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Hallmark Hotel Stourport Manor

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691 Reviews from our TripAdvisor Community

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There are newer reviews for Hallmark Hotel Stourport Manor
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Showing 691: English reviews
Telford
Reviewed 4 weeks ago via mobile

Visited with my husband for a long weekend to relax. Due to a large wedding taking place, customer service when checking in was poor. When we got to our room we found there was no wardrobe or anywhere to hang clothes, and if travelling for business as I often do, a large TV took up the entire desk. Although food...

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1Thank 554Mrs_A_
Peterboroughy
Reviewed 4 weeks ago

We could not fault the service, the food or the room and were so pleased that our coach holiday hotel was this one from Mon to Fri with b&b + evening meal. Because our group arrived before our rooms were ready the staff had tea & scones ready for us as a welcome. Heating was on & plenty of hot...

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Thank Val W
Wolverhampton
Reviewed 5 weeks ago via mobile

We had our wedding here in October this year and we're blown away with the support, advice, help and kindness of Brett and his team our wedding was a dream we had the most fabulous day it was perfect we couldn't of asked for anything better food and service throughout the day was lovely nothing was a problem for them....

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Thank Karen D
Exeter, United Kingdom
Reviewed 5 weeks ago

My husband & I stayed here for 2 nights, lovely room, nice & clean, bed was huge. Buffet breakfast which we could not fault,as soon as you walked in they offered you tea & coffee. All staff were very nice & pleasant. They had an indoor pool which was great,(I've just learnt to swim) so it was good because there...

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Thank shelley c
United Kingdom
Reviewed 31 October 2016

The AA 4 Stars plaque is proudly displayed in the reception area, but I'm not sure what the date on it is! Upon check in, we were told the lift was out of order. Not one of the three staff who saw us offered help transporting our baggage to the first floor room. The room and decor is dated, various...

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Thank roadtripper316
Greater London, United Kingdom
Reviewed 30 October 2016 via mobile

Nothing was bad, but nothing was great, and for £100 a night I'd expect a little more. Small hot rooms (even with widow open and radiator off), that were a bit run down with poor lighting. Nice helpful staff though.

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Thank OwainFenn
Reviewed 30 October 2016 via mobile

Brilliant!!!! We had our wedding at the hotel on 16th September 2016. We had a fabulous day and the staff were fantastic. We made our booking with Brett a year and a half before the big day and he was so helpful throughout the whole process anything we wanted to change or add to the day he made sure it...

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2Thank Sam M
Bristol, United Kingdom
Reviewed 29 October 2016 via mobile

This is a nice hotel set in pleasant grounds. The interior is fine and the food is quite good too. The rooms are decent and whilst their is nothing spectacular about the hotel, it's really quite nice. The issue is the staff. We arrived late and were greeted by a miserable and quite rude porter who couldn't have cared less...

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Thank bramble3737
St Albans, United Kingdom
Reviewed 27 October 2016

Sounds like we were in the 'Disappointing' group and completely agree with her comments. Room was good. Food was not hot. Wedding party children were left to run wild by their parents and unchecked by staff. This continued in our case with frequent door banging until 1am. Complaint to reception did reduce this somewhat. One night the bar ran out...

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Thank Margot W
Stoke-on-Trent, United Kingdom
Reviewed 27 October 2016

We went to this hotel after going to West Midlands Safari Park. The room was large and had a single bed and double bed - as I requested. We realised that another bed was needed for our Grandaughter. Within an hour a further bed was installed, there was still room to get between the beds. We found the room and...

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Thank Carole L

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Restaurant at Menzies Stourport Manor
Restaurant at Menzies Stourport Manor
Cuisines: British, International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Home of Great Hospitality ... more   less 

Additional Information about Hallmark Hotel Stourport Manor

Address: 35 Hartlebury Road, Stourport-on-Severn DY13 9JA, England
Region: United Kingdom > England > Worcestershire > Stourport-on-Severn
Price Range: $110 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hallmark Hotel Stourport Manor 4*
Number of rooms: 68
Reservation Options:
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Also Known As:
Menzies Stourport Manor Hotel Stourport On Severn
Menzies Stourport Manor On Severn
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Questions & Answers

Here's what travellers have asked, with answers from Hallmark Hotel Stourport Manor staff and other travellers.
4 questions
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Stourbridge, United Kingdom
2 months ago
Hampshire
9 months ago
manchester
over a year ago

See all questions (4)

Questions? Get answers from Hallmark Hotel Stourport Manor staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor rooms at the back are very quiet.”
 of 5 bubbles rp004i9291, 18 Nov 2016 | Read review
“Ask for a ground floor as there is no lift to the first floor.”
 of 5 bubbles 787ChrisP, 6 Nov 2016 | Read review
“Our room had a view to the car park & trees and fields beyond & was quiet when we were there..”
 of 5 bubbles ValW228, 2 Nov 2016 | Read review
“We had large ground floor family room. Not much of a view but it was getting dark when we arrived anyway.”
 of 5 bubbles 777carolel, 26 Oct 2016 | Read review
“stay out of the main building”
 of 5 bubbles kelandchez, 9 Oct 2016 | Read review
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