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The Craiglands Hotel

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970 Reviews from our TripAdvisor Community

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Showing 963: English reviews
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yorkshire
Reviewed yesterday NEW

Firstly i booked directly with the hotel and asked for a booking confirmation to be emailed to me, after a week and no reply i rang and asked again, was told they hadn't recorded my email address and would send asap still no reply. The week prior to arrival i did get an email welcoming me to the hotel so...

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Thank YorkshireRainbow2
Cleckheaton, England, United Kingdom
Reviewed 2 days ago NEWvia mobile

Having stayed at the graiglands on several occasions we expected a good night of entertainment! Unfortunately we did not get it. Not the hotels fault but other guests on the night. Why, after you have bought a ticket to see and be entertained by a group of actors? You persist in talking continually throughout the performance. Maybe it was due...

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Thank Marion N
London, United Kingdom
Reviewed 5 days ago NEW

We used our buyagift.com voucher and telephoned the hotel directly two weeks in advance to book our two night get away. We telephoned on the Friday (two weeks before our stay) to book, but were told by the Receptionist she had just got back from holiday, and a new system was in place which she was unsure how to work...

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Thank Robin P
TheCraiglandsHotel, Manager at The Craiglands Hotel, responded to this review

Dear Robin P Thank you for your recent review of The Craiglands Hotel. It is disappointing to hear your stay was not 100% to your satisfaction. I would like to discuss the issues highlighted with you in person. Please could you contact me on 01943 430001 or gm@craiglands.co.uk. Kind regards, Khem Djedidi General Manager The Craiglands Hotel

Stratford-upon-Avon, United Kingdom
Reviewed 6 days ago NEW

Very pleasant occasion. Plenty of hot tea, tasty cakes and scone. Sandwich fillings not very inspired, especially the veggie one (plain tomato and cucumber) but overall a good afternoon. Within walking distance of ilkley.

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Thank SallySand
TheCraiglandsHotel, Manager at The Craiglands Hotel, responded to this review

Dear SallySand Thank you for your recent review of The Craiglands Hotel. It is pleasing to hear that you enjoyed our afternoon tea. We pride ourselves in meeting and exceeding our guests’ expectations and I will be sure to share your kind comments with the rest of the team. We look forward to welcoming you back to the hotel soon...

York, United Kingdom
Reviewed 1 week ago

wasn't sure what to expect when i red some reviews but we stayed here March 16 on a groupon deal when we arrived we were greeted by a very polite receptionist we checked in & we were given room 122 on the first floor a executive suite beautiful big clean room comfy bed & a newly refurbished bathroom with lots...

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Thank 600dell
TheCraiglandsHotel, Manager at The Craiglands Hotel, responded to this review

Dear 600dell Thank you for your recent review of The Craiglands Hotel. It is great to hear that you had such a great stay. It is always great to hear such a positive feedback and I will be sure to share your kind comments with the rest of the team. For best rate available please book direct on our web...

Darlington, United Kingdom
Reviewed 1 week ago

We had a lovely dinner and breakfast with excellent service throughout. The room was spotless and the bed very comfortable so I can't fault it. It's up on a hill so the ten minutes walk to town was good exercise, but not unmanageable at all and the screen of trees made for privacy in the room.

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Thank TRB5548
TheCraiglandsHotel, Manager at The Craiglands Hotel, responded to this review

Dear V C Thank you for your recent review of Craiglands Hotel. It is great to hear that you had such a wonderful stay and manage to take a full advantage of our great location. It is always great to hear such a positive feedback and I will be sure to share your kind comments with the rest of the...

Reviewed 1 week ago via mobile

Groupon Stay for 2 at last minute. I had wanted to go to Ilkley for a while so this was ideal on Cow Pasture Road. Check in was easy, the lady on the reception was approachable, friendly. Our room was on the 2nd floor, took the lift. The room was large, warm & inviting. We had prior to our visit...

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Thank Lady_PennyPowers
TheCraiglandsHotel, Manager at The Craiglands Hotel, responded to this review

Dear Lady_PennyPowers Thank you for your recent review of Craiglands Hotel. It is great to hear that you had such a good stay and enjoyed our great location. It is always great to hear such a positive feedback and I will be sure to share your kind comments with the rest of the team. For best rate available please book...

