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Sofitel London Heathrow

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Sofitel London Heathrow
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10,347 Reviews from our TripAdvisor Community

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Showing 9,944: English reviews
Pacifica, California
Reviewed 4 days ago NEW

If you are arriving on a BA long haul flight into Terminal 5 and are headed out of London, break your journey here. Once past Immigration & Customs, follow the signs to the hotel. You can keep your bags on the trolley until you enter the hotel. Efficient check-in, lovely cool rooms with snugly bedding, relaxing bath and shower (may...

Review collected in partnership with Accorhotels.com
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1Thank Bags Packed to Go
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Bags Packed to Go, Thank you very much for taking the time to leave us a review of your stay at Sofitel London Heathrow. It was a pleasure to welcome you to the hotel and make this a comfortable stay ahead of your flight the next day. I am particularly pleased to learn that your relaxing bedroom met all...

Basingstoke, United Kingdom
Reviewed 4 days ago NEW

Great check in experience. We did ask for the restaurant to be made aware it was my husbands 50th. When we arrived it was noted on the booking sheet, but never mentioned throughout our dinner Which was a shame, but fabulous place and excellent parking and access to Heathrow

Review collected in partnership with this hotel
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1Thank jaha26
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear jaha26, Thank you for your feedback regarding your stay with us at Sofitel London Heathrow. I am especially glad to read that you enjoyed the convenience of our location, being directly connected to Heathrow Terminal 5 via a covered walkway, as well as the convenience of our car-park facility which you found easy to access. At Sofitel we love...

Sudbury, Massachusetts
Reviewed 5 days ago NEW

Stayed here 20 times and always think it is great. The property and staff are top notch. Everyone is so professional and friendly and it is fun to meet people from so many different countries. . The bar is slick and the restaurants great. My spouse and I ate in the French restaurant and the food was excellent from a...

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1Thank stevenkburke
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear stevenkburke, Thank you very much for sharing your wonderful experience here at Sofitel London Heathrow. It is a pleasure to welcome you back and our Ambassadors will be delighted to read that they continue to make every stay a “top notch” experience. I am very happy to read that your experience in our Restaurants and Bars at the hotel...

Rio Maior, Portugal
Reviewed 5 days ago NEW

Once again a comfortable nights stay prior to an early morning flight from Terminal 5. One stop has to be the bar and their gin sampler. Good start to a holiday. Just being able to take a short walk to the terminal is a bonus.

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1Thank 1946Siobhan
SofitelT5, Manager at Sofitel London Heathrow, responded to this review

Dear 1946Siobhan Thank you very much for taking the time to leave us a review of your stay with us here at Sofitel London Heathrow. We pride ourselves on comfort and convenience and it gives me pleasure to know that you enjoyed the convenience of our location, being directly linked to Terminal 5, offering the perfect option ahead of your...

Cardiff, United Kingdom
Reviewed 5 days ago NEW

Best hotel to stay at if you are catching a flight at Heathrow. While there are plenty of hotels 'close' to the airport, bear in mind that none of them are within walking distance, and the public transport needed to get to them (The Hotel Hoppa Bus) can lead to a frustratingly long wait. This hotel is only a few...

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1Thank Angury
SofitelT5, Manager at Sofitel London Heathrow, responded to this review

Dear Angury Thank for your feedback regarding your stay here at Sofitel London Heathrow. It gives me great pleasure to read that you were able to take full advantage of our excellent location. With direct access to Terminal 5 and the convenience of our underground car-park we offer the perfect choice for any guest ahead of their flight. It is...

Rome, Italy
Reviewed 5 days ago NEW

Hotel extremely convenient for Terminal 5 and parking. Staff Friendly and helpful. Only issue we had was that a restaurant was not available until after 8.30 as a conference was on. Bar was very busy until everyone went into dinner

Review collected in partnership with this hotel
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1Thank Swale6
SofitelT5, Manager at Sofitel London Heathrow, responded to this review

Dear Swale6 Thank you very much for sharing your experience of your stay with us here at Sofitel London Heathrow. It is particularly pleasing to read that our Ambassadors were there for you throughout your stay to help make your time with usas relaxing as possible. For convenience we are indeed the perfect choice, and it is great to read...

Toronto, Canada
Reviewed 6 days ago NEWvia mobile

Grand hotel with vast number of rooms. But hotel itself shows sighs of aging and ceiling is rather low even for little people like myself (5'4"). Ordinary service, acceptable for 5* standard, but really nothing special.

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Thank Faintingstar
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Faintingstar Thank you very much for leaving a review of your stay at Sofitel London Heathrow. I am glad to read that you found our location convenient with direct access to Terminal 5 the perfect option for your overnight stay ahead of your flight the next day. We welcome all feedback and the team and I will certainly be...

