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The Continental Hotel

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The Continental Hotel
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49 Reviews from our TripAdvisor Community

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Showing 46: English reviews
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Reviewed 3 days ago NEWvia mobile

This is my second visit to the hotel I must say standard of the hotel as gone high plus the new refurb rooms look very modern and comfy front office staff is very professional and helped me with getting directions to local site food is great plus service staff are very welcoming value for money

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Thank Dodi L
Reviewed 1 week ago via mobile

We stayed at this hotel the night before our honeymoon. From check-in to check-out the hotel staff where amazing!! Huge thank you to Ashley who upgraded our room after hearing we were on our honeymoon, and arranged for champagne to come with our breakfast the next morning! This will be our hotel of choice every time we fly out from...

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Thank James R
Ashley S, Manager at The Continental Hotel, responded to this review

Dear James R, Thank you for taking the time to write a review of your stay at The Continental Hotel. I was pleased to read that you had an enjoyable and relaxing stay and that we were able to allocate you a room that fitted well with your requirements. We are a popular venue for guests travelling in or out...

Reviewed 1 week ago via mobile

I will be quick and short this time. The fact is, that I do not understand, how did they get and still have 4 stars! The staff is good, that is why the hotel got 2 stars from me, not 1. The hotel need a real good refurbishment, proper cleaning. I can't imagine, who was bribed, for giving them 4*...

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Thank TommyGLT
Ashley S, Manager at The Continental Hotel, responded to this review

Dear TommyGLT, Thank you for taking the time to write a review of your recent visit to The Continental Hotel Hotel. I have shared your kind words regarding our the team and I am sorry that you found some areas of the property did not meet your expectations. We have an exciting refurbishment going on at the moment and I...

Reviewed 1 week ago via mobile

Great rooms, so clean and also everything new, staff from reception so nice and helpful. Definitely, I will come again. Gym facilities was something unexpected as is free , jacuzzi and swimming pool free👍 Also price for breakfast is good value of money.

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Thank Oana M
Ashley S, Manager at The Continental Hotel, responded to this review

Dear Oana M, On behalf of the entire team here, I would like to thank you for taking the time to review your most recent stay with us. I am thrilled to learn that you had an enjoyable experience with us and that you have found our breakfast good value for money. We strive to deliver the best hospitality to...

La Paz, Bolivia
Reviewed 1 week ago via mobile

From the minute I walked into the hotel until I checked out everything was amazing. The staff go above and beyond to make sure every is perfect during your stay. I could recommend his place enough. I'll be back for sure!

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Thank Kitty F
Ashley S, Manager at The Continental Hotel, responded to this review

Dear Kitty F, Thank you for taking the time to write a review of your stay at The Continental Hotel, I am thrilled to read that you had such an enjoyable stay and I have shared your kind words with the team. We look forward to welcoming you back in the future for another pleasant stay. Kind Regards, Helena Wysocki...

Reviewed 1 week ago

The staff were wonderful, especially Ashley. We have stayed in many hotels due to my husbands work and we could not have been more happy here. We stayed here for the weekend combining work with pleasure. The room was huge, clean and well presented, bordering on Luxurious The bed was lovely and comfortable and we used the pool. We loved...

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Thank Shaz W
Reviewed 2 weeks ago via mobile

Wonderful break with my partner. Hotel is situated in a perfect location! We had a wonderful time and would deffo stay again! The rooms were exceptionally clean and the staff were most hospitable- special mention to Ashley who went out of his way to help me and my partner who is slightly disabled- his professionalism and kind heart was a...

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1Thank JP M
Thornbury, United Kingdom
Reviewed 2 weeks ago

Great rooms, very friendly and welcoming staff, super barman (the bar just needs a (craft) ale!). A reasonable walk from Twickenham but plenty of taxis available if needed. Would definitely stay again in the future.

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1Thank Liam W
Reviewed 3 weeks ago via mobile

arrived Sunday lunchtime, around 1230 but despite requesting early check-in when booking, we couldn't check-in. The parking space we'd requested hadn't been reserved. When we did finally get into our room (which was difficult to find because it was tucked away around a corner where there's no window or any other light, so phone torches had to come out) we...

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2Thank Russell N
Brighton, United Kingdom
Reviewed 3 weeks ago

Stayed overnight as we had stayed previously for visiting Twickenham for the Rugby this being our second visit. If anything the hotel has improved. Check was quick and friendly, our bags were stored as the early check in was not available at the time of our arrival. When we returned from the match our bags had been transferred to our...

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2Thank Clinton1959

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Pool
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about The Continental Hotel

Address: 29-31 Lampton Road, Hounslow TW3 1JA, England
Region: United Kingdom > England > Greater London > Hounslow
Price Range: $103 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Continental Hotel 3*
Number of rooms: 95
Reservation Options:
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Hotel Style:
#4 Spa Hotel in Hounslow
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Questions & Answers

Here's what travellers have asked, with answers from The Continental Hotel staff and other travellers.
7 questions
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London, United Kingdom

When we checked in we entered our first room which smelt horrific due to the toilet blocked and smelling of sewer ..The water inside the toilet was brown.. We spoke to the daytime receptionist which kindly moved us to another room available and apologised saying that rooms toilet cluggs up.

I was told the facilities will still be available later after I checked in, I called later from my room then they said tomorrow then when I asked the next day they said it's only available for men literally annoyed I travelled 2hrs for the facilities and couldn't do nothing but gym.. I loved the steak before when I visited here then my chips this time wasn't cooked properly. On the last night in the hotel we still wanted to try something other than that dish then they told me I have to eat elsewhere because they were having a Xmas party. You pay to stay and have continental experience then they treated us like the Xmas guests were the only thing that mattered which was appalling... Then I spilt Cola on my sheets and asked a woman named Lee at reception before I headed out to send housekeeping to change the sheets ( this was discussed at 2pm).. I came back ( at 5pm and they left the sheets on my bed as if I was to do it myself because the house keepers shift was finished I had to ask the next receptionists at around 7 to send someone up in which she did, now this male housekeeper cleaned our room and insisted to move our dishes just to leave it infront our room door till the next morning.. I asked to speak to a manager and everyone's telling me the manager is away till after New Years . It's just one head receptionist called Janet in charge.. That's probably why they offered horrible customer service .. What manager travels on the busiest time of the year... Absolute joke and this was my best hotel..

over a year ago
9 days ago
Plymouth, United Kingdom
over a year ago

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Questions? Get answers from The Continental Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a dual aspect room at the end of the corridor which was bright and quiet.”
  • Great walk in shower
 of 5 bubbles Aruba16, 14 Nov 2016 | Read review
“Refurbished rooms are a must!”
 of 5 bubbles MR_Bath, 6 Nov 2016 | Read review
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