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Crowne Plaza Hotel Philadelphia - King of Prussia

Booking.comUSD 136*
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GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 260*
USD 136*
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USD 139*
USD 139*
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Crowne Plaza Hotel Philadelphia - King of Prussia
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370 Reviews from our TripAdvisor Community

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Showing 361: English reviews
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Paris
Reviewed 4 days ago NEW

KOP is not a holiday destination, this hotel is fine for a short business stay, but nothing more. A few yards away from the KOP mall, the hotel has a big parking area. My room was of adequate size ; accommodation is not the most recent but nothing wrong with it. Bed was fine. Bathroom also fine (no bath tub),...

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Helpful?
Thank flyingFrenchman29
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thanks very much for your feedback. I am sorry you were not more pleased with your stay. I do appreciate all of your comments which are positive, just not as positive as we would have liked. We promise to continue to work on all of those areas so that your next visit leaves you feeling much more satisfied!...

Lehigh Valley, PA
HOTEL’S FAVOURITE REVIEW
Reviewed 3 January 2017

My first stay at the Crowne Plaza/King of Prussia was for a large corporate meeting, and that meeting has now been there annually for 10 years. Over ten years we've experienced various staff, hit a bump or two, but it's been a great experience. The FEW snags - like a mix-up in reservations- were always handled quickly, efficiently, and to...

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Helpful?
2Thank MamaRea
About Hotel's Favourite Review
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thanks for your review. We appreciate the high praise and are very happy to know how much you have enjoyed staying with us over the years! Thanks for recognizing the quality of our food and beverage operations as well as our outstanding location to all that the King of Prussia area offers! We are looking forward to your...

Europe
Reviewed 1 week ago

This is a typical business hotel located amongst a number of other chains on the same road. The hotel is ok... nothing wrong with it but it does look a bit dated and tired. Rooms are adequate and the food is to a good standard. It is great for the King of Prussia mall (the largest mall in the US)...

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Helpful?
Thank gymjam
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thanks very much for your feedback. I appreciate your comments and am happy to know that you enjoyed our food, rooms and especially our location to the King of Prussia Mall. We are disappointed that you were not 100% pleased with your stay and that we did not garner a better rating. Unfortunately, we could not do anything...

Bloomsburg, Pennsylvania
Reviewed 1 week ago

My wife and I stayed here several times and always had a good experience. I'm not sure what happened in the past couple of years but the standards have dropped for those hotel. The rooms were OK but cleanliness is an issue with the balance of the hotel. A lot of the staff seemed indifferent and almost rude at times....

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Helpful?
Thank Calvin Y
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thanks very much for your feedback. I really appreciate your taking the time to write and to let us know about your stay. I do want to apologize on behalf of my team for not meeting your expectations. I am especially disturbed that you found some of our staff to be indifferent or worse yet, rude. That is...

Reviewed 2 weeks ago via mobile

We spent the day here for a dance competition. The rooms were clean, spacious, and comfortably furnished. The facilities were well maintained even with the large crowds. And the function rooms were perfect

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Helpful?
Thank William O
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you so much for your 5-Star review! We are grateful to you for sharing your experience here. We hope we will have the opportunity of serving you again sometime soon or for the next competition next year. Thanks again! Sincerely, Bob McGowan General Manager

Nuremberg, Germany
Reviewed 2 weeks ago via mobile

I stayed in the Crowne Plaza for four days. Everything was ok, there is nothing to complain about maybe except from the harsh tone of some people at the reception desk. However- this is definitely not a hotel you will remember for a long time. I'll come back if I don't find another one close by offering a more reasonable...

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Helpful?
Thank Oliver H
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for your review. We appreciate your feedback although we are disappointed that you did not enjoy yourself as much as most of our guests do. I hope to connect with you personally to gain a little more insight into your comment about our reception staff. That is not something I hear even rarely and so I...

Reviewed 5 weeks ago

I am quite surprised at all of the positive reviews online about this Hotel. The room is very musty and has a bad odor. It smells funky like it has not been cleaned in ages. The Carpet feels wet. My skin literally feels like its crawling while laying on the bed. If I hadn't travelled so far I would have...

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Helpful?
Thank Gwendolyn R
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Ms. Randall, Thank you for your feedback. We appreciate it a great deal. I want to thank you for your understanding and for bringing your concerns to my attention. I am happy I was able to address your comments via my recent email to you and I look forward to your return some time soon. Again, thank you for...

