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Sofitel London Heathrow

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Sofitel London Heathrow
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10,028 Reviews from our TripAdvisor Community

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Showing 9,642: English reviews
Colorado Springs, Colorado
Reviewed 2 May 2016

Review collected in partnership with Sofitel.com
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2Thank Wcpitcher
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Enniskillen, United Kingdom
Reviewed 2 May 2016

This is the third time I've stayed here before or after a flight & I cannot recommend it highly enough. .. firstly for convenience, then peace & quiet,- so near an airport terminal? YES!! fantastic beds, great food, all you need in a standard room, spend the money on breakfast, it has to be seen to be believed! I will...

Review collected in partnership with this hotel
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1Thank ParsonRussell
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear ParsonRussell, Thank you for taking the time to share your comments with the Trip Advisor community. It was good to welcome you back, and I am thrilled to read that your third stay at the Sofitel London Heathrow met once again your expectations. I am glad to read that you enjoyed the quality of your bedroom which you found...

Limassol, Cyprus
Reviewed 2 May 2016

I stay at the Sofitel every time I travel through London and the UK. It never fails to live up to my expectations. The rooms are clean and the staff are always extremely professional. The breakfast and staff at the restaurant is/are outstanding, I cannot say enough about this hotel for convenience, cleanliness, and overall outstanding service.

Review collected in partnership with this hotel
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1Thank CraigVan
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear CraigVan, Thank you for taking the time to share your comments with the Trip Advisor community. I am thrilled to read that you had another excellent stay at the Sofitel London Heathrow and that you were particularly pleased by your breakfast experience, where you found the quality of the food offered and the service delivered to be outstanding. It...

grays
Reviewed 2 May 2016

Stayed here over bank holiday weekend. Got good value for the room on their "May Madness" promotion. Picked up my partner who had returned from a long flight and wanted somewhere which didn't involve any driving. Easy to find and park and great links to the other terminals made everything simple. Nice staff behind the desk. Room lovely and comfortable,...

Review collected in partnership with this hotel
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1Thank essexgirl46
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear essexgirl46, Thank you for taking the time to review our hotel following your recent stay with us. Such great comments are a delight to read and I am pleased to know that all your expectations are met and that you particularly liked the convenience of our location and the excellent quality of food from our Vivre restaurant. I am...

Leeds, United Kingdom
Reviewed 1 May 2016

Large, roomy & airy feel to hotel living spaces. Clean rooms & prompt attention from staff. lots t do especially if waiting for a flight! Well decorated bathroom with excellent showers/bath & good quality in-room tea/coffee services.

Review collected in partnership with this hotel
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1Thank moneersharif
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear moneersharif, Thank you for taking the time to share your comments with the Trip Advisor community. I am pleased to read that you enjoyed our rooms which you found to be large, airy, clean with well decorated bathrooms and good quality room amenities. We consider our staff to be one of our biggest assets and they always strive to...

Reviewed 1 May 2016 via mobile

Our family stayed in a suite with a double bed and sofa bed for the children, aged 13 & 9. We were only here for one night as were flying from T5 the next day. The hotel was clean, modern and comfortable. Our room was great, we unpacked what we needed and headed to the complementary lounge to have a...

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Helpful?
2Thank DBomb12
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear DBomb12, Thank you for taking the time to review our hotel following your recent stay with us. I am thrilled to read that your stay and the facilities at Sofitel London Heathrow exceeded your expectations and that you enjoyed your suite where you found the room to be clean, modern and comfortable. It is also good to learn that...

London, United Kingdom
Reviewed 1 May 2016

We always stay at the Sofitel when flying out from Heathrow the following morning regardless of the terminal. The rooms are very comfortable and quiet and the other facilities excellent. But the best bit is the convenience. A short walk over the bridge into terminal 5 and easy access to the other terminals.

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1Thank Londoner54_10
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Londoner54_10, Thank you for taking the time to review our hotel following your recent stay with us. Such great comments are a delight to read and I am thrilled to know that Sofitel London Heathrow is your first choice when flying out from Heathrow. Our location is indeed convenient as we are directly connected to Heathrow Terminal 5 via...

Ellon
Reviewed 1 May 2016

Enjoyed our stay, perfect location when arrive late and travelling next day. Staff are friendly, helpful. Room nice and clean had everything we needed and very comfortable bed. Breakfast at hotel is a must so much to chose from

Review collected in partnership with this hotel
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1Thank tracygibb
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear tracygibb, Thank you for taking the time to review our hotel following your recent stay with us. Such great comments are a delight to read and I am pleased to know that all your expectations are met and that you particularly enjoyed the breakfast. I am also pleased to read that you enjoyed the convenience of our location and...

