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DoubleTree by Hilton Hotel Philadelphia - Valley Forge

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DoubleTree by Hilton Hotel Philadelphia - Valley Forge
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930 Reviews from our TripAdvisor Community

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Showing 922: English reviews
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Clarkston, United States
Reviewed 2 days ago NEW

I have stayed at many Hilton Brand Hotels over the years and 99% are fantastic and the staff is great. This hotel however has a manager that gave the impression she did not care and dealing with a customer (Diamond member as well) was well not worthy of her time. She talked down to me and really made me feel...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Kevin M
New Rochelle, New York
HOTEL’S FAVOURITE REVIEW
Reviewed 1 November 2016

We arrived late on Thursday night, to spend the weekend in King of Prussia for a hockey tournament. Our room was ready upon arrival. With our check in, we were given freshly baked chocolate chip cookies. Which were very good!! I had reserved a king corner suite on the 9th floor. Our package also included complimentary breakfast. Our room had...

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Helpful?
Thank WendyNR P
About Hotel's Favourite Review
DoubletreePhillyVF, General Manager at DoubleTree by Hilton Hotel Philadelphia - Valley Forge, responded to this review

Thank you for sharing your tournament experience at the DoubleTree by Hilton Hotel Philadelphia-Valley Forge! We’re thrilled that you enjoyed a comfortable stay in one of our corner suites and had plenty of room to relax before the games. It really makes us happy to know what an impact our staff had on your stay and it’s fantastic to hear...

Villas, New Jersey
Reviewed 5 days ago NEWvia mobile

I attended a business conference with dinner here. The food was horrendous and communication with waitstaff was non-existent. The steak tasted like it had been sitting on a warming table all day. I never leave a steak behind but I did this time. A few people ordered the fish and when they didn't have enough they ignored those people. Much...

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Helpful?
1Thank Mike B
DoubletreePhillyVF, General Manager at DoubleTree by Hilton Hotel Philadelphia - Valley Forge, responded to this review

Mike, we’d like to thank you for your feedback and apologize that our catered dining options were below your expectations. It’s not often that we receive negative comments on our dining selections, so we will make certain that our catering team receives your input so we can learn and grow from this experience. We really hope that you’ll give us...

Hyderabad, India
Reviewed 6 days ago NEW

Billing process is not good. Faced lots of problem with the amount blocked on the card. My card was blocked thrice for the same room. Reported the issue but not resolved . They promised a call back but it never happened

Review collected in partnership with DoubleTree by Hilton
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Thank sujoydebs
DoubletreePhillyVF, General Manager at DoubleTree by Hilton Hotel Philadelphia - Valley Forge, responded to this review

We’d like to apologize again for the troubles you had regarding billing. As we believe in personalized service and you were still a guest with us, our accounting department offered to assist in-person with straightening things out. Should you still be having any issues, please do not hesitate to reach out to us directly. It is not often that our...

Pearl River, New York
Reviewed 1 week ago

Hotel staff very friendly and accommodating, bar usually closes earlier, but stayed open longer, breakfast was good, but it would be nice if they kept coffee pots out longer in the lobby, overall great service, and I would definitely recommend double tree hotels in the future

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank jeffreyd315
DoubletreePhillyVF, General Manager at DoubleTree by Hilton Hotel Philadelphia - Valley Forge, responded to this review

Thank you for recommending the DoubleTree by Hilton Hotel Philadelphia-Valley Forge and our brand, Jeffrey! It was great having you with us for a hockey tournament and we’re glad our hospitable service made your tournament trip an enjoyable one. We always try our best to accommodate our guests’ needs and we will definitely consider extending our lobby coffee hours. The...

Reviewed 1 week ago

great overall, clean, friendly. we stayed for a seminar. I was able to bring my dogs with me. I didn't eat any meals. So I can't comment on restaurant. I did appreciate the fresh water in the lobby. fitness center was good. they had headphones available. I forgot mine. only complaint was the towels in the gym were very rough.

Review collected in partnership with DoubleTree by Hilton
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Thank 723deirdreh
DoubletreePhillyVF, General Manager at DoubleTree by Hilton Hotel Philadelphia - Valley Forge, responded to this review

Being able to travel with your furry family members is always a bonus, and we’re glad you selected the DoubleTree by Hilton Hotel Philadelphia-Valley Forge for your seminar trip! We know how important the little things are, and it’s great to hear that amenities, such as our complimentary headphones and beverages in our lobby added to your stay. Your comments...

Burlington, New Jersey
Reviewed 1 week ago

Very pleasant stay. Pleasant staff and very clean facility. They let us check in early since our seminar started early. I especially enjoyed he fact that parking was free. I feel when you are paying to stay somewhere parking should be included

Review collected in partnership with DoubleTree by Hilton
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Thank lisavY991CS
DoubletreePhillyVF, General Manager at DoubleTree by Hilton Hotel Philadelphia - Valley Forge, responded to this review

Lisa, we really appreciate you letting us know about your seminar stay. We agree with your thoughts on parking and are glad this complimentary amenity added to your experience. When you have a business event to attend, we know how important it is to get settled in beforehand, and we’re always happy to get you accommodated early when possible. We...

