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Hallmark Hotel Stourport Manor

PricelineUSD 74*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 145*
USD 74*
Great Deal
USD 76*
USD 79*
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Hallmark Hotel Stourport Manor
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799 Reviews from our TripAdvisor Community

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Showing 798: English reviews
Ilkley
Reviewed 9 November 2015 via mobile

We were a party of 21 members of a breast cancer support group on our annual weekend away. From the moment the coach stopped outside the staff were attentive from the manager who came on board to welcome us, explain the systems and give us our keys, to the receptionists bar staff waitresses and maids who are a credit to...

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Thank pat asquith
South Devon, United Kingdom
Reviewed 8 November 2015

My visit to your Hotel was very welcoming. Your workers are very kind and gracious and made me feel at home straight away. The room was well represented and clean . The food well presented, hot and good. This hotel is in the country and peaceful. Functions are organised as and when required. There is a swimming pool and other...

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Thank Beryl1513
wales
Reviewed 28 October 2015

Good value for money for families. Comfy king size bed , good pillows. Nice room. Lovely pool. We ate in , it was a bit expensive but I suppose that's everywhere? Breakfast was ok, we had better but still , cant complain for £85 for 3 on school holidays.

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Thank KairitB
Donald S, General Manager at Hallmark Hotel Stourport Manor, responded to this review

Thank you for your review. It is always a pleasure to welcome families during the school holidays and deliighted that you enjoyed your stay with us.92 children also stayed with us this week and enjoyed our pirate themed goody bags.I hope you will return again next year for another themed childrens break.

Oldbury, United Kingdom
Reviewed 27 October 2015

on approaching looked nice, reception clean but as said before staff indifferent. +the whole hotel looks as it needs decorating, some areas are very scruff, the blinds in dinning room are filthy. there was a big event on the Friday plus guest for a wedding on the Saturday, the wait for service on Friday night was abysmal, not enough staff,...

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Thank lizzieg11
Donald S, General Manager at Hallmark Hotel Stourport Manor, responded to this review

Really sorry you did not enjoy your stay.Over 90% of our guests staying that weekend were part of an event on Friday night or guests attending the Saturday Wedding.With so many of our guests now booking on line it is difficult sometimes to work out why people are staying with us. Where we have to work a lot harder is...

Corby northants uk
Reviewed 27 October 2015

Had a good experience .Impressed with the hotel food rooms and spa. The staff make the hotel. The only hotel I have stayed in that has fresh fruit bowls in the Lounges , and fresh baked cookies at reception, for the guests. We enjoyed our stay so much we booked to stay for 4 days over Christmas. Looking forward to...

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Thank Joan M
Donald S, General Manager at Hallmark Hotel Stourport Manor, responded to this review

You are very generous with your 5 star review thank you for taking the trouble to tell the community of your experience. With several hundred guests staying with me every week it is always great to have feedback positive and negative in so much we can continue doing what our guests enjoy or improve where we have not quite made...

Birmingham, United Kingdom
Reviewed 24 October 2015

Booked in with my wife for a two night stay.First impessions were not good.The paint was peeling from the windows.Loose steps leading to the patio area.Windows were dirty. Reception staff(not all) were indifferent and aloof although polite. Some items on menu were not available. On the plus side the room was clean and presentable.The food was above average. Overall the...

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Thank Ed H
Donald S, General Manager at Hallmark Hotel Stourport Manor, responded to this review

Thank you for your honest opinion of your stay. Please accept my apologies for not meeting your expectations in full on this occasion. In recent months the hotel has spent close to £1M in refurbishments, repairs and upgrades to roofs, drains, leisure facilities, heating, boilers and hot water systems and it wouuld be fair to say in the coming months...

Droitwich, United Kingdom
Reviewed 22 October 2015

I recently spent the day in the spa for a friends birthday, a group of us had a fab day and enjoyed being pampered. The facilities were top of the range, gym has brand new machines. We also had lunch that was to die for. Great value for money and happy pleasant staff that made us feel very welcome. We...

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Thank Ponybrook2015
Bristol, United Kingdom
Reviewed 20 October 2015

When we arrived at the hotel there was a problem with the company we had booked through so it appeared our room hadn't been booked although we had received email confirmation and payment had been taken. The staff at the hotel were amazing, there was no fuss, they thankfully had a room we could use and they also gave us...

