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Crowne Plaza Hotel Philadelphia - King of Prussia

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352 Reviews from our TripAdvisor Community

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Showing 343: English reviews
Hagerstown, Maryland
Reviewed 5 days ago NEW

My husband and I travel to KOP several times a year for conventions. We book on Priceline, so we have stayed at many properties over the years, therefore we have stayed at numerous properties in the area, and none compares to Crowne Plaza . We were so shocked at the professional staff, clean room, and comfortable, relaxing bed. The bar...

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Helpful?
Thank hamburgk2016
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for your feedback. We really appreciate your 5-Star review and all of your kind remarks. Thanks especially for recognizing our professional staff, the clean and comfortable room and the relaxing bed! We are grateful to you for taking the time to write and to share your experience here. We look forward to serving you again next...

-
Reviewed 1 week ago

Very close to the King of Prussia mall and it's clean but the positive points end here. Walls are not properly noise proof and it can get too noisy in the room. Bathroom quite old style and getting hot water in the shower takes a few minutes Not enough space in cabinet for shirts, trousers and so on... so I...

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Helpful?
Thank PaoloEgomet
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for your review. I appreciate your feedback very much but am disappointed that you did not enjoy your stay as most guests do. I will attempt to reach you personally to gain more insight into the issues you have described. We would love to have you stay with us again and want to be sure to...

Southampton Parish, Bermuda
Reviewed 3 weeks ago

The answer is quite simple - Stay at the Crowne Plaza Hotel Philadelphia - King of Prussia. Over the years I have stayed at this amazing hotel with friends and family during my jaunts to KOP for the shopping experience above all shopping experiences. Let's just say that I have a mild infatuation bordering on a 12 step-worthy addiction to...

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Helpful?
Thank Allison38
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Allison, Thank you for your 5-Star review! We appreciate all of your kind remarks and are very happy to know how much you enjoyed your stay! I must say, I think this is my favorite review of all time. You truly touched on every aspect of our business that we work hard to provide. We're so happy our efforts...

Massachusetts
Reviewed 4 weeks ago via mobile

I stayed at this hotel for 3 nights in November 2016. I stayed on the club level which is located on the 5th floor and requires a room key to access the floor by elevator. The club floor has a club room offering complimentary continental breakfast at 6:30am and complimentary beer, wine, and appetizers from 5pm - 7pm. The room...

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Helpful?
Thank wawazatt
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for your feedback. We appreciate all of your kind remarks. Thanks, as well, for sharing your experience here! It is great that you highlighted so much of what makes the Crowne Plaza unique in this area. We really do enjoy the best location to the King of Prussia Mall and all that the mall offers in...

Cork, Ireland
Reviewed 4 weeks ago via mobile

Excellent hotel ideal for business travel or dedicated shopper who wants to avail of the nearby mall. The rooms are spacious and clean, excellent breakfast and bar area.Ample parking spaces and welcoming staff will assure you have a pleasant day

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Thank conor h
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thanks for writing about your excellent stay. We appreciate that you would share your experience here. Thanks, too, for acknowledging our welcoming staff, spacious and clean accommodations, excellent breakfast and convenient location to the King of Prussia Mall. We are very happy to know that you enjoyed your stay a great deal. My entire team looks forward to...

Punta Cana
Reviewed 4 weeks ago

Erica Goddard~Breslin from The Crowne Plaza in King of Prussia is the Fairy Godmother of Wedding Planners. A+++, Perfection, amazing! MAGICAL, is about the only word we can truly use to describe our wedding experience at The Crowne Plaza King of Prussia. When Ray and I started looking for an all-in-one wedding venue for the ceremony, reception, after party and...

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Helpful?
Thank 512valerieh
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you so much for taking the time to write such a glowing review of your experience at the Crowne Plaza - King of Prussia. We really appreciate all of your kind words. I could not agree with you more about Erica. She truly is one of those special people that commits to working on her clients' behalf...

Reviewed 4 weeks ago via mobile

I booked this hotel to relax after a medical procedure. Unfortunately I was apparently in the "party " wing because there was a bunch of teenagers being extremely loud & slamming doors until after midnight, and started again before 6am. Then went for the breakfast buffet and the male "hostess" was very rude and seemed like he was very annoyed....

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Thank Tammy5165
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for your feedback. Please accept my apologies for the trouble you endured. We are very disappointed to know that you did not enjoy your stay as most guests do. We are sorry about that for sure. We will try to contact you directly to better learn of the difficulties you encountered. Thanks again for bringing them...

