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Crowne Plaza Hotel Philadelphia - King of Prussia

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Crowne Plaza Hotel Philadelphia - King of Prussia
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365 Reviews from our TripAdvisor Community

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Showing 356: English reviews
Pennsylvania
Reviewed 7 August 2014

I stayed at the Crowne Plaza for two nights in a king room on the first floor. The room was clean, smelled fresh and the bed was very comfortable. My room faced the parking lot toward the mall but it did not bother me any. The second night there was a high school prom going but I did not hear...

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Helpful?
Thank LJQueen
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for your comments and for your positive recommendation. We appreciate having you as our guest and look forward to your return. Please be sure to contact me directly when making a future reservation. I will be sure you get our very best available accommodations in thanks for your feedback. Best regards, Bob McGowan General Manager

Cobourg, Canada
Reviewed 28 July 2014

Our group stayed in this Crowne Plaza three years ago and because we were so pleased with our accommodations and because as part of our trip planning committee I do not like to hear anything but positive feedback, we booked 30 rooms for 4 nights and just returned last evening. Carla, the sales manager, was an absolute treat to work...

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Helpful?
Thank hlackey
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, I cannot thank you enough for taking the time to write such a glowing review about your stay. I really appreciate all of the kind words and will be sure to publicly recognize Carla, Aaron, my front desk staff and my housekeeping team for their efforts. We loved serving your group very much and are thrilled to hear...

Anoka, Minnesota
Reviewed 27 July 2014

As a platinum elite member, I have grown to expect some advantages. This is my 3rd holiday chain hotel In a week with a couple nights with Marriott and one with Choice hotels...the King of Prussia being the most disappointing. When we arrived last week, the young gal acknowledged that I was a platinum elite. Nice! She told me I...

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Helpful?
1Thank Boopy04
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for taking the time to write and for sharing your experience. I am sorry you did not enjoy your stay as you and we would have hoped. We should have been able to meet your needs while here...I am disappointed we did not. I will be sure to review with my team the extra importance that...

Reviewed 25 July 2014

I have visited many hotels over the years for business trips, and this hotel has one of the cleanest rooms that I have stayed. The beds were not as comfortable but, the rooms were really clean & pleasant. Also, they have a delicious breakfast buffet which was a great way to start each day. The waiters in Stirling restaurant were...

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Helpful?
Thank Luvminions2013
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you very much for your feedback. We appreciate your comments and are happy to hear you found the hotel exceptionally clean and breakfast enjoyable. I will be sure to pass along your compliments to my restaurant servers. I know they will appreciate the positive feedback. On behalf of my entire team...thanks for having been our guest. We...

Norristown, Pennsylvania
Reviewed 24 July 2014

You could not ask for a better hotel. The service was excellant, the food was great and the people were polite. I recommend them to anyone who is in the area and want to stay somewhere. Rooms are big and they have an excellant chef on hand.

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Thank carla j
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Wow...thank you for sharing your experience with others. It is excellent to know that you were more than pleased with the hotel and my team. I will be sure to share your comments with all of the associates here. I know they will appreciate the recognition. We hope you will have the opportunity of staying with us again...

Reviewed 20 July 2014

What a gem!! This place was amazing from the time I checked in Alexa at the front gave me a great room 510 very very quiet as I was very tired. The breakfast was ok wish they had pancakes or more hot cereal selections anyway minor loved the hotel stay.

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Thank Wayne1102
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for taking the time to write. I am happy to know you felt your stay was "superb". We are dedicated to creating great experiences for our guests...I am happy to know we achieved that goal for you! Thank you for having been our guest. We hope to see you again very soon. Sincerely, Bob McGowan General...

Reston, Virginia
Reviewed 18 July 2014

Stayed here to go to mall and into Philly for dinner. Very nice staff. Clean room. Good breakfast. Very nice and great being next to mall. Only 30 minutes to downtown. You can get anywhere and easy to be based here for tourists. Would stay here again. I recommend highly and we enjoyed our stay very much.

