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Renaissance London Heathrow Hotel

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1,147 Reviews from our TripAdvisor Community

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There are newer reviews for Renaissance London Heathrow Hotel
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Showing 1,094: English reviews
Toronto, Canada
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 11 April 2016

Modest size room, but quite adequate for two. We heard the BA jets taking off and thought 'yikes!' but totally quiet inside. Could do with different colour carpet or walls so you can identify your hallway from the maze of identical ones, but that's minor. Really easy to get to by *free* public transit. From the central bus station, take... More 

Helpful?
3 Thank onboard2016
James S, Manager at Renaissance London Heathrow Hotel, responded to this review

Dear onboard2016, Thank you for taking the time to review you stay with us on TripAdvisor and your 5* rating. We are delighted to read of your experience. The team and I enjoy welcoming all our guests and aim to deliver the highest level of service, to receive your feedback is the perfect reward. We look forward to welcoming you... More 

Brussels, Belgium
Level Contributor
41 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 11 April 2016

I have stayed in the hotel a few times for different reasons. The rooms are very nice, so is the service, and the location is perfect for trips from / to the airport. On the downside I have confirmed over the years the hotel underperforms on the food front (low quality and variety, dinning room understaffed), and it is quite... More 

Helpful?
Thank Mer_Diaz
James S, Manager at Renaissance London Heathrow Hotel, responded to this review

Dear Mer_Diaz, Thank you for taking the time to review your stay with us on Tripadvisor, it is with great pleasure to read that you enjoy the service, rooms and location. With regards to the food, our Food and Beverage team are currently working on improving both the bar and restaurant menus and soon we should have a new offer... More 

Bristol, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 April 2016

This hotel was recommended by BA, so went for it, was fairly easy to find, no problems with finding a parking place, the staff at the reception where quick and friendly, the bar was a good place to relax and the breakfast in the morning was all you would for the day ahead.

Helpful?
1 Thank Steven C
James S, Manager at Renaissance London Heathrow Hotel, responded to this review

Dear Steven C, Thank you for taking the time to review you stay with us on TripAdvisor and your 5* rating. We are delighted to read of your experience. The team and I enjoy welcoming all our guests and aim to deliver the highest level of service, to receive your feedback is the perfect reward. We look forward to welcoming... More 

Amsterdam, The Netherlands
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 April 2016

I booked this hotel for 10-13 march. Connection with by buss was really good! I had a late check in since my flight arrived late (11pm) I was amazed by the size of the hotel and once I arrived at the check in, I got the WORST experience ever. I travelled a lot and visited a lot of 4-5 stars... More 

Helpful?
Thank replay35
James S, Manager at Renaissance London Heathrow Hotel, responded to this review

Dear replay35, Thank you for taking the time to review your stay with us, I am disappointed to hear of the service that you experienced from one of our team, this is not the service we aim to deliver and one that the team works hard on. Please accept my apologies for this poor customer service, in order to aid... More 

Benidorm
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 10 April 2016 via mobile

Stayed before travel and parked car for week. Lovely hotel. Staff can't do enough for you. Highly recommend for overnight stay. We are at a nearby pub called The Pheasant which I would also recommend. Hotel is spotless and has a quiet relaxed feel.

Helpful?
1 Thank 50G
James S, Manager at Renaissance London Heathrow Hotel, responded to this review

Dear 50G, Thank you for taking the time to review you stay with us on TripAdvisor and your 5* rating. We are delighted to read of your experience. The team and I enjoy welcoming all our guests and aim to deliver the highest level of service, to receive your feedback is the perfect reward. We look forward to welcoming you... More 

Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 10 April 2016

Knowing the proximity of the hotel to the runway, I was pleased to see that we would receive "a fully soundproofed room". Quite how they get away with claiming this I'm at a complete loss - as it is definitely not soundproofed - the runway noise is very loud but not only that every single small (and loud) noise in... More 

Helpful?
Thank Matt B
James S, Manager at Renaissance London Heathrow Hotel, responded to this review

Dear Matt B, Thank you for taking the time to review your stay with us on TripAdvisor, it is disappointing to read of your experience at the Renaissance Heathrow. Having just completed a full refurbishment we are disappointed to hear of the noise you encountered and this is certainly not the norm, I have instructed both the housekeeping and maintenance... More 

Birmingham
Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 9 April 2016

If parking at Renaissance drive past on Bath Road with it on your left and turn left at traffic lights and left again to car park barrier. Ground level open car park at rear of hotel. Rooms are modern, clean, impeccably maintained and have iron/ironing board, hairdryer, fridge, TV, desk, well-designed bathroom and very comfortable bed. Despite backing onto runway,... More 

