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Crowne Plaza

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Crowne Plaza
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920 Reviews from our TripAdvisor Community

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Showing 919: English reviews
Sydney, Australia
Reviewed 2 days ago NEW

The location is just fantastic, the staff are just amazing, so friendly and professional. Our room was gorgeous overlooking the beach, being spire elite ihg members we were upgraded. We didn't eat in the restaurants, but the Seasalt looked lovely, maybe next time

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Helpful?
Thank Kate L
Reviewed 4 days ago NEW

We often stay at the Crowne when we visit Terrigal. Perfect location! Right in the center of Terrigal and across the road from the beach. Close to shops and heaps of restaurants. The rooms are a bit pricey though and quite basic but nice and clean set up.

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Helpful?
Thank Emma2512
GMCrowne, General Manager at Crowne Plaza, responded to this review

Hi Emma, Thank you your feedback. It was great that you enjoyed our beach side location and surrounding attractions. Thank you for staying with us and we look forward to seeing you next time. All the best Ryan General Manager

Reviewed 4 days ago NEW

From the moment I walked into the Crowne Plaza to the moment i walked out, I was treated with a smile and fantastic costumer service. My Wife and I decided to take a last minute trip to the Central Coast, we called the hotel directly and a very helpful staff member by the name of Tiearne assisted us in everything...

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Helpful?
Thank kayandtay
GMCrowne, General Manager at Crowne Plaza, responded to this review

Hi, Thank you for your feedback. It was great to find that you were made to feel so welcome. Thank you for pin pointing those staff members that made your stay special and we will be sure to pass on those comments. We look forward to doing it all again on your return. Hoping you can fit in an extra...

Sydney, Australia
Reviewed 6 days ago NEWvia mobile

This was everything we wanted in a weekend getaway. The service was excellent, our view was lovely and it was just a few steps away from the beach. There is a bar downstairs which did generate some noise but it created a great atmosphere and once we closed our glass balcony doors we couldn't hear a thing. We will definitely...

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Helpful?
Thank nookoooooooo
GMCrowne, General Manager at Crowne Plaza, responded to this review

Hi Great to see you enjoyed the atmosphere of the hotel including the opportunity to enjoy the sounds of the ocean and live entertainment. The views overlooking Terrigal from your balcony or the pool are a great way to relax and enjoy a weekend away. We hope you will return again soon for another getaway. Best Regards Ryan General Manager

Yungaburra, Australia
Reviewed 1 week ago NEW

We took a few days out to visit the Central Coast. It is only a short trip from Sydney on the expressway, or you can catch the train to the local station. We chose a room with a view of the ocean, rather than the pool view room offered to us online. Unfortunately it appears that most rooms on the...

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Helpful?
1Thank Yungaburrayabbie
GMCrowne, General Manager at Crowne Plaza, responded to this review

Hi, Thank you for your feedback. It was great to see you have enjoyed an upbeat experience here at the Crowne Plaza. Our rooms open up onto the balcony which make for relaxing experience. To unwind with a refreshment in hand, the smell of salty air and some entertainment is the perfect combination. We look forward to welcoming you back...

Sydney, Australia
Reviewed 1 week ago NEW

Stayed for 2 nights in Premium King oceanview room. Great view. Clean and spacious. The staff on check in and at Sea Salt restaurant were very friendly and professional. Buffet breakfast offered a good variety. Included barista made coffee to order, diy juice extractor for fruit and veg juices as you like. Great sea views from restaurant. Dinner offering was...

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Helpful?
Thank kams1508
GMCrowne, General Manager at Crowne Plaza, responded to this review

Hi, We thank you for your feedback. You have shared some great comments on areas that we working to improve on and we have taken these on-board. It was also lovely to see how our staff made a memorable impression on your stay. Great to see that you are looking forward to coming back and we look forward to seeing...

Aylesbury, United Kingdom
Reviewed 1 week ago via mobile

We spent a weekend here. My goodness it was busy. Check in on Saturday was a long queue and a wait until the room was ready. They promised a text when it was but that never came, maybe something to do with us being on a UK phone? However when it was free, reception and the concierge desk could not...

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Helpful?
Thank Teddall
GMCrowne, General Manager at Crowne Plaza, responded to this review

Hi, Thank you for taking the time to share your feedback. Your absolutely right, the hotel is a hive of activity over the weekend. I am sorry that when you arrived your room was not ready for you. We do our best to provide them as early as possible. A shame that the text didn't reach you, however it is...

Sydney Australia
Reviewed 1 week ago

We spent a most enjoyable week at the Crowne Plaza Terrigal with our extended family. We had four rooms with lots of children both young and old. There were prams everywhere! This is an ideal hotel to bring a young family.The staff are patient and courteous and the pool has a safe section for the littlies. There is sufficient space...

