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Travelodge St Austell Hotel

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1 room 2 adults 0 children
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Travelodge St Austell Hotel
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533 Reviews from our TripAdvisor Community

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Showing 529: English reviews
Wickford, United Kingdom
Reviewed 31 July 2016

We stayed here on Friday 22nd July for one night and that was enough. The staff were very friendly and helpful but the room was much too hot and the windows only open slightly so no air in room at all, there were fans provide in the rooms but this didn't make any difference and it wasn't even that hot...

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Helpful?
Thank Toxicstar
TravelodgeUK, Shannon from the Social Media Team at Travelodge St Austell Hotel, responded to this review

We appreciate the time you have taken to review our hotel. We are really sorry to hear that the room temperature spoiled your stay with us. We strive to make our customers as comfortable as possible and we would like to apologise if on this occasion we were not able to offer you a good night's sleep. Thanks again, we...

Glasgow, United Kingdom
Reviewed 31 July 2016 via mobile

Arrived at hotel in a small retail park wit a McDonald's and kfc also a costa coffee . Check in was straight forward had room 3 on first floor for 6 nights from July 30 to Aug 5 th . Guy on night shift very helpful and hotel in good area will follow up with nights sleep and breakfast report...

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Helpful?
Thank Scott B
TravelodgeUK, Nicolas from the Social Media team at Travelodge St Austell Hotel, responded to this review

We appreciate the time you have taken to review our St Austell Travelodge and we thank you for sharing your helpful experience with us. We encourage all our staff to work hard towards providing the best experience possible for each guest, so we are delighted to hear that our team members were able to make your stay more enjoyable. We...

Somerset, United Kingdom
Reviewed 30 July 2016

Room was too hot due to insufficient ventilation, lack of air conditioning, although the was an electric fan in the room this was not very effective, consequently we did not get a good nights sleep! The room was clean and the breakfast was satisfactory, but we did complain and get a room refund.

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Helpful?
Thank Stan M
Reviewed 29 July 2016 via mobile

Stayed here with my partner and children in a family room on the first floor. Although it was very hot outside, steps had been taken to make it as cool as possible within the room for our arrival, i.e fan operating, Windows open, curtains closed etc. An air conditioning unit in the room would have been highly beneficial however the...

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Thank mikemurphy86
Ferndown, United Kingdom
Reviewed 27 July 2016

Stayed one night, that was enough, had fan on all night window open, room was like a sauna despite it being a cool summer night. perversely Hotel had air con in reception/restaurant this seems to be par for the course in travelodges. Room apart from this ok clean no phone basic certainly not worth the £90 paid.

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Helpful?
Thank David B
TravelodgeUK, Nicolas from the Social Media team at Travelodge St Austell Hotel, responded to this review

Please allow us to thank you for sharing your helpful review of our St Austell Travelodge with us. During the warmer spells, we know how vital it is to offer rooms to relax and beat the weather. To achieve a cooler room we have take measures to ensure our guests are comfortable, we have provided fans and lighter bed linen...

Northampton, United Kingdom
Reviewed 24 July 2016

Pleasant and modern hotel on the outskirts of the town centre. Good parking available KFC ,McD`s and Costa on the same site. Bar and restaurant within the hotel. Not the best bar prices around but a good breakfast available. I can`t comment on evening meals as I didn't eat there. I stayed in July when the weather was hot and...

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Helpful?
Thank Malcolm S
TravelodgeUK, Shannon from the Social Media Team at Travelodge St Austell Hotel, responded to this review

Thank you for taking the time to review our Travelodge St Austell hotel. We are sorry to hear that your experience was spoiled by the lack of air conditioning. We have taken measures to limit the nuisance caused by the heat and we do apologise if these were not sufficient to give you a good night’s sleep. We hope to...

Birmingham, United Kingdom
Reviewed 24 July 2016

I have stayed here twice when visiting St Austell mainly due to its location as its pretty central to the town/Eden project and getting to other points of interest in the area. However, I think my second stay will be my last as I stayed in June when it was just starting to get hotter and found that the rooms...

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Helpful?
Thank Sarah R
TravelodgeUK, Nicolas from the Social Media team at Travelodge St Austell Hotel, responded to this review

Thank you for taking the time to submit your review of our St Austell Travelodge. We are so pleased to learn the hotel was an ideal location to suit your needs, however we're sorry to learn of the heat issue that impacted your stay, please rest assured your comments have been passed to the hotel. We are truly sorry that...

Rochdale, United Kingdom
Reviewed 22 July 2016

This hotel is an ideal location to use as a base for visiting other popular places such as Mevagissey, Charlestown and Fowey - all within a 6 mile radius. There is plenty of parking and you are attached to other retail outlets such as KFC and Costa. We had a family room which was modern, very clean with a good...

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Thank Nigel S
Bexhill-on-Sea, United Kingdom
Reviewed 21 July 2016

Lovely Helpful staff, clean rooms and excellent service. The car park is really handu out the front with security keeping an eye on it for you. From our experience I would happily recommend this hotel. Very good breakfasts on a buffet service. Plus, if you plan ahead you can get a really good deal on room price.

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Thank clutchdowndon
Reviewed 18 July 2016

A great little gem in a popular holiday location. Located in a small business park, this Lodge is ideally situated with plenty of parking. The brand is consistent across the country with the only variable being the staff employed, and at this location the staff were excellent, with a professional attitude and a cheery disposition.

Review collected in partnership with Travelodge
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Helpful?
Thank Andy H
TravelodgeUK, Niki from The Social Media Team at Travelodge St Austell Hotel, responded to this review

Thank you for taking the time to write a review. We are so pleased to learn that you were happy with the overall experience of your stay. We strive to give customers an enjoyable stay and we are happy to see that this has been achieved. Feedback such as yours is invaluable and we will ensure the hotel receives a...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking

Additional Information about Travelodge St Austell Hotel

Address: Pentewan Road, St Austell PL25 5BU, England
Region: United Kingdom > England > Cornwall > St Austell
Price Range: $64 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Travelodge St Austell Hotel 2*
Number of rooms: 102
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Also Known As:
Fairfield Inn St Austell
Travel Lodge St Austell
Travelodge St Austell Hotel Cornwall
St Austell Travel Lodge
St Austell Travelodge
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Questions & Answers

Here's what travellers have asked, with answers from Travelodge St Austell Hotel staff and other travellers.
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9 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose rear to be away from car park but looking onto A390, front for main Mevagissey road. Not much in it.”
 of 5 bubbles dg430924, 3 Jan 2017 | Read review
“chose another hotel!”
 of 5 bubbles NicholaLou, 9 Dec 2016 | Read review
“do not got on the top floor as will be hot to sleep ( even in Autumn ) middle lvl or below is best”
 of 5 bubbles GranttheTank, 29 Sep 2016 | Read review
“The car park is coolest !!”
 of 5 bubbles rosemarydibb, 15 Sep 2016 | Read review
“book another hotel”
 of 5 bubbles amyhQ6547QP, 15 Sep 2016 | Read review
5 of 5