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Mercure Gerringong Resort

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Mercure Gerringong Resort
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673 Reviews from our TripAdvisor Community

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Showing 671: English reviews
Sydney, Australia
Reviewed 20 September 2015

Over the past few months I have stayed here overnight on 2 occasions whilst on business. Apart from some errant missing bath towels (that were as promptly replaced as they initially had been forgotten) the Resort provide a large comfortable and clean accommodation. On each occasion the on-site restaurant served a delicious and creative meal that was first class. The...

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Helpful?
Thank JPSewell
Sweeta P, General Manager at Mercure Gerringong Resort, responded to this review

Thanks for the lovely review!

Main Beach, Australia
Reviewed 19 September 2015

In the cooler months make sure you ask for a room with some sun as the bottom floor ones are cold. Although there is air con - it took us while to work out how to turn it on - if you plan to stay for a few days I would recommend a top floor room so you can enjoy...

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Thank geebob1
Sweeta P, General Manager at Mercure Gerringong Resort, responded to this review

Thanks so much for taking the time to review your stay with us. We have taken your comments on board and look forward to your next visit!

Sydney
Reviewed 15 September 2015 via mobile

Rooms are clean and the balcony had a lovely view of the hills. Easy walk to beach. The breakfast didn't really appeal to me, but there was some variety that would likely suit most people. Very friendly reception staff

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Helpful?
Thank amanda_sydney00
Sweeta P, General Manager at Mercure Gerringong Resort, responded to this review

Hi Amanda, Thanks for the review! We'd love to know what else you would like to see on the breakfast buffet? :)

Bilpin, Australia
Reviewed 14 September 2015

Below is a letter I wrote to the management. Dear Sir, I stayed at your hotel from Friday the 11th to Sunday the 13th of September. The premises are picture perfect and appear to be well maintained, the room I was in (302) was clean and very comfortable. The food in the restaurant was very nice although somewhat overpriced the...

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4Thank John S
Sweeta P, General Manager at Mercure Gerringong Resort, responded to this review

Hi John, Please accept our apologies for the difficulties you had getting in touch with us. We have since made some changes to our phone system based on our guest feedback and their issues with going through to the call center; all calls now only come hotel direct. We apologize for the inconvenience and thank you for taking the time...

sydney
Reviewed 14 September 2015

This was my third stay over the last year and on this occasion I used a coupon deal for a girls weekend away. Previously, I have stayed with my husband and another time with my elderly parents. On each occasion the rooms have been very comfortable, clean and well appointed and include a full lounge/ sitting area, balcony and kitchenette....

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Thank sharon873
Sweeta P, General Manager at Mercure Gerringong Resort, responded to this review

Hi Sharon, Thank you for your lovely words! We look forward to welcoming you back time and again! :)

Canberra
Reviewed 13 September 2015

My husband & I made a quick visit to Nowra and were looking for somewhere to stay overnight. We originally wanted to stay at Berry but all accommodation was booked out and it was suggested to us that we stay at the Mercure Gerringong which was a bit further up the highway. We found this impressive resort and booked a...

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Thank Noelene R
Sweeta P, General Manager at Mercure Gerringong Resort, responded to this review

Thank you so much for your wonderful review of your stay! We look forward to your next visit!

Canberra, Australia
Reviewed 10 September 2015

The room was spacious but not super clean. Grout needs replacing in the bathroom. Have a rainfall shower head set wrong so you can't turn the water on without getting wet. Ceiling damaged. Plastic shower curtain. Couch needs to be replaced as it is dirty and damaged. Won't be staying again. 15 minute walk to beach or supermarket.

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Thank Shoppinggirl68
Sweeta P, General Manager at Mercure Gerringong Resort, responded to this review

Thank you for taking the time to review your stay. We are so sorry that your stay was not enjoyable. Thank you for bringing this issues to our attention; they have all been addressed.

Sydney, Australia
Reviewed 10 September 2015

Just an overnight stay, but after only one night here at this beautiful resort we felt totally relaxed. Stayed in a one bedroom apartment with lovely bush views. The apartment was great, and the service was friendly and welcoming. Make sure you dine at the restaurant and get the early bird dinner deal between 6 and 7pm - the food...

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Thank Angie255060
Sweeta P, General Manager at Mercure Gerringong Resort, responded to this review

Thanks for your lovely review! We sure do have a great restaurant! :) Hope to see you again soon!

Sydney, Australia
Reviewed 9 September 2015

Drove from Sydney Arrived on a Sunday afternoon after dining out for lunch in local area. Quite pleasant surrounds .Rooms big enough for two people and clean. Average price for area,breakfast same as all hotels ,two pools one for Adults only one for families .Filtered view of green hillside through trees .

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Thank annoyedlocal2015
Sweeta P, General Manager at Mercure Gerringong Resort, responded to this review

Thanks for the great review! We hope to see you again soon! :)

Reviewed 3 September 2015

We stayed here for a romantic weekend and it was very nice. The room was just a little run down. The lounge and coffee table should have been replaced. There is a nice pool but it was too cold to go in it. There is plenty around the area to do.

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2Thank Christina B
Sweeta P, General Manager at Mercure Gerringong Resort, responded to this review

Hi Christina, Thanks so much for the feedback. We are happy to let you know we have upgraded most of the lounges in our guest rooms since you stayed in October. :) We hope to welcome you back to the resort to experience the upgrades we've made since your last visit.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Laundry Service
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Mercure Resort Gerringong, only 2 hours south of Sydney on the NSW south coast & 5 minutes from the beach. With 52 king rooms, an award winning restaurant, an indulgent day spa, 2 swimming pools, tennis court, a sun drenched garden courtyard & a kids play area... for holidays, events, conferences & weddings. Created to offer guests a personal experience... with views overlooking the hinterland, across protected wetlands & back to the sea. Enjoy the local charm of Gerringong, the Illawarra & the Shoalhaven where you’ll find golf, boutique wineries, scenic attractions, coastal walks, rainforests, recreation theme parks, kids attractions, fantastic shopping in many boutiques & the weekend markets…..so much to see & do ! ... more   less 

Additional Information about Mercure Gerringong Resort

Address: 1 Fern St, Gerringong, Kiama Municipality, New South Wales 2534, Australia (Formerly Bellachara Boutique Hotel)
Region: Australia > New South Wales > Kiama Municipality > Gerringong
Price Range: $133 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Gerringong Resort 4*
Number of rooms: 52
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Also Known As:
Mercure Resort Gerringong By The Sea Hotel Gerringong
Bellachara Boutique Gerringong
Mercure Gerringong Resort
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Questions & Answers

Questions? Get answers from Mercure Gerringong Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room in the East Block, they all have Verandah's overlooking the adult pool, gardens and some can see the ocean.”
 of 5 bubbles 228terryx, 14 Mar 2017 | Read review
“A room facing west to the escarpment”
 of 5 bubbles BillK789, 13 Mar 2017 | Read review
“With two pools it may be wise to choose a room away from them”
 of 5 bubbles 247PaulH, 16 Feb 2017 | Read review
“Try and ask for the level 2 rooms. They have the larger balcony especially if a larger family”
 of 5 bubbles Sez78, 19 Jan 2017 | Read review
“Ground floor”
 of 5 bubbles I5048GTdianes, 26 Dec 2016 | Read review
5 of 5