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Hilton London Heathrow Airport

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Hilton London Heathrow Airport
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3,608 Reviews from our TripAdvisor Community

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Showing 3,403: English reviews
Santa Barbara, California
Reviewed 21 December 2015

Its a Hilton property and the quality is consistent with what you would expect. The room was spacious and very quiet considering its location at the airport. Mostly it was convenient for an over night stop and morning flight across the pond. Just right!

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Thank Heligypsy
Mandie_W_PA, General Manager at Hilton London Heathrow Airport, responded to this review

Dear Heligypsy Thank you for choosing the Hilton London Heathrow Airport Hotel. I was delighted to see the good scores given and for your kind comments. Thank you so much. We look forward to welcoming you back in future. Kindest regards, Jurgen Sutherland, General Manager

Maine
Reviewed 20 December 2015

This was a wonderful experience. I had no problem getting into my room early, and the room was everything I expected. The executive lounge was very good, and Zen restaurant was great! All of the staff went out of their way to make my one night stay great and I would definitely stay there again.

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Thank ProfT
Mandie_W_PA, General Manager at Hilton London Heathrow Airport, responded to this review

Dear ProfT Thank you for choosing the Hilton London Heathrow Airport Hotel. I was delighted to read that you had a good experience and that you enjoyed your stay with us. Thank you for your kind comments and high scores. I hope that we have the pleasure of welcoming you back soon. Kindest regards, Jurgen Sutherland, General Manager

Abu Dhabi, United Arab Emirates
Reviewed 20 December 2015 via mobile

This hotel is all that you need for an overnight layover. Extremely convenient; a short walk from terminal 4. Friendly staff, reasonable price, clean, coffee and tea in-room. Small, but functional. My only complaint is that I had to call twice to get a razor sent toy room.

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Thank Cammie P
Mandie_W_PA, General Manager at Hilton London Heathrow Airport, responded to this review

Dear Cammie P Thank you for choosing the Hilton London Heathrow Airport Hotel. I was delighted to read that you had a good experience and that you enjoyed your stay with us. Thank you for your kind comments and high scores. I have noted your comments regarding the razor request and I would like to apologise for the inconvenience this...

Edinburgh, United Kingdom
Reviewed 19 December 2015 via mobile

Stayed overnight here after flying in for meeting nearby. Thought the hotel might not be very good but was pleasantly surprised. It has a classic 90s feel with a big atrium where lobby bar and restaurant are with many of the rooms having internal facing windows. I had a tasty late meal in the bar although the service was a...

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Thank je22
Mandie_W_PA, General Manager at Hilton London Heathrow Airport, responded to this review

Dear je22 Thank you for choosing the Hilton London Heathrow Airport Hotel. I was delighted to see the good scores given and for your kind comments. Thank you so much. We look forward to welcoming you back in future. Kindest regards, Jurgen Sutherland, General Manager

Atlanta, Georgia
Reviewed 18 December 2015

I spend many nights in Hotels across Europe but the concierge staff at Heathrow T4 stand out. They provide outstanding service to all customers, willing to go above and beyond to help with a variety of customers needs. I highly recommend the T4 Hilton and their exceptional concierge staff including Jelena, Thomas, Nick, Paul and others .

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Thank Rick R
Mandie_W_PA, General Manager at Hilton London Heathrow Airport, responded to this review

Dear Rick R Thank you so much for your very kind review and high score following your recent stay with us. It is always a pleasure to read such glowing feedback especially with regards to the staff. I shall ensure that your comments are passed on to the Concierge team particularly Jelena, Tomasz, Nick and Paul and their service duly...

Holte, Denmark
Reviewed 18 December 2015

Be aware of the 10 minutes walk from Heathrow express to the Hotel - it can feel long if you are not fit. Fitness is hard to find - but once found it is Great. Breakfast is fantastic - excellent omelets and fried eggs and fresh orange juice.

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Helpful?
Thank Ivan1301
Mandie_W_PA, General Manager at Hilton London Heathrow Airport, responded to this review

Dear Ivan1301 Thank you for choosing the Hilton London Heathrow Airport Hotel. I was delighted to see the good scores given and for your kind comments. Thank you so much. We look forward to welcoming you back in future. Kindest regards, Jurgen Sutherland, General Manager

Berkeley, California
Reviewed 18 December 2015

Have stayed here in the past and find it to be most convenient. While it is about a 10 minute walk into Terminal 4, the flight connections to the Continent are most convenient and the train to other Terminals for other connections by complimentary train service. The rooms are undergoing renovation and all are easily accessed. The service is quick...

