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Hilton London Heathrow Airport

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Hilton London Heathrow Airport
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3,603 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton London Heathrow Airport
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Showing 3,398: English reviews
Dallas, Texas, United States
Reviewed 1 week ago via mobile

The hotel staff at this hotel was nothing less than spectacular. Especially Nicole in Hotel Guest Relations. She was extremely pleasant to deal with, kind, courteous, helpful, and caring. I cannot give enough praise on how amazing she is and how great she made my stay. Her upbeat, kind, caring attitude is so contagious that even when I was having...

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Helpful?
Thank John V
Jurgen S, General Manager at Hilton London Heathrow Airport, responded to this review

Dear "John V" Thank you for sharing your review following on from your recent stay with us. I very much enjoyed reading your comments, and want to thank you for commending the team in particular Nicole. She is indeed a great asset to the team and I will personally pass on my thanks to her. Nicole and the rest of...

Portsmouth, United Kingdom
Reviewed 1 week ago

Stayed here on Christmas eve, before collecting family from the airport on Christmas morning. The staff were incredibly warm and welcoming, and check-in was effortless. My room was comfortable, and large, and having a hotel with parking that is also attached to Terminal 4 by walkway is incredibly convenient. In short, I had a great night's sleep, and wouldn't hesitate...

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Helpful?
Thank roosterza
Jurgen S, General Manager at Hilton London Heathrow Airport, responded to this review

Dear "roosterza" Thank you for choosing the Hilton London Heathrow Airport for your stay. I am thrilled that you had a great nights sleep and that you found the walkway and hotel amenities convenient. Delighted you would book again, and hope that your next visit is not so far away. Best regards Jurgen

The Hague, The Netherlands
Reviewed 2 weeks ago via mobile

The rooms are clean and modern, the beds are comfortable, the water pressure is good and the rooms are quiet (not unimportant for an airport hotel). Furthermore, this Hilton property is ideally located for any flights from/to Terminal 4 as it connects with the Terminal building (less than 10 minute walk). Conclusion: one of the best airport hotels at Heathrow!

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Helpful?
Thank Jurgen R
Jurgen S, General Manager at Hilton London Heathrow Airport, responded to this review

Dear "Jurgen R" Such a fantastic review, thank you! We are all delighted you found the hotel very suited to your needs and it is very pleasing to hear of your conclusion! Thank you for taking the time to review our hotel and we hope to welcome you back in the near future. Kind regards Jurgen

Salt Lake City, Utah
Reviewed 2 weeks ago

We stayed here for the convenience of catching an air flight to the U.S. the next day. It was lovely and very clean. All employees were very friendly and courteous. The food was EXCELLENT!!! No problems with this hotel except too expensive for our budget.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank carscar
Jurgen S, General Manager at Hilton London Heathrow Airport, responded to this review

Dear "carscar" Such a wonderful review! Thank you for highlighting our friendly and courteous staff along with your compliments to the kitchen team! I will be delighted to share your feedback with the rest of the team as this will be of great encouragement to them. Please don't forget to sign up to our loyalty programme Hilton Honors, this way...

Phuket
Reviewed 2 weeks ago

We had an early morning flight to Thailand and decoded to travel to heathriw and stay the night before.we had an easy check in. The roons were perfect with an inter connectibg door. We had a lovley meal in the Itallian restaurant an and early night .The following morbing was a simple walk into terminal 4 Perfect !!

Review collected in partnership with Hilton Hotels & Resorts
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Thank C893EGsandram
Jurgen S, General Manager at Hilton London Heathrow Airport, responded to this review

Dear "C893EGsandram" Thank you for taking the time to share your wonderful feedback, it is great to learn you had such an enjoyable stay and found the rooms perfect to your needs. Thank you for your 5* rating. Kind regards Jurgen

Kalamazoo, Michigan
Reviewed 2 weeks ago via mobile

Stayed here for two nights. The hotel is easy to find if you can read a sign...the walk from the airport is about five minutes. It's really easy to get into the city...the concierge even arranged a private night tour of London for my mom and I....then we also took the underground into the city( the concierge will help you...

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Helpful?
Thank madmh321
Jurgen S, General Manager at Hilton London Heathrow Airport, responded to this review

Dear "madmh321" Thank you for sharing your thoughts on your recent experience with us. I am delighted that our concierge team were on hand to assist you with all queries and that you enjoyed your night tour of London. We hope to have the pleasure of welcoming you back in the near future. Best regards Jurgen

Chicago, Illinois
Reviewed 2 weeks ago

The hotel is the only one within walking distance from the terminal. We landed at terminal 2 and then took the train to terminal 4 and from there walked through the walkway to the hotel. With kids It took us about 20-25 minutes from the train station at terminal 4 to get to the hotel. The hotel policy does not...