High Bridge, United States
Reviewed 1 week ago

Great value and treatment by the staff. I didn't mind the excellent warm cookie either. Wait for elevators was always short. Check-in was extremely quick, friendly and efficient. There was no refrigerator in the room, but the room was very clean, spacious and quiet.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Q5868WApeters
DoubletreePhillyVF, General Manager at DoubleTree by Hilton Hotel Philadelphia - Valley Forge, responded to this review

Our signature DoubleTree chocolate chip cookies always make stays with us sweeter! It’s great to hear that your stay with us got off to an excellent start with a prompt check-in and hospitable service. For future visits, we do offer refrigerators, which are available upon request, so we’re sure your next stay with us will be even better. Thank you...

Saint James, New York
Reviewed 1 week ago via mobile

If your traveling into the KOP area, the Doubletree is a good value hotel in the area. Been here several times and always a good stay. Rooms are nice size and clean. Staff is well trained as they are the friendliest staff and always will to help. Recommend this hotel

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Helpful?
Thank Walter K
DoubletreePhillyVF, General Manager at DoubleTree by Hilton Hotel Philadelphia - Valley Forge, responded to this review

Walter, we really appreciate your recommendation of the DoubleTree by Hilton Hotel Philadelphia-Valley Forge! We’re so glad you selected our hotel for past trips to King of Prussia and had such wonderful experiences with us. It’s fantastic to hear that our spacious and spotless guest rooms, courteous service, and affordable rates all put your experiences over the top, and we...

King of Prussia, Pennsylvania
Reviewed 2 weeks ago

Hotel room was clean but they provided NO fridge or microwave and the heating system was so noisy. Also, noisy neighbors kept me awake, and the bed was not comfortable. Not worth the money I paid to stay.

Review collected in partnership with DoubleTree by Hilton
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1Thank Christine D
DoubletreePhillyVF, General Manager at DoubleTree by Hilton Hotel Philadelphia - Valley Forge, responded to this review

Getting away for Valentine’s Day is the perfect way to celebrate the holiday of love, but we wish you had a better experience with us. We want our guests to have the most relaxing experience possible, and please know, you can always reach out to us throughout your stay with any issues and concerns and we are happy to handle...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
Welcome to the Doubletree by Hilton Philadelphia - Valley Forge Located in King of Prussia, Pennsylvania We are just 30 minutes from Philadelphia International Airport and close to the King of Prussia Mall - one of the largest malls in the country and Valley Forge Historical Park. Enjoy a freshly baked DoubleTree Chocolate Chip cookie upon your arrival and let our professional and friendly staff show you to your guest rooms or suites. While you are staying with us, please take advantage of our amenities including an outdoor pool and fitness center, or relax on our patio. We have over 24,000 sq. ft. of meeting space to host meetings and a business center complete with fax, photocopying and printer access. If you are planning a wedding reception or other memorable event, please contact us to learn how we can help make your day special. Don't forget to unwind after a long day at our signature T. Burke's Gastro Pub restaurant which includes your choice of the buffet or a la carte menu. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Philadelphia - Valley Forge

Address: 301 W Dekalb Pike, King of Prussia, PA 19406-2435
Region: United States > Pennsylvania > King of Prussia
Price Range: $151 - $279 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Philadelphia - Valley Forge 3.5*
Number of rooms: 327
Reservation Options:
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Also Known As:
Dolce Valley Forge Hotel King Of Prussia
Dolce Valley Forge Hotel And Conference Center
Hotel Dolce Valley Forge
Hotel Style:
#3 Business Hotel in King of Prussia
#5 Family Hotel in King of Prussia
#6 Romantic Hotel in King of Prussia
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Philadelphia - Valley Forge staff and other travellers.
5 questions
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Thame
9 months ago
Richmond, Virginia
11 months ago
Harrisburg, Pennsylvania
over a year ago
over a year ago

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Questions? Get answers from DoubleTree by Hilton Hotel Philadelphia - Valley Forge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Breakfast is great”
 of 5 bubbles 1ICECREAM1, 27 Nov 2016 | Read review
“As to be placed on the back side, although there is no view it is quiet.”
 of 5 bubbles Spelman_Diva82, 30 Oct 2016 | Read review
“Ask how far you are from the elevator if you don't want to walk 1/2 a mile”
 of 5 bubbles paymeami2, 9 Oct 2016 | Read review
“High floor has good views”
 of 5 bubbles AlpinaD3, 16 Sep 2016 | Read review
“If you need a fridge or microwave, ask for it when you make the reservation”
 of 5 bubbles pmshea1, 6 Sep 2016 | Read review
5 of 5