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Sofitel London Heathrow

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9,827 Reviews from our TripAdvisor Community

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Showing 9,444: English reviews
London, United Kingdom
Reviewed yesterday NEW

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Martin B
Indianapolis, Indiana
Reviewed 2 days ago NEW

Dinner was disappointing for value - simple drink was far more than any of the advertised specialty drinks, I was charged for still water, I asked that the dinner be held for 15 minutes after my drink arrived and it came out 2 minutes after the drink arrived.

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Thank Daland J
Westbury, New York
Reviewed 2 days ago NEW

I liked everything, great food, clean bed, easy to use power control of lights, great atmosphere, as near to Heathrow terminal 5 ar you can get, except the way of questioning of taking pictures at the lobby, and the bar server's attitude.

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Helpful?
Thank daiforza86
Trophy Club
Reviewed 2 days ago NEW

The hotel was clean, comfortable and a great location for access to Terminal 5. The staff are friendly and helpful and the food in the restaurants was of a very high quality. I highly recommend staying here.

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1Thank victoriabR4011BL
Salzburg, Austria
Reviewed 2 days ago NEW

We chose the hotel because of its location. We cross the a bridge from terminal 5 directly to the hotel lobby. But in addition the staff were great and very helpful. We got the rest we were looking for.

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1Thank Azza2411
Loughborough, United Kingdom
Reviewed 2 days ago NEW

Love this hotel. We stay here whenever we have a flight out of T5 Heathrow. The hotel is amazing inside, comfortable beds. My favourite part is the bathtub - always the perfect temperature and so relaxing.

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1Thank JNic21
Reviewed 2 days ago NEWvia mobile

We stayed for one night prior to flying out to Prague and can only say we thoroughly enjoyed it. We had a wonderful meal in the restaurant, after we made a reservation, and we were asked if we required an alarm call by the lovely lady who checked us in we were treated to an impromptu gin class by the...

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2Thank Holistic8a
Pahrump, Nevada
Reviewed 3 days ago NEW

A recurring stop when I transit through London. The Sofitel is convenient and a world class hotel. Although not the cheapest place to stay, it is certainly the most convenient, especially for Terminal 5. The staff and rooms are both top-notch!

Review collected in partnership with Sofitel.com
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Helpful?
Thank chadwickd2017
Hue Hin
Reviewed 3 days ago NEW

We had a delicious dinner and the waiters were very attentive . Our room was well appointed and the bed was extremely comfortable and very large. The check-out was efficient and the pre-arranged taxi to terminal three was on time.

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1Thank VictorSandy
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear VictorSandy, Thank you for taking the time to share your review with the Trip Advisor community. It a pleasure to read such positive comments about your recent stay at our hotel and that the hotel and staff exceeded your expectations. I am glad you enjoyed your comfortable room as well as our dining options. I am sure that this...

Clearwater
Reviewed 3 days ago NEW

We often stay at Sofitel at T5 when traveling in and out of T5 for USA. The hotel is high quality but expensive. The beds are good and the rooms in good condition. Few rooms, however, have externally facing windows (most look into inner open-spaces) and the rooms take a long time to cool Breakfast buffet is very nice but...

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1Thank Nigel D
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Nigel D Thank you for taking the time to review our hotel following your recent stay with us. I am glad to read that you enjoyed your overall stay at Sofitel London Heathrow and have mentioned our wonderful rooms and breakfast. In regards to our rates, we endeavor to regularly compare our prices with our competitor hotels in the...

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Pool
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Vivre
Vivre
Cuisines: Asian
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Only Heathrow Airport hotel with direct access to Terminal 5 via a covered walkway and Terminals 1, 2, 3 / Terminal 4 via courtesy Heathrow Express / Connect rail connection and only 21 minutes from Central London by train. Sofitel London Heathrow boasts 605 non-smoking bedrooms including 27 suites. All rooms include the famous Sofitel MyBed, plasma screen TV and double glazed windows (rooms facing outside have triple glazing). All bathrooms include separate walk-in shower and bath. For your meetings and events, the hotel's conference centre boasts 45 meeting rooms including three executive boardrooms, a tiered theatre and a main room for up to 1,300 delegates. The hotel food and beverage outlets include: La Belle Epoque - 3AA Rosette restaurant serving gourmet French cuisine with contemporary world influences; Vivre - with its open theatre kitchens, Sphere Bar, the Perrier-Jouet Champagne bar and the Tea 5 salon. Leisure facilities include the hotel's Zen Garden, a 24-hour gym as well as a hydro suite with vitality pool, sauna and steam room (chargeable). A hair salon is located on the ground floor. For travellers arriving by car, the hotel offers on-site underground car park as well as Park & Fly packages for up to 15 days. We do also offer transportation to and from the hotel. ... more   less 

Additional Information about Sofitel London Heathrow

Address: Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
Region: United Kingdom > England > Greater London > Hounslow
Price Range: $218 - $428 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sofitel London Heathrow 4*
Number of rooms: 605
Reservation Options:
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Also Known As:
Sofitel London Heathrow Hotel Hounslow
Sofitel Hotel London Heathrow
Sofitel Hotel Hounslow
London Sofitel
Hotel Style:
#1 Business Hotel in Hounslow
#1 Spa Hotel in Hounslow
#1 Luxury Hotel in Hounslow
#1 Romantic Hotel in Hounslow
#2 Green Hotel in Hounslow
#2 Family Hotel in Hounslow
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel London Heathrow staff and other travellers.
111 questions
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over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“None to offer at this point. I have stayed here multiple times and this trip was disappointing for the value of the room and dinner. ”
 of 5 bubbles dalandj, 17 Jan 2017 | Read review
“Was hard to figure out the shower, but it was a strong one.”
 of 5 bubbles M406JZdianew, 14 Jan 2017 | Read review
“Double room with king bed”
 of 5 bubbles 631annes, 13 Jan 2017 | Read review
“Every room I've ever stayed in is disappointing.”
 of 5 bubbles acaller, 13 Jan 2017 | Read review
“I have no need for any room above the cheapest”
 of 5 bubbles StephenSMuscat_Oman, 12 Jan 2017 | Read review
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