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easyHotel London Heathrow

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easyHotel London Heathrow
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657 Reviews from our TripAdvisor Community

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Showing 625: English reviews
Reviewed 3 days ago NEW

We have booked and fully paid 1 room for 1 night at this EasyHotel 6 weeks prior to arrival. On that night, after waiting for 45 minutes for a shuttle to the hotel that never came, we went back in the airport to contact the hotel. Once I opened the booking app on my phone, I noticed that our reservation...

2Thank Amélie G
Reviewed 1 week ago via mobile

Without doubt the worst hotel I have ever stayed in. The room was so small that i could stand in the middle and touch both walls with my fingertips with my arms outstretched. There was no remote control for the tv ( had to beg reception for one ) , the water in the shower was cold and I could...

Thank elliott111111
G S, General Manager at easyHotel London Heathrow, responded to this review

Dear Elliott111111, Firstly let me thank you for taking your precious time off to share your recent experience in Trip advisor. Your feedback is very important to us. It’s really sad to hear that your stay wasn’t satisfactory with us and please accept my sincere apology for inconvenience caused. Would like to kindly advise that we have various room types...

Reviewed 2 weeks ago

I was looking for some cheap accommodation for 1 night in the area and found the Easy hotel in .Harlington. I found the girl on the reception polite and friendly and the room basic but very clean. The only criticism I would make is that the Duvet cover was torn otherwise very good. You do get some people banging in...

Thank Sausage48
G S, Guest Relations Manager at easyHotel London Heathrow, responded to this review

Dear Sausage48, Thank you for taking out your valuable time to leave your recent stay feedback with us and for giving us 3*.I am extremely happy to hear that the easyHotel concept fitted perfectly around your needs and you found us clean and great value for money. I am really pleased to hear that you found our reception girl friendly...

Reviewed 2 weeks ago

I would not recommend to stay there, as the staff try and want money from you by saying your card has been declined on the day of arrival, when you are already on your way. As we were travelling there, having booked the hotel three months ago, they declined and therefore cancelled our booking. Then they asked three times the...

Thank Nane C
G S, Public Relations Manager at easyHotel London Heathrow, responded to this review

Dear Nane C, I would like to thank you for your time to give us your feedback which helps us to meet and exceed our valuable guest expectations. Please accept my sincere apologies for the inconvenience you experienced during your short stay with us. Regarding the declined booking, I would like to kindly inform you that all the guests requested...

Reviewed 3 weeks ago

we arrived tired at 2 in the morning and the employee (in a very bad mood) took my ID card to make a photocopy and din't give it back to me (I was too tired to notice it). I succed to go back to home with my passeport. when I phoned, they told me they will send me the card...

Thank Stéphane G
G S, Guest Relations Manager at easyHotel London Heathrow, responded to this review

Dear Stephane G, Many thanks for sharing your in feedback in Tripadvisor which is always welcomed as this enables us to take appropriate action to provide the service our guest expect. I am extremely sorry for an inconvenience caused. Regarding staff, your feedback is further investigated and was questioned to staff on duty with action plan in place. I am...

Derby, United Kingdom
Reviewed 4 weeks ago via mobile

Booked the room as it was a cheap deal for 3 of us with parking. There were only 3 spaces when I arrived 2 of which were too narrow for my car. Room was basic but did the job but found it disturbing that pubic hairs from previous guests were in the shower... eeeeew! Taxi to t5 was £12 but...

Thank carlaj291
G S, Guest Relations Manager at easyHotel London Heathrow, responded to this review

Dear Carlaj291, Let me take the opportunity to thank you for choosing to stay at easy hotel heathrow and giving us your valuable feedback. I am delighted to know that you found our hotel package deal good value for money. Regarding car park and the taxi service I do apologies for the inconvenience caused and your feedback has been further...

Milton Keynes, United Kingdom
Reviewed 4 weeks ago via mobile

If you are looking for a luxury, romantic hotel the night before you fly this is definitely NOT the hotel for you. If however you just want somewhere to lay your head for a few hours then this may well be the place for you. Definitely no frills. I did think it was still expensive for what it was. I...

