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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
I recently attended Craigland's for a friends wedding. I was very disappointed with the whole experience from start to finish.
I recommended this hotel to my friend as I thought, at the time of booking, the hotel was very well run with a good reputation...More
5 Thank Fents1216
Response from TheCraiglandsHotel, General Manager at The Craiglands HotelResponded 12 October 2014
Thank you for your comments relating to your stay here at The Craiglands Hotel, I am extremely disappointed to here of your comments regarding the wedding that you attended here recently. We do pride ourselves in the good reputation the Hotel has for...More
Dirty, used venue facilities before our event started, hotel entrance was a rubbish tip and overall little genuine interest in helping to make an event special!
The event planner, Nicky didn't pay attention to important detail, was impatient going over plans the day before &...More
I came with a group of friends for a birthdayparty held in Ilkley and had a really nice 1 night stay. The reception staff were very welcoming, the room and the hotel was lovely and the breakfast was particularly nice - hot food and hot...More
After booking a one night stay to be able to go to a family meal we were told on arrival that there was no record of the booking despite having an email from firstname.lastname@example.org. To cut a long story short we were kept waiting for...More
The setting is wonderfull, the outside is the first indication that all is not well inside. The gardens are unkept and overgrown, and the car park is poorly lit.
Reception is COLD AND UNWELCOMING and so very dated early sixties but not chic. The room...More
USD 91 - USD 158 (Based on Average Rates for a Standard Room)
Official Star Rating provided by the AA.
Non-Smoking Rooms ,
Number of rooms
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Response from TheCraiglandsHotel | Property representative |
It is true we have had quite a few mixed reviews recently, the hotel is investing allot of money into the bedrooms and public areas and this has been on-going for some time. Unfortunately guest who have a... More
It is true we have had quite a few mixed reviews recently, the hotel is investing allot of money into the bedrooms and public areas and this has been on-going for some time. Unfortunately guest who have a negative experience are more likely to leave a review, than a guests who have a good experience leaving a review. I can assure you my team are working hard to give all guests and positive stay and will try to assist with any issues raised during a guests stay.
I would love to have you and your family back to the Craiglands, should you wish to book please contact Claire on through the hotel number and she will ensure you are looked after.