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BEST WESTERN PLUS Park Grand London Heathrow

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BEST WESTERN PLUS Park Grand London Heathrow
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756 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Park Grand London Heathrow
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Showing 729: English reviews
London, United Kingdom
Reviewed 3 weeks ago

Our stay in the Park Grand is sadly coming to an end. The room was luxurious and very comfortable. We had a Double Deluxe with 2 beds on the third floor and got a good night's sleep every single night. The reception staff were very efficient, polite and always more than willing to help. The hotel is well located within...

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Helpful?
1Thank Margaret K
Mandar D, Manager at BEST WESTERN PLUS Park Grand London Heathrow, responded to this review

Dear Margaret, Thank you for having taken the time to leave a review following your stay at Best Western Plus Park Grand Heathrow. I am delighted that you enjoyed your stay with us and I hope to have the opportunity to welcome you back in the very near future. Kind regards, Mandar Dhage.

well, The Netherlands
Reviewed 4 weeks ago

I recently stayed at the Park Grand on business. Pleasantly surprised at the quality vs cost of the hotel. Service was very good and the evening buffet in the restaurant was excellent. Worth going back just for the buffet.

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Helpful?
1Thank Thomas T
Mandar D, Manager at BEST WESTERN PLUS Park Grand London Heathrow, responded to this review

Dear Thomas, Thank you for having taken the time to leave a review following your stay at Best Western Plus Park Grand Heathrow. I am delighted that you enjoyed your stay with us and I hope to have the opportunity to welcome you back in the very near future. Kind regards, Mandar Dhage.

Norwich
Reviewed 4 weeks ago via mobile

The room was really nice and was nice to stay in. The only thing that I didn't like was the noise from the airport and traffic outside as this did keep me awake even up on the 4th floor. Other then that my stay was excellent and the staff were really helpful.

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Helpful?
3Thank emmalouiset239
Mandar D, Manager at BEST WESTERN PLUS Park Grand London Heathrow, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you...

London, United Kingdom
Reviewed 4 weeks ago via mobile

The parking is awful, lots of big vans and trailers. Impossible to get a spot and even if you do, you will likely get blocked in or dented doors. The restaurant is a buffet and looked dodgy. Reception seems to be run by the Stasi - plainly they get runners who don't pay. The room was great, comfortable, modern, clean....

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Helpful?
Thank ODonnell-Stephen
Mandar D, Manager at BEST WESTERN PLUS Park Grand London Heathrow, responded to this review

Dear Mr.O'Donnell, Thank you for your review regarding your recent stay with us. At the outset I would like to apologise for this incident which should have never happened, and to assure you that these are not the normal levels of service we provide to our guests at this hotel. Indeed we have spoken to our Reception team, none of...

Reviewed 4 weeks ago via mobile

Been staying here regular since august 2016. What a wonderful hotel staff are fantastics very helpful especially Monica and minoshka management are second to none. Food hot plate buffet..... nice😘 Would recommend this place to all family/ friends and couples alike. Park grand Heathrow is a home away from home. 10/10

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Helpful?
2Thank Saeed I
Mandar D, Manager at BEST WESTERN PLUS Park Grand London Heathrow, responded to this review

Dear Saeed, Thank you very much for your very positive review of our hotel. I am happy to know that you enjoyed all aspects of your stay with us, and we do look forward to welcoming you back in the very near future. Kind regards, Mandar

London, United Kingdom
Reviewed 4 weeks ago via mobile

Excellent service amazing room And most important very friendly and helpful reception staff specially mandar and Monica! We will visit again and again.very welcoming staff. Lovely breakfast. It is plentiful. Bhakti is amazing breakfast supervisor. Great stay Cheers👍🏼

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Helpful?
1Thank salman225
Mandar D, Manager at BEST WESTERN PLUS Park Grand London Heathrow, responded to this review

Dear Mr. Sikander, Thank you for having taken the time to leave a review following your stay at Best Western Plus Park Grand Heathrow. I am delighted that you enjoyed your stay with us and I hope to have the opportunity to welcome you back in the very near future. Kind regards, Mandar Dhage.

Bristol, United Kingdom
Reviewed 4 weeks ago via mobile

The manager showed exceptional customer service - I was a new guest, arriving late, leaving early, one night only. He waited past his shift to ensure my experience was as good as it could be following a mix up with the booking company. The room was lovely. Very clean (immaculate in fact), and large, the bed was very comfortable (a...

