We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Villas de Palermo Hotel & Resort

Travellers' Choice award winner
GreenLeadersBronze level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
Professional photos
Villas de Palermo Hotel & Resort
View Map
{"widget":{"name":"ibex_photo_carousel_streamline","template":"ibex_photo_carousel_streamline__widget","dust":{},"divClasses":"prw_rup prw_ibex_photo_carousel_streamline","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

283 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 227: English reviews
Scotland, United Kingdom
Reviewed 6 days ago NEW

My husband and I stayed here for a week during Christmas and we had the most amazing time. The property consists of about 50 villas and has a very quiet and serene atmosphere. We purchased the all inclusive which turned out to be a great decision as their food is amazing. I will say that there weren't a lot of...

 Report
Helpful?
Thank Mika_Men
VillasdePalermo, Director de Relaciones con Clientes at Villas de Palermo Hotel & Resort, responded to this review

Wow, Mika, thank you very much for taking the time to write such a wonderful review about us. We are very happy to have been partial contributors to your pleasant stay. We hope to have you visit us again in the future. Greetings, Susan Scarlett (Concierge at Villas de Palermo)

Boston, Massachusetts
Reviewed 1 week ago NEW

Our experience (2 adults, 2 kids <10) was similar to others: the views were spectacular (we had a high villa), the villas themselves are spacious, modern and clean, and the hot water is sporadic (but do you really need it? It is tropical after all...I didn't care). The walk up the hill is a little bit of a hike, so...

 Report
Helpful?
Thank Ryan M
VillasdePalermo, Director de Relaciones con Clientes at Villas de Palermo Hotel & Resort, responded to this review

Thank you very much Ryan for taking some of your valuable time for writing such a nice review. We hope to see you again in the future! :)

Toronto, Canada
Reviewed 1 week ago

My husband and I stayed here for 5 nights over Christmas. Our villa was near the top of the hill, so it was a bit of a hike to the main reception/pool/restaurant area. There are stone footpaths that act as shortcuts between the levels, however they are NOT lit at night. We had to use our cellphones as flashlights. Otherwise,...

 Report
Helpful?
Thank beachE_keen
VillasdePalermo, Director de Relaciones con Clientes at Villas de Palermo Hotel & Resort, responded to this review

Hello! Thank you so much for taking the time to write a nice review about your stay at the hotel. We do offer the same shuttle that goes to town each hour, to the clients to pick you up and bring you down to the restaurant if the walk is not something that you want, but I understand that the...

Reviewed 2 weeks ago

Hi All - My wife, teenage son, and I stayed here December 25 - 30, 2016. We booked late and snagged the last villa, #55, available during the busy holiday season. Overall, our experience was very positive, and we enjoyed our stay very much. The view from our villa (at the top of the road) was beautiful - the San...

 Report
Helpful?
Thank Raja R
VillasdePalermo, Director de Relaciones con Clientes at Villas de Palermo Hotel & Resort, responded to this review

Hello Raja, Thank you very much for your very nice words for future guests. We actually do have a separate office (Reservations office, to the right hand side of the indoor part of the restaurant) where you can organize activities with the hotel's concierge (except the spa services and vehicle atv/polaris rentals which you organize directly with front desk) We...

Reviewed 3 weeks ago

My husband and I spent a couple of days in one of the villas. The view was beautiful and the room was spacious. However, the hot water arrangement was quite weird, it was either way too hot or just freezing cold. There is not really a good place to park, and it was rather difficult to get to the villa...

 Report
Helpful?
Thank Claudnica
VillasdePalermo, Director de Relaciones Públicas at Villas de Palermo Hotel & Resort, responded to this review

Hello Claudnica! Thank you for your opinion. We will take everything you say to the right people so that the situation can be improved in the future. Greetings, Concierge at Villas de Palermo

huntington beach, ca
Reviewed 15 December 2016 via mobile

This place is great. Up on a hillside just outside of SJDS with spectacular views, the resort features individual villas (we had #18, which was a 2BR, but I think there are also 1BR) with full 4 star hotel amenities. There is a nice pool and great restaurant with excellent and friendly service. Daily maid service and you can drop...

 Report
Helpful?
Thank soladiamante
VillasdePalermo, Director de Relaciones con Clientes at Villas de Palermo Hotel & Resort, responded to this review

Good morning Soladiamante! Thank you very much for your very nice comment about our business. We really appreciate the time you took to write with a lot of detail for the benefit of future customers. We hope to see you again! Sincerely, Susan Concierge at Villas de Palermo

Reviewed 28 October 2016 via mobile

I just stayed a few days with my family and the place has great service at the bar and restaurant, the staff there was top notch but very poor housekeeping, we didn't get any soap for second day and had to ask for it at the main house and didn't get any shampoo or conditioners, I guess you should only...

 Report
Helpful?
Thank Anibal R
VillasdePalermo, Director de Relaciones Públicas at Villas de Palermo Hotel & Resort, responded to this review

Hello Aníbal! I am sorry to hear that you had some housekeeping amenities, service. That is not something that happens much here, this is the first time and I deeply apoligize, there is no excuse for that, BUT... Regarding the towels, we are not trying to sell them, and bleach does not remove such dye stains without damaging/lowering the quality...

Reviewed 23 August 2016 via mobile

This is my second time staying at Palermo and I love them even more now. We came on a last minute trip and they made sure we where accommodated correctly. We stayed for 3 nights and even do we where busy traveling around the beaches, my favorite time of the trip was coming back to Palermo and interacting with all...

 Report
Helpful?
Thank Carlos B
VillasdePalermo, Director de Relaciones Públicas at Villas de Palermo Hotel & Resort, responded to this review
Google Translation

Hola Carlos! muchísimas gracias por tus palabras, tus comentarios acerca del hotel y su staff, de los servicios, etc. y...

Gaithersburg, Maryland
Reviewed 23 August 2016

Individual villas allow to stay with family comfortably and with some privacy. Nice hotel, quite, relaxing, reasonably priced. Nice views from the upstairs bedroom. Only boiling hot or cold water in the shower (go for cold) and a finicky AC system (big differences in temperature between the 2 bedrooms). Don't expect reliable WiFi either.

 Report
Helpful?
Thank Flo Jo D
VillasdePalermo, Director de Relaciones Públicas at Villas de Palermo Hotel & Resort, responded to this review

Hello Flo Jo