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Sofitel London Heathrow

getaroom.comUSD 188*
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Certificate of Excellence
GreenLeadersSilver level
07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 270*
USD 188*
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USD 207*
USD 208*
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Sofitel London Heathrow
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10,358 Reviews from our TripAdvisor Community

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Showing 9,954: English reviews
Bristol, United Kingdom
Reviewed 14 May 2016

This is the place you most want to be in after a long journey to or from Heathrow. Excellent rooms with all the facilities you could wish for. The dinner and breakfast I had were wholesome and tasty. The reception staff were pleasant and efficient and able to help in any way, making my stay most enjoyable.

Review collected in partnership with this hotel
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Helpful?
2Thank A2894JJmargareth
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear A2894JJmargareth Thank you for taking the time to share your comments with the Trip Advisor community, Such great comments are a delight to read and I am pleased to know that you had a fantastic dinner and breakfast experience in our Food and Beverages outlets where you found the quality of the food offered to be tasty. It is...

Reviewed 14 May 2016

Great location for central London. Friendly staff and overall excellent service. Very good dinning in bar for coffee/tea, and in the main restaurant for an eclectic mix of breakfast offerings. Use regularly, highly recommended.

Review collected in partnership with this hotel
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Helpful?
2Thank DaleBallinger
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear DaleBallinger Thank you for taking the time to share your comments with the Trip Advisor community, Such fantastic comments are a delight to read, and I am pleased to know that you had another great stay at the Sofitel London Heathrow. I am also glad to read that you enjoyed the excellent service delivered by our Ambassadors throughout your...

San Ramon, California
Reviewed 14 May 2016

Review collected in partnership with Sofitel.com
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2Thank John S
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Marlborough, United Kingdom
Reviewed 14 May 2016

Confusing lift system, designed to stop non-residents getting into room areas. Super-helpful staff in the bar (found an extension cord so I could connect). God place to work while waiting for client meets.

Review collected in partnership with this hotel
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Helpful?
1Thank Daryl S
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Daryl S Thank you for taking the time to share your comments with the Trip Advisor community, It is a pleasure to see how highly you rated your experience in our Bar, where you found our Ambassadors to be very helpful and accommodating. However I am sorry to read the inconvenience caused by the lift system, designed indeed for...

San Luis Obispo County, California
Reviewed 14 May 2016 via mobile

I was lucky enough to stay at this luxurious hotel for one night with my mother and aunt before heading out on an early flight. We were upgraded upon check in and the suite we were given had our heads spinning! A seperate living room with flat screen tv and very comfortable sofa bed, 2 bathrooms - 1 impressive master...

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1Thank Skullatone
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Skullatone Thank you for taking the time to share your comments with the Trip Advisor community, I am thrilled to read that your stay at the Sofitel London Heathrow exceeded your expectations, and that you were particularly pleased by the quality of your upgraded bedroom which you found very spacious, and well-appointed. I am also glad to know that...

Loomis
Reviewed 13 May 2016

Very nice, super clean, and so very quiet and convenient to the Airport. I will defenitly be staying here on my next trip to the UK weather it's on business or personal travel. I would recondmend this hotel to anyone who needs to or wants to stay near Heathrow. It's a great and professional place to stay.

Review collected in partnership with this hotel
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Helpful?
2Thank Dave H
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Dave H, Thank you for taking the time to review our hotel following your recent stay with us. Such great comments are a delight to read and I am pleased to know that Sofitel London Heathrow met all your expectations, from your bedroom, to the service delivered by our ambassadors. Thank you for recommending us. We greatly appreciate your...

Milan, Italy
Reviewed 13 May 2016 via mobile

The hotel is Very nice ... Close to T5Heatrow airport But personally it's not 5⭐️L... Positive opionion: free late check out ... In conclusion it's a Normal business hotel... I suggest it for short periods ...food is good ... Late service! Thanks

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Helpful?
Thank 71MU84mu
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear 71MU84mu, Thank you for taking the time to share your comments with the Trip Advisor community First and foremost please accept my apologies as I was disappointed to read that your experience on your last visit did not meet your expectations. At Sofitel London Heathrow, we strive to deliver a high level of service throughout all our outlets and...

Asheville, North Carolina
Reviewed 13 May 2016 via mobile

Our family had a layover en route to Rome, and needed quick access to terminal 5 at Heathrow. This hotel fit the bill perfectly. The staff was very friendly and accommodating. We had afternoon drinks only in the tea room and we didn't have a chance to partake of breakfast so I can't speak to the quality of the food....

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Helpful?
Thank ncbeachlovers
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear ncbeachlovers, Thank you for taking the time to share your comments with the Trip Advisor community. I am delighted to read that your stay at the Sofitel London Heathrow met all your expectations. I am also pleased to read that you had a nice time in our Tea Saloon and that you enjoyed the service delivered by our ambassadors...