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Helpful?
3Thank Anonymous F
Mandar D, Manager at BEST WESTERN PLUS Park Grand London Heathrow, responded to this review

Dear Guest, Thank you for having taken the time to leave a review following your stay at Best Western Plus Park Grand Heathrow. I am delighted that you enjoyed your stay with us and I hope to have the opportunity to welcome you back in the very near future. Kind regards, Mandar Dhage.

Reviewed 31 October 2016 via mobile

Very friendly staff, manager and the reception staff very polite quick service, clean hotel, easy access,good location, quick check in, car park available , grocery and indian restaurant 2 mins walk, neat good size room

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1Thank Jatin R
Mandar D, Manager at BEST WESTERN PLUS Park Grand London Heathrow, responded to this review

Dear Guest, Thank you very much for your very positive review of our hotel. I am happy to know that you enjoyed all aspects of your stay with us, and we do look forward to welcoming you back in the very near future. Kind regards, Mandar

Reviewed 31 October 2016 via mobile

Nice! The staff was very friendly and the room was great with useful stuff inside. The visit of London was awesome with great monuments and famous streets such as Notting Hill and Soho. The London Eye was fabulous by night!

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Helpful?
1Thank HINANUI T
Mandar D, Manager at BEST WESTERN PLUS Park Grand London Heathrow, responded to this review

Dear Guest, Thank you very much for your very positive review of our hotel. I am happy to know that you enjoyed all aspects of your stay with us, and we do look forward to welcoming you back in the very near future. Kind regards, Mandar

Reno, Nevada
Reviewed 30 October 2016 via mobile

Really lovely hotel, in the taxi I was worried as not the best area, but very handy for Heathrow once we arrived at the hotel we were very pleasantly surprised, our room was lovely had a heated bathroom floor. The staff were great , we ate in the restaurant my husbands meal was awesome I didn't like mine but more...

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Helpful?
2Thank hairgodess21
Mandar D, Manager at BEST WESTERN PLUS Park Grand London Heathrow, responded to this review

Dear Guest, Thank you very much for your very positive review of our hotel. I am happy to know that you enjoyed all aspects of your stay with us, and we do look forward to welcoming you back in the very near future. Kind regards, Mandar

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Welcome to the novel and finest jewel in our treasure trove, a resplendent retreat near Heathrow, stands this newest four star hotel, that offers the grandest and most hospitable welcome. Come relax and rejuvenate in the highest echelons of exquisite luxury and finesse. In the most convenient reach from all terminals at Heathrow Airport, and with easy links into the city, relax and unwind as you enjoy the utmost and unrivalled levels of excellence, finesse and luxury in a spotless record of top notch hospitality. At Park Grand London Heathrow we are always ready to serve, and then some more. Begin your London experience, in the finest and best way!! Finesse and grace at the Park Grand London Heathrow, presented with an expertise that is almost magic. Inspired to please those who expect nothing less than the best, every nuance at Park Grand London Heathrow is a definite cut above the rest. With the most emphatic attention to comfort, elegance and notes of opulent, extravagant and eclectic grace, come enjoy a tranquil stay that is aimed to please and appease ... more   less 

Additional Information about BEST WESTERN PLUS Park Grand London Heathrow

Address: 449 Great West Road, Hounslow TW5 0BY, England
Region: United Kingdom > England > Greater London > Hounslow
Price Range: $98 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN PLUS Park Grand London Heathrow 4*
Number of rooms: 124
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Agoda, Odigeo, Priceline, HotelTravel.com, Montcalm Hotel (London) Ltd & Precis Properties Ltd and Travelocity so you can book your BEST WESTERN PLUS Park Grand London Heathrow reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#3 Business Hotel in Hounslow
#5 Luxury Hotel in Hounslow
#5 Romantic Hotel in Hounslow
#8 Family Hotel in Hounslow
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Park Grand London Heathrow staff and other travellers.
12 questions
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Questions? Get answers from BEST WESTERN PLUS Park Grand London Heathrow staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Deluxe Rooms are the best that's what i would suggest”
 of 5 bubbles piyongp, 2 Dec 2016 | Read review
“comfortable rooms with clean bathrooms”
 of 5 bubbles ihealth, 18 Nov 2016 | Read review
“Double Deluxe 2 beds on the third floor over hotel entrance looking out towards the crossroads.”
 of 5 bubbles 667margaretk, 10 Nov 2016 | Read review
“The upper floors are quieter, with better views”
 of 5 bubbles , 25 Oct 2016 | Read review
“Best views form the 6th floor of the London skyline”
 of 5 bubbles ssinteriordesigner, 25 Oct 2016 | Read review
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