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Hilton London Heathrow Airport

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Hilton London Heathrow Airport
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3,488 Reviews from our TripAdvisor Community

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Showing 3,287: English reviews
Ipswich, United Kingdom
Reviewed 1 September 2015 via mobile

Stayed at the hotel overnight before a flight in the morning. Easy to book and on arrival had a very easy check in with extremely pleasant staff. Room was very good with all that you need for a relaxing night. Had a pleasant meal in the restaurant and a quiet nights sleep. Check out was very easy with a key...

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Helpful?
Thank Oscar860
Mandie_W_PA, General Manager at Hilton London Heathrow Airport, responded to this review

Dear Oscar860 Thank you for choosing the Hilton London Heathrow Airport Hotel. I was delighted to read that you had a good experience and that you enjoyed your stay with us. Thank you for your kind comments and high scores. I hope that we have the pleasure of welcoming you back soon. Kindest regards, Jurgen Sutherland, General Manager

Lincoln, Nebraska
Reviewed 31 August 2015

Excellent location and connected to terminal 4. This isn't anything special, however it is what you would expect from Hilton and it will not disappoint. There is two dining options in the lobby area and we found food that made everyone happy (2 adults and two kids)

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Helpful?
Thank Lovetotravelfamily4
Mandie_W_PA, General Manager at Hilton London Heathrow Airport, responded to this review

Dear Lovetotravelfamily4 Thank you for choosing the Hilton London Heathrow Airport Hotel. I was delighted to read that you had a good experience and that you enjoyed your stay with us. Thank you for your kind comments and high scores. I hope that we have the pleasure of welcoming you back soon. Kindest regards, Jurgen Sutherland, General Manager

Cardiff, United Kingdom
Reviewed 31 August 2015

We've used the Hilton Hotel at Heathrow Terminal 4 for more than 20 years normally prior to flying off somewhere. This hotel if perfect if you are flying out of Heatrow however it's also a great base for sightseeing with its close proximity to Windsor Caslte, Legoland, Heathrow Express Train direct link to London and for Rugby Union fans Twickenham...

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1Thank Robert S
Mandie_W_PA, General Manager at Hilton London Heathrow Airport, responded to this review

Dear Robert S Thank you for choosing the Hilton London Heathrow Airport Hotel. I was delighted to read that you had a good experience and that you enjoyed your stay with us. Thank you for your kind comments and high scores. I hope that we have the pleasure of welcoming you back soon. Kindest regards, Jurgen Sutherland, General Manager

Reviewed 31 August 2015 via mobile

The staff at the Hilton desk greeted us with smiles and our room was ready - a plus. But, the room was very small, and the decor dated to a time when mid-century modern was the popular look in hotels. 1970's? There was a whiff of old dirt in the air from aged carpeting. Our room was an "Executive King."...

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Helpful?
Thank CapeCodTravelWriter
Mandie_W_PA, General Manager at Hilton London Heathrow Airport, responded to this review

Dear CapeCodTravelWriter Thank you for choosing the Hilton London Heathrow Airport Hotel and I was sorry to see by the scores we achieved and to read your comments that on this occasion we did not reach your expectations and please accept my apologies. I have noted your comments and your feedback which I have passed to the relevant managers for...

Ormond Beach, Florida
Reviewed 31 August 2015

you never know with hotels adjacent to airports - captive audience and all that. This Hilton was surprisingly good room wise. I do think the dining options could have been easier and friendlier. We tried to eat at their main restaurant at 9 pm and were told they were "too full to take more tables"even though they were mostly empty....

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Thank bonsai35
Mandie_W_PA, General Manager at Hilton London Heathrow Airport, responded to this review

Dear bonsai35 Thank you for taking the time to share your experience following your recent stay with us. I am delighted to see by your scores and your comments that we met your expectations in most areas however I have noted your feedback with regards to the restaurant and I would like to apologise for this. I have passed your...

Fort Lauderdale, Florida
Reviewed 31 August 2015

Great location, it is attached to terminal 4. This is what you would expect from Hilton at this price too. There is a restaurant there with some good selections for adults and kids too, however don't expect to much. You are there for the location.

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Helpful?
Thank DSimons77
Mandie_W_PA, General Manager at Hilton London Heathrow Airport, responded to this review

Dear DSimons77 Thank you for posting a review following your recent stay at the Hilton London Heathrow Airport Hotel. I am pleased to read that overall you had an enjoyable experience with us. We look forward to welcoming you back in future. Kindest regards, Jurgen Sutherland, General Manager

Houston, Texas
Reviewed 31 August 2015

This hotel is dated and management needs to be changed. As a Dimond member of Hilton I was surprised on all the issues we had on check in. First room we were sent to had no sheets on the bed and room was not Made up. After a call to the front desk they sent us to a room not...

