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The Cornwall Hotel, Spa & Estate

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The Cornwall Hotel, Spa & Estate
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1,939 Reviews from our TripAdvisor Community

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Showing 1,928: English reviews
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Darwin, Australia
Reviewed 4 days ago NEW

Friendly staff at this hotel with the Elephant restaurant and bar, great food and wine. There is also an indoor pool and spa. The hotel is a little tired and dated and the pool area and changing rooms are being modernised. The spa team were helpful and the massage was relaxing, although book early as there were only two treatment...

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Helpful?
Thank jokinder
CornwallHotel, General Manager at The Cornwall Hotel, Spa & Estate, responded to this review

Thank you for your comments. I was pleased to see you enjoyed the hotel...I have taken note of your comments and would like to assure guests that we are refurbishing the spa area over a period of time as part of a general upgrade policy.... with rooms and lodges also being completed one at a time to avoid too much...

Hayling Island, United Kingdom
Reviewed 4 days ago NEW

The Cornwall Hotel Spa and Estate is ideally situated close to St Austell town centre but still in the country on the Mevagissey Road. The bedrooms were nicely appointed and the beds very comfortable. The breakfast was good with a varied choice. The staff friendly and helpful. One point for shorter people. The shower was over the bath and the...

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Helpful?
1Thank JohnCracknell
CornwallHotel, General Manager at The Cornwall Hotel, Spa & Estate, responded to this review

Thanks for your comments. Delighted you enjoyed your stay, I take your point about the showers....a bit of lateral thinking by our maintenance team is required ...methinks! JLF

Greater London, United Kingdom
Reviewed 5 days ago NEW

This hotel has got a big problem with their fire alarm system. I have stayed there four times and on two occasions the fire alarm went off. The fire brigade came and it turned out to be a false alarm. No apologies were given on either occasion. The breakfast is poor value for money. Some of the rooms have got...

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Helpful?
Thank seeme507
CornwallHotel, General Manager at The Cornwall Hotel, Spa & Estate, responded to this review

Thank you for your comments. Its always difficult to comment on a fire alarm incident, procedure was followed and although an inconvenience, really is there for your safety. I apologize if one of the team did not apologize to you personally, once the all clear is given, guests usually disperse quite quickly...but I also know the reboot procedure for the...

Dartmouth, United Kingdom
Reviewed 1 week ago NEWvia mobile

Myself and family love this hotel and returned numerous times. Perfect place for a relaxing few days and base to explore more of Cornwall. Gorgeous relaxing pool and spa, and beautiful bar and restaurant! Breakfast is fantastic! We have been as a couple and also with the whole family including two young children. Although definitely more an adults hotel they...

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Helpful?
1Thank GossL
CornwallHotel, General Manager at The Cornwall Hotel, Spa & Estate, responded to this review

Thanks for your comments. Music to my ears! it's great when we get it right....appreciate we have to keep our guard up though...see you again soon. JLF

Waterlooville, England, United Kingdom
Reviewed 1 week ago NEWvia mobile

I stayed here 2 nights on business and loved The Cornwall. It's a stunning hotel in beautiful grounds. Rooms are chic, well appointed and have lovely big balconies with scenic views. The gym and spa are very well equipped and the whole place has a luxury feel to it. I didn't eat at the restaurant so can't comment on that...

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Helpful?
Thank Gill S
CornwallHotel, General Manager at The Cornwall Hotel, Spa & Estate, responded to this review

Thank you for your comments. I am delighted you enjoyed your stay and I will look into the shower pressure in that area of the hotel. JLF

Chard, United Kingdom
Reviewed 1 week ago

staff friendly but never saw the same person twice. bedroom big but smell on occasions from the sewage plant not nice. Breakfast at 8 I think had been cooked at 6. everyone eating at the same time as us left a huge amount. first day sausage were walls worst cheap and like rubber. mushrooms were not fresh hash brown cake...

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Helpful?
Thank lewie54
CornwallHotel, General Manager at The Cornwall Hotel, Spa & Estate, responded to this review

Thank you for your comments. It is that time of year when the estate is waking up from winter, we are busily cleaning balconies, gardening etc for the new season, I am sorry you were in a room we haven't reached yet...there are only a few left to do. It is also the time we are taking on our Summer...