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Thank Susiewoozie12
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for your kind remarks. We really appreciate your feedback and are thrilled that you enjoyed your visit. Thank you as well for your excellent recommendation. We hope to see you again very soon. Sincerely, Bob McGowan General Manager

Hammonton NJ
Reviewed 26 June 2014

We are at the Crown Plaza for a conference...and although we stayed at 2 Marriott properties (for the points) for our stay...i was totally impressed with the CP meeting space. Although the first day we sat under the aircondition vent and were frozen,....that was the only bad. The breakfast and break food were very good and not the same old...

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1Thank BPInto24
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for taking the time to write about your experience at my hotel. We really appreciate the feedback about our meeting facilities. We do have excellent space and work hard at delivering top notch food and beverage at every event. It is nice to know we exceeded your expectations. Thank you again for your comments and sharing...

Pittsburgh
Reviewed 23 June 2014 via mobile

Stopped in King of Prussia and stayed at this lovely hotel! The lady at the desk was friendly and the room was very clean and comfortable! The beds and pillows were very nice! One draw back is that the pool is part of a fitness center not the hotel. It was closed at 8 PM when we would have liked...

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1Thank Buccomom
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for your kind remarks. We work very hard to keep the hotel clean and to offer excellent service. It is nice to get such positive feedback on our efforts. We hope to see you again if your travels bring you back to King of Prussia. Thanks again. Sincerely, Bob McGowan General Manager

Raleigh, North Carolina
Reviewed 12 June 2014

Rooms are large and have updated bathrooms with wonderful lighting that you don't often see at this price point. Location could not be better - near restaurants, a huge shopping mall, major highways. They have an arrangement with the Bally Fitness/LA Fitness center next door where you get a free pass to a full service gym with racquetball, swimming, etc....

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1Thank ClimberGirl_6
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for your excellent review. Anytime we are compared favorably with Ritz Carlton, we are very pleased!! I really appreciate your touching on so many of the aspects of my property that I know other travelers are interested in hearing about. The kind words mean a great deal to me and my entire team. Thanks again for...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Crowne Plaza Hotel Philadelphia - King of Prussia is the premier hotel in the King of Prussia area. Just 18 miles west of Philadelphia our hotel offers beautifully appointed guest rooms featuring the Crowne Plaza Sleep Advantage and free wired and wireless high-speed Internet access. Located directly across from the King of Prussia Mall which offers 3 million sq. ft. of retail space including Neiman Marcus, Nordstrom, Bloomingdale's and over 400 exclusive shops and restaurants. The hotel is just minutes from Exit 326 of the PA Turnpike, the Valley Forge Convention Center, Valley Forge National Park and Valley Forge Military Academy. The Crowne Plaza Valley Forge boasts 23,000 sq. ft. of function space including two elegant ballrooms and a total of 18 meeting rooms, highlighted by the International Association of Conference Center approved Liberty Conference Center featuring a 132-seat amphitheater, in-house audio/visual expertise and ample breakout rooms. A friendly, attentive and reliable service staff looks forward to your arrival! ... more   less 

Additional Information about Crowne Plaza Hotel Philadelphia - King of Prussia

Address: 260 Mall Blvd, King of Prussia, PA 19406
Region: United States > Pennsylvania > King of Prussia
Price Range: $143 - $275 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Philadelphia - King of Prussia 3.5*
Number of rooms: 225
Reservation Options:
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Also Known As:
Crowne Plaza Valley Forge
Valley Forge Crowne Plaza
Hotel Style:
#5 Green Hotel in King of Prussia
#6 Family Hotel in King of Prussia
#7 Business Hotel in King of Prussia
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Philadelphia - King of Prussia staff and other travellers.
4 questions
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Philadelphia, Pennsylvania
over a year ago
St Benedict, PA
1 month ago
Rhinelander, Wisconsin
over a year ago

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Questions? Get answers from Crowne Plaza Hotel Philadelphia - King of Prussia staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Interior rooms would be best for quiet”
jamessW1255CT, 9 Dec 2016 | Read review
“In this case try to book an other property, not here”
PaoloEgomet, 30 Nov 2016 | Read review
“If you are a priority club member and seeking quiet - the Quiet Zone delivers!”
eas1404, 16 Oct 2016 | Read review
“Don't get a room across from the ice machine!”
kjthurston, 24 Aug 2016 | Read review
“4th & 5th floors are "quiet" zones - we did not experience ANY hallway noise.”
JoanieB53, 18 Jul 2016 | Read review
5 of 5