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Thank Clubsecretary
Mandie_W_PA, General Manager at Hilton London Heathrow Airport, responded to this review

Dear Clubsecretary Thank you for choosing the Hilton London Heathrow Airport Hotel. I was delighted to see the good scores given and for your kind comments. Thank you so much. We look forward to welcoming you back in future. Kindest regards, Jurgen Sutherland, General Manager

Southampton, United Kingdom
Reviewed 16 December 2015

I would best describe the Hilton as adequate. Room was adequate with no excess of quality on display. Room booked for 2 people but only one dressing gown and slippers. For all I know perhaps we should of had none so didn't feel like complaining. Toilet paper extremely low quality. Breakfast. Experienced long queue to get in, with food options...

Review collected in partnership with Hilton Hotels & Resorts
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Thank Julian R
Mandie_W_PA, General Manager at Hilton London Heathrow Airport, responded to this review

Dear Julian R Thank you for posting your review following your recent stay at the Hilton London Heathrow Airport Hotel. I was very sorry to read that we did not meet your expectations and that you did not have an enjoyable stay. Thank you for your feedback regarding the various issues. I shall certainly take yoiur comments on board and...

Toronto, Canada
Reviewed 15 December 2015

My travel often has me on lengthy layovers at Heathrow. From time to time I have stayed at properties in the airport hotel family that try to treat layover travellers like central city guests - and it always strikes me that they just do not understand the clear differences in the two business types. We are not all able to...

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1Thank constanttraveller100
Mandie_W_PA, General Manager at Hilton London Heathrow Airport, responded to this review

Dear constanttraveller100 Thank you for choosing the Hilton London Heathrow Airport Hotel. I was delighted to read that you had a good experience and that you enjoyed your stay with us. Thank you for your kind comments and high scores. I hope that we have the pleasure of welcoming you back soon. Kindest regards, Jurgen Sutherland, General Manager

Reviewed 15 December 2015 via mobile

This hotel is an easy walk/short train ride to all other Heathrow terminals. You can also catch the Heathrow express to Paddington station or the underground. Takes you about 50 min for 12 pounds to Piccadilly Excellent buffet breakfast is included. Rooms are large and clean. Elena at the reception was very welcoming. Why go anywhere else? Just perfect!!!

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Thank emilia m
Mandie_W_PA, General Manager at Hilton London Heathrow Airport, responded to this review

Dear emilia m Thank you for your very kind review following your recent stay with us. I am delighted to read that you had an enjoyable experience. Thank you for your kind comments regarding Elena. I shall ensure that your kind words are passed on to her and that her service is duly recognised. I hope that we have the...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The only Heathrow Airport hotel with direct access to Terminal 4 via a covered walkway. For connections to and from Terminal 5 the hotel recommends guests use the Hotel Hoppa service for a small charge. Guests can also take the Heathrow Connect free tain service to all of the terminals at Heathrow. The Hilton London Heathrow Airport hotel is 20 minutes by train from central London. Dine in style at a choice of 3 restaurants, relax in the swimming pool or work out in the 24hr Gym offering Fitness by Precor. Business Centre services and an Executive Lounge. Free wifi is available in all public areas of the hotel and this makes the Hilton London Heathrow ideal for business guests. Meetings for up to 350 people can be held. Hotel Rooms: 398. Hotel Chain: Hilton Hotels. ... more   less 

Additional Information about Hilton London Heathrow Airport

Address: Terminal 4, Heathrow Airport, Hounslow TW6 3AF, England
Region: United Kingdom > England > Greater London > Hounslow
Price Range: $170 - $336 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Heathrow Airport 4*
Number of rooms: 395
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Hilton EMEA, Expedia, Booking.com, Orbitz, Hotwire, TravelUp, Travelocity, Cancelon, Priceline, Evoline ltd, TripOnline SA, getaroom.com and HotelQuickly so you can book your Hilton London Heathrow Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton London Heathrow Airport Hotel Hounslow
Hilton Hotel Hounslow
Hilton Hounslow
Hounslow Hilton
Hotel Style:
#1 Green Hotel in Hounslow
#4 Luxury Hotel in Hounslow
#6 Business Hotel in Hounslow
#6 Family Hotel in Hounslow
#7 Romantic Hotel in Hounslow
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Heathrow Airport staff and other travellers.
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Questions? Get answers from Hilton London Heathrow Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for high rooms”
  • Room service
  • Charging point next to the bed.
roosterza, 10 Apr 2017 | Read review
“Higher floors looking down into the atrium”
FannyO562, 31 Mar 2017 | Read review
“We had an upper airport facing room, which was fine.”
ZakZapper, 27 Mar 2017 | Read review
“If you want a bath, specifically order a room with one or else it is a beautiful shower, but still a shower.”
Asausus, 26 Mar 2017 | Read review
“Lower floors mean less time spent going to and from the dining area”
809harrietl, 26 Mar 2017 | Read review
5 of 5