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As advertised: "staff are friendly, professional, dedicated...
Parfaite at the restaurant goes out of her way to make you feel at home - is warm, engaging +respectful. Eduardo is very obliging and attentive. Abdool is honest, respectful +committed.
100% to the h/keeping staff, esp Celestine,...More
We stayed at this hotel for a hockey tournament. Very nice hotel but the staff was better. Erica (I'm pretty sure that's right) at the front desk greeted me by name every time I came by. Emile the bartender was amazing. The restaurant/bar was packed...More
2 Thank Josh L
Response from Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of PrussiaResponded 28 February 2017
Thank you very much for your 5-Star review. We really appreciate all of your positive comments, especially about those members of my team that stood out in their efforts. I will be sure to publicly recognize both Erica and Emil for their work....More
I stay at this hotel a few times a year as we like to go shopping at the mall. It is the best location for the mall and has some positives, but on this last visit, there were more negatives. The bathrooms are great, i...More
Response from Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of PrussiaResponded 7 July 2017
Thanks very much for your feedback and for continuing to stay with us over the years. I am sorry you did not enjoy this last visit as much as you normally do. I apologize for the trouble you endured. I will address your...More
Stayed three nights in late June. It had been several years since I stayed here but everything was the way I remembered it. Staff is courteous, breakfast buffet is well stocked. As noted in other reviews, could use a general freshening up but is still...More
Response from Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of PrussiaResponded 5 July 2017
Thanks for all of your positive feedback. We appreciate your recognizing the hotel's great location to the mall and the kudos for our breakfast and staff services.
We hope to have the opportunity of serving you again sometime soon.
The Crowne Plaza ia certainly an acceptable place to stay. Our room was neat and clean. The bed was very comfortable. Bed and bath linens, while not luxurious, were also not the scratchy, paper thin linens you find in some hotels. It's in a convenient...More
Response from Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of PrussiaResponded 27 June 2017
Thanks very much for your feedback. We appreciate all of your comments both positive and critical. We most definitely will review your thoughts with our operations managers so that they know how we are being judged and then can ensure that we are...More
USD 117 - USD 208 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#5 Green Hotel in King of Prussia
#6 Family Hotel in King of Prussia
#7 Business Hotel in King of Prussia
Non-Smoking Rooms ,
Number of rooms
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