Crowne Plaza Terrigal Pacific, an IHG Hotel
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Crowne Plaza Terrigal Pacific, an IHG Hotel

Traveller (674)
Emails on the balcony
Room & Suite (383)
Wines in Seasalt Restaurant
Dining (95)

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Avg. AU$359 /night, 2/11 - 2/12
AU$717
per night
AU$475
per night
AU$233
per night

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About

#2 of 6 hotels in Terrigal
4.7 of 5 bubbles
Location
4.0 of 5 bubbles
Rooms
3.6 of 5 bubbles
Value
4.2 of 5 bubbles
Cleanliness
4.2 of 5 bubbles
Service
4.2 of 5 bubbles
Sleep Quality
Crowne Plaza Terrigal Pacific offers ocean facing deluxe accommodation on the NSW Central Coast, just 90 minutes from Sydney. Featuring its own furnished balcony and either a deluxe king bed or two queen beds, each of the 199 generously sized and light filled guest rooms and suites will make you feel welcome from the moment you arrive. Terrigal is known for great restaurants, cafes and bars. You will have a host of options right on your doorstep when looking for somewhere to eat or drink, but you'll find it hard to go past the ocean views and fresh seasonal menus in the restaurants and bars at Crowne Plaza Terrigal Pacific. Visit our newest jewel, Meribella, with old-world hospitality in an iconic seaside location. Enjoy the season inspired menu by Chef Joshua Mason, or enjoy time in the bar with light fare and on of the legendary cocktails.
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Property amenities
Car park
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Poolside bar
Beach
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Wifi
Fitness / spa changing rooms
Sauna
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Iron
Wake-up service / alarm clock
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Family
Business
Languages Spoken
English
Hotel links

Location

Pine Tree Lane, Terrigal, New South Wales 2260 Australia
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 94 out of 100
94
Sydney Airport
60.5 km
See all flights

Reviews
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Detailed Reviews
Geoff_and_Roz wrote a review Aug 2024
Victoria, Australia
4.0 of 5 bubbles
Great hotel in a great location. Large, luxurious, definitely 5-star ambience and service when checking in. Our ocean view room was also large and very well furnished and equipped. Very comprehensive breakfast offerings in the restaurant with terrific views on the Sunday morning from the adjacent atrium terrace which was not open on the other mornings that we were there. But, the restaurant is not open for dinner every night either.

