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The Craiglands Hotel

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932 Reviews from our TripAdvisor Community

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Showing 925: English reviews
Reviewed 4 weeks ago

Recently visited here for my work's Christmas do and I had a brilliant night, to say the least! On arrival, check-in was quick and simple. Myself and a friend were shown to our room by a lovely employee of the hotel (I believe her name was Hattie) who was very friendly and helpful, even giving us an exciting run down...

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Helpful?
1Thank Ryan C
TheCraiglandsHotel, Guest Relations Manager at The Craiglands Hotel, responded to this review

Dear Ryan, Thank you for your kind feedback, the whole team are delighted you had a great night, We look forward to your next visit, Best Regards, Rob Cranley Guest Relations Team

Leeds, United Kingdom
Reviewed 4 weeks ago via mobile

We were here for a Christmas party. I was very happy with everything. The venue itself looked great. They had loads of staff on. The entertainment was excellent and the duty manager Hattie really went above and beyond to make sure our event was perfect!

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1Thank Tom R
TheCraiglandsHotel, Guest Relations Manager at The Craiglands Hotel, responded to this review

Dear Tom, Thank you for your kind words, the team are delighted for your kind feedback, We look forward to your next visit, Best Regards, Rob Cranley Guest Relations Team

Heckmondwike-West Yorkshire
Reviewed 12 December 2016

Came here for a New York City Swing evening for Christmas with low expectations due to the very limited menu choice. Our room was very nice, quite big & really clean. We had room 133 at the back so it was very quiet too. We went down for the meal which was late but very nice. Dead plain food but...

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Helpful?
Thank Hecky1
TheCraiglandsHotel, Guest Relations Manager at The Craiglands Hotel, responded to this review

Dear Guest, Thank you for your kind words we always appreciate the feedback, your comments have been taken into consideration, We hope to welcome you back for another event soon, Best Regards, Rob Cranley Guest Relations Team

Derby, United Kingdom
Reviewed 9 December 2016

This hotel was perfect for a short stay. Although it was very quiet as we stayed a Sunday and Monday night (their quietest days), we were very well looked after. The meal in the Brasserie was delicious and breakfast both mornings was exceptional. We planned to do some Christmas shopping while we were there and both Ilkley itself and Harrogate...

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Helpful?
Thank LizzyH59
TheCraiglandsHotel, Guest Relations Manager at The Craiglands Hotel, responded to this review

Dear Lizzy, We appreciate your positive feedback and are glad you enjoyed your stay with us, We look forward to welcoming back to the hotel soon, Best Regards, Rob Guest Relations Team

Lincolnshire
Reviewed 7 December 2016

We were booked for one night, due to not receiving an email from the travel company informing us of problems with the booking, we arrived to find there was a problem with the room. The young lady on reception was so fantastic, the manager was so good, we had a little wait, but when we got the room, it was...

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Thank cookieLincolnshire
TheCraiglandsHotel, Guest Relations Manager at The Craiglands Hotel, responded to this review

Dear Guest, Thank you for your kind feedback, we strive to go above and beyond as a hotel, your comments will be passed on to the team, We look forward to welcoming you back, Best Regards, Rob Cranley Guest Relations Team

Cleckheaton, England, United Kingdom
Reviewed 5 December 2016 via mobile

Yet again our car club held our Christmas pudding run f rom this hotel. Who never fail to accommodate all the cars, stop overs and cater for all our hungry people with a superb 3 course meal, visit from Father Christmas. The meal was superb and served to us very efficiently by the staff of the hotel. Yes the hotel...

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Helpful?
Thank Marion N
TheCraiglandsHotel, Guest Relations Manager at The Craiglands Hotel, responded to this review

Dear Marion, Thank you for your kind review, What a fantastic event and we love holding you and the whole MG car club and guests, Santa said he had seen lots of nice boys and girls on the day and we hope to see you in the summer, I will pass your comments on to the team, Thanking you, Rob...

Liverpool, United Kingdom
Reviewed 1 December 2016

Good ambience old style hotel. Pleasant staff and good evening meal and satisfying breakfast. Within a 15 minute walk into Ilkley town centre (uphill coming back) for shops, pubs and a nice Indian meal.