Review collected in partnership with this hotel
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Thank 849hannah
Donald S, General Manager at Hallmark Hotel Stourport Manor, responded to this review

Hannah thankyou very much for taking the trouble to give us a five star review. It means so much to the team here to receive your praise and endorses our philosophy of the Hallmark Hotel Stourport Manor being a home of great hospitality. We hope we will have the pleasure of your company again soon.

Stourport-on-Severn, United Kingdom
Reviewed 14 October 2015

What a fantastic day! In late September, we got married at the Stourport Manor Hotel and things really couldn’t have gone any better. We first met with Brett (the wedding planner) about seven months earlier and he was extremely helpful in planning the day with us. He readily accommodated our ideas and was proactive in suggesting other options or improvements....

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Thank Simon P
Donald S, General Manager at Hallmark Hotel Stourport Manor, responded to this review

Thankyou for taking the trouble to share a review of your big day at the Hallmark Hotel Stourport Manor. We are thrilled that your wedding was very special for you and your guests and pleased that you had such positive feedback from those attending. We are also blessed to have Brett and Anna our talented wedding managers whom through their...

Lichfield, United Kingdom
Reviewed 14 October 2015

We stayed at the Stourport manor (Now Hallmark Hotels) friday 9/10/15 luckily it was just one night the room was ok but its october no heating we came out of the room to ask at the reception to be told it comes on at 6.30 to late we had to attend the in house charity ball which was very good...

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Thank HappyBoaters835
Donald S, General Manager at Hallmark Hotel Stourport Manor, responded to this review

Thank you for taking the trouble to review the Hallmark hotel Stourport Manor. Really sorry to hear you felt cold throughout your stay. I thought we had covered every angle to the unshceduled building works being carried out during your stay to replace a broken heating pipe. Oil filled radiators or alternative heating had been supplied to the small amount...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Restaurant at Menzies Stourport Manor
Restaurant at Menzies Stourport Manor
Cuisines: British, International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
A hotel with such a lot to offer the business, leisure and wedding guest. There is a lot of history attached to our Victorian stately home in the heart of Worcestershire. Set within 23 acres of wonderful grounds, the Hallmark Hotel Stourport Manor is located 10 minutes from the M5 motorway and has plenty of on-site parking. Along with 72 comfortable bedrooms including family bedrooms, the hotel has lots of great facilities including a brasserie, a bar and lounge now showing BT Sport, a swimming pool, sauna, steam room, spa bath, gym, tennis courts, squash courts and foot golf. The hotel is a stylish wedding venue with capacity for 220 guests, which also has nine meeting rooms with capacity for up to 350 delegates. ... more   less 

Additional Information about Hallmark Hotel Stourport Manor

Address: 35 Hartlebury Road, Stourport-on-Severn DY13 9JA, England
Region: United Kingdom > England > Worcestershire > Stourport-on-Severn
Price Range: $110 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hallmark Hotel Stourport Manor 4*
Number of rooms: 68
Reservation Options:
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Also Known As:
Menzies Stourport Manor Hotel Stourport On Severn
Menzies Stourport Manor On Severn
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Questions & Answers

Here's what travellers have asked, with answers from Hallmark Hotel Stourport Manor staff and other travellers.
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Questions? Get answers from Hallmark Hotel Stourport Manor staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“In house for quirks, extension for space (I assume). All quiet”
EnglishinUS, 24 May 2017 | Read review
“Pay more to stay in old Manor House, swimwear for leisure use”
MoB951, 21 May 2017 | Read review
“Ground floor, furthest from reception should be quiet”
64adrianm, 1 May 2017 | Read review
“Avoid 51 which is a bit warm due to the pipes running right round it which are hot even when the radiator was turned off.”
roystonf, 1 May 2017 | Read review
“None the rooms were very clean and tidy and warm ”
michaelcG8854CX, 28 Apr 2017 | Read review
5 of 5
Priceline
USD 74* /night
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Orbitz.comUSD 76
HallmarkUSD 79
CancelonUSD 145
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*Disclaimer
Prices are for 1 room, 2 adults
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