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Ballina Beach Resort

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Compton Dr corner Cedar Crescent, Ballina, New South Wales 2478 Australia
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
USD 123
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USD 124
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Free cancellation until 16/11/21
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (44)
Room & Suite (49)
Dining (4)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 18/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Ballina Beach Resort
Updated 18/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 19 hotels in Ballina
Location
Cleanliness
Service
Value
Travellers' Choice
Ballina Beach Resort offers 4 star hotel accommodation, conference and function facilities located just opposite stunning Lighthouse Beach adjoining the walkways along the Richmond river that meander into nearby Ballina. A short drive to iconic Byron Bay, the nearby village of Bangalow and the surfing hotspots of Lennox Head & Yamba, the best of the Northern Rivers region is right on your doorstep. Enjoy the 3 acres of lush tropical gardens with outdoor areas to lounge in and relax, read a good book or simply unwind, you'll feel at ease the moment you arrive.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Outdoor pool
Complimentary instant cofffee
Beach
Tennis court
Books, DVDs, music for children
Highchairs available
Electric vehicle charging station
Parking
Wifi
Pool / beach towels
Shallow end in pool
Fence around pool
Wine / champagne
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
BBQ facilities
Baggage storage
Non-smoking hotel
Outdoor furniture
Picnic area
First aid kit
Clothes dryer
Self-serve laundry
Washing machine
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Room features
Air conditioning
Housekeeping
Interconnected rooms available
Private balcony
Coffee / tea maker
Refrigerator
Flatscreen TV
Walk-in shower
Room service
Telephone
Wardrobe / wardrobe
Iron
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Mid-range
Languages Spoken
English
316Reviews4Q+A65Room tips
Traveller rating
  • 96
  • 135
  • 52
  • 23
  • 10
Time of year
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Popular mentions
Bek Mc wrote a review Mar 2020
Kiama, Australia6 contributions2 helpful votes
Myself and my colleague stayed here for two nights recently, checking in on 25th March. My colleague, who uses a powered wheelchair, did not have the correct bedding configuration to allow her support worker to care for her. After her support worker was told that nothing could be done, we figured out a solution (the spare single bed in my room could be used in her "accessible" room to enable the correct positioning for a hoist and air pump mattress my colleague requires to avoid pressure sores etc). We approached reception to suggest the solution however the man (not a gentleman!) behind the counter was completely unhelpful and asked annoyed that we were asking him to fix the problem. At one point, he offered a refund, wanting us to go elsewhere at 5pm with an obvious need to
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Date of stay: March 2020
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Response from QualityHotel B, Manager at Ballina Beach Resort
Responded 25 Mar 2020
Thank you for taking the time to leave us feedback regarding your recent stay at Quality Hotel Ballina. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Regarding your experience, your travel agent did contact us twice regarding the exact room configuration and contents prior to your arrival. Unfortunately it doesn’t sound like your booking agent hasn’t passed on any of those details to you. The room configuration you required was not one that had been booked with us, nor one we provide. No arrangements were made prior to your arrival so that we could have prepared the room in advance for you, which we could have done with notice. Due to your own safety, we cannot have guests moving equipment, and as our front desk staff member was the only staff member on at that time, it is not possible for him to have moved a single bed frame and mattress on his own within health and safety guidelines. We do strive to provide the best possible experience for our guests, and with notice, we could have moved the room for you so that you were not inconvenienced during your stay. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the response you received upon your request, it sounds like it was a stressful situation for all involved. The following day, it was much easier to complete your requested room change, as multiple staff members were able to move the furniture around for you. Again, thank you for your time and valuable feedback, we appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Ballina. Kind regards, The team @ Quality Hotel Ballina
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lfw00d wrote a review Jan 2020
1 contribution
Our family really enjoyed our recent trip to Ballina. Easy walk to beach, quiet and peaceful surroundings with lovely garden area. Our room had everything we needed for our stay and allowed us to self cater to keep our costs down. We enjoyed sitting out on our verandah in the afternoon sea breeze and later walking down to the river to watch dolphins playing.
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Review collected in partnership with this hotel
Date of stay: December 2019
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Response from QualityHotel B, Manager at Ballina Beach Resort
Responded 21 Jan 2020
Thanks so much for your feedback, we're really glad you enjoyed your stay with us. We hope to see you again soon! Kind Regards, Sarah & Gareth Management
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344gerlindem wrote a review Jan 2020
Bordeaux, France6 contributions
The Quality Beach Resort a hidden treasure given its location to the beach, restaurants and beautiful walking trails. Excellent amenities and value for money given all thats available. Friendly reception staff, plenty of parking, tennis court, generous pool and B-BQ area. Our room was spacious, accommodating three family members - can recommend you stay here when in Ballina, particularly if you're looking for a relaxing break.
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Review collected in partnership with this hotel
Date of stay: December 2019
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Response from QualityHotel B, Manager at Ballina Beach Resort
Responded 12 Jan 2020
Thanks so much for taking the time to leave a review! Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. We're so glad you enjoyed your stay with us and we look forward to seeing you in the future! Kind regards, Sarah & Gareth Management Quality Hotel Ballina Beach Resort 02 66868888
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anjo1311 wrote a review Jan 2020
Sydney, Australia1 contribution
I enjoy the proximity to beach and breakwater. I have stayed in the hotel approx 4 times previously. The staff are helpful and pleasant. The grounds are well kept and the rooms are bright and airy.my room had a bar fridge,microwave, kettle, basic dishes and a sink. All I needed to stay for a few days without needing to shop daily or eat out all the time. I will definitely return
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Review collected in partnership with this hotel
Date of stay: December 2019
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Response from QualityHotel B, Manager at Ballina Beach Resort
Responded 9 Jan 2020
Anjo, Thank you for the great feedback - we're pleased you enjoyed your recent stay and we look forward to seeing you back again son.
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kitWILLIAMS wrote a review Jan 2020
1 contribution
Family Unit Kitchenette 5 Nights Dec 2019 to Jan 2020. Unit is spacious with a great sized courtyard. In need a good clean and dusting and maintenance to leaking taps which we informed the maintenance man. Location was perfect, however the Resort needs a little TLC. should look inviting. Pool needs daily cleaning in Peak Season.Family Unit Kitchenette 5 Nights Dec 2019 to Jan 2020. Unit is spacious with a great sized courtyard. In need a good clean and dusting and maintenance to leaking taps which we informed the maintenance man. Location was perfect, however the Resort needs a little TLC.
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Review collected in partnership with this hotel
Date of stay: December 2019
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Response from QualityHotel B, Manager at Ballina Beach Resort
Responded 9 Jan 2020
Kit, Thank you for your feedback comments, we appreciate hearing when things might not be just right so we can look into hot make improvements at all times. Over the very busy season some things can take longer to work with and can be delayed to ensure we have rooms available and as we get back to normal again we will be able to take a look at those items you've mentioned to rectify wherever needed. Thanks for the 'heads up feedback' and we hope you see these addressed for your next visit.
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PRICE RANGE
USD 79 - USD 115 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ballina beach hotel
LOCATION
AustraliaNew South WalesBallina ShireBallina
NUMBER OF ROOMS
46
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