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Innkeeper's Lodge Stockport, Heaton Chapel

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148 Reviews from our TripAdvisor Community

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There are newer reviews for Innkeeper's Lodge Stockport, Heaton Chapel
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Showing 145: English reviews
Whitburn, United Kingdom
Reviewed 27 October 2015 via mobile

Having paid double what a room costs here for our Virgin Experience Day, we arrived not best pleased. On entering the room we were greeted by a very basic and disgustingly dirty room. There is a notice stating free bathroom items are provided but these were nowhere to be found even after enquiring with the staff. Further to this after...

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Helpful?
Thank Kieran T
Innkeepers_Lodge_01, Guest Relations Manager at Innkeeper's Lodge Stockport, Heaton Chapel, responded to this review

Thanks for your review. We’re really sorry to hear you had a poor experience when you visited. Your feedback is really important to us and we’ll make sure the team sees your comments.

Stockport, United Kingdom
Reviewed 27 October 2015

Staff at reception/behind bar did not offer a seat for me whilst completing the booking information and did not offer help when I dragged a heavy stool for myself. Poor facilities for disabled customers. Although bedroom design was good the wet room/toilet was unsafe as the tiled floor became wet throughout and I had to use the clean towels to...

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Thank Lynn P
Reviewed 21 October 2015 via mobile

Stayed with my partner for 2 nights staff and management fantastic clean room everything we needed breakfast was great car very was fantastic would book again highly recommend anyone needing a stop gap to book here close to Stockport city centre as well which is what we needed to be close to

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Thank Chris E
A TripAdvisor Member
Level Contributor
44 reviews
10 hotel reviews
32 helpful votes
Reviewed 21 October 2015 via mobile

Stayed here for 2 nights and had a lovely clean room comfortable bed warm and clean bathroom with all the facility's I needed plus a hairdryer and coffee tea facilities in room breakfast included both English and continental lots of choice we also ate downstairs in the Toby carvery and enjoyed in wasn't overly priced neither for wines beers etc...

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Thank A TripAdvisor Member
Innkeepers_Lodge_01, Guest Relations Manager at Innkeeper's Lodge Stockport, Heaton Chapel, responded to this review

Thanks for leaving us such great feedback. We’re really glad you enjoyed your visit and we look forward to seeing you again soon.

Derby, United Kingdom
Reviewed 20 October 2015

My wife and I., not knowing the area, wanted somewhere to eat, and knowing that the evening meal was likely to be a buffet, we wanted something substantial. Our 15 month old grandson didn't get a say in the matter ! Luckily my wife had spotted this place on the drive through. The welcome was warm, the environment pleasant and...

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Thank dick h
Innkeepers_Lodge_01, Guest Relations Manager at Innkeeper's Lodge Stockport, Heaton Chapel, responded to this review

We’re really grateful for your comments, thanks for taking the time to leave a review.

blackpool
Reviewed 6 October 2015

As a woman travelling alone I chose places close to where I will be located, somewhere that I can get food and a drink without having to go out in an unfamiliar area. I was staying 6 nights over 3 weeks. I booked in the first week for 2 nights then though I would judge my comfort level before booking...

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Thank tonyscoops
Innkeepers_Lodge_01, Guest Relations Manager at Innkeeper's Lodge Stockport, Heaton Chapel, responded to this review

It’s great to hear you enjoyed your experience with us. Thanks so much for sharing your feedback.

Blackpool, United Kingdom
Reviewed 16 September 2015

My daughter bought this overnight stay for us through "Virgin Experiences" and admittedly it wasn't our first choice BUT from the moment we went to check in until the moment we left we were made to feel welcome , the rooms were spotless and nicely decorated and the food second to none , the reason I didn't add the 5th...

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Thank Lindyl002013
wolverhampton
Reviewed 3 September 2015

Room cost including full English breakfast was extremely cheap. Room whilst slightly dated was very clean with new flat screen TV and free wifi. Breakfast wS buffet style and plenty full. My only dissapointment was the Carvery I had the king size but the meat portion was very poor and cut in very small slices and although seasonal vegetables are...

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Thank Steve7898
Innkeepers_Lodge_01, Guest Relations Manager at Innkeeper's Lodge Stockport, Heaton Chapel, responded to this review

Your feedback is really important to us, so thanks for taking the time to leave a review.

Gloucester, England
Reviewed 16 August 2015 via mobile

We spent 2 nights at the Innkeepers Lodge in August. We stayed in a double room. The bed had a plastic covered mattress which made for an unpleasant sleeping experience. In addition the mattress had seen better days, with large lumps and springs poking in your back. Our room was on the first floor, right above the kitchen. Both mornings...

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1Thank rae_finch
Innkeepers_Lodge_01, Guest Relations Manager at Innkeeper's Lodge Stockport, Heaton Chapel, responded to this review

Your feedback is really important to us so thanks for leaving your comments. We make sure we read every one so we know where we can improve.

Sydney, Australia
Reviewed 7 August 2015

Stayed three nights whilst visiting friends in Manchester. Room was clean, good size and contained all the basic things needed. We had twin beds which were rather uncomfortable. Bathroom was fine, but toilet needed persuading to flush! Breakfast was classic continental, fruit, yoghurt, cereal, croissants, toast, tea, coffee. Fine. Hotel was quiet and we certainly experienced no bad smells at...

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Thank Susan T

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
Official Description (provided by the hotel)
Heaton Chapel lodge offers quality budget accommodation right on the doorstep of Stockport and Manchester. It's a good base for visits to Manchester Conference Centre, or if you simply want to make the most of this vibrant part of the country. There's so much to do in the area, you'll be spoilt for choice. Stockport is blessed with some real hidden gems, including the stunning medieval Bramall Hall, the beautifully preserved tunnels of the Stockport air-raid shelters and the intriguing Hat Museum. Manchester needs little introduction, as it's famous for its prolific music scene, buzzing nightlife, world class shopping and two celebrated football teams. Further afield you can visit Cheadle, the scenic Cheshire Plain and the sweeping hills of the Peak District. All of these attractions are within striking distance, but you'll find great food just next door at Toby Carvery. So if you're a fan of freshly roasted joints and seasonal vegetables, you're in for a treat. ... more   less 

Additional Information about Innkeeper's Lodge Stockport, Heaton Chapel

Address: 271 Wellington Road North | Heaton Chapel, Stockport SK4 5BP, England
Region: United Kingdom > England > Greater Manchester > Stockport
Price Range: $97 - $114 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Innkeeper's Lodge Stockport, Heaton Chapel 3*
Number of rooms: 28
Reservation Options:
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Also Known As:
Innkeeper`s Lodge Stockport Hotel Stockport
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Questions & Answers

Here's what travellers have asked, with answers from Innkeeper's Lodge Stockport, Heaton Chapel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book the ground floor room if you have accessibility problems. All rooms quiet at night.”
 of 5 bubbles WeaversofDreams, 28 Nov 2016 | Read review
“Accessibility to upper rooms steep.”
 of 5 bubbles RonA273, 3 Nov 2016 | Read review
“My room was at the side of the hotel on the first floor and quiet”
 of 5 bubbles F1019JVjohns, 18 Oct 2016 | Read review
“Rooms on the 2nd floor are accessed by a steep staircase.”
 of 5 bubbles 168ianf, 13 Aug 2016 | Read review
“Request room on first floor, unless you are very fit!”
 of 5 bubbles 86suea, 22 Jul 2016 | Read review
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