Thank Chris H
G S, Front Office Manager at easyHotel London Heathrow, responded to this review

Dear Chris H, Thanks you for sharing your feedback in Tripadvisor which is always welcomed as this enable us to take appropriate action to provide the service our guest expects in our hotel. I am really upset to know that we couldn’t meet up your expectation on this occasion. With regards to parking, I would like to kindly advice you...

Faversham, United Kingdom
Reviewed 4 weeks ago

Booked a ' park & stay' here prior to a short trip from Heathrow T3. I had mixed expectations based on some of the 'terrible' reviews on TripAdvisor, however they were generally unfounded. I didn't expect anything more than basic for the price, which is considerably less than virtually all other hotels near to Heathrow. The room wasn't large, but...

Thank KerryKC
G S, Front Office Manager at easyHotel London Heathrow, responded to this review

Dear KerryKC, Thank you for leaving 3*review, we really appreciate it. I hope you had a safe flight to your destination. I am delighted to know to know that you found our hotel good for overnight stay, clean, comfortable and close to airport and good value for money. Without doubt we are just 7 to 10 minute away from heathrow...

Ware, United Kingdom
Reviewed 9 December 2016 via mobile

Expensive to start with, everything is extra, room is tiny and freezing. It's like a very cheap cabin on a ferry. The welcome is as cold as the room. Nowhere to sit. Vending machines only and also expensive. Many many more places nearby that are better value overall. Do t be fooled by the headline initial price. You even have...

Thank CartwrightWareUK
G S, Front Office Manager at easyHotel London Heathrow, responded to this review

Dear CartwrightWareUK, Thank you so much for taking the time to write about your experience at easyHotel Heathrow and please accept my apologies for the inconvenience you experienced during your stay with us and I like to assure you, that your current experience is not representative of product and service we aim to provide to our customers. Please be advised...

Reviewed 2 December 2016 via mobile

I payed 35.10 for the room £15 early check in and £10 parking. I was put in a cramped room with dust on the tv and dirty mirrors. Duty manager walked into the room and walked back out I was so disgusted by this , my girlfriend was naked in the bed and I was on the phone it was...

Thank Gaurav H
G S, Public Relations Manager at easyHotel London Heathrow, responded to this review

Dear Gaurav H, Thank you for taking off your precious time and sharing your feedback on trip advisor. It is regretful to know that your stay with us fell short of expectations on this occasion. I would like to thank you for your constructive feedback as we strive to continuously improve our services and the guest experience. With regards to...

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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Paid Wifi
  • Paid Internet
  • Airport Transportation
Official Description (provided by the hotel)
WE HAVE LISTENED TO YOUR COMMENTS. easyHotel Heathrow now offer FREE TV, FREE EXTRA TOWELS, FREE USE OF IRONS AND HAIRDRYERS.Get your holiday or business trip off to a flying start by staying at easyHotel London Heathrow, located just 10 minutes drive from terminals 1,2 & 3 with terminals 4 & 5 both just a few minutes further away. You can access good transport links to central London on the Heathrow Express or London Underground via the airport and quickly reach the many businesses based nearby including the Stockley Park Business Estate. ... more   less 

Additional Information about easyHotel London Heathrow

Address: Brickfield Lane | Harlington, Hounslow UB3 5DX, England
Region: United Kingdom > England > Greater London > Hounslow
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Shuttle Bus service Wheelchair access Airport Transportation
Price Range: $39 - $86 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — easyHotel London Heathrow 2*
Number of rooms: 53
Reservation Options:
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Also Known As:
Easyhotel London Heathrow Hounslow
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Questions & Answers

Here's what travellers have asked, with answers from easyHotel London Heathrow staff and other travellers.
9 questions
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Questions? Get answers from easyHotel London Heathrow staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“free limited wi-fi (2hrs)”
 of 5 bubbles Sausage48, 30 Dec 2016 | Read review
“Stay at another hotel.”
 of 5 bubbles clemsonman87, 9 Nov 2016 | Read review
“As far as we could see there are no Rooms 'better' than others.”
 of 5 bubbles 482henrym, 28 Oct 2016 | Read review
“Choose another hotel.”
 of 5 bubbles EPaulR, 15 Oct 2016 | Read review
“We had a room with no window not sure if there was any with!”
 of 5 bubbles 54najih, 12 Oct 2016 | Read review
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