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Renaissance London Heathrow Hotel

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1,156 Reviews from our TripAdvisor Community

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Showing 1,102: English reviews
Cardiff, United Kingdom
Reviewed 27 February 2016

This hotel is perfect if your using the airport. Rooms spacious and spotlessly clean. Ate in restaurant and the staff there were amazing, really interested in our travel plans etc. great start to our holiday.

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3Thank Pjays055
James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear Pjays055, Thank you for taking the time to review Renaissance London Heathrow Hotel. I’m pleased you enjoyed your stay and I do hope we will see you again soon! Kind regards, Stephen Clayton | General Manager | Renaissance London Heathrow Hotel Renaissance Hotels | LIVE LIFE TO DISCOVER!

Royal Tunbridge Wells, United Kingdom
Reviewed 25 February 2016 via mobile

We've not stayed here for a couple of years and we were delighted with the refurbished room that we stayed in. Highlights for us were:- - fantastic bed and pillows — shower had power — great hairdryer — proper sized mugs for a tea or coffee in the morning — buffet was excellent value, £21.50 for 3 courses If you...

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4Thank LuckyTim6691
James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear LuckyTim6691, Thank you for taking the time to review Renaissance London Heathrow Hotel. I’m pleased you enjoyed your stay and I do hope we will see you again soon! Kind regards, Stephen Clayton | General Manager | Renaissance London Heathrow Hotel Renaissance Hotels | LIVE LIFE TO DISCOVER!

Vancouver, Canada
Reviewed 25 February 2016

Large hotel that is used many Air Lines Crew. Great bar and restaurant. Rooms were large and well appointed. Easy shuttle for the airport. Service was good and will stay again. Only drawback was the internet.

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2Thank dakegro
James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear dakegro, Thank you for taking the time to review Renaissance London Heathrow Hotel. I’m pleased you enjoyed your stay and I do hope we will see you again soon! Kind regards, Stephen Clayton | General Manager | Renaissance London Heathrow Hotel Renaissance Hotels | LIVE LIFE TO DISCOVER!

Cheltenham, United Kingdom
Reviewed 25 February 2016

We travel extensively and have developed a list of where we like our bedroom situated within any hotel: the list is simple and not taxing for any hotel we visit. I have found that a quick call or fax to the hotel, a day or two in advance of the visit, is beneficial so we get the room we like...

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2Thank unana
James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear unana, Thank you for taking the time to review Renaissance London Heathrow Hotel. Your feedback is most helpful and we have taken on board your comments to ensure we focus on continuous improvement at the hotel. Please accept my apologies for the shortcomings you experienced. I’m pleased you enjoyed your stay and I do hope we will see you...

St. Petersburg, Florida
Reviewed 24 February 2016

Was sitting in the lobby as my husband checked us in and a young fellow who was a manager asked if I wanted some coffee/tea or water as I waited. His name was Yogi and he made sure our luggage got attended to in a very timely fashion Our experience with the Executive Lounge on the Third floor was exceptional...

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4Thank Fancycat01
James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear Fancycat01, Thank you for taking the time to review Renaissance London Heathrow Hotel. I’m pleased you enjoyed your stay and I do hope we will see you again soon! Kind regards, Stephen Clayton | General Manager | Renaissance London Heathrow Hotel Renaissance Hotels | LIVE LIFE TO DISCOVER!

Wrexham, United Kingdom
Reviewed 23 February 2016 via mobile

Great hotel for our Heathrow stay, room was very modern and lovely, bar area great but drinks a tad pricey! Staff were very helpful and no issues checking in early after a very long flight. Large car park, no problem getting a space. Would stay again and recommend.

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3Thank Archer1129
James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear 327LJG, Thank you for taking the time to review Renaissance London Heathrow Hotel. I’m pleased you enjoyed your stay and I do hope we will see you again soon! Kind regards, Stephen Clayton | General Manager | Renaissance London Heathrow Hotel Renaissance Hotels | LIVE LIFE TO DISCOVER!

Reviewed 23 February 2016 via mobile

Stayed here for a night on our way to Hong Kong. The location is great but that's about all really. I was surprised to have to pay £4.50 each for the short shuttle ride to the airport, the TV didn't work at all in the evening or the morning, I couldn't find the express checkout at reception and didn't bother...

