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Sofitel London Heathrow

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Sofitel London Heathrow
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10,151 Reviews from our TripAdvisor Community

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Showing 9,760: English reviews
Reviewed 22 May 2016 via mobile

Quiet, great layover place. Left early the next morning and staff knew and suggested it being a "bank holiday" uses did not start until 6 am. They arranged a cab for us and it was not expensive. Too far to walk to terminal 3 but an easy walk to where it is in 5 (exit arrivals, turn right and all...

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Thank Richard J
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Richard J, Thank you for taking the time to review our hotel following your recent stay with us. It is a delight to read that your experience at the Sofitel London Heathrow met all your expectations and that you were particularly pleased by the service delivered by our Ambassadors throughout your stay. Our location is indeed very convenient as...

Bishops Tachbrook, United Kingdom
Reviewed 22 May 2016 via mobile

Another fabulous stay at Sofitel. I have stayed at this hotel on many occasions. We stayed in a junior suite as result of an upgrade. This was spacious and comfortable. Extremely quiet and relaxing. Lounge access was most enjoyable as usual. Delicious afternoon tea and evening canapés. Sonia the lounge hostess is extremely helpful and very cheerful. We opted to...

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1Thank Rmj20
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Rmj20, Thank you for taking the time to share your comments with the Trip Advisor community. Such great comments are a delight to read, and I am pleased to know that you enjoyed the quality of Junior Suite which you found most quiet and relaxing. It is also good to read how highly you rated your experience in our...

toronto, Canada
Reviewed 22 May 2016

Food was superb, specially the buffet breakfast. Clean rooms. The best and surprising feature is the design of the hotel.There is a curtain of air and sound deadening design between the outer windows and the inner window which creates the quietest hotel room anywhere in the world, let alone at a busy airport. Bathroom was spacious and comfortable with super...

Review collected in partnership with this hotel
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1Thank Helen H
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Helen H, Thank you for taking the time to share your comments with the Trip Advisor community. It is good to know that you enjoyed your stay at the Sofitel London Heathrow and that you were particularly pleased by your breakfast experience in our Vivre restaurant. I am also glad to read that your spacious and comfortable bathroom met...

Canberra, Australia
Reviewed 22 May 2016

We have been staying in the united Kingdom for two weeks for work. Our flight was leaving 1040 next morning, didn't want travel back into London after dropping of hire car. Decided to stay at the Sofitel, which was a great choice. Had a wonderful sleep, place was quiet, didn't hear any aircraft departing your arriving whilst there, Will stay...

Review collected in partnership with this hotel
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1Thank stephencH1418IV
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear stephencH1418IV, Thank you for taking the time to share your comments with the Trip Advisor community. It is a pleasure to know that you had a great stay at the Sofitel London Heathrow, and that you had a great night’s sleep thanks to the quality of your bedroom’s soundproofing despite the fact that we are located in one of...

Chelmsford, United Kingdom
Reviewed 21 May 2016

Stayed 1 night very comfortable and quiet. Excellent location for an early flight to Bergen from T5. I have stayed here on previous occasions but each time it gets better. The breakfast was excellent and much improved.

Review collected in partnership with this hotel
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1Thank Nigel T
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Nigel T, Thank you for taking the time to review our hotel following your recent stay with us. It was good to welcome you back and I am pleased to read that you had another great experience at the Sofitel London Heathrow where you had a comfortable and quiet stay. It is also good to know that you enjoyed...

Houston, Texas
Reviewed 21 May 2016

We've stayed here 4 times now, and it is consistently a great hotel. The rooms are well designed, and the value and convenience can't be beat. La Belle Epoque restaurant deserves a Michelin Star, maybe 2. Get the tasting menu with the wine pairing. Simply amazing.

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1Thank ptglaw
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear ptglaw, Thank you for taking the time to review our hotel following your recent stay with us. It is good to know that you had another great stay at the Sofitel London Heathrow and that you enjoyed the quality of your bedroom which you found well designed. I am also thrilled to read how highly you rated your experience...

Perth, Australia
Reviewed 20 May 2016

Stayed here for one night after arriving in London and needing an early departure the following morning. Check in was very efficient. Room was of a good size, comfortable and clean. The hotel itself feels quite big but the layout is very well organised. The hotel is connected to terminal 5 at Heathrow via a walkway, and we never even...

Review collected in partnership with Sofitel.com
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1Thank Shenae L
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Shenae L, Thank you for taking the time to review our hotel following your recent stay with us. I am delighted to read that you enjoyed your recent stay at the Sofitel London Heathrow and that we met all your expectations. Our location is indeed convenient as we are directly connected to Heathrow Terminal 5 via a covered walkway,...

