valley Forge Hotel And Conference Center
Hotel Dolce Valley Forge
Hotel Style:
#3 Business Hotel in King of Prussia
#5 Family Hotel in King of Prussia
#6 Romantic Hotel in King of Prussia
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Philadelphia - Valley Forge staff and other travellers.
5 questions
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Thame
10 months ago
Richmond, Virginia
over a year ago
Harrisburg, Pennsylvania
over a year ago
over a year ago

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Questions? Get answers from DoubleTree by Hilton Hotel Philadelphia - Valley Forge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“quiet floors on 4th floor.”
 of 5 bubbles miller_101_05, 23 Mar 2017 | Read review
“Breakfast is great”
 of 5 bubbles 1ICECREAM1, 27 Nov 2016 | Read review
“As to be placed on the back side, although there is no view it is quiet.”
 of 5 bubbles Spelman_Diva82, 30 Oct 2016 | Read review
“Ask how far you are from the elevator if you don't want to walk 1/2 a mile”
 of 5 bubbles paymeami2, 9 Oct 2016 | Read review
“High floor has good views”
 of 5 bubbles AlpinaD3, 16 Sep 2016 | Read review
5 of 5