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Thank Saurat
James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear Saurat, Thank you for taking the time to review Renaissance London Heathrow Hotel. Your feedback is most helpful and we have taken on board your comments to ensure we focus on continuous improvement at the hotel. Please accept my apologies for the shortcomings you experienced. I’m pleased you enjoyed your stay and I do hope we will see you...

Columbus, Ohio
Reviewed 23 February 2016

We've stayed here on numerous occasions to accommodate travel to/from the US and we are consistently pleased with the service at the hotel. As Platinum Marriott members we have access to the Concierge Lounge where the staff are wonderful and willing to assist in any way possible. Use the public bus to/from the airport; they are free to the hotel...

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2Thank GlobalQuest
James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear GlobalQuest, Thank you for taking the time to review Renaissance London Heathrow Hotel. Please accept our apologies for the problems you encountered in the restaurant, I will discuss this with our team and ensure we take steps to avoid this kind of issue in the future. I’m pleased you enjoyed your stay and I do hope we will see...

Arlington,VA
Reviewed 23 February 2016

I stayed at the Renaissance Heathrow to catch an early morning flight. Check-in was easy and pleasant. Room was small and the bathroom was missing a soapdish in the shower and maybe a shower door was missing! One end of the shower is without a door which allows for water to shoot out onto the bathroom floor. This must happen...

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Helpful?
Thank BigAdverturer
James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear BigAdverturer, Thank you for taking the time to review Renaissance London Heathrow Hotel. Your feedback is most helpful and we have taken on board your comments to ensure we focus on continuous improvement at the hotel. Please accept my apologies for the shortcomings you experienced. I’m pleased you enjoyed your stay and I do hope we will see you...

Barnsley, United Kingdom
Reviewed 22 February 2016

This hotel has just been refurbished so everything is nice and new and clean. The room was a good enough size for one night with plenty of storage, large TV and a brilliant view of the runway which was about 250 yards away. Its very well soundproofed but there is still a little noise. I have put up a couple...

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2Thank traindriver240
James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear traindriver240, Thank you for taking the time to review Renaissance London Heathrow Hotel. Please note for future reference that the service charge is optional and can be removed, I’m pleased you enjoyed your stay and I do hope we will see you again soon! Kind regards, Stephen Clayton | General Manager | Renaissance London Heathrow Hotel Renaissance Hotels |...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Discover a modern oasis at the Renaissance London Heathrow Hotel. With a prime airport location and stylish accommodations, our hotel is ideal for both business and leisure travelers. We offer spectacular runway views, soundproof hotel rooms and easy access to central London. ... more   less 

Additional Information about Renaissance London Heathrow Hotel

Address: Bath Road, Hounslow TW6 2AQ, England
Region: United Kingdom > England > Greater London > Hounslow
Price Range: $123 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance London Heathrow Hotel 4*
Number of rooms: 710
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Also Known As:
Renaissance Hotel London Heathrow
Renaissance Hotel Hounslow
Renaissance Hounslow
Hounslow Renaissance
Renaissance Heathrow
Hotel Style:
#2 Spa Hotel in Hounslow
#2 Luxury Hotel in Hounslow
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance London Heathrow Hotel staff and other travellers.
71 questions
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New York City, New York
6 months ago

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Questions? Get answers from Renaissance London Heathrow Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A runway view room is worthwhile. We had a suite -it was excellent & valuable for an 8 suitcase trip!!”
 of 5 bubbles RogerEllman, 30 Nov 2016 | Read review
“Any room is a good room at the hotel”
 of 5 bubbles meek89, 27 Nov 2016 | Read review
“all rooms are quiet”
 of 5 bubbles G8408JRmarkc, 26 Nov 2016 | Read review
“Third floor with access to excutive lounge, although slightly dearer. Some rooms have runway views.”
 of 5 bubbles suechris6692, 26 Nov 2016 | Read review
“All rooms good but you can pay extra for a runway view”
 of 5 bubbles TraceyM475, 23 Nov 2016 | Read review
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