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Mantra Nelson Bay

1A Tomaree St, Nelson Bay, Port Stephens, New South Wales 2315 Australia
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Traveller (338)
Room & Suite (122)
Pool & Beach (26)

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About

#6 of 14 hotels in Nelson Bay
Location
Cleanliness
Service
Value
Just two and a half hours drive North of Sydney is the relaxed seaside village of Nelson Bay and one of the finest resorts on the Central Coast, Mantra Nelson Bay. Mantra Nelson Bay's stylish accommodation includes a selection of spacious, open-plan designed two and three bedroom apartments and penthouses, all featuring large living areas flowing out onto large external balconies. Each apartment and penthouse features beautiful stone bench tops in the kitchen with stainless steel appliances, plasma or LCD TV, DVD player, Foxtel and sound system in the lounge area. The resort features leisure facilities including a 25 metre lagoon pool with cascading waterfall and heated spa, children's play wading area and BBQ areas. Clean, contemporary lines and an open plan layout provide the perfect balance between the surrounding natural environment and the luxuries of resort-style living. The resort is a short five minute stroll to the centre of town or the marina where you will find a vast array of shops. This hotel does not accept cash as a payment method. Credit, debit and prepaid cards are accepted to buy goods and services.
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Property amenities
Free parking
Free internet
Pool
Complimentary Instant Coffee
Spa
BBQ facilities
Baggage storage
Express check-in / check-out
Car park
Wifi
Paid wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Complimentary tea
Vending machine
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Clothes dryer
Laundry service
Self-serve laundry
Washing machine
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Room features
Air conditioning
Additional bathroom
Desk
Private balcony
Coffee / tea maker
Kitchenette
Flatscreen TV
Bath / shower
Seating area
Sofa
Iron
Wake-up service / alarm clock
Dishwasher
Microwave
Refrigerator
Kitchenware
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Family
Mid-range
Languages Spoken
English
858Reviews5Q+A100Room tips

Reviews
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Wendy S wrote a review 15 Feb
Gosford, Australia40 contributions13 helpful votes
This is an amazing resort with everything a guest could need.With a big beautiful pool and spa to relax around. The security parking and building gives the resort a feeling of being in a safe place.The linen is ist class and the kitchen has all the features of home.The staff are available should extras be needed and go above and beyond to make your stay one to remember.
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Date of stay: February 2024Trip type: Travelled as a couple
Room Tip: Visitors parking is provided on the property. All units have a view of pool,town or bush choice...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Mantra Nelson Bay, General Manager at Mantra Nelson Bay
Responded 1 week ago
Thank you so much Wendy! It was our absolute pleasure to be your host, and our we truly appreciate your glowing review. Visit again soon won't you? Kind regards, Leanne
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Bob L wrote a review Jan 2024
Sydney, Australia2 contributions
If Mantra as a brand has established its brand standards, they are not evident at Mantra Aqua Nelson Bay. If brand standards have not been established, that needs to be done as a matter of urgency. Without brand standards establishing what Mantra stands for and to be recognized, the price/value equation at this resort does not meet expectations, as all you are providing is accommodation at a high price, with no WOW in the experience. The serene pool shot on the left of this post is a great hero shot, the reality during the day is exactly the opposite, it is not a nice experience, with the pool extremely busy/full, again not meeting expectations, see attached photo taken on 7th January 2024, not very inviting if you intended to do some laps. The public areas, including corridors and lifts/lift lobbies need more regular cleaning attention. The doors and windows around garden rooms need specific cleaning attention, they have not been cleaned for months, are covered with cobwebs, again creating questions about the price/value equation, and the apparent lack of brand standards, which is disappointing. The worst issue is all of the garbage and skip bins at the front gate which had not been emptied for three days, they contained rotting and smelly foods, apparent every time we walked through the front gate, again disappointing, not to mention the health hazard with birds around, and another example of the lack of brand standards. And why, oh why, are allocated parking spots located in another building, making it most inconvenient for unloading/loading, especially with young families in tow. Reception signage could be improved. Reception staff were friendly and helpful. Room sizes are good.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Use the pool in off-peak times if you wish to swim/do laps.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mantra Nelson Bay, General Manager at Mantra Nelson Bay
Responded 10 Jan 2024
We always appreciate constructive feedback which allows us maintain and improve standards for all guests. To provide clarity for readers, unfortunately our Council failed to collect bins over the peak period (we chased this daily), so yes, we understand the issues with the bins. January will usually find the pool to be full, the best time for laps is early morning... we do ask that people do not post unauthorised pictures of other guests though- particularly children. Great to hear that the Reception team took care of these guests in an extremely busy peak period. The entire team is working very hard to take care of all. Kind regards, Leanne