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1Thank ChiSoodz
Jurgen S, General Manager at Hilton London Heathrow Airport, responded to this review

Dear "ChiSoodz" Thank you for choosing the Hilton London Heathrow Airport for your stay. It is pleasing to learn you found the location great for your family requirements and found the access and journey smooth. We look forward to welcoming you back in the near future. Kind regards Jurgen

Portsmouth, United Kingdom
Reviewed 2 weeks ago via mobile

I travel often and can't fault it. Very friendly professional staff, good facilities , right next to the airport and lurvely beds. The executive lounge at happy hour is especially good. Free food and drinks in a comfy place with food service. What better way to start your holiday early! Highly recommended

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Helpful?
Thank Rob P
Jurgen S, General Manager at Hilton London Heathrow Airport, responded to this review

Dear "Rob P" Thank you for your 5* review and kind feedback. We appreciate you highlighting many positive aspects of your stay and thrilled you had a fantastic time with us. We hope you will visit us again soon! Thank you for your recommendation. Kind regards Jurgen

Dunboyne, Ireland
Reviewed 2 weeks ago

This is a great location if you need a stay over in Heathrow. It is connected by a walkway to terminal 4. Staff were very helpful and had no problem organising a quiet room for an early check out. The food was good, with ample selection and the room was very comfortable and well equipped.

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Helpful?
Thank Bob B
Jurgen S, General Manager at Hilton London Heathrow Airport, responded to this review

Dear "Bob B" Thank you for sharing your review with other travellers on Trip Advisor. It is pleasing to learn you had a comfortable stay and that all staff were helpful. I will be happy to share your feedback with the team. Kind regards Jurgen

Europe
Reviewed 2 weeks ago

+ sound-proof windows (you do not hear planes or traffic) + really kind reservation and reception staff + clean rooms, comfortable bed (just right firmness) + free 2x 500ml water - gym: small and very jammed - gym: dirty (especially floors) and smelly (no way to open the window) - doors: zero sound insulation (any normal discussion can be heard...

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Helpful?
1Thank niaga_em
Jurgen S, General Manager at Hilton London Heathrow Airport, responded to this review

Dear "niaga_em" Thank you for your review and sharing your feedback. I have shared your comments with the relevant managers to investigate certain points mentioned further. It is only through feedback such as yours that we are able to continuously better our products and services to ensure that we provide a high standard of service to all out guests. We...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The only Heathrow Airport hotel with direct access to Terminal 4 via a covered walkway. For connections to and from Terminal 5 the hotel recommends guests use the Hotel Hoppa service for a small charge. Guests can also take the Heathrow Connect free tain service to all of the terminals at Heathrow. The Hilton London Heathrow Airport hotel is 20 minutes by train from central London. Dine in style at a choice of 3 restaurants, relax in the swimming pool or work out in the 24hr Gym offering Fitness by Precor. Business Centre services and an Executive Lounge. Free wifi is available in all public areas of the hotel and this makes the Hilton London Heathrow ideal for business guests. Meetings for up to 350 people can be held. Hotel Rooms: 398. Hotel Chain: Hilton Hotels. ... more   less 

Additional Information about Hilton London Heathrow Airport

Address: Terminal 4, Heathrow Airport, Hounslow TW6 3AF, England
Region: United Kingdom > England > Greater London > Hounslow
Price Range: $170 - $336 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Heathrow Airport 4*
Number of rooms: 395
Reservation Options:
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Also Known As:
Hilton London Heathrow Airport Hotel Hounslow
Hilton Hotel Hounslow
Hilton Hounslow
Hounslow Hilton
Hotel Style:
#1 Green Hotel in Hounslow
#4 Luxury Hotel in Hounslow
#6 Business Hotel in Hounslow
#6 Family Hotel in Hounslow
#7 Romantic Hotel in Hounslow
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Heathrow Airport staff and other travellers.
61 questions
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Questions? Get answers from Hilton London Heathrow Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for high rooms”
  • Room service
  • Charging point next to the bed.
roosterza, 10 Apr 2017 | Read review
“Higher floors looking down into the atrium”
FannyO562, 31 Mar 2017 | Read review
“We had an upper airport facing room, which was fine.”
ZakZapper, 27 Mar 2017 | Read review
“If you want a bath, specifically order a room with one or else it is a beautiful shower, but still a shower.”
Asausus, 26 Mar 2017 | Read review
“Lower floors mean less time spent going to and from the dining area”
809harrietl, 26 Mar 2017 | Read review
5 of 5