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Santai Retreat

Agoda.comUSD 155*
View Deal
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 178*
USD 155*
Great Deal
USD 173*
USD 173*
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Santai Retreat
Santai Retreat
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552 Reviews from our TripAdvisor Community

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Showing 550: English reviews
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Reviewed 3 days ago NEWvia mobile

We spent 3 nights at Santai. The resort was very quiet at our time of visit which made our getaway very relaxing. Our apartment was very spacious and comfortable and the L'Occitaine bath products a pleasant bonus. Well equipped for self catering and a supermarket within 5 min walk. Our only dislike with the room was the open bathroom concept...

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Helpful?
Thank HELEN k
SRNSW, Front Office Manager at Santai Retreat, responded to this review

Dear HELEN k, Thank you for taking the time to review Santai Retreat. We are delighted to read that you have a quiet and relaxing stay with us. We hope to welcome you back soon. Kind Regards Haley Wezenberg Front Office Manager

Australia
Reviewed 4 days ago NEW

Beautiful property. Great room for a family with two young children. Walking distance to local supermarket/shopping centre, and staff were very helpful. Enjoyed our short stay and would definitely go back

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Thank bneilAustralia
Reviewed 4 days ago NEW

My few days at Santai were so relaxing. The room was lovely, enjoyable spa. Massage was just what I needed to start my stay loved reading my book beside the pool. Staff were so helpful nothing too much trouble Will definitely go back again

Review collected in partnership with this hotel
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Thank jocrofts
Sydney, Australia
Reviewed 5 days ago NEW

Peaceful location and lovely resort , nice restaurant attached for dinner. good amenities. Would have been good to be able to have breakfast in the resort rather than walking to shopping centre especially when only there for a night

Review collected in partnership with this hotel
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Thank Noeleen H
Melbourne, Australia
Reviewed 5 days ago NEW

A must do is to eat at the restaurant on site, fabulous food Thai food and wonderful service. We didn't use the pool as the weTher wasn't warm enough, but it looked fantastic. Very convenient to shops, straight across the road and any easy walk to Salt.

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Thank Aussie22OS
Mermaid Waters, Australia
Reviewed 1 week ago NEW

Simply great in every respect. Cleanliness, facilities, surrounds, location, staff, convenience. Nothing could be faulted. If you want to get away from it all, relax, walk on an almost endless stretch of beautiful pristine beach, cycle the great bike paths or enjoy the wealth of local cuisine in the local area, this really is the place to stay.

Review collected in partnership with this hotel
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Helpful?
Thank Robert M
SRNSW, Front Office Manager at Santai Retreat, responded to this review

Dear Robert M Thank you for your positive review of Santai Retreat. We are delighted that you had a great stay and there was noting to fault within the property. Our team work extremely hard and your review is greatly appreciated as it shows that all the hard work is noticed. We hope that we can welcome you back in...

Brisbane, Australia
Reviewed 1 week ago NEW

We really enjoyed our stay here. It is a bit of a surprise package as when you arrive you feel like perhaps you are in the middle of suburbia. However, the beach is just a casual stroll down the road. The atmosphere of the resort is one of relaxation. Great restaurant on site and room was comfortable with a lovely...

Review collected in partnership with this hotel
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Helpful?
Thank Debbie O
SRNSW, Front Office Manager at Santai Retreat, responded to this review

Dear Debbie O, Thank you for taking the time to review Santai Retreat. It is lovely to read that you had the feeling of relaxation whilst at the retreat. We hope that we can welcome you back in the near future. Kind Regards Haley Wezenberg Front Office Manager

Coolangatta, Australia
Reviewed 1 week ago

Amazing room, beautiful view, the BEST bath! Stayed here on our wedding night and enjoyed a lovely mini-break over the weekend. Was the perfect place to unwind and relax, everything we could have wanted. Highly recommend to any other brides and grooms getting married at Osteria (or other near-by venues in the area) or anyone looking for a relaxing getaway....

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Helpful?
Thank Lottie O
Management response:

Dear Lottie O, Greetings from Santai! Thank you for taking the time to review our property and celebrating your wedding night with us. We are so glad that you were able to unwind and relax at Santai Retreat. We wish you all the best as husband and wife and hope we can welcome you back to celebrate your anniversary with...

Perth, Australia
Reviewed 1 week ago

Santai Retreat is like a Balinese resort - big, private rooms centred around a huge, immaculate pool and gardens. We booked a "Luxury King Studio with Spa" on Agoda which turned out to be a full studio apartment with a really big kitchenette (everything supplied incl. dishwasher and Nespresso-type coffee machine), a modular lounge and big TV (with basic Foxtel...

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1Thank Georgia S
Management response:

Dear Georgia S, Thank you for taking the time to review Santai Retreat and your wonderful comments. We are delighted that your stay was so enjoyable and you found our facilities to be luxurious. The Spice Den do an amazing job and you are correct in recommending people to pre book as it is extremely popular with the locals. We...

Reviewed 2 weeks ago

We enjoyed a weekend away at Santai. The room was spacious, modern and well equipped, staff were friendly, the pool facilities excellent. And we loved the Spice Den restaurant onsite, some of the best Thai food we've ever had.

Review collected in partnership with this hotel
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Helpful?
Thank Nina V
Management response:

Dear Nina V, Greetings from Santai Retreat! Thank you for your positive feedback, it's great to read you had a relaxing stay with us. We hope that we can welcome you back soon. Kind Regards Haley Wezenberg Front Office Manager

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free Internet
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Santai Retreat

Address: 9 Dianella Dr, Kingscliff, New South Wales 2487, Australia (Formerly Grand Mercure Apartments)
Region: Australia > New South Wales > Kingscliff
Price Range: $130 - $259 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Santai Retreat 4.5*
Number of rooms: 114
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Orbitz, Hotwire, Agoda, Travelocity, Cheap Tickets, Ctrip TA, Cancelon, Evoline ltd, TripOnline SA, HotelQuickly and HRS so you can book your Santai Retreat reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Santai At Casuarina Beach Hotel Kingscliff
Santai At Casuarina Beach Kingscliff
Hotel Style:
#1 Romantic Hotel in Kingscliff
#1 Spa Hotel in Kingscliff
#1 Luxury Hotel in Kingscliff
#2 Family Hotel in Kingscliff
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Questions & Answers

Here's what travellers have asked, with answers from Santai Retreat staff and other travellers.
8 questions
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Questions? Get answers from Santai Retreat staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on level 2 room 206, you had open fields in front of you and could see the ocean.”
Aussie22OS, 23 May 2017 | Read review
“We chose a room that said "no view" but actually you have a lovely view out over the pool and there are blinds for privacy.”
441georgias, 15 May 2017 | Read review
“need to have heavier memory pillows. I go a sore neck from sleeping with two thin ones. ”
katefitzalan, 14 May 2017 | Read review
“The rooms are self contained and there is a coles Shopping centre just across the road.”
ssonjah, 7 May 2017 | Read review
“We were lucky to get in to the restaurant it might be a good idea to recommend a booking when you book your room as it is fantastic and I would hate for someone to miss out. ”
dwall88, 5 May 2017 | Read review
5 of 5
Agoda.com
USD 155* /night
View Deal
Hotels.comUSD 173
Hotwire.comUSD 173
Booking.comUSD 178
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*Disclaimer
Prices are for 1 room, 2 adults
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