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Miss A wrote a review Dec 2023
8 contributions3 helpful votes
+1
We paid 425 a night and got a dark, filthy room that was so outdated and had a musky smell. Used tissues in the bedroom, grime in the bathtub and shower, crumbs in the couch is just a start. We looked at other rooms and they all looked the same, like the room was stuck in the 70's. For that price you need to update your accomodation. If you get a room by the pool expect a lot of noise till late.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mantra Nelson Bay, General Manager at Mantra Nelson Bay
Responded 10 Jan 2024
Our ultimate goal is to send our guests home happy, relaxed and planning their return. We're very disappointed to hear of this experience and did address issues as raised. Guests in planning stage or in-house are always welcome to contact us for the best advise for their preferences in room type. Kind regards, Leanne
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Cindy B wrote a review Dec 2023
Brisbane, Australia99 contributions17 helpful votes
+1
We booked 2 bedrooms apartment for our family of 4. We had good sleeps and were satisfied with the mattress and the pillows. The pool’s temperature was very warm. We enjoyed the SPA a lot. The ocean view from our balcony was beautiful. The staff were lovely. The only downside was that there was no bath plug in the room. The receptionist said they lose 5 bath plugs a day…unbelievable!!
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mantra Nelson Bay, General Manager at Mantra Nelson Bay
Responded 7 Dec 2023
Thanks for choosing Mantra Nelson Bay for your Port Stephens getaway, and for your lovely review! We're delighted to see that we've ticked all of the right boxes for you and will hope to welcome again at another time. Best wishes, Leanne
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sisca S wrote a review Dec 2023
1 contribution1 helpful vote
+1
We booked 2 bedrooms with an extra mattress for 7 days with 3 kids. We are really unhappy with the Pillows & Mattresses very uncomfortable. All the cutlery very old.the curtains also very old. The Pool is nice but very crowded.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Just renew all the cutlery,mattresses,pillows,curtains,table lamp should be good enough. Really...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote1 Save
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Response from Mantra Nelson Bay, General Manager at Mantra Nelson Bay
Responded 5 Dec 2023
Our goal is always, always to exceed expectations and ideally to see our guests planning their return as we see them off home. We are very sorry to hear that you were unhappy here with us. Hoping that we were able to collect details of the room so that any issues can be rectified. Readers should know that our team is here to help guests at any stage of their booking journey or inhouse stay. Kind regards, Leanne
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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emily t wrote a review Nov 2023
2 contributions1 helpful vote
+1
The mantra is a lovely hotel with clean facilities and the room was fully equipped with everything you could need to have a good stay. The kitchen had so many items to use to cook with. The staff were very kind and loey. The hotel allowed us to still use the facilities like pool and gym even after checkout time which I've never experienced before. The hotel is one of my favourites by far if you are staying at the bay. They also give you discounts at the bowling club which was about a 5 minute walk from hotel and the staff their were lovely to. Highly recommend a stay at the mantra xx
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: 5 min drive down the road to toboggan Hill is worth a check out. Facilities were great. Lots of...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mantra Nelson Bay, General Manager at Mantra Nelson Bay
Responded 12 Nov 2023
We do love our Mantra Nelson Bay families! Thanks for taking the time to share your great experience, we truly appreciate it. Best wishes, Leanne
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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lisa g wrote a review Oct 2023
Liverpool, Australia397 contributions96 helpful votes
We had a lovely two bedroom apartment everything we needed, I enjoyed the spa very much so relaxing. The bed was great for my husband a little harder for me but that is not a complaint just a preference (still comfortable) .we have been here before and will stay here again, great for the three of us . So easy to get around if you choose to not take the car , such a relaxing place for adults and children bbq area beautiful swimming pool great access with lifts . Friendly staff make you feel welcome thank you
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Date of stay: September 2023Trip type: Travelled with family
Room Tip: If you come at the same time as others just relax and be patient, you will start your stay calmer...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mantra Nelson Bay, General Manager at Mantra Nelson Bay
Responded 12 Nov 2023
Delighted to hear that we were able to cater for all the family. It will be our pleasure to welcome you again. Sincere thanks for your glowing review! Best wishes, Leanne
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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grizabela wrote a review Oct 2023
Caves Beach, Australia10 contributions2 helpful votes
I was very happy with the unit we stayed in. It was clean and had everything we needed for a great stay. The pool was heated and a good size and the location suited us. The golf club and bowling club were within walking distance and it was only about a 10 minute walk to the harbour. Staff were helpful. We will return.
