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Crowne Plaza Terrigal Pacific, an IHG Hotel

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Traveller (651)
Room & Suite (369)
Dining (83)

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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

#2 of 6 hotels in Terrigal
Location
Cleanliness
Service
Value
GreenLeaders Silver level
Crowne Plaza Terrigal Pacific offers ocean facing deluxe accommodation on the NSW Central Coast, just 90 minutes from Sydney. Featuring its own furnished balcony and either a deluxe king bed or two queen beds, each of the 199 generously sized and light filled guest rooms and suites will make you feel welcome from the moment you arrive. Terrigal is known for great restaurants, cafes and bars. You will have a host of options right on your doorstep when looking for somewhere to eat or drink, but you'll find it hard to go past the ocean views and fresh seasonal menus in the restaurants and bars at Crowne Plaza Terrigal Pacific. With a delicious seasonal menu, Seasalt Restaurant is most famous for the seafood platter whilst high tea, cocktails and snacks are what Lord Ashley Bar and Lounge are renowned for. If you're looking to dine beachside, Terrigal Beach House has live entertainment on weekends on the Beach Terrace overlooking Terrigal beach.
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Property amenities
Car park
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Poolside bar
Beach
Children Activities (Kid / Family Friendly)
Taxi service
Wifi
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Iron
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Ocean View
Languages Spoken
English
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards
1481Reviews12Q+A100Room tips