Lagos, Nigeria
Reviewed 1 May 2016

If you are looking for a stress-free start to your travels, this is the ideal location. you get a good nights rest, take a short walk to to T5 and you can forget the fears of being caught in the unpredictable London traffic

Review collected in partnership with this hotel
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1Thank Ibikunle O
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear ibikunle O, Thank you for taking the time to share your comments with the Trip Advisor community. I am pleased to read that you enjoyed the convenience of our location, The Sofitel London Heathrow is the only hotel directly linked to T5 Heathrow Airport via a covered link-bridge. The hotel offers an easy access to travellers arriving by air,...

London, United Kingdom
Reviewed 1 May 2016

Really nice hotel. Very helpful and friendly staff. It's really close to Heathrow Terminal 5 so if you are flying out or arriving at unsociable hours it's perfect. I would highly recommend the hotel based on the staff and the location. The afternoon tea in the restaurant was amazing and very reasonably priced. We were served by Gulshan who provided...

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Thank LondonAppDev
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear LondonAppDev, Thank you for taking the time to share your comments with the Trip Advisor community. I am always delighted to see ambassadors’ names on Trip Advisor as we strive to deliver an outstanding service to each and every customer, and I am sure that Gulshan will be thrilled to know that he made your tea salon experience so...

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Pool
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Vivre
Vivre
Cuisines: Asian
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Only Heathrow Airport hotel with direct access to Terminal 5 via a covered walkway and Terminals 1, 2, 3 / Terminal 4 via courtesy Heathrow Express / Connect rail connection and only 21 minutes from Central London by train. Sofitel London Heathrow boasts 605 non-smoking bedrooms including 27 suites. All rooms include the famous Sofitel MyBed, plasma screen TV and double glazed windows (rooms facing outside have triple glazing). All bathrooms include separate walk-in shower and bath. For your meetings and events, the hotel's conference centre boasts 45 meeting rooms including three executive boardrooms, a tiered theatre and a main room for up to 1,300 delegates. The hotel food and beverage outlets include: La Belle Epoque - 3AA Rosette restaurant serving gourmet French cuisine with contemporary world influences; Vivre - with its open theatre kitchens, Sphere Bar, the Le Bar Parisien invites you to experience classic and trendy cocktails, as well as Champagne selection, and the Tea 5 salon serves delicious cakes and lunch options. Leisure facilities include the hotel's Zen Garden, a 24-hour gym as well as a hydro suite with vitality pool, sauna and steam room (chargeable). A hair salon is located on the ground floor. For travellers arriving by car, the hotel offers on-site underground car park as well as Park & Fly packages for up to 15 days. We do also offer transportation to and from the hotel. ... more   less 

Additional Information about Sofitel London Heathrow

Address: | Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
Region: United Kingdom > England > Greater London > Hounslow
Price Range: $219 - $438 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sofitel London Heathrow 4*
Number of rooms: 605
Reservation Options:
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Also Known As:
Sofitel London Heathrow Hotel Hounslow
Sofitel Hotel London Heathrow
Sofitel Hotel Hounslow
London Sofitel
Hotel Style:
#1 Spa Hotel in Hounslow
#1 Romantic Hotel in Hounslow
#1 Business Hotel in Hounslow
#1 Luxury Hotel in Hounslow
#2 Green Hotel in Hounslow
#2 Family Hotel in Hounslow
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel London Heathrow staff and other travellers.
114 questions
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Questions? Get answers from Sofitel London Heathrow staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room was fabulous and the bed extremely comfortable”
 of 5 bubbles Z4092DUjoem, 23 Feb 2017 | Read review
“All are good and spacious ”
 of 5 bubbles chrissy292016, 20 Feb 2017 | Read review
“If two are staying how about two shower gels rather than one.”
 of 5 bubbles richard_lust, 20 Feb 2017 | Read review
“We find traveling with a long charger cable useful as there are no plug ins near the bed for phones, iPads, etc.”
 of 5 bubbles 947kimberlyw, 19 Feb 2017 | Read review
“I think they would all be first class, albeit we did get upgraded.”
 of 5 bubbles 563tubbyc, 18 Feb 2017 | Read review
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