Helpful?
3 Thank Andy H
James S, Manager at Renaissance London Heathrow Hotel, responded to this review

Dear Andy H, Thank you for taking the time to review you stay with us on TripAdvisor and your 5* rating. We are delighted to read of your experience. The team and I enjoy welcoming all our guests and aim to deliver the highest level of service, to receive your feedback is the perfect reward. We look forward to welcoming... More 

Winchester, United Kingdom
Level Contributor
91 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
Reviewed 8 April 2016

Having stayed in nearly every "airport" hotel in Gatwick / Heathrow areas, imagine our surprise when the Renaissance was recommended on line....somewhere I hadn't thought of staying. The pictures on line do not do it justice, especially of the outside. The reception area / atrium is huge. And not only that, it smells amazing (same scent as the Grand Floridian... More 

Helpful?
4 Thank j1m3bo
James S, Manager at Renaissance London Heathrow Hotel, responded to this review

Dear j1m3bo Thank you for taking the time to review you stay with us on TripAdvisor and your 5* rating. We are delighted to read of your experience. The team and I enjoy welcoming all our guests and aim to deliver the highest level of service, to receive your feedback is the perfect reward. We look forward to welcoming you... More 

Lilburn, Georgia
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 8 April 2016 via mobile

I have only been in this hotel for less than 24hrs and I am thoroughly enjoying my stay. The check in process was very easy and quick . The bar experience is amazing. The staff is trained , very professional, and relatable. Alfredo is one of the server in the bar area. He is very polite, attentive and has a... More 

Helpful?
2 Thank cherlon05
James S, Manager at Renaissance London Heathrow Hotel, responded to this review

Dear cherlon05, Thank you for taking the time to review you stay with us on TripAdvisor and your 5* rating. We are delighted to read of your experience. The team and I enjoy welcoming all our guests and aim to deliver the highest level of service, to receive your feedback is the perfect reward. We look forward to welcoming you... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 April 2016 via mobile

Alfred is absolutely awesome!!!! He was courteous, genuine and all around kind. Not sure what else to say other than is service was absolutely outstanding. Please keep him employed and doing what he does best!!!! The environment at the Bar 11 was great!!

Helpful?
3 Thank Brian K
James S, Manager at Renaissance London Heathrow Hotel, responded to this review

Dear Brian K, Thank you for taking the time to review you stay with us on TripAdvisor and your 5* rating. We are delighted to read of your experience. The team and I enjoy welcoming all our guests and aim to deliver the highest level of service, to receive your feedback is the perfect reward. We look forward to welcoming... More 

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Discover a modern oasis at the Renaissance London Heathrow Hotel. With a prime airport location and stylish accommodations, our hotel is ideal for both business and leisure travelers. We offer spectacular runway views, soundproof hotel rooms and easy access to central London. ... more   less 

Additional Information about Renaissance London Heathrow Hotel

Address: Bath Road, Hounslow TW6 2AQ, England
Region: United Kingdom > England > Greater London > Hounslow
Price Range: $126 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance London Heathrow Hotel 4*
Number of rooms: 710
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Odigeo, Booking.com, Cancelon, Marriott, Agoda, Travelocity, HotelTravel.com and Priceline so you can book your Renaissance London Heathrow Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Renaissance Hotel London Heathrow
Renaissance Hotel Hounslow
Renaissance Hounslow
Hounslow Renaissance
Renaissance Heathrow
Hotel Style:
#2 Luxury Hotel in Hounslow
#2 Spa Hotel in Hounslow
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance London Heathrow Hotel staff and other travellers.
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New York City, New York
6 months ago

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Questions? Get answers from Renaissance London Heathrow Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A runway view room is worthwhile. We had a suite -it was excellent & valuable for an 8 suitcase trip!!”
 of 5 bubbles RogerEllman, 30 Nov 2016 | Read review
“Any room is a good room at the hotel”
 of 5 bubbles meek89, 27 Nov 2016 | Read review
“all rooms are quiet”
 of 5 bubbles G8408JRmarkc, 26 Nov 2016 | Read review
“Third floor with access to excutive lounge, although slightly dearer. Some rooms have runway views.”
 of 5 bubbles suechris6692, 26 Nov 2016 | Read review
“All rooms good but you can pay extra for a runway view”
 of 5 bubbles TraceyM475, 23 Nov 2016 | Read review
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