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Thank Peter S
TheCraiglandsHotel, Guest Relations Manager at The Craiglands Hotel, responded to this review

Dear Guest, Thank you for your kind words, we always appreciate good feedback at the hotel and your comments mean a lot to the team. Please don't hesitate to call our reservations team on 01943 430 001 to book any future stays, Best Regards, Rob Cranley Guest Relations Team

Southport, United Kingdom
Reviewed 26 November 2016

Last weekend we visited with a dance school for our Fancy Dress Weekend. Our room was very nice & spacious, as was our friends. There were some issues with getting some rooms warm ( it was snowing), but we were o.k. The food was good and the staff very friendly & efficient. A really enjoyable weekend helped along enormously by...

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Helpful?
Thank Kafoozalum
TheCraiglandsHotel, Guest Relations Manager at The Craiglands Hotel, responded to this review

Dear Guest, Thank you for your kind words it was a real pleasure dealing with you and your group. The fancy dress outfits where superb and the waiting on team from the night loved being involved. We look forward to seeing you again soon, Best Regards, Rob Cranley, Guest Relations Team

Bradford
Reviewed 20 November 2016 via mobile

Rob and I had our wedding reception and evening party at The Craiglands. We had an amazing day and loved every minute of it. Prior to our wedding we spoke with several members of staff about the details of our booking, we wanted everything to go like clock work....and it did. I had previously read some damming and horrible reviews...

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Thank FionaKnox1
TheCraiglandsHotel, General Manager at The Craiglands Hotel, responded to this review

Dear Fiona and Rob Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your Wedding day, it was a pleasure looking after you. I look forward to welcoming you both back again very soon. Kind regards, Gary Naylor General Manager

Reviewed 16 November 2016 via mobile

Booked a wedding at this venue for August 2016. Booked it a year and a half in advance. A few months before the wedding day they told us that they had accidentally double booked us and that our booking was cancelled. After loads of arguments, they cancelled the booking of their party, as we had already booked our honeymoon and...

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Helpful?
Thank 1991S
TheCraiglandsHotel, General Manager at The Craiglands Hotel, responded to this review

Dear Guest Thank you for your feedback. We treat all of our comments with the utmost seriousness and I'm sorry for any inconvenience you may have had building to your wedding day and the day itself. Kind regards, Gary Naylor General Manager

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Craiglands Hotel has been welcoming people from across the globe for more than 150 years. This grand Victorian hotel remains the ideal place for business or pleasure, combining modern comforts and facilities with a warm, friendly welcome.Set in 6 acres of beautiful, landscaped grounds and woodland, Craiglands is just a short walk to the historic spa town of Ilkley and the famous Ilkley Moor, with easy access to Leeds/Bradford airport and major business centres. There are 62 guest rooms and excellent facilities to suit all your requirements - 7 conference and banqueting suites, the newly refurbished Brasserie1 Restaurant & adjoining bar with outside terrace to name but a few. For fine dining, banquets, conferences, large corporate events or just to get away from it all, you really must come to Craiglands! ... more   less 

Additional Information about The Craiglands Hotel

Address: Cowpasture Road, Ilkley LS29 8RQ, England
Region: United Kingdom > England > Yorkshire > West Yorkshire > Ilkley
Price Range: $86 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Craiglands Hotel 3*
Number of rooms: 62
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Also Known As:
Craiglands Hotel Ilkley
The Craiglands Hotel Ilkley, Yorkshire
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Questions & Answers

Here's what travellers have asked, with answers from The Craiglands Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Disability Equipped Room 205”
 of 5 bubbles pavlosrugbypaul, 5 Jan 2017 | Read review
“Don't bother booking , photos can be deceptive”
 of 5 bubbles MRMRW81, 30 Dec 2016 | Read review
“133 is quiets at back.”
 of 5 bubbles Hecky1, 11 Dec 2016 | Read review
“Room 118 was at the end of corridor and had lovely views from the front of the hotel over the town”
 of 5 bubbles LizzyH59, 9 Dec 2016 | Read review
“Superior rooms are well worth the extra payment. We had a great room and the views were expansive.”
 of 5 bubbles Pasodoble13, 15 Nov 2016 | Read review
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