Reviewed 1 week ago

We cancelled our Marriott Heathrow reservation after realizing that it was not actually at the airport and no shuttle service was available. Booked this place at the last minute for convenience. Paid $140 US on Orbitz, plus tax. After a train ride from York and then subway all the way to Heathrow from Kings Cross, we were so happy to...

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2Thank Letitia A
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Letitia A Thank you very much for taking the time to leave us such a lovely review of your stay at Sofitel London Heathrow. We pride ourselves on our convenience and it is wonderful to read that you were able to take full advantage of our excellent location, with direct access to Terminal 5 via a covered walkway and...

Eastbourne, United Kingdom
Reviewed 1 week ago via mobile

Airport hotel Convenient for Heathrow terminal 5 or international business meetings. Customer service is exceptional from all levels of staff. Quiet and comfortable rooms even at standard level. Recommended

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2Thank Christopher_Heaney
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Christopher_Heaney Thank you for taking the time to post your feedback following your recent stay with us. I am pleased to read that you found our location to be very convenient as we are indeed directly connected to terminal 5 via a covered walkway. It is also a pleasure to read that you have commended our Ambassadors so highly...

Southampton, United Kingdom
Reviewed 1 week ago

Stayed here night before holiday and left my car here for the duration of our holiday -2 weeks .very handy location if your flying out of terminal 5 only knock is it's a bit pricey but I guess you pay extra for the convienance

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2Thank 345mysteryguest15
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear 345mysteryguest15 Thank you very much for sharing your experience of your stay with us here at Sofitel London Heathrow. For comfort and convenience we are indeed the perfect choice. Our location is indeed excellent as we are the only hotel directly connected to Heathrow Terminal 5, offering easy access to all the transport links going into Central London and...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Pool
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Vivre
Vivre
Cuisines: Asian
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Only Heathrow Airport hotel with direct access to Terminal 5 via a covered walkway and Terminals 1, 2, 3 / Terminal 4 via courtesy Heathrow Express / Connect rail connection and only 21 minutes from Central London by train. Sofitel London Heathrow boasts 605 non-smoking bedrooms including 27 suites. All rooms include the famous Sofitel MyBed, plasma screen TV and double glazed windows (rooms facing outside have triple glazing). All bathrooms include separate walk-in shower and bath. For your meetings and events, the hotel's conference centre boasts 45 meeting rooms including three executive boardrooms, a tiered theatre and a main room for up to 1,300 delegates. The hotel food and beverage outlets include: La Belle Epoque - 3AA Rosette restaurant serving gourmet French cuisine with contemporary world influences; Vivre - with its open theatre kitchens, Sphere Bar, the Le Bar Parisien invites you to experience classic and trendy cocktails, as well as Champagne selection, and the Tea 5 salon serves delicious cakes and lunch options. Leisure facilities include the hotel's Zen Garden, a 24-hour gym as well as a hydro suite with vitality pool, sauna and steam room (chargeable). A hair salon is located on the ground floor. For travellers arriving by car, the hotel offers on-site underground car park as well as Park & Fly packages for up to 15 days. We do also offer transportation to and from the hotel. ... more   less 

Additional Information about Sofitel London Heathrow

Address: | Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
Region: United Kingdom > England > Greater London > Hounslow
Price Range: $220 - $462 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel London Heathrow 5*
Number of rooms: 605
Reservation Options:
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Also Known As:
Sofitel London Heathrow Hotel Hounslow
Sofitel Hotel London Heathrow
Sofitel Hotel Hounslow
London Sofitel
Hotel Style:
#1 Romantic Hotel in Hounslow
#1 Business Hotel in Hounslow
#1 Spa Hotel in Hounslow
#1 Luxury Hotel in Hounslow
#2 Family Hotel in Hounslow
#2 Green Hotel in Hounslow
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel London Heathrow staff and other travellers.
121 questions
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over a year ago

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Questions? Get answers from Sofitel London Heathrow staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with an outside view also not too far from the elevators.”
Britjonusa, 25 Apr 2017 | Read review
“Milleseme lounge access gives you a "complimentary" evening bar and breakfast. An external room would give you something of a view.”
398kend, 25 Apr 2017 | Read review
“Close to airport but still a bit of a walk”
PermaJetLag, 23 Apr 2017 | Read review
“Prestige Suite with Club Millesime Lounge access are lovely rooms”
winnie1219, 23 Apr 2017 | Read review
“All the rooms are good and quiet.”
stevenkburke, 21 Apr 2017 | Read review
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