Reviewed 17 October 2016 via mobile

We stayed for 3 nights. The room, breakfast buffet with omelet station are excellent. It is located across the street from King of Prussia Mall and we walked there daily. We also had dinner in the bar area which was very good.

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Thank John M
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for your review. We appreciate all of your kind remarks and we are grateful to you for sharing your experience here. We are very happy to know that you found your accommodations and our breakfast buffet & omelet station excellent. Thanks too for recognizing the hotel's convenient location to the King of Prussia Mall. We are...

Pittsburgh, Pennsylvania
Reviewed 17 October 2016

I have stayed at this Crowne Plaza at least five years ago with a stay that was average at best - and I don't know what they did but everything was perfect from start to finish. As a Priority Club member I requested a room in the "Quiet Zone" and knowing most hotel I thought to myself 'how quiet can...

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Helpful?
Thank eas1404
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for your 5-Star review! We really appreciate your kind words. It is nice of you to share your experience here. We are especially grateful to you for recognizing our hotel for being very quiet, clean and nicely decorated. We are very pleased to know how much you enjoyed your stay. We look forward to the opportunity...

Reviewed 11 October 2016

Our room was very clean and the breakfast buffet was amazing. I stayed in the hotel with my mother but the bathroom door couldn't shut all the way down. It was awkward to stay in that room with my mother. Thanks to the front desk agent elbatina. He took his time and found us a room where the bathroom shuts...

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Helpful?
Thank mohamad a
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for your excellent review! We really appreciate your kind words. It is nice of you to share your experience here. We are especially grateful to you for recognizing our hotel for being very clean and that our breakfast buffet was amazing! Most of all, we are very happy that Elbatina took care of the issue with...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Crowne Plaza Hotel Philadelphia - King of Prussia is the premier hotel in the King of Prussia area. Just 18 miles west of Philadelphia our hotel offers beautifully appointed guest rooms featuring the Crowne Plaza Sleep Advantage and free wired and wireless high-speed Internet access. Located directly across from the King of Prussia Mall which offers 3 million sq. ft. of retail space including Neiman Marcus, Nordstrom, Bloomingdale's and over 400 exclusive shops and restaurants. The hotel is just minutes from Exit 326 of the PA Turnpike, the Valley Forge Convention Center, Valley Forge National Park and Valley Forge Military Academy. . All guests receive free access to Bally Total Fitness, a 40,000 sq. ft., full service health club with complete strength training facilities; large indoor lap pool and Jacuzzi and a full complement of aerobic machines and conditioning classes - located just a short walk across the parking lot. The Crowne Plaza Valley Forge boasts 23,000 sq. ft. of function space including two elegant ballrooms and a total of 18 meeting rooms, highlighted by the International Association of Conference Center approved Liberty Conference Center featuring a 132-seat amphitheater, in-house audio/visual expertise and ample breakout rooms. A friendly, attentive and reliable service staff looks forward to your arrival! ... more   less 

Additional Information about Crowne Plaza Hotel Philadelphia - King of Prussia

Address: 260 Mall Blvd, King of Prussia, PA 19406
Region: United States > Pennsylvania > King of Prussia
Price Range: $129 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Philadelphia - King of Prussia 3.5*
Number of rooms: 225
Reservation Options:
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Also Known As:
Crowne Plaza Valley Forge
Valley Forge Crowne Plaza
Hotel Style:
#4 Green Hotel in King of Prussia
#6 Family Hotel in King of Prussia
#7 Business Hotel in King of Prussia
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Philadelphia - King of Prussia staff and other travellers.
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Philadelphia, Pennsylvania
8 months ago
Rhinelander, Wisconsin
over a year ago

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Questions? Get answers from Crowne Plaza Hotel Philadelphia - King of Prussia staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“In this case try to book an other property, not here”
 of 5 bubbles PaoloEgomet, 30 Nov 2016 | Read review
“If you are a priority club member and seeking quiet - the Quiet Zone delivers!”
 of 5 bubbles eas1404, 16 Oct 2016 | Read review
“Don't get a room across from the ice machine!”
 of 5 bubbles kjthurston, 24 Aug 2016 | Read review
“4th & 5th floors are "quiet" zones - we did not experience ANY hallway noise.”
 of 5 bubbles JoanieB53, 18 Jul 2016 | Read review
“Do not get a room near the elevator if you want to rest and relax.”
 of 5 bubbles ingridfisher, 11 Jul 2016 | Read review
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