Blakeney, United Kingdom
Reviewed 20 May 2016

This hotel is incredibly convenient for the airport but still manages to feel like a relaxed and comfortable hotel rather than just a stopover. The Belle Époque restaurant was outstanding. Very friendly helpful staff throughout the hotel. Immaculately clean.

Review collected in partnership with this hotel
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Helpful?
1Thank Lucy B
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Lucy B, Thank you for taking the time to review our hotel following your recent stay with us. Such great comments are a delight to read and I am pleased to know that Sofitel London Heathrow met all your expectations, from our restaurant La Belle Epoque which you found to be outstanding, to the service delivered by our ambassadors....

Portsmouth, United Kingdom
Reviewed 20 May 2016

You pay for it, but as the title says, getting to T5 is simple and fast and then your return to UK is made more convenient as you don't even have queue to get your keys back and you have a pre authorised car park exit ticket. We landed back at Heathrow and 35 mins later were on our way...

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1Thank beachfreaks
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear beachfreaks, Thank you for taking the time to review our hotel following your recent stay with us. I am delighted to read that you enjoyed your recent stay at the Sofitel London Heathrow and that we met all your expectations. Our location is indeed convenient as we are directly connected to Heathrow Terminal 5 via a covered walkway, offering...

UK
Reviewed 20 May 2016

Excellent service as always - friendly staff throughout the hotel. Executive level is welcoming and never intrusive or stuffy. This hotel actually enables us to relax before a long flight as it is so comfortable. We would not go any where else!

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2Thank Gloucs
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Gloucs, Thank you for taking the time to share your comments with the Trip Advisor community. I am thrilled to read that your stay at the Sofitel London Heathrow met all your expectations. I am also pleased to read that you enjoyed the service delivered by our ambassadors during your stay and that you had a comfortable and relaxing...

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Pool
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Vivre
Vivre
Cuisines: Asian
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Only Heathrow Airport hotel with direct access to Terminal 5 via a covered walkway and Terminals 1, 2, 3 / Terminal 4 via courtesy Heathrow Express / Connect rail connection and only 21 minutes from Central London by train. Sofitel London Heathrow boasts 605 non-smoking bedrooms including 27 suites. All rooms include the famous Sofitel MyBed, plasma screen TV and double glazed windows (rooms facing outside have triple glazing). All bathrooms include separate walk-in shower and bath. For your meetings and events, the hotel's conference centre boasts 45 meeting rooms including three executive boardrooms, a tiered theatre and a main room for up to 1,300 delegates. The hotel food and beverage outlets include: La Belle Epoque - 3AA Rosette restaurant serving gourmet French cuisine with contemporary world influences; Vivre - with its open theatre kitchens, Sphere Bar, the Le Bar Parisien invites you to experience classic and trendy cocktails, as well as Champagne selection, and the Tea 5 salon serves delicious cakes and lunch options. Leisure facilities include the hotel's Zen Garden, a 24-hour gym as well as a hydro suite with vitality pool, sauna and steam room (chargeable). A hair salon is located on the ground floor. For travellers arriving by car, the hotel offers on-site underground car park as well as Park & Fly packages for up to 15 days. We do also offer transportation to and from the hotel. ... more   less 

Additional Information about Sofitel London Heathrow

Address: | Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
Region: United Kingdom > England > Greater London > Hounslow
Price Range: $218 - $479 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sofitel London Heathrow 4*
Number of rooms: 605
Reservation Options:
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Also Known As:
Sofitel London Heathrow Hotel Hounslow
Sofitel Hotel London Heathrow
Sofitel Hotel Hounslow
London Sofitel
Hotel Style:
#1 Spa Hotel in Hounslow
#1 Business Hotel in Hounslow
#1 Romantic Hotel in Hounslow
#1 Luxury Hotel in Hounslow
#2 Family Hotel in Hounslow
#2 Green Hotel in Hounslow
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel London Heathrow staff and other travellers.
118 questions
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over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Massive hotel so do some research online .”
 of 5 bubbles jaredg286, 21 Mar 2017 | Read review
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 of 5 bubbles SarahW137, 20 Mar 2017 | Read review
“We were on the 2nd floor and our room was great.”
 of 5 bubbles ErinLeary, 15 Mar 2017 | Read review
“Book mini suite if taking young kids”
 of 5 bubbles H7765RAandy, 13 Mar 2017 | Read review
“did not stay at the hotel accomodation”
 of 5 bubbles Krissi916, 12 Mar 2017 | Read review
5 of 5