Ohio
Reviewed 5 weeks ago

Stayed here for 4 nights. Right across the street, you have the Simon mall. Nice hotel, lots of parking space, comfortable bed, decent complimentary breakfast. Was very surprised they don't have a microwave in the room. Other lower priced hotels have this. Overall nice experience.

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Helpful?
Thank haridas88
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thanks very much for your review and positive comments. We are grateful to you for sharing your experience here and are very happy to know that you enjoyed your stay. While true at the moment we do not have microwaves in every room, we do have them available upon request. We will be putting them in all guest...

Reviewed 21 April 2017

I traveled to King of Prussia on business in December. Not a good time to try and find a hotel room in the place that is known for it's large mall - needless to say there weren't a lot of options. I ended up at the Crown Plaza. It has a nice lobby and and an okay lounge. However the...

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Helpful?
Thank James D
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you very much for your review. We appreciate your feedback a great deal but are disappointed that you did not enjoy your stay as most of our guests do. We are grateful to you for acknowledging the efforts of our service staff. I know they will be pleased in that regard. It has been some time since...

Upper Saint Clair, Pennsylvania
Reviewed 17 April 2017 via mobile

Hotel is convenient to the mall and surrounding restaurants. The hotel decor could use refresher. Room is fine, but also needs some updating. Bathroom is large, and actually has been remodeled. One thing my room was lacking was enough outlets. Work out room had plenty of treadmills, nice equipment. Dinner and breakfast were blah! But, plenty of other choices in...

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Helpful?
Thank MyAkitaBear
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thanks very much for your review. We appreciate your making time to write and we are grateful to you for all of your feedback, both positive and critical. We are happy that you found our location convenient to the King of Prussia Mall and all of the many restaurants and activities surrounding us. It is also rewarding to...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Crowne Plaza Hotel Philadelphia - King of Prussia is the premier hotel in the King of Prussia area. Just 18 miles west of Philadelphia our hotel offers beautifully appointed guest rooms featuring the Crowne Plaza Sleep Advantage and free wired and wireless high-speed Internet access. Located directly across from the King of Prussia Mall which offers 3 million sq. ft. of retail space including Neiman Marcus, Nordstrom, Bloomingdale's and over 400 exclusive shops and restaurants. The hotel is just minutes from Exit 326 of the PA Turnpike, the Valley Forge Convention Center, Valley Forge National Park and Valley Forge Military Academy. The Crowne Plaza Valley Forge boasts 23,000 sq. ft. of function space including two elegant ballrooms and a total of 18 meeting rooms, highlighted by the International Association of Conference Center approved Liberty Conference Center featuring a 132-seat amphitheater, in-house audio/visual expertise and ample breakout rooms. A friendly, attentive and reliable service staff looks forward to your arrival! ... more   less 

Additional Information about Crowne Plaza Hotel Philadelphia - King of Prussia

Address: 260 Mall Blvd, King of Prussia, PA 19406-2902
Region: United States > Pennsylvania > King of Prussia
Price Range: $170 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Philadelphia - King of Prussia 3.5*
Number of rooms: 225
Reservation Options:
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Also Known As:
Crowne Plaza Valley Forge
Valley Forge Crowne Plaza
Hotel Style:
#5 Green Hotel in King of Prussia
#6 Family Hotel in King of Prussia
#7 Business Hotel in King of Prussia
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Philadelphia - King of Prussia staff and other travellers.
4 questions
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Philadelphia, Pennsylvania
over a year ago
St Benedict, PA
2 months ago
Rhinelander, Wisconsin
over a year ago

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Questions? Get answers from Crowne Plaza Hotel Philadelphia - King of Prussia staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Interior rooms would be best for quiet”
jamessW1255CT, 9 Dec 2016 | Read review
“In this case try to book an other property, not here”
PaoloEgomet, 30 Nov 2016 | Read review
“If you are a priority club member and seeking quiet - the Quiet Zone delivers!”
eas1404, 16 Oct 2016 | Read review
“Don't get a room across from the ice machine!”
kjthurston, 24 Aug 2016 | Read review
“4th & 5th floors are "quiet" zones - we did not experience ANY hallway noise.”
JoanieB53, 18 Jul 2016 | Read review
5 of 5
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USD 136* /night
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Prices are for 1 room, 2 adults
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