Myself and my colleague stayed here for two nights recently, checking in on 25th March. My colleague, who uses a powered wheelchair, did not have the correct bedding configuration to allow her support worker to care for her. After her support worker was told that nothing could be done, we figured out a solution (the spare single bed in my room could be used in her "accessible" room to enable the correct positioning for a hoist and air pump mattress my colleague requires to avoid pressure sores etc). We approached reception to suggest the solution however the man (not a gentleman!) behind the counter was completely unhelpful and asked annoyed that we were asking him to fix the problem. At one point, he offered a refund, wanting us to go elsewhere at 5pm with an obvious need to…
Our family really enjoyed our recent trip to Ballina. Easy walk to beach, quiet and peaceful surroundings with lovely garden area. Our room had everything we needed for our stay and allowed us to self cater to keep our costs down. We enjoyed sitting out on our verandah in the afternoon sea breeze and later walking down to the river to watch dolphins playing.
The Quality Beach Resort a hidden treasure given its location to the beach, restaurants and beautiful walking trails. Excellent amenities and value for money given all thats available. Friendly reception staff, plenty of parking, tennis court, generous pool and B-BQ area. Our room was spacious, accommodating three family members - can recommend you stay here when in Ballina, particularly if you're looking for a relaxing break.
I enjoy the proximity to beach and breakwater. I have stayed in the hotel approx 4 times previously. The staff are helpful and pleasant. The grounds are well kept and the rooms are bright and airy.my room had a bar fridge,microwave, kettle, basic dishes and a sink. All I needed to stay for a few days without needing to shop daily or eat out all the time. I will definitely return
Family Unit Kitchenette 5 Nights Dec 2019 to Jan 2020. Unit is spacious with a great sized courtyard. In need a good clean and dusting and maintenance to leaking taps which we informed the maintenance man. Location was perfect, however the Resort needs a little TLC. should look inviting. Pool needs daily cleaning in Peak Season.Family Unit Kitchenette 5 Nights Dec 2019 to Jan 2020. Unit is spacious with a great sized courtyard. In need a good clean and dusting and maintenance to leaking taps which we informed the maintenance man. Location was perfect, however the Resort needs a little TLC.