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White Cliffs Underground Motel

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129 Smiths Hill Rd, White Cliffs, New South Wales 2836 Australia
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About

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Everyone needs a place to lay their weary head. For travelers visiting White Cliffs, White Cliffs Underground Motel is an excellent choice for rest and rejuvenation. Well-known for its quirky environment and proximity to great restaurants and attractions, White Cliffs Underground Motel makes it easy to enjoy the best of White Cliffs. You can take advantage of some of the amenities offered by the Underground Motel, including an onsite restaurant serving up delicious meals for lunch and dinner 7 days a week. Also a gift shop and a coffee shop available for those dropping by to say hi. In addition, guests can enjoy a continental breakfast during their visit. As an added convenience, there is free parking available to guests. While in White Cliffs be sure to experience nearby cafes such as Red Earth Opal Cafe. During your visit, be sure to check out Paroo-Darling National Park (0.8 mi), which is a popular attraction within walking distance of the motel. The Underground Motel is sure to make your visit to White Cliffs one worth remembering.
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Property amenities
Free parking
Free breakfast
Game room
Table tennis
Conference facilities
Meeting rooms
Gift shop
Non-smoking hotel
Parking
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Complimentary Instant Coffee
Happy hour
Kids' meals
Outdoor dining area
Outdoor furniture
Shared bathroom
Shared lounge / TV area
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL STYLE
Quiet
Languages Spoken
English
355Reviews2Q+A90Room tips
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Kaddie2014 wrote a review 17 May
Glen Innes, Australia2 contributions
A totally different concept of living. We all really enjoyed the experience of staying in a dug out. As is with the nature of all dug out living the bathrooms are in a separate wing of the motel and were all very clean and updated. The on site restaurant served very generous meals and the staff were most helpful.
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Date of stay: May 2022Trip type: Travelled
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Alijaye21 wrote a review Apr 2022
Sydney, Australia3 contributions1 helpful vote
I stayed in this hotel 2 nights with friends and family, 7 people. It was a fantastic experience, such a unique hotel. Eddy was fantastic making us feel welcomed and sharing lots of local knowledge. We had a look around, decor a bit dated but nice and clean. We had dinner in the restaurant both nights and all our meals were fantastic, very fresh ingredients for such a remote location. We have to thank Bavo for our meals such a great chef a complete asset for this hotel.
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Date of stay: April 2022Trip type: Travelled
Room Tip: Eat in the restaurant. Get up early for sunrise. Get Eddy to make your morning coffee.
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Diane M wrote a review Apr 2022
8 contributions1 helpful vote
From the minute you walk into this Motel, it has the wow factor. Absolutely amazing place. The lady when we arrived had only been there for 2 days. She was so lovely and helpful. The rooms are unbelievable. We only stayed 1 night. The amenities were so clean. We watched the sunset and sunrise from the rooftop. The restaurant offered a great selection and the continental breakfast was fantastic. Thanks Pablo. :). Thank you Eddy for making our stay amazing. We highly recommend the White Cliffs underground motel.
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Date of stay: April 2022
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Room Tip: The Sunset and Sunrise was amazing.
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Firstfleet wrote a review Apr 2022
Brisbane75 contributions31 helpful votes
On a light aircraft trip from the Flinders Ranges to Brisbane we dropped into White Cliffs for one night especially to stay at the underground motel. Ardie picked us up from the airport and drove us to the motel, recommending the pub for lunch and a couple of tours as he did. After dropping our bags off he took us back to the pub where we had a steak sandwich/hamburger then walked to the "dugout tour" with Lindsay that was amazing, followed by the "opal mine tour" with Graham that was equally amazing. Back at the motel we were in time to climb the motel's "stairway to heaven" to view the sunset from the top of Smith's Hill while enjoying a beer. Dinner was a bit of a mix up with the cook's nephew on waiter duty but the food was still fine and it was all a bit of fun. There's an outdoor area where we sat for dinner. The swimming pool was empty and appeared to be under repair so hopefully it's fixed by next summer. The temperatures were in the high 20s for us so we didn't need a swim but I imagine in summer you would. The underground bedroom and bed were great even though there were no ensuites and the furniture was a bit dated. We had to walk a few metres down the corridor to the individual shower/toilet cubicles which was fine. The included breakfast was basic cereals/toast/tea/coffee which is all we wanted. Very friendly and helpful staff. We'd stay there again.