UK
Reviewed 1 week ago via mobile

Firstly the hotel. Set in lovely grounds with free parking. Fast, efficient check in, the feel of the hotel was modern and boutique. I got an excellent price from the hotels website that included use of the spa. The room was large with an outside terrace/balcony with seating and table. The bathroom was also large with a modern suite and...

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Helpful?
Thank Sass_UK67
CornwallHotel, General Manager at The Cornwall Hotel, Spa & Estate, responded to this review

Thank you for your comments. I am happy you enjoyed the hotel and I apologize on the restaurant's behalf for the room service. I feel the problem with your room service could have been a timing issue, (length of time the food is on the hotplate and time taken to deliver) which is something I will look into as nothing...

Devon, United Kingdom
Reviewed 1 week ago

We booked here as they were doing a '3 nights for the price of 2' offer - meaning we only paid £260 for 3 nights B&B in a Luxury room for 2 people! Our luxury room was a big room, with a massive bed (and SO comfortable!), balcony (unfortunately we could not use it as the Cornish weather wasn't on...

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Helpful?
Thank Vikster89
CornwallHotel, General Manager at The Cornwall Hotel, Spa & Estate, responded to this review

Thank you for your comments. Staying 3 nights really is a good way to experience The Cornwall...hopefully we can arrange better weather next time! Hope to see you soon too. JLF

Reading, United Kingdom
Reviewed 1 week ago

This place is fantastic, the rooms are just lovely more like suites Than a hotel room, pool and spa just superb very clean and great customer service, the elephant restaurant on the ground floor of this hotel was just perfect, great menu and very high quality. Book this place you won't go far wrong.

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Helpful?
1Thank dean h
CornwallHotel, General Manager at The Cornwall Hotel, Spa & Estate, responded to this review

Thank you for your comments. I am really pleased you enjoyed your stay....Spring brings a feeling of optimism each year and as the estate wakes up...I feel it too for the coming season. JLF

Horsham, United Kingdom
Reviewed 2 weeks ago via mobile

Had a two night secret escapes break. Arrived at the hotel and was given the key to our superior room. The room however had a strange musty/damp smell. Reception was very helpful and immediately changed our room. The next room had no such problem. The room overall was really good. Very clean, spacious, comfy large bed. The only 2 minor...

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Helpful?
Thank Chippy2013
CornwallHotel, General Manager at The Cornwall Hotel, Spa & Estate, responded to this review

Thank you for your comments. I am delighted you enjoyed your stay with us and I will look into the 2 issues that you have highlighted. JLF

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
A stunning four-star hotel, woodland homes to buy or rent and a luxurious spa set in 43 acres of glorious Victorian parkland – The Cornwall Hotel, Spa & Estate is a true haven, within touching distance of many of the county’s most popular beaches and attractions. ... more   less 

Additional Information about The Cornwall Hotel, Spa & Estate

Address: Pentewan Road | Tregorrick, St Austell PL26 7AB, England
Region: United Kingdom > England > Cornwall > St Austell
Price Range: $127 - $390 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Cornwall Hotel, Spa & Estate 4*
Number of rooms: 65
Reservation Options:
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Also Known As:
The Cornwall Hotel, Spa & Estate St Austell
Hotel Style:
#1 Business Hotel in St Austell
#2 Romantic Hotel in St Austell
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Questions & Answers

Here's what travellers have asked, with answers from The Cornwall Hotel, Spa & Estate staff and other travellers.
15 questions
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St Austell, United Kingdom
Truro, England, United Kingdom
4 months ago
Truro, England, United Kingdom
4 months ago
Halifax, United Kingdom
7 months ago

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Questions? Get answers from The Cornwall Hotel, Spa & Estate staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the new rooms outside the main hotel, ( not for those with walking difficulties)”
 of 5 bubbles jokinder, 19 Mar 2017 | Read review
“Ask for a second floor room. Not for the view (which you will be lucky to get) but to get a decent night sleep”
 of 5 bubbles seeme507, 18 Mar 2017 | Read review
“Luxury rooms are a great size with huge beds!”
 of 5 bubbles Vikster89, 13 Mar 2017 | Read review
“Book a room with easy access to the spa”
 of 5 bubbles 539deanh, 11 Mar 2017 | Read review
“Go for new rooms in the new buildings”
 of 5 bubbles 581svetlanan, 23 Feb 2017 | Read review
5 of 5