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mantra Nelson Bay, General Manager at Mantra Nelson Bay
Responded 26 Oct 2023
Many thanks for your lovely review. It will be our pleasure to welcome you again. Kind regards, Leanne
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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padani wrote a review Sept 2023
Canberra, Australia13 contributions6 helpful votes
The units are spacious. The swimming pool is nice but the heated section is small and people crowded around in the small heated portion. The toilets in the units were old. Once you flush it you will need to wait for 2 days to flush again. Pros- Lift access to the car park and two car parking spaces Walking distance to all amenities Cons- I have stayed in units with the same price tag with lots of linen arriving daily at the doorstep. Here you will need to wash and RE-USE the towels and other stuff. The units that my and family stayed in are carpeted and old. When I checked in there was the thick smell of food that was left by the previous tenant. I have noticed there are pillows without covers on the bed space and in other places. This is a health and safety hazard. Some pillows do have covers. The toilets need work
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mantra Nelson Bay, General Manager at Mantra Nelson Bay
Responded 8 Oct 2023
Thank you for your feedback again, on a different platform this time. Readers should note that issues reported have been investigated, and we always welcome guests to advise us as soon as they need any assistance or encounter any maintenance issues. This way, we can rectify problems and ensure that everyone enjoys their stay- which is the aim of the game afterall! Sincerely, Leanne
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rainmaker22 wrote a review Sept 2023
Orange, Australia8 contributions3 helpful votes
This was our 3rd stay and we have rebooked for next year. We have loved every stay and have never had any issues. The staff are always wonderful and go out of their way to be helpful. The location is excellent. It is not waterfront but in walking distance to the marina and everything else you need. The two bedroom superior apartments look out over the bay. The grounds are beautifully maintained and the pool is fantastic. The apartments are getting close to needing an update but they are spacious, clean and well equipped with everything you need for a great stay.
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Date of stay: February 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Mantra Nelson Bay, General Manager at Mantra Nelson Bay
Responded 8 Oct 2023
Sincere thanks for your lovely review. Too often this platform is used for gripes only, so we can't express our gratitude when one of our very many happy guests takes the time to post here. We'll be delighted to welcome you for your 4th stay- hopefully sooner rather than later! Best wishes, Leanne
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$208 - AU$460 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mantra aqua hotel nelson bay, mantra aqua nelson bay
FORMERLY KNOWN AS
Mantra Aqua
LOCATION
AustraliaNew South WalesGreater NewcastlePort StephensNelson Bay
NUMBER OF ROOMS
110
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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MANTRA NELSON BAY (AU$208): 2024 Prices & Reviews - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Mantra Nelson Bay
Which popular attractions are close to Mantra Nelson Bay?
Nearby attractions include Artisan Collective Port Stephens (0.4 km), Nelson Bay Cinema (0.2 km), and Nelson Bay Bowling and Recreation Club (0.2 km).
What are some of the property amenities at Mantra Nelson Bay?
Some of the more popular amenities offered include a pool, a spa, and free parking.
Which room amenities are available at Mantra Nelson Bay?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Mantra Nelson Bay?
Guests can enjoy barbeque facilities, complimentary tea, and free instant coffee during their stay.
Is parking available at Mantra Nelson Bay?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Mantra Nelson Bay?
Conveniently located restaurants include The Little Nel Cafe, Sandpipers Restaurant, and Nice Cafe.
Are there opportunities to exercise at Mantra Nelson Bay?
Yes, guests have access to a pool during their stay.
Is Mantra Nelson Bay located near the city centre?
Yes, it is 0.9 km away from the centre of Nelson Bay.
Are any cleaning services offered at Mantra Nelson Bay?
Yes, laundry service and self serve laundry are offered to guests.
Are there any historical sites close to Mantra Nelson Bay?
Many travellers enjoy visiting Johnny's Well (6.9 km).
Does Mantra Nelson Bay have any great views?
Yes, guests often enjoy the ocean view available here.