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Hilton London Wembley

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Hilton London Wembley
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2,332 Reviews from our TripAdvisor Community

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Showing 2,159: English reviews
Farnham, United Kingdom
Reviewed 2 days ago NEW

Booked as we were going to a show at Wembley arena however this was cancelled. Staff were friendly knowledgeable and helpful. Ideally located for retail therapy and restaurants Easy access to London and the West End

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Patricia E
London, United Kingdom
Reviewed 2 days ago NEW

Hotel itself is super good , one of the best Hiltons in London along with T5, they have super nice livingwell with jacuzzi, pool , sauna , steam room, they provide you with towels and very attentive personal around there. Rooms are very big for a city like London , moderns. So if you would like to book that hotel...

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Helpful?
Thank cervia2010
BernadetteGilligan01, General Manager at Hilton London Wembley, responded to this review

Dear Guest, I am horrified to learn of your experience. As you can see from all of our great reviews, your experience is not reflective of our normally high standards of service. Please do get in touch by email with our Front of House Manager, Pauline.joannard@hilton.com so that we can get in touch personally to make it right for you....

Ulverston
Reviewed 4 days ago NEW

Overall despite a few niggles this is a comfortable well located hotel in Wembley.There are plenty of places to shop and eat nearby and Wembley Park tube provides a rapid link to central London.In addition the price of my stay was great value and I would certainly return.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank anars2017
BernadetteGilligan01, General Manager at Hilton London Wembley, responded to this review

Dear Guest, Many thanks for taking the time to post this review on Trip Advisor, we appreciate your feedback! Delighted that your overall stay was a pleasant one and pleased that you found your journey into Central London straight forward. We hope to welcome you back soon. With kind regards, Bernadette Gilligan General Manager

Dawlish, United Kingdom
Reviewed 5 days ago NEW

Modern, plush. Dinner food only ok. Really nice room. Modern facilities. Everything worked. The view from the restaurant is wonderful. But... food was fairly miserable and the next table was complaining bitterly about his. Had costvremoved. And they tried to add a 10% service charge. No chance. Really poor practice and I had it removed (but I left a 10%...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank PaulGarvey
BernadetteGilligan01, General Manager at Hilton London Wembley, responded to this review

Dear Guest, Thank you for taking the time to post this review. We appreciate your comments. We are sorry to hear about your dining experience which we have shared with our Executive Chef. We would love to hear more about your experience and would appreciate it if you can email my PA on priti.sachdev@hilton.com. We look forward to hearing from...

Cleethorpes, United Kingdom
Reviewed 1 week ago

Excellent hotel. Very clean room with air conditioning which was great, very helpful staff couldn't do enough for us to ensure that we had a gteat stay thank you for a wonderful stay we would definitely recommend this hotel

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank neilbR2985RK
BernadetteGilligan01, General Manager at Hilton London Wembley, responded to this review

Dear Guest, Thank you for your feedback, we are thrilled that you had a great stay with us! Many thanks for recommending us to everyone, we look forward to welcoming you back during your next trip to London. With kind regards, Bernadette Gilligan General Manager

Newcastle
Reviewed 1 week ago

Waited 45 mins to be checked in room hadn't been cleaned locations. Brilliant but plenty of other hotels around which were cheaper and probably more worth it . Spa was tiny and ridiculously expensive .

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Jade P
BernadetteGilligan01, General Manager at Hilton London Wembley, responded to this review

Dear Guest, Thank you for taking the time to complete this review following your stay at Hilton London Wembley. Very sorry to hear of your experience. I would be grateful if you could provide us with your telephone number so that we may contact you at your convenience to discuss your experience in detail. Please contact our Guest Relations Manager...

Luton, United Kingdom
Reviewed 1 week ago via mobile

First time staying at the Hilton London Wembley and I was impressed! Great location , great views, loved the decor in the lobby , the entire hotel is very fresh and inviting. I stayed in an executive twin room , the room was very comfortable & very quiet , only downfall was only one dressing gown in the room and...

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Helpful?
Thank bianca lee j
BernadetteGilligan01, General Manager at Hilton London Wembley, responded to this review

Dear Guest, Thank you for writing this review, we appreciate your feedback. Delighted that you had a great stay and you liked our hotel and location. We will share your feedback with the team and we all look forward to welcoming you back soon. With kind regards, Bernadette Gilligan General Manager

Manchester, United Kingdom
Reviewed 1 week ago

This is the 3rd time I have stayed here and once again it was a fantastic stay, fall out of the hotel into the Arena and the area now has lots of eateries and a fair few shops so there are things to do in the day time , easy walk to tube station, lovely food and rooms and just...

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Helpful?
Thank jowitch2
BernadetteGilligan01, General Manager at Hilton London Wembley, responded to this review

Dear Guest, Thank you for loyalty towards the Hilton Brand, we are thrilled that you had another fantastic stay with us at Hilton London Wembley! We hope you will book to stay with us again soon during your next trip to London. With kind regards, Bernadette Gilligan General Manager

Chichester, United Kingdom
Reviewed 1 week ago via mobile

Location, indoor pool,HHonors - reason for booking. First - u need to park at gold parking next to Hilton, 15£/day as per hilton's email, but display says otherwise- apparently you have to park& then validate at Hilton desk for discount to be applied- its 24hrs on the dot, must take the car within 10mins of validation at the desk. You...

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Helpful?
1Thank SSSh2010
Johannesburg, South Africa
Reviewed 1 week ago via mobile

We went for our last evening in London as well as my Partners birthday. The front desk sent him a bottle of wine and birthday card to the room. It was all as advertised and staff was very friendly would definitely visit again

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Helpful?
Thank E9837BUjohnl
BernadetteGilligan01, General Manager at Hilton London Wembley, responded to this review

Dear Guest, Many thanks for writing this review, we are really glad that both you and your partner had an enjoyable stay! Thanks for letting us know that you will return. We look forward to welcoming you both back in the near future. With kind regards, Bernadette Gilligan General Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton London Wembley

Address: 5 Lakeside Way, Wembley HA9 0BU, England
Region: United Kingdom > England > Greater London > Wembley
Price Range: $119 - $628 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Wembley 4*
Number of rooms: 361
Reservation Options:
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Hotel Style:
#3 Luxury Hotel in Wembley
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Wembley staff and other travellers.
33 questions
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Questions? Get answers from Hilton London Wembley staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Front rooms look over Wembley Stadium”
  • this mirror has a part in middle that doesn't steam up - love it
 of 5 bubbles jowitch2, 8 Jan 2017 | Read review
“Stadium view on executive floors (8 and 9).”
 of 5 bubbles Marvellous1967, 6 Jan 2017 | Read review
“Higher floors offer better view. If possible, get a suite for bigger space.”
 of 5 bubbles emihai, 2 Jan 2017 | Read review
“Both times that I've stayed there have been great!”
 of 5 bubbles , 19 Dec 2016 | Read review
“Room good value for money.....for everything else there's Mastercard!!!”
 of 5 bubbles jenny2910, 19 Dec 2016 | Read review
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