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1Thank STULETSEAT
Mandie_W_PA, General Manager at Hilton London Heathrow Airport, responded to this review

Dear STULETSEAT Thank you for taking the time to post a review following your recent stay at the Hilton London Heathrow Airport Hotel. I was very disappointed to read your comments and I can only sincerely apologise for the series of events that took place during your stay with us. It is very rare that we receive feedback such as...

Cardiff, United Kingdom
Reviewed 31 August 2015

Following my May visit, I stayed again at this hotel twice on a recent trip to India from T4 (coming and going). Although it can be pricey (seems to depend on the time of year) it is VERY conveniently located with a sky-walk to T4 check-in. They have now refurbished a number of rooms, which are excellent with well-thought-out furnishings...

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Helpful?
Thank RichardAlibon
Mandie_W_PA, General Manager at Hilton London Heathrow Airport, responded to this review

Dear RichardAlibon Thank you for choosing the Hilton London Heathrow Airport Hotel. I was delighted to read that you had a good experience and that you enjoyed your stay with us. Thank you for your kind comments and high scores. I hope that we have the pleasure of welcoming you back soon. Kindest regards, Jurgen Sutherland, General Manager

London, United Kingdom
Reviewed 30 August 2015

We stayed for a night to catch the flight the following morning. There seemed to be two hotels at Terminal 4 (the other is Yotel I believe). There were lots of crew members at the time we stayed. Location: 5 mins walk to Terminal 4 via a covered pedestrian walkway. It was good enough particularly it was raining when we...

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Helpful?
Thank GraceChung
Mandie_W_PA, General Manager at Hilton London Heathrow Airport, responded to this review

Dear GraceChung Thank you for choosing the Hilton London Heathrow Airport for your accommodation. It is clear by the scores given and comments that we did not meet your expectations in some areas and for that I would like to take this opportunity to apologise. Your feedback has been viewed by the senior management team as we constantly strive to...

Durham, United Kingdom
Reviewed 29 August 2015

We used this hotel as an overnighter en-route to our main destination. We've used this hotel quite a few times purely for this reason. We arrived quite late but were warmly welcomed, checked in and tucked up in a cosy comfy bed in what felt like seconds ... Very efficient. And just what we needed. Wifi signal was reliable The...

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Helpful?
Thank davey1tom
Mandie_W_PA, General Manager at Hilton London Heathrow Airport, responded to this review

Dear davey1tom Thank you for choosing the Hilton London Heathrow Airport Hotel. I was delighted to read that you had a good experience and that you enjoyed your stay with us. Thank you for your kind comments and high scores. Your very kind recommendation is very much appreciated and I hope that we have the pleasure of welcoming you back...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The only Heathrow Airport hotel with direct access to Terminal 4 via a covered walkway. For connections to and from Terminal 5 the hotel recommends guests use the Hotel Hoppa service for a small charge. Guests can also take the Heathrow Connect free tain service to all of the terminals at Heathrow. The Hilton London Heathrow Airport hotel is 20 minutes by train from central London. Dine in style at a choice of 3 restaurants, relax in the swimming pool or work out in the 24hr Gym offering Fitness by Precor. Business Centre services and an Executive Lounge. Free wifi is available in all public areas of the hotel and this makes the Hilton London Heathrow ideal for business guests. Meetings for up to 350 people can be held. Hotel Rooms: 398. Hotel Chain: Hilton Hotels. ... more   less 

Additional Information about Hilton London Heathrow Airport

Address: Terminal 4, Heathrow Airport, Hounslow TW6 3AF, England
Region: United Kingdom > England > Greater London > Hounslow
Price Range: $169 - $362 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Heathrow Airport 4*
Number of rooms: 395
Reservation Options:
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Also Known As:
Hilton London Heathrow Airport Hotel Hounslow
Hilton Hotel Hounslow
Hilton Hounslow
Hounslow Hilton
Hotel Style:
#1 Green Hotel in Hounslow
#6 Luxury Hotel in Hounslow
#6 Business Hotel in Hounslow
#6 Family Hotel in Hounslow
#7 Romantic Hotel in Hounslow
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Heathrow Airport staff and other travellers.
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Questions? Get answers from Hilton London Heathrow Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are well away from lifts so any room should be suitable.”
 of 5 bubbles 636JulianM, 27 Feb 2017 | Read review
“All rooms are quite which is great when close to the Airport”
 of 5 bubbles ADDMANworldtraveler, 24 Feb 2017 | Read review
“Rooms not overlooking the lobby are quieter”
 of 5 bubbles suemZ1980KR, 18 Feb 2017 | Read review
“A room that overlooks the lobby/restaurants. Not much to see outside”
 of 5 bubbles Ajoyous24, 18 Feb 2017 | Read review
“Executive floor if the price is good”
 of 5 bubbles Gadabouts95, 16 Feb 2017 | Read review
5 of 5