I only have two minor complaints. We had the breakfast and parking package but each time we took the car out of the carpark, the boom gate stayed down and I had to call the front desk to let us out! Secondly, the bathroom in our room featured a very old-fashioned shower-over-bath arrangement. The tub should be removed and a large walk-in shower installed instead. That said, we would definitely stay here again.
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Date of stay: August 2024
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Shazza561 wrote a review May 2023
Sydney, Australia
Hotel's Favourite
5.0 of 5 bubbles
We stayed at the Crowne Plaza Saturday night for my husband birthday weekend. We met Ashley at reception who checked us in and made us feel incredibly welcome as we were new to IHG so I became a member. The service we received from this Ashleigh or “Ash” this employee was outstanding! She organised a birthday amenity and upgraded us to the eighth floor, which pool and head ocean views. It was an incredibly busy weekend for the hotel. she managed to organise everything for us including directions around Terrigal and restaurants, bars and things to do as the restaurant is completely booked out due to Mother’s Day. and everything that she recommended was fantastic. We absolutely loved the hotel and all because the training of the staff at IHG went above, and beyond, to make us feel incredibly special on this really important occasion. And even when we went through the foyer or walk past reception, arriving and leaving, she was always there with a smile, and a wave to make sure we knew if we needed something, she was the person always there to assist us! Ashleigh’s five star service. What is the difference between a good weekend and an amazing experience. Congratulations, Crowne Plaza, Terrigal, and Ashleigh your general manager will be proud of you! Well one! We will be back!
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Date of stay: May 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1jax wrote a review Mar 2024
Dubai, UAE
4.0 of 5 bubbles
We stayed at the Crowne Plaza for 4 days whilst visiting Australia and were very happy with the room, hotel and staff. It’s in a great location opposite the beach with lovely walks and restaurants and we will definitely return. The prices varied depending on the days stayed but there isn’t much choice in Terrigal
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Date of stay: February 2024Trip type: Travelled as a couple
Room Tip: Free parking is available within a few minutes walk of the hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stephanie C wrote a review Dec 2024
Boulder, Colorado
2.0 of 5 bubbles
If loud music and party noise is your vibe then this is the hotel for you. We read reviews of this hotel before booking, noting that many guests complained about noise but we assumed it was from the adjoining rooms. We decided to book a suite to avoid the noise issue but boy were we wrong! Not only does the hotel have a nightclub/bar outside downstairs but it also has another club just across the street on the opposite side of the building. When we complained to management they offered us ear plugs and said that normally they would move us to a different room but they had no availability until our last night which seemed like a poor resolution. We asked for a discount on our room and we were told that this was not possible. We stay at hotels all around the world and this hotel is at the bottom of the list. I would not recommend this hotel unless you are planning to stay up late partying and enjoy loud music and surround sound noise. Shame on you Crown Plaza Pacific for not making it more clear to your guests that this hotel is a nightclub more than a hotel. Would not recommend this hotel at all.
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Date of stay: December 2024Trip type: Travelled with family
Room Tip: Would not recommend this hotel for anyone who enjoys peace and quiet and a quiet nights rest. If...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Crowne Plaza Terrigal Pacific, Owner at Crowne Plaza Terrigal Pacific, an IHG Hotel
Responded 16 Dec 2024
Dear stephaniec, Thank you for sharing your feedback. We apologize for the inconvenience you experienced due to the noise from nearby clubs. We understand how important a quiet and restful environment is, especially when staying in a suite. Your comments are valuable, and we will be sure to review our communication and policies regarding noise levels to better manage guest expectations. We regret that we couldn’t accommodate your room change request sooner and appreciate your understanding. We hope to have the opportunity to provide you with a more comfortable stay in the future. Warm regards, Maureen Nisha Maureen.nisha1@ihg.com
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Jeanette R wrote a review Aug 2023
1.0 of 5 bubbles
Stayed Friday, Saturday and Sunday night, room 601, at a cost of over $1,300. The noise from the band downstairs continued until midnight both Friday and Saturday nights, combined with the nightclub across the road, kept us awake until 2am.

The room was not serviced on Saturday- no explanation was given.

We complained about the noise after midnight on Saturday and were reluctantly given a 1/3 reduction in the Saturday night room rate - however were told that as we didn’t complain about Friday night at the time that they would not compensate us.

There were no spoons available at breakfast on Sunday as they had ‘run out’. We were offered a wooden stick. We pointed out that a wooden stick couldn’t be used to eat passion fruit. The waitress said she would see what she could do, and didn’t return. The coffee orders were wrong Saturday and Sunday mornings and one of our egg orders just disappeared.