Reviews
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Traveller110011 wrote a review Feb 2024
Sydney, Australia80 contributions76 helpful votes
Stayed for 2 nights from 11/2/24 for my wife’s birthday. Upon our arrival we received a warm friendly greeting from Abigail. Check in process was very good & we received a nice room. Our original booking was for 1 night & when we decided to extend a further night she went out of her way to find us a good room for our entire stay. We were on the 3rd floor oceanview room with a balcony. Room has a good view, very clean & comfortable bed. Bathroom is spacious . Breakfast was also very nice and staff at restaurant were very friendly. Hotel is in a great location with many nearby restaurants. We stay at this hotel regularly as it is only 90 minutes from Sydney. Highly recommended. Only negative is the excessive parking fee which $32 per night. Thanks Abi for all your help and making our stay wonderful.
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Date of stay: February 2024
Value
Location
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Shazza561 wrote a review May 2023
Sydney, Australia3 contributions5 helpful votes
Hotel's Favourite
We stayed at the Crowne Plaza Saturday night for my husband birthday weekend. We met Ashley at reception who checked us in and made us feel incredibly welcome as we were new to IHG so I became a member. The service we received from this Ashleigh or “Ash” this employee was outstanding! She organised a birthday amenity and upgraded us to the eighth floor, which pool and head ocean views. It was an incredibly busy weekend for the hotel. she managed to organise everything for us including directions around Terrigal and restaurants, bars and things to do as the restaurant is completely booked out due to Mother’s Day. and everything that she recommended was fantastic. We absolutely loved the hotel and all because the training of the staff at IHG went above, and beyond, to make us feel incredibly special on this really important occasion. And even when we went through the foyer or walk past reception, arriving and leaving, she was always there with a smile, and a wave to make sure we knew if we needed something, she was the person always there to assist us! Ashleigh’s five star service. What is the difference between a good weekend and an amazing experience. Congratulations, Crowne Plaza, Terrigal, and Ashleigh your general manager will be proud of you! Well one! We will be back!
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Date of stay: May 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Wayne C wrote a review Dec 2023
Sydney, Australia5 contributions1 helpful vote
+1
Absolutely rubbish. From the moment we stepped into the reception. This hotel had the hide to charge $800 a night for a standard room on the second floor. A room that exhibited mould in the bathroom, damaged furniture and carpets. No welcome at reception, no eye contact with the guest and and introduction to the hotel. Our status as a group booking or single entry guest seemed to be the most important part of the check in experience. I cannot recommend this hotel in any way. The only redeeming aspect of the hotel is it was close to the beach.
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Date of stay: December 2023Trip type: Travelled on business
Room Tip: This hotel is to be avoided. $800 for a night is highway robbery
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Crowne Plaza Terrigal Pacific, Owner at Crowne Plaza Terrigal Pacific, an IHG Hotel
Responded 19 Dec 2023
Thank you for sharing your feedback with us. We sincerely apologize for the disappointing experience you had during your stay at our hotel. Your comments are of great concern to us, and we assure you that we take them seriously. We are investigating the issues you raised with our team to address and rectify them promptly. Please know that this is not reflective of our usual standards, and we appreciate your honesty in bringing it to our attention. We value your patronage and regret that we fell short of your expectations. If there is anything specific you would like us to address or if you have further details to share, please feel free to reach out to our hotel directly on reservations.terrigal@ihg.com We understand the importance of a positive guest experience, and we hope for the opportunity to welcome you back in the future, providing the exceptional service we strive for.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Trip327354 wrote a review Dec 2023
4 contributions2 helpful votes
Stunning location. great rooms but they really need to consider other guests when the whole pool was filled with aqua Aerobics . If the must do this .. with accompanying loud music.. the participants should be kept to one side so it's possible to swim laps too . The pool was a major part of the reason we came .
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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yv0nne303 wrote a review Dec 2023
Avoca Beach, Australia39 contributions7 helpful votes
Lunch at the Beach House Crown Plaza Terrigal. Ordered fish and chips (menu states flathead). Served Hoke, chips were average and salad seemed like yesterdays. Told waitstaff reply virtually "bad luck". Roving ambassador asked how it was and once again told her we were disappointed being served an inferior fish for a higher price "I'll let them know," We are locals and quite disappointed.
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Date of stay: November 2023
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Trip type: Travelled as a couple
Room Tip: Check if they are serving flathead BEFORE ordering, don't just expect to be served what is...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Crowne Plaza Terrigal Pacific, Owner at Crowne Plaza Terrigal Pacific, an IHG Hotel
Responded 6 Dec 2023
Thank you for your review, we are sorry to hear your experience was a poor one and we wish to speak with you further about how we can help. At the Crowne Plaza Terrigal Pacific we do our best to provide high quality service & products and would be interested to learn more about your experience. Please send us a email to lachlan.heffernan@ihg.com, our Terrigal Beach House venue manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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GShan wrote a review Nov 2023
Sydney, Australia39 contributions37 helpful votes
I’m blown away by the assistance and care given by the Hotel in particular by Owen & Jodie. I had an unfortunate dispute with a third party booking agent and am unsure of the outcome but they have gone above and beyond to do everything in their power to help me. Regardless of the outcome I would highly recommend the Crowne Plaza Terrigal given their dedication to their guests experience.
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Date of stay: November 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Julie1958594 wrote a review Nov 2023
Sydney, Australia390 contributions241 helpful votes
The location is great right accross from the beach and close to the shops. We paid extra for an oceanview suite and the view was gorgeous but I thought for the price the room should have been better. Also the $32 parking fee should be more prominent on the website - most people will have cars and it seemed an extra “ sting” on top of the hefty room price.
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Date of stay: November 2023
Value
Location
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Hilban wrote a review Oct 2023
5 contributions
We stayed at Crown Plaza just before school went back for 2023. We stayed for 4 nights and parked our car in the hotels parking. When we returned to our car to leave we noticed that a pipe above our car had leaked unknown substance all over the front of our car. We informed the hotel of this, sent pictures and spoke to the Manager. They said they would put a claim in with their insurance company........we are still waiting.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Crowne Plaza Terrigal Pacific, Owner at Crowne Plaza Terrigal Pacific, an IHG Hotel
Responded 29 Oct 2023
Dear Hilban, Thank you for writing us and letting us know of your challenges in recieving a response from our insurance company in relation to your case. Please contact peter.diego@ihg.com to discuss the matter further, as we want to make sure we are able to help you with this matter. Kind regards, Peter Diego peter.diego@ihg.com Rooms Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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15shaunr wrote a review Sept 2023
1 contribution
Great location but forget to get some sleep over the weekend, the live band/music is VERY loud! Rooms were clean and good to have parking for residences, will cost you $32 per day. Saw someone complained about the same issue. It will be good if they can let people know on their site before booking, that loud music will be a factor when you stay.
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Date of stay: September 2023
Value
Location
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Crowne Plaza Terrigal Pacific, Owner at Crowne Plaza Terrigal Pacific, an IHG Hotel
Responded 24 Sept 2023
Dear 15shaunr, Thank you for taking the time to let us know about your stay. Terrigal is a very fun environment which becomes alive over the weekends. While our hotel does have a music program, we also do our best to offer accommodation which is void of this noise. As such please tell our team of your preference. Because of the shape of our size of our hotel, we are able to allocate rooms to allow for a quieter space. Thank you for taking the time to tell us of your experience and we look forward to welcoming you back soon. Kind Regards, Crowne Plaza Terrigal Pacific
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Pokeno8 wrote a review Sept 2023
Auckland Central, New Zealand230 contributions52 helpful votes
We stayed here, on our way to stay with our son, further North. The room was so roomy and comfortable and the Seasalt Restaurant was truly lovely, made even better by Zoe, our lovely wait staff. The food was exceptional and the ambience was wonderful. The view from our room was also so very nice.
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Date of stay: September 2023Trip type: Travelled as a couple
Room Tip: The car park was quite full so it could be difficult finding a spare space, if you came here in...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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PRICE RANGE
AU$270 - AU$394 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza hotel terrigal, terrigal crowne plaza
LOCATION
AustraliaNew South WalesTerrigal
NUMBER OF ROOMS
199
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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CROWNE PLAZA TERRIGAL PACIFIC, AN IHG HOTEL (AU$270): 2024 Prices & Reviews - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Crowne Plaza Terrigal Pacific, an IHG Hotel
Which popular attractions are close to Crowne Plaza Terrigal Pacific, an IHG Hotel?
Nearby attractions include Terrigal Beach (0.04 km), Terrigal Boardwalk (0.4 km), and Terrigal Foreshore War Memorial (0.04 km).
What are some of the property amenities at Crowne Plaza Terrigal Pacific, an IHG Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Crowne Plaza Terrigal Pacific, an IHG Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Crowne Plaza Terrigal Pacific, an IHG Hotel?
Guests can enjoy an on-site restaurant, a poolside bar, and breakfast during their stay.
Is parking available at Crowne Plaza Terrigal Pacific, an IHG Hotel?
Yes, a parking garage is available to guests.
What are some restaurants close to Crowne Plaza Terrigal Pacific, an IHG Hotel?
Conveniently located restaurants include Yellowtail Restaurant, Rhonda's, and The Grand Pavilion.
Are there opportunities to exercise at Crowne Plaza Terrigal Pacific, an IHG Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Is Crowne Plaza Terrigal Pacific, an IHG Hotel located near the city centre?
Yes, it is 0.04 km away from the centre of Terrigal.
Are any cleaning services offered at Crowne Plaza Terrigal Pacific, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Crowne Plaza Terrigal Pacific, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Crowne Plaza Terrigal Pacific, an IHG Hotel?
Many travellers enjoy visiting Gosford Glyphs (13.1 km) and Bulgandry Aboriginal Engraving Site (14.8 km).