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Date of stay: April 2022
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Robert R wrote a review Apr 2022
4 contributions
This was an interesting, unusual place to stay. You don’t feel like you’re underground. The rooms are ‘cave’ like with constant, comfortable temperature, no air con (needed). Locks need to be jiggled, a lot, to get them to lock/unlock. Shared amenities were basic, some light bulbs were missing making those cubicles too dark to use. Only two staff on duty, reception and cook. The young man on reception was very nice and helpful but didn’t know about the Dine and Discover vouchers, only to discover the owner had not ‘registered’ for them so we could not use them there. Continental breakfast was very basic. The breakfast area was not serviced, so was littered with wrappers from cereal etc, not enough crockery and what was there was unwashed. Sadly, the pool was empty and partly filled with red dirt. It was clear it had been in this state of disrepair for some time. The surrounding ‘alfresco/beer garden’ was untidy, partly overgrown and not inviting. We understand that White Cliffs is hot, dry and dusty but don’t have a pool if you are not going to maintain it and offer for use.
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Date of stay: March 2022
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Room Tip: Take a torch and wet wipes. Don't expect to swim.
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Response from Janine G, Marketing at White Cliffs Underground Motel
Responded 3 Apr 2022
Thank you P7681ZArobertr for your review and visiting us. We work hard to ensure all our guests have an enjoyable unique experience for our guests. We enjoyed having you stay at The Underground Motel White Cliffs.
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Jerry C wrote a review Apr 2022
Adelaide, Australia115 contributions58 helpful votes
This is an amazing hotel, well appointed and well equipped. May not be for the claustrophobic. Charming, clean and a good menu. Great chef and generous continental breakfast. There is a private dining room for groups. Shared bathrooms and toilet all clean and well supplied. Staff were very helpful.
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Date of stay: March 2022
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Trip type: Travelled
Room Tip: As a dugout, there are no outside views so the rooms are the same.
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Response from Janine G, Marketing at White Cliffs Underground Motel
Responded 3 Apr 2022
Thank you Jerry C for your review and AMAZING SUPPORT. We work hard to ensure all our guests have an enjoyable unique experience for our guests. We enjoyed having you stay at The Underground Motel White Cliffs.
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AllieSydney wrote a review Apr 2022
Sydney, Australia58 contributions27 helpful votes
We stayed for one night at White Cliffs Underground Motel. The hotel was easy to find with sign posts on Smiths Hill Rd. It is a fascinating area and the hotel being underground is a unique experience. Staff were friendly and helpful. Our room was clean and comfortable, dinner was good and reasonably priced, breakfast included in the price was simple but adequate (unlimited self serve toast ,cereal, yoghurt, fruit, tea). There is a small museum in the hotel which gives you some great background to the town and an outdoor seating area with views over the desert. And the night stars were amazing. As there weren't a lot of guests when we stayed, we had the opportunity to explore the tunnels and other rooms and all looked clean and interesting as they were styled to fit into the shape of the tunnels. Reading some other reviews, its true that some areas of the hotel could be spruced up (shared bathrooms) and the pool is not working. And there is some red dust on the walls - I saw this in the corridors none in our room - but for me this added to the experience to remind you where you were - it would be a never ending job and I think unrealistic expectation given the environment to try to keep the red dust under control here. The rating I've given takes into account the overall experience and location - it isn't based on 4 star luxury. I would definitely stay here again - comfortable, interesting, unique.
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Date of stay: March 2022
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Response from Janine G, Marketing at White Cliffs Underground Motel
Responded 3 Apr 2022
Hi AllieSydney Thank you for your kind feedback, we aim to assist all travellers and ensure they have a pleasant experience. We have a new management team start with us, and we are working really hard to keep our positive reputation despite the pandemic and the struggles Outback tourism operators have recently experienced. Safe travels and hopefully we will see you back again one day.
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carolYura wrote a review Mar 2022
Greater London, United Kingdom67 contributions5 helpful votes
+1
Eddie made us feel very welcome. He addressed our enquires and was always smiling which is a plus. The chef was amazing. Can’t believe the quality of food. Amazing. The sundown was superb can’t believe what a wonderful view we had. To sum it up. Having travelled widely through out the world. This is a place to come to. Enjoy.
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Date of stay: March 2022Trip type: Travelled
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Response from Janine G, Marketing at White Cliffs Underground Motel
Responded 3 Apr 2022
Hi carolYura Thank you for your kind feedback, we aim to assist all travellers and ensure they have a pleasant experience. Safe travels and hopefully we will see you back again one day.