Liverpool, United Kingdom
Reviewed 2 weeks ago via mobile

This was a Christmas present from my husband,we stayed two nights in this beautiful hotel,from the rooms, to the staff and the excellent breakfast, everything was great,we will definitely recommend this hotel to family and friends, and i can see us staying there again very soon.

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Thank carolann848
TheCraiglandsHotel, Manager at The Craiglands Hotel, responded to this review

Dear carolann848 Thank you for your recent review of The Craiglands Hotel. It is very pleasing to hear that you had a great stay. Your feed back is very important to us in order to grow and improve our business and I’ll be sure to share your kind comments with the rest of the team. We look forward to welcoming...

Reviewed 2 weeks ago

Our first opinion of it was wow. It looks very impressive from the outside, all lovely and covered in ivy. When we went in the receptionist, Kirsty, was lovely and made us feel very welcome. We were early so she kept our bags whilst we wandered into town. Later on it all changed. We came back from our walk and...

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1Thank Rachel A
TheCraiglandsHotel, Manager at The Craiglands Hotel, responded to this review

Dear Rachel A Thank you for your recent review of The Craiglands Hotel. It is disappointing to hear your stay was not 100% to your satisfaction. Your feed back is very important to us in order to grow and improve our business. As we pride ourselves in meeting and exceeding our guests’ expectations, I’m surprised and disappointed to hear of...

Wakefield, United Kingdom
Reviewed 2 weeks ago

We have just spent 2 nights at the Craiglands using a Groupon voucher and were very impressed with the service, food and the rooms. We travelled with my parents and stayed in executive rooms which look to have been recently redecorated, very comfortable super king beds & lovely bathrooms. We had the three course evening meal and the food was...

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Helpful?
Thank karen p
TheCraiglandsHotel, Manager at The Craiglands Hotel, responded to this review

Dear karen p Thank you for your recent review of The Craiglands Hotel. It is very pleasing to hear that you had a great stay. Your feed back is very important to us in order to grow and improve our business and I’ll be sure to share your kind comments with the rest of the team. We look forward to...

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Craiglands Hotel has been welcoming people from across the globe for more than 150 years. This grand Victorian hotel remains the ideal place for business or pleasure, combining modern comforts and facilities with a warm, friendly welcome.Set in 6 acres of beautiful, landscaped grounds and woodland, Craiglands is just a short walk to the historic spa town of Ilkley and the famous Ilkley Moor, with easy access to Leeds/Bradford airport and major business centres. There are 62 guest rooms and excellent facilities to suit all your requirements - 7 conference and banqueting suites, the newly refurbished Brasserie1 Restaurant & adjoining bar with outside terrace to name but a few. For fine dining, banquets, conferences, large corporate events or just to get away from it all, you really must come to Craiglands! ... more   less 

Additional Information about The Craiglands Hotel

Address: Cowpasture Road, Ilkley LS29 8RQ, England
Region: United Kingdom > England > Yorkshire > West Yorkshire > Ilkley
Price Range: $110 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Craiglands Hotel 3*
Number of rooms: 62
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Also Known As:
Craiglands Hotel Ilkley
The Craiglands Hotel Ilkley, Yorkshire
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Questions & Answers

Here's what travellers have asked, with answers from The Craiglands Hotel staff and other travellers.
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Questions? Get answers from The Craiglands Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the first floor to the rear can be noisy from the function room below”
 of 5 bubbles YorkshireRainbow2, 29 Mar 2017 | Read review
“Don't stay until they sort out the hot water and heating!”
 of 5 bubbles robinp319, 25 Mar 2017 | Read review
“room 122 beautiful!!!”
 of 5 bubbles 600dell, 22 Mar 2017 | Read review
“Do not have a front room - currently being dug up so a right mess!”
 of 5 bubbles E1041CGrachela, 16 Mar 2017 | Read review
“Can't help you there, think it is pot luck no matter what you request.”
 of 5 bubbles Betty2011, 1 Mar 2017 | Read review
5 of 5