Our main amusement of the stay was watching a breakfast guest in the Sunday crush managing to shovel large amounts of food into her huge handbag - yogurts, jam jars, butter, fruit and pastries. She also took several sets of cutlery. Perhaps that is why we couldn’t have a single spoon.
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Date of stay: August 2023
1.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Crowne Plaza Terrigal Pacific, Owner at Crowne Plaza Terrigal Pacific, an IHG Hotel
Responded 13 Aug 2023
Dear jeanetterH2235BO, Thank you for your candid review relating to your recent experience in our hotel. I was sorry to hear of your experience relating to the noised experienced. While Terrigal is has a lively environment over the weekends, we are sorry it was such that inconvenienced your stay. We have shared your feedback with our culinary team to ensure we look into your mentioned shortage of spoons. We appreciate your letting us know about your experience, and should you want to discuss further in person, please feel free to write me via peter.diego@ihg.com. Kind Regards, Peter Diego Rooms Division Manager peter.diego@ihg.com
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AvenueSt wrote a review Oct 2024
Sydney, Australia
1.0 of 5 bubbles
Check in experience was dismal - family with two young children and weren’t able to check into the booked room until 16.20pm. A full 1 hour 20 minutes AFTER check in time despite being repeatedly told that our room is next in line to be cleaned (apparently they hadn’t even started cleaning it at 3pm and weren’t able to give us an ETA at that time). Spoke to manager who promised to come and see us or call us to provide an update and never heard from her again. Definitely not the usual Crowne Plaza experience (we are IHG Rewards members). Let’s hope the rest of our break here improves…
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Date of stay: October 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Crowne Plaza Terrigal Pacific, Owner at Crowne Plaza Terrigal Pacific, an IHG Hotel
Responded 5 Oct 2024
Dear Guest, Thank you for sharing your feedback regarding your recent stay at Crowne Plaza Terrigal. I sincerely apologize for the inconvenience you experienced during check-in, especially as a family with young children. I understand how frustrating it must have been to wait until 4:20 PM for your room, well past the expected check-in time. During the school holidays, our hotel was exceptionally busy, with our team working diligently to prepare over 100 rooms for arriving guests. While we strive to provide timely check-in, I regret that we were unable to meet that standard in your case. I also appreciate you highlighting the lack of follow-up communication from our management team, which is certainly not the level of service we aim to provide. As valued IHG Rewards members, your satisfaction is important to us, and we are committed to making the remainder of your stay enjoyable. Please feel free to reach out directly to me or the front desk for any assistance you may need during your time here. Thank you once again for your feedback. We hope to turn your experience around and provide the high standard of service you expect and deserve. Warm regards, Maureen Nisha Assistant Front Office Manager Maureen.nisha1@ihg.com
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MS wrote a review Oct 2024
1.0 of 5 bubbles
After paying a high room rate for an ocean view room with a balcony, we found ourselves unable to sleep due to the volume of the music late into the night from the Beach Club, which is an outside venue at the hotel. The music was across all nights of the long weekend. This is not the place to come for rest and relaxation. Very high price for poor experience.
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Date of stay: October 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Crowne Plaza Terrigal Pacific, Owner at Crowne Plaza Terrigal Pacific, an IHG Hotel
Responded 7 Oct 2024
Dear Meg S, Thank you for sharing your feedback with us regarding your stay at Crowne Plaza Terrigal Pacific. I sincerely apologize for the noise disruptions you experienced during your time with us. We aim to provide a relaxing atmosphere for all our guests, and I’m truly sorry that the music from the Beach House affected your ability to enjoy your ocean view room. We appreciate your comments and will address this issue with our team to explore ways to minimize the impact of the music on our guests’ comfort. Your experience is important to us, and we’re committed to making improvements. If you decide to stay with us again at Crowne, please reach out directly so we can ensure a more restful experience. Thank you once again for your valuable input. Best regards, Maureen Nisha Assistant Front Office Manager Maureen.nisha1@ihg.com Crowne Plaza Terrigal Pacific
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Alicia K wrote a review Aug 2024
Sydney, Australia
3.0 of 5 bubbles
My recent stay at the Crowne Plaza Terrigal was very nostalgic. I’ve had the pleasure of visiting this hotel numerous times over the past 20 years. I’ve stayed in various rooms for different occasions, so I’ve come to know what to expect. While it’s true that the hotel is starting to show its age, and first time visitors might notice its slightly tired appearance, it’s still well-maintained. What the hotel may lack in modern amenities, it more than makes up for with its outstanding service and unbeatable location. It is hard to beat. Situated directly opposite the beach, it’s within easy walking distance to bars, restaurants, shops, and everything that Terrigal has to offer.

During this visit, Owen at reception truly stood out. He was kind, friendly, and professional, going above and beyond to ensure we were well looked after. Despite booking with points, he managed to arrange an early check-in and even a room upgrade, which was an unexpected surprise.

The views from our room were stunning. There’s something special about being able to open the door and listen to the waves crashing below. The room was large and the bed was particularly comfortable. The mini bar setup was a little inconvenient, as it operated on an order and pay via QR code basis, where beverages were delivered to the room. We would have preferred a more traditional setup for easier access.

The balcony furniture felt a bit lackluster, with plastic tables and chairs tables. I understand the rationale, given the high salt content in the air and the resulting potential for rust, but it still detracted from the overall aesthetic. Similarly, the bathroom amenities were relatively basic, though I’m sure we could have requested additional items if needed.