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DougoOz wrote a review Mar 2022
Sydney, Australia12692 contributions230 helpful votes
+1
In a nutshell .. don’t waste your money. Apparently new managers have very recently taken over the motel and opened again “fully renovated “ on 20th March. The exterior did not create a good impression… the pool was drained, broken and nothing like the crystal blue inviting waters in the advertising. Our group had been booked in for months. We were a mix of couples, singles sharing a twin room and single occupancy only.. the new managers thought it acceptable to put a bunch of keys out and each occupant grab a key ! Apparently no concern at all that a single occupant could end up with a Queen sized bed and one or two additional single beds ! Our room was in an area that could not be accessed internally from the main building. Access was via a dusty car park then up a sloping painted concrete floor with no railings to hang onto should you slip. The first thing I noticed was two lights were not working. The bedroom (room 43) had a double bed - very low to the floor (were the legs cut off?), a painted concrete floor. There was a rug near the base of the bed. Three small side tables and that was it. The shared bathroom was back down the sloping painted concrete dark hallway, then down another sloping corridor with painted concrete flooring and no hand rail. The bathroom looked like a handyman had built it - no tiling just painted concrete floor with another colour showing through. No soap dispenser or paper hand towels so nothing to wash / dry your hands after using the toilet. Goodness knows what was on the door handle .. hardly hygienic! This single handyman’s delight bathroom serviced 9 rooms. Out of that building and next to the car park, there were two “outdoor bathrooms” which looked like they were temporary however the dated decor suggested they weren’t. These bathrooms were possibly used by occupants in the closest rooms sited in the “main building”. However in order to be accessed, the door from the main building in that area could not be locked. The bedrooms that I saw in the main bedroom had a higher level of completion to them than they did in the room we were allocated. That is, some had a bed at a “proper height” / head board with plug outlets/ working lamps/ desk and chair/ wardrobe. Others had bedside lamps without globes ! The one block of bathrooms I saw in the main building, at first glance looked modern and clean however there were a couple of toilets where the seat was not secured or broken. One shower stall did not have a shower curtain. 1 toilet roll holder I saw was loose and falling down. A door had a hole in it .. no door stop to prevent it from opening onto a towel track, painting incomplete and again no soap dispenser or paper towels in any of the bathrooms / toilet cubicles. The vanity basin had a label “ sanitary bags” - the drawers were empty. No hair dryers either. Sharing a bathroom with people you don’t know does not equate to them having the same view of common courtesy such as flushing the toilet no matter what or placing used towels in the bin provided near the door to the shared space. Speaking of which, the entry door woke people up in nearby rooms as people going to the bathroom at all hours of the night would slam the door. Breakfast.. that’s a joke .. bread left in plastic bags thrown on the kitchenette, dirty cups/ plates not washed up. Milk in the fridge curdled when put into a cup of tea. Good luck if you find what you need such as spreads, utensils etc. I do not recall seeing signage in the kitchenette area about Covid safe practices. No water in the pottery water dispenser nor the boiler.. to fill the jug you had to fill it in the bathroom as there was not a manager in sight nor any kitchen staff at any time prior to us departing at 8am.. front door left open all night too .. I did not see any evacuation procedures in the motel nor did I see any motel employee who could direct guests where to go if they needed to evacuate the motel. All the white painted rock walls in the bedroom and hallways throughout the venue had fine dust - a great environment for an asthmatic. After seeing our allocated room and bathroom facilities, I saw one of our group walking to his room ..he described it as “primitive”. We needed a drink to aid recovery .. we made our way to the main building and asked if they made cocktails “ yes we do”. Could I have a Margarita please? “Sorry no”. “Can you make a Bacardi and Coke” .. yes .. which turned into a Bundy can. Apparently the Coober Pedy Underground motel is beautiful .. the White Cliffs Underground motel one is not good in any way. White Cliffs is definitely worth a visit but there are other places to stay which are no doubt well run, are value for money and comply with industry standards.
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Date of stay: March 2022Trip type: Travelled
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Wally N wrote a review Aug 2021
1 contribution
Great place to stay. Would come back over and over again. Friendly staff helped me out getting a flat tyre sorted out. Food was good as was the breakfast. Easy parking and a decent cup of coffee all day and night.
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Date of stay: August 2021Trip type: Travelled
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Response from Janine G, Marketing at White Cliffs Underground Motel
Responded 23 Mar 2022
Hi Wally, Thank you for your kind feedback, we aim to assist all travellers and ensure they have a pleasant experience. Safe travels and hopefully we will see you back again one day.
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PRICE RANGE
USD 131 - USD 135 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
underground hotel white cliffs
LOCATION
AustraliaNew South WalesWhite Cliffs
NUMBER OF ROOMS
40
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Frequently Asked Questions about White Cliffs Underground Motel
Which popular attractions are close to White Cliffs Underground Motel?
Nearby attractions include Fossickers Den (1.5 km), Paroo-Darling National Park (1.4 km), and Nigsbricabrac12 (1.4 km).
What are some of the property amenities at White Cliffs Underground Motel?
Some of the more popular amenities offered include free breakfast, an on-site restaurant, and a lounge.
What food & drink options are available at White Cliffs Underground Motel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at White Cliffs Underground Motel?
Yes, free parking is available to guests.
What are some restaurants close to White Cliffs Underground Motel?
Conveniently located restaurants include Red Earth Opal Cafe, White Cliffs Hotel, and White Cliffs Outback Store.
Does White Cliffs Underground Motel offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Is White Cliffs Underground Motel accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.