Reviewed 13 May 2016 via mobile

This place is fantastic the staff are first class! So friendly the lady in club millesime is so friendly and attentive ! Went in for afternoon tea and evening canapés beautiful- room very spacious we were in a suite, wonderful catch up! The best hotel I've stayed in thanks!

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Helpful?
3Thank Laura A
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Laura A, Thank you for taking the time to share your comments with the Trip Advisor community. I am pleased to read that our ambassadors from all of our outlets delivered a first class service particularly our ambassador from the club lounge who demonstrated a friendly and attentive service. At Sofitel London Heathrow we strive to deliver service excellence,...

Calgary, Alberta
Reviewed 13 May 2016

We stayed using the day rate as we had a 12 hour layover in Heathrow. The location is very convenient and clean hotel. It is connected to terminal 5. Breakfast buffet was amazing. We would strongly recommend to all. Do not miss

Review collected in partnership with this hotel
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3Thank jkgill13
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear jkgill13, Thank you for taking the time to share your comments with the Trip Advisor community. I am pleased to read that you had a wonderful stay during your short layover in Heathrow. Our location is indeed convenient as we are directly connected to Heathrow Terminal 5 via a covered walkway, offering easy access to all the transport links...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Pool
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Vivre
Vivre
Cuisines: Asian
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Only Heathrow Airport hotel with direct access to Terminal 5 via a covered walkway and Terminals 1, 2, 3 / Terminal 4 via courtesy Heathrow Express / Connect rail connection and only 21 minutes from Central London by train. Sofitel London Heathrow boasts 605 non-smoking bedrooms including 27 suites. All rooms include the famous Sofitel MyBed, plasma screen TV and double glazed windows (rooms facing outside have triple glazing). All bathrooms include separate walk-in shower and bath. For your meetings and events, the hotel's conference centre boasts 45 meeting rooms including three executive boardrooms, a tiered theatre and a main room for up to 1,300 delegates. The hotel food and beverage outlets include: La Belle Epoque - 3AA Rosette restaurant serving gourmet French cuisine with contemporary world influences; Vivre - with its open theatre kitchens, Sphere Bar, the Le Bar Parisien invites you to experience classic and trendy cocktails, as well as Champagne selection, and the Tea 5 salon serves delicious cakes and lunch options. Leisure facilities include the hotel's Zen Garden, a 24-hour gym as well as a hydro suite with vitality pool, sauna and steam room (chargeable). A hair salon is located on the ground floor. For travellers arriving by car, the hotel offers on-site underground car park as well as Park & Fly packages for up to 15 days. We do also offer transportation to and from the hotel. ... more   less 

Additional Information about Sofitel London Heathrow

Address: | Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
Region: United Kingdom > England > Greater London > Hounslow
Price Range: $221 - $475 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel London Heathrow 5*
Number of rooms: 605
Reservation Options:
TripAdvisor is proud to partner with ACCOR, Booking.com, Hotels.com, Travelocity, Expedia, Cancelon, Hotwire, Orbitz, Cheap Tickets, Priceline, HotelsforEveryone, TripOnline SA, getaroom.com, Evoline ltd and HotelQuickly so you can book your Sofitel London Heathrow reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel London Heathrow Hotel Hounslow
Sofitel Hotel London Heathrow
Sofitel Hotel Hounslow
London Sofitel
Hotel Style:
#1 Luxury Hotel in Hounslow
#1 Business Hotel in Hounslow
#1 Spa Hotel in Hounslow
#1 Romantic Hotel in Hounslow
#2 Family Hotel in Hounslow
#2 Green Hotel in Hounslow
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel London Heathrow staff and other travellers.
121 questions
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over a year ago

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Questions? Get answers from Sofitel London Heathrow staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You will enjoy the ultra modern hotel room at Sofitel Terminal 5...Just slide your door pass into the electric control and you are into a most enjoyable experience...”
richarddP8046RY, 27 Apr 2017 | Read review
“Ask for a room with an outside view also not too far from the elevators.”
Britjonusa, 25 Apr 2017 | Read review
“Milleseme lounge access gives you a "complimentary" evening bar and breakfast. An external room would give you something of a view.”
398kend, 25 Apr 2017 | Read review
“Close to airport but still a bit of a walk”
PermaJetLag, 23 Apr 2017 | Read review
“Prestige Suite with Club Millesime Lounge access are lovely rooms”
winnie1219, 23 Apr 2017 | Read review
5 of 5
getaroom.com
USD 188* /night
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SofitelUSD 207
Booking.comUSD 208
TripAdvisorUSD 188
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