Room service, was good — responsive, quick, and the food was tasty. Car parking was straightforward, though it required completing an online form at check-in and inputting credit card details. For convenience, I would have preferred the option to settle this charge with the final bill, similar to my preference for the minibar.

Breakfast was decent, with a good selection of food, though the service was a bit slow. To their credit, the staff were friendly, and it was clear they were busy, which likely contributed to the delay.

All in all, despite its signs of age, Crowne Plaza Terrigal will likely be a place I return to for its welcoming atmosphere and an exceptional location.
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Date of stay: August 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Crowne Plaza Terrigal Pacific, Owner at Crowne Plaza Terrigal Pacific, an IHG Hotel
Responded 2 Sept 2024
Dear Alicia K, Thank you for your great review. We greatly appreciate the numerous repeat visits through out the year. Also appreciated is your feedback regarding our mini bar and car park procedures adopted in our hotel. Our hotel is a special place that is truly enlightened by the team who work here. The team work tirelessly to ensure our guests are looked after and feel special. While I can appreciate feedback, I am happy to hear our team have looked after you so well. Please rest assured your feedback is discussed at all levels to ensure we can make meaningful change to the guest experience. Kind regards, Peter Diego Rooms Division Manager peter.diego@ihg.com
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Helena W wrote a review July 2023
Sydney, Australia
+1
3.0 of 5 bubbles
Beautiful views but would not stay again.
First time stayed for my birthday overnight with my husband. We weren't made to feel special even though I wrote on our booking it was my birthday and the hotel was half empty being a Monday winter night. Bit disappointed as a friend told us they got a bonus bottle of bubbly on their recent birthday. We paid extra to have an ocean view and was put on the 5th floor. Room was large but felt more like a motel than a 4.5 hotel, patchy wall paint, shower bath combo with a plastic curtain, 1 ply toilet paper, cheap plastic balcony furniture. Bed was comfy, large tv, desk, couch and coffee pods. Mini fridge packed with overpriced alcohol that we had to half empty to put our own bottle in, $12 salted chips. Dinner was delicious but had an hour wait on our mains which arrived luke warm. Buffet breakfast was the worst we've ever had, bacon and waffels dead cold and hard as a rock, stale bread and watery greek yogert. Nice juice. A sign on the barista counter said to wait for staff to come around to take coffee orders, but they never came even though we were right near the coffee counter. We had to eventually approach the staff member to get our coffee made. They were understaffed, we've had better breakfast at a motel. On checkout staff were very professional and polite but we weren't asked about our stay. This was the first time we were able to go out kid free for years and it might be a long time before we get to do it again it was just disappointing 😞
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Date of stay: July 2023
3.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Crowne Plaza Terrigal Pacific, Owner at Crowne Plaza Terrigal Pacific, an IHG Hotel
Responded 19 July 2023
Dear 226Helnaw, Thank you for taking the time to candidly write about your experience. I appreciate your feedback and will work with our team to ensure we rectify some of the issues you experienced throughout your stay. Most importantly ensure our team understands the need to follow through with an amenity request. I am sorry this Happy Birthday amenity did not make it to your room. Regarding our room allocation, we have ocean view rooms across the entire hotel (multiple floors). If you have a preference for a top floor, please make sure to let us know, as we would have been happy to try to accommodate that. I hope you give us another opportunity to show you that your recent experience was not a normal one. In the event you do wish to return, please contact me directly, I would like to look after your reservation personally. Kind regards, Peter Diego Rooms Division Manager peter.diego@ihg.com
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Takeahat wrote a review Feb 2022
Springwood, Australia
4.0 of 5 bubbles
Our 3 night short break was enjoyable, relaxing and we loved the location and facilities. Two quibbles - the room was overdue for a repaint/refresh and for the cost of accommodation, think the parking fee needs to be reduced.

The buffet breakfasts were varied and the friendly staff made everyone welcome and cared for. Would suggest a standby toaster be ready for use as no toaster on a busy Saturday morning led to a rapidly declining stock of little Danish yums and muffins.