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1Thank WellTravelledAussie2
GMCrowne, General Manager at Crowne Plaza, responded to this review

Hi, Thank you for your feedback. It was great to find that we made holidaying with your small family easy. If the kids are happy usually mum and dad are happy. We look forward to the next time you have the opportunity to getaway and create some more good memories. All the best Ryan General Manager

Newcastle, Australia
Reviewed 1 week ago via mobile

Great view, v. comfortable setting but only order a water. This establishment does not deserve your money until they learn to cook. $25 burger with smelly meat, tinned mini pickles, 2.5 micro lettuce leaves and really greasy, salty cos chips. Plus it takes AGES

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Thank 66Kazz2013
GMCrowne, General Manager at Crowne Plaza, responded to this review

Hi, Thank you for taking the time to provide your feedback. We are extremely sorry that the meal you order was not timely and not to your expectations. We truly hope you brought this to the attention of our service staff at the time so we could have corrected this immediately. I have forwarded your comments to our Executive Chef...

Canberra, Australia
Reviewed 1 week ago via mobile

Great location. We stayed one night on the way through town. Located in the middle of the Main Street in Terrigal. Close walk to restaurants and bars downstairs and the beach front. Extra $20 for secure underground parking. The room was big, clean and comfortable. Good value for money. The pool looked clean although we didn't get time for a...

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Helpful?
Thank Harmanator85
GMCrowne, General Manager at Crowne Plaza, responded to this review

Hi, Thank you for taking the time to share your feedback. We were glad we could a pit-stop for you to recharge. Now you have experienced the beauty of Terrigal we hope to see you next time for a longer stay. All the very best Ryan General Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Lord Ashley Lounge
Lord Ashley Lounge
Cuisines: Bar, Australian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Crowne Plaza Terrigal’s serene ocean-side location is ideal for singles, couples, groups and families seeking a memorable Central Coast experience. Select from a choice of 199 modern rooms, each boasting up-to-date amenities, and enjoy spectacular ocean views or an idyllic outlook onto Terrigal proper. Indulge in a sumptuous meal at elegant Seasalt Restaurant, famous for fresh-caught seafood and dishes prepared from the finest local produce. Enjoy a cocktail and catch-up with friends in the beautifully refurbished Lord Ashley Lounge or catch a live band and watch the sunset on the outdoor deck at Florida Beach Bar. The Concierge’s at Crowne Plaza Terrigal are knowledgeable across a wide and diverse range of Terrigal activities, including the best Terrigal dive sites, local attractions and local golf courses. Wander to the top of the Skillion for panoramic views of the coastline or find top-class surfing on Terrigal Beach. Deep-sea fishing trips leave from The Haven, a peaceful area 10 minutes' walk away. We're 15 minutes' drive to the Erina Fair mall and 20km from Ettalong's weekend beach market. We’re also just 115km from Sydney International Airport and Newcastle Airport. Let the complimentary Kids' Club entertain the children during school holidays while you browse the fashions and antiques in our boutiques. Energise in the outdoor pool or work out in the Fitness Centre. You'll look forward to conducting business in our meeting rooms and we'll leave you with golden memories of your wedding. Make Crowne Plaza Terrigal your base for exploring the Central Coast or simply relaxing on its beaches. ... more   less 

Additional Information about Crowne Plaza

Address: Pine Tree Lane, Terrigal, New South Wales 2260, Australia
Region: Australia > New South Wales > Terrigal
Price Range: $184 - $467 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza 4.5*
Number of rooms: 215
Reservation Options:
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Also Known As:
Crowne Plaza Hotel Terrigal
Terrigal Crowne Plaza
Crowne Plaza Terrigal
Hotel Style:
#1 Luxury Hotel in Terrigal
#1 Green Hotel in Terrigal
#2 Romantic Hotel in Terrigal
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza staff and other travellers.
6 questions
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Questions? Get answers from Crowne Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool view rooms get a view of the ocean as well”
  • Pool at Crowne Plaza Terrigal
 of 5 bubbles kayandtay, 16 Feb 2017 | Read review
“Request seaviews other pool views”
  • Magnificent sunset
 of 5 bubbles WellTravelledAussie2, 11 Feb 2017 | Read review
“Higher floor, pool/beach view”
 of 5 bubbles Traveller110011, 9 Feb 2017 | Read review
“Request ocean views, anywhere from third floor up is fine.”
 of 5 bubbles Retired_2225, 5 Feb 2017 | Read review
“It appears that most rooms offer a view of the sea - which is nice”
  • Comfy bed and pillows
  • Towards beach
  • Pool area
  • Shower over bath
  • Desk - plenty of power outlets in room
 of 5 bubbles Pipi_10, 29 Jan 2017 | Read review
5 of 5