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Holiday Inn London-Shepperton

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Holiday Inn London-Shepperton
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606 Reviews from our TripAdvisor Community

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Showing 594: English reviews
London
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 2 days ago NEW via mobile

A bit disappointing for a Holiday Inn. On arrival I was welcomed by Anita a trainee receptionist who was very friendly and professional however that's where it ended. The rooms are very dated and worn! Lights not working, air conditioning not working, wallpaper peeling at the edges, thin pillows with no support. The public areas are nice and the food... More 

Helpful?
Thank Concorde123
Helston, England, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 days ago NEW

Greeted by a young member of staff who kindly took us up to our room. The room was spotless. Nice toiletries. Plenty of tea and coffees (at reception we were given extra milk) comfortable bed, room temperature perfect. Loved the comfy pillows. Slept well. Breakfast very generous with a good selection. Can't wait to return next year

Helpful?
Thank Christine B
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 days ago NEW via mobile

From the outside it looks nice l, set in lovely wooded grounds. The reception area is nice. Then it goes down hill! On approach to our room the corridor smelt of damp & mound! The room well was dirty! Mound in bathroom, stained floor, not hoovered,not dusted. Returned at midnight to broken heating! Rang reception a young lad brought us... More 

Helpful?
Thank Sally G

Travellers are raving about these Shepperton hotels

Somerset
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 1 week ago via mobile

I checked into the Holiday Inn @ Shepperton for business. The hotel has a large car park, although access to the front of the hotel from the car park involves a lengthy walk back round to the front of the building. I'm are there must be an alternative route but it's not obvious from when arriving - so perhaps a... More 

Helpful?
Thank jayceekeys
Newbury, United Kingdom
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

I stayed here for 1 night on 22nd November 2016. We checked in and was asked for my email address during the process, I then received an email from IHG Rewards club with my member number and pin. I was not asked if I wanted this at reception and thought this should have been asked. The Room (No 136) was... More 

Helpful?
2 Thank Nik G
Cheltenham, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago via mobile

Having stayed in a large number of Holiday Inns throughout the UK, this one is a little in need of the upgrade many have gone through. Room is ok but no wifi so the days e-mails had to be done in the bar area, not what I would expect. The restaurant was full for the night at 7.20, had to... More 

Helpful?
1 Thank Richard G
Lymington, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

Not sure what to expect from Holiday Inns For a Business stay the rooms very acceptable clean and well managed Quite large and visitors a little noisy over night but that's not the Hotels fault Bar and breakfast good business standard Not sure if I would book to take wife unless just to get into London

Helpful?
Thank Andrew F
Ely, United Kingdom
Level Contributor
109 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 weeks ago via mobile

Stayed overnight in a twin room with my son. Room was very small but ok for overnight with a late arrival and early start. Breakfast was £15 for the two of us- ok. Hotel could use a bit of a wake up in terms of staff, rooms and food.

Helpful?
Thank Stephen W
Gloucester, United Kingdom
Level Contributor
81 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 2 weeks ago via mobile

We were booked in as part of a theatre trip .The room was a good size ,the bed was really comfy ,the bathroom adequate and the breakfast excellent .The staff we spoke with were polite and efficient .If I were booking another theatre trip I wouldn't have a problem staying here .Thumbs up from me .

Helpful?
Thank GingerGeri
Montreal, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

Comparing with USA and Canada where I live, not impressed ! Room was OLD fashioned with broken heating (supposed to have self setting A/C to put to temperature you choose) but only had plug-in heater near desk. No SKY Sports even downstairs in any of the 3 x large TV to watch Rugby England v S.Africa. Bar meals expensive, as... More 

Helpful?
Thank Angus and Carol... S
IHGService, Guest Relations Manager at Holiday Inn London-Shepperton, responded to this review

Dear Angus and Carol... S, Thank you for sharing your feedback and for choosing our property for your lodging needs. I appreciate the positive remarks regarding our helpful staff. We constantly strive to provide an environment of comfort and value to our guests and I am disappointed we were unable to meet this during your stay. I am sorry for... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Holiday Inn London Shepperton is ideally suited for both business and leisure. An AA approved 4 star hotel close to Heathrow Airport and set in 11 acres of grounds with ample free parking. Local attractions include Twickenham Rugby, Hampton Court Palace and Windsor with special family theme park Legoland, Chessington World of Adventures and Thorpe Park packages for children. With the M3 and M25 motorways only minutes away, Holiday Inn London Shepperton is easily accessible for London, Richmond and Kingston. Family rooms are available and kids eat free when sharing.For a place to chill over a glass of wine or bite to eat, the Regatta Restaurant & Bar offers an impressive choice of dishes, themed midweek dinners and traditional Sunday roast.The Conference & Meeting Centre features 10 meeting rooms accommodating up to 100 delegates, with natural daylight, high-speed WiFi internet access, blackout, 8 hour comfort chairs and air-conditioning. This conference hotel also provides the informal Conference Cafe for unlimited drinks for delegates. For a place to unwind and recuperate, the leisure club at Holiday Inn Shepperton offers a range of facilities including an indoor pool, spa, sauna and fully equipped gym to ensure you feel relaxed and at your best. In compliance with UK Law smoking is only permitted in designated smoking bedrooms at the hotel. ... more   less 

Additional Information about Holiday Inn London-Shepperton

Address: Felix Lane, Shepperton TW17 8NP, England
Region: United Kingdom > England > Surrey > Shepperton
Price Range: $109 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn London-Shepperton 4*
Number of rooms: 185
Reservation Options:
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Also Known As:
Holiday Inn London-Shepperton Hotel Shepperton
Holiday Inn Shepperton
Shepperton Holiday Inn
Holiday Inn London-Shepperton England
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn London-Shepperton staff and other travellers.
4 questions
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Wolverhampton, UK
Leamington Spa, United Kingdom
Leamington Spa, United Kingdom
over a year ago

See all questions (4)

Questions? Get answers from Holiday Inn London-Shepperton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“DEMAND an immediate change if not happy with room BEFORE you use anything.”
  • NO bulbs in overhead bedlights and only 1 middle lamp NOT bright enough to read
  • Main A/C - Heating NOT working !!! room unable to be set to required temp.
  • Noise every 1 - 2 hrs LOUD from in here
  • Noise every 1 - 2 hrs LOUD from in here - transformer ?
  • No suction to remove steam so mirror fogs up 100% when showering and sign asks to shut door to a
  • small heater as MAIN A/C +Heating not working
 of 5 bubbles angusandcarolines, 14 Nov 2016 | Read review
“All rooms are quiet (except those close to the lifts)”
 of 5 bubbles giannir, 1 Nov 2016 | Read review
“Lovely quiet location all rooms are good.”
 of 5 bubbles wolfreton, 26 Oct 2016 | Read review
“Go somewhere else.”
 of 5 bubbles 303anon, 23 Oct 2016 | Read review
“Stay somewhere else”
 of 5 bubbles HelloDolly1965, 9 Oct 2016 | Read review
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