All up look forward to returning and being in a room with a walk-in shower that has a sea view.
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Date of stay: February 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AussieTiger666 asked a question Aug 2020
Toukley, Australia26 contributions11 helpful votes
Are there spa rooms there?
Answer from Funlovinfella
United Kingdom1,108 contribution1,069 helpful vote
I’m sorry I don’t know, you should contact the hotel. It a great hotel in a fantastic spot.
pat1908 asked a question Oct 2018
Wyong, Australia17 contributions11 helpful votes
How close is it to a train station
Answer from CarolD376
Terrigal21 contributions8 helpful votes
Nearest train Station is Gosford, there is a bus goes right to the station very near to the hotel.
Answer from debinskino5
Australia39 contributions18 helpful votes
ask for a room that overlooks the beach - don't worry about a balcony as it is raining up here at present. Park in the 3 story parking area at the back of and up a street from the Crown and you will save the money needed for a beautiful breakfast in one of the many many cafes that are within walking distance of the hotel. Enjoy the visit !
Answer from greatfulperson
Sydney, Australia146 contributions68 helpful votes
Don't know , ask the very very helpful staff
Answer from Leonie Q
Greater Sydney, Australia75 contributions17 helpful votes
Breakfast is cheaper for children, though I think, not by much. You can ask for a discount for you little ones. It never hurts to ask.
MiloJoseph wrote a tip Jan 2025
Sydney, Australia159 contributions41 helpful votes
5.0 of 5 bubbles
"Book breakfast and parking!"
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BenTaylor2016 wrote a tip Jan 2025
Brisbane Region, Australia1 contribution
1.0 of 5 bubbles
"Would like to say location was worth it, but it’s also what made it terrible. Find a place with more than one pool and no bar"
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Stephanie C wrote a tip Dec 2024
Boulder, Colorado1 contribution
2.0 of 5 bubbles
"Would not recommend this hotel for anyone who enjoys peace and quiet and a quiet nights rest. If you have young children do not stay here."
Read full review
DaisyDinkum wrote a tip Dec 2024
Avoca Beach, Australia43 contributions76 helpful votes
2.0 of 5 bubbles
"Parking in car park for $35"
Read full review
jenm582023 wrote a tip Dec 2024
Suffolk, United Kingdom2 contributions
3.0 of 5 bubbles
"Sunbeds are taken early and children dominate the pool."
Read full review
Not the right property for you?
There are more places to choose from in the Terrigal area.
PRICE RANGE
AU$237 - AU$478 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza hotel terrigal, terrigal crowne plaza
LOCATION
AustraliaNew South WalesTerrigal
NUMBER OF ROOMS
199
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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CROWNE PLAZA TERRIGAL PACIFIC, AN IHG HOTEL (AU$237) - 2025 Prices & Reviews - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Crowne Plaza Terrigal Pacific, an IHG Hotel
Which popular attractions are close to Crowne Plaza Terrigal Pacific, an IHG Hotel?
Nearby attractions include Terrigal Beach (0.04 km), Terrigal Boardwalk (0.4 km), and Terrigal Foreshore War Memorial (0.04 km).
What are some of the property amenities at Crowne Plaza Terrigal Pacific, an IHG Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Crowne Plaza Terrigal Pacific, an IHG Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Crowne Plaza Terrigal Pacific, an IHG Hotel?
Guests can enjoy an on-site restaurant, a poolside bar, and breakfast during their stay.
Is parking available at Crowne Plaza Terrigal Pacific, an IHG Hotel?
Yes, a parking garage is available to guests.
What are some restaurants close to Crowne Plaza Terrigal Pacific, an IHG Hotel?
Conveniently located restaurants include Yellowtail Restaurant, Rhonda's, and The Grand Pavilion.
Are there opportunities to exercise at Crowne Plaza Terrigal Pacific, an IHG Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Is Crowne Plaza Terrigal Pacific, an IHG Hotel located near the city centre?
Yes, it is 0.04 km away from the centre of Terrigal.
Are any cleaning services offered at Crowne Plaza Terrigal Pacific, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Crowne Plaza Terrigal Pacific, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Crowne Plaza Terrigal Pacific, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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