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Hyatt House Philadelphia/King of Prussia

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Hyatt House Philadelphia\/King of Prussia
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660 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt House Philadelphia/King of Prussia
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Showing 643: English reviews
San Marino, California
Level Contributor
68 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 15 July 2016 via mobile

The first time I stayed here I gave a 4 stars and only find small things that can be improved. This 2nd stayed , I thought it would be perfect 5 star but not. Here is why. Most of the Hyatt house I have stayed around the country are all suites or studio which means small kitchen and living room... More 

Helpful?
Thank jt93664
HhKingofPrussiaGenMg, General Manager at Hyatt House Philadelphia/King of Prussia, responded to this review

Thank you for taking the time to submit this survey, we value your feedback and I am deeply concerned to hear of your experience. Here at the HYATT house we offer many different room types. I sincerely apologize that we were unable to switch your room type to make you more comfortable, I will certainly address these issues with the... More 

Dayton, Ohio
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 July 2016 via mobile

The hotel was great. Great location. Breakfast was standard and it had an omelette station which was pretty nice. My only gripe is the ice machines were only on floors 2 and 4. When I arrived the 2nd floor machine was not working. By Saturday the 4th floor machine was not working. Considering out entire team (along with other teams)... More 

Helpful?
Thank bigbabyrose3
HhKingofPrussiaGenMg, General Manager at Hyatt House Philadelphia/King of Prussia, responded to this review

Thank you for taking the time to submit this survey, we certainly value your feedback. I sincerely apologize for the maintenance that was being done on the ice makers during the time of your stay, we know how inconvenient this can be. I will be sure to share your comments and concerns with the appropriate departments. We hope we have... More 

Darien, Connecticut
1 review
Reviewed 9 July 2016 via mobile

I stayed here in the past and it was a good experience, but lately the services, staff, and accommodations were much worse. The services: During our period of visit the hotel lobby was out. It was quite an inconvenience that there was no "mini mart" in the lobby, and also that there was no real entrance going into the hotel.... More 

Helpful?
Thank tanksini99
HhKingofPrussiaGenMg, General Manager at Hyatt House Philadelphia/King of Prussia, responded to this review

Dear tanksini99, Thank you very much for taking the time to submit this review. We would like to speak with you directly about your experience listed here as we are currently not under renovation. Would you please email me at natalie.mccrea@hyatt.com. I look forward to learning more. Talk soon, General Manager More 

Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 June 2016 via mobile

Front desk was helpful and nice, the room was decent and there is a Joe's Crab Shack open until 1:00am if you are craving for seafood at midnight... My only comment is that the housekeeping could have done a better job. They did not clean the trash or replace used glasses. I'm not sure if they just forgot...I hope so.

Helpful?
Thank Brooklyn0615
HhKingofPrussiaGenMg, General Manager at Hyatt House Philadelphia/King of Prussia, responded to this review

Thank you for the feedback, we are certainly happy to hear you enjoyed your stay. I will pass on your comments regarding the trash and drinking glasses to our Executive Housekeeper as well. We hope you return again soon! Safe Travels! Sincerely, General Manager HYATT house King of Prussia More 

Greensboro, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 June 2016

I'm a loyal Hyatt customer who has been staying at Hyatts for years all over the US for my work travels. I am a current Diamond Member and for the first time during my stay in Hyatt House KOP on 6/14 my ipad was STOLEN from my room. I have been leaving valuables in my rooms for years and I... More 

Helpful?
1 Thank josefgecijo
HhKingofPrussiaGenMg, General Manager at Hyatt House Philadelphia/King of Prussia, responded to this review

Thank you, josefgecijo. We appreciate your feedback and we are very sorry to hear that the iPad is still missing. I can assure you our team here has searched in every possible place within the hotel, and has done everything in our power to recover your missing item. Our suggestion to file a police report is part of the protocol... More 

The Villages, Florida
Level Contributor
37 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 16 June 2016

Using a very good routing app on the smart phone "WAZE" travel time was never more that 20 minuets .It was close to a very major mall so shopping and eating was never a problem. The check in desk staff (D.D.) was most helpful and pleasant. She provided a proper explanation regarding parking, hotel services and the free breakfast. As... More 

Helpful?
Thank JoePollard3
HhKingofPrussiaGenMg, General Manager at Hyatt House Philadelphia/King of Prussia, responded to this review

Hello JoePollard3, Thank you for the wonderful feedback and taking the time to share your experience with us. Additionally, I am pleased to hear that you were able to enjoy the many amenities Hyatt House, King of Prussia has to offer, as well as our unique location in bustling King of Prussia. I will certainly share your sentiments with D.D.... More 

Eugene, Oregon
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 June 2016 via mobile

Very clean and good location. I had a freeway room and could not hear ANY noise at all. Great breakfast buffet. Best free breakfast I have had. I would recommend it for business travel. Hyatt runs a very smooth operation. I stay at more in the future.

Helpful?
Thank asuduck
HhKingofPrussiaGenMg, General Manager at Hyatt House Philadelphia/King of Prussia, responded to this review

Hello asuduck, Thank you for your excellent feedback and taking the time to submit this survey! We are so pleased to hear your experience exceeded your expectations and that you were able to enjoy our any amenities and food offerings as well! We certainly hope you choose to be our guest again in the near future! Safe Travels Sincerely, General... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
  • Restaurant
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
At HYATT house(R) Philadelphia/King of Prussia we want you to feel right at home. We welcome you to our residential-inspired designed suites and keep your everyday routines flowing. You will enjoy thoughtful travel amenities like laundry and grocery service, free Wi-Fi, free Morning Spread With Omelet Bar, and a Workout Room open 24 hours. When you're going to be with us for awhile, we want you to feel like you never left home. We invite you to spread out in our suites with full kitchens and living areas. Mingle with friends or colleagues in The Commons area, take a dip in the indoor pool with whirlpool, or unwind in our beautiful courtyard with patio and firepit. If you want to sample some area activities, our House Host will familiarize you with the neighborhood. Plus, our free shuttle service will take you anywhere within a 5 mile radius. When staying with us long term, you will enjoy the convenience of our 24/7 business center with computer workstations, USB ports, Wi-Fi access, charging station and printers. Our meeting and training facilities include 3,000 square feet of versatile Gathering Rooms with state-of-the-art technology and audiovisual equipment, and four unique breakout rooms for executive training classes, lectures and seminars. ... more   less 

Additional Information about Hyatt House Philadelphia/King of Prussia

Address: 240 Mall Blvd, King of Prussia, PA 19406-2902
Region: United States > Pennsylvania > King of Prussia
Price Range: $172 - $330 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hyatt House Philadelphia/King of Prussia 3.5*
Number of rooms: 147
Reservation Options:
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Hotel Style:
#1 Family Hotel in King of Prussia
#1 Romantic Hotel in King of Prussia
#2 Green Hotel in King of Prussia
#4 Business Hotel in King of Prussia
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt House Philadelphia/King of Prussia staff and other travellers.
7 questions
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York Haven, Pennsylvania
8 months ago
Brooklyn, New York
over a year ago

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Questions? Get answers from Hyatt House Philadelphia/King of Prussia staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It's close to an exceptional Mall and all sorts of dining experiences”
 of 5 bubbles MissNitas, 31 Oct 2016 | Read review
“Facing the lot is better for avoiding PA Turnpike traffic noise but be aware that refuse pickup occurred early.”
 of 5 bubbles momeees, 25 Sep 2016 | Read review
“Ask for 4th floor away from elevator”
 of 5 bubbles ScottieLover66, 26 Aug 2016 | Read review
“Studio suits are real nice”
 of 5 bubbles Pudd22718, 24 Aug 2016 | Read review
“The king size rooms are bigger and has a kitchenette a full size fridge”
 of 5 bubbles Jorginho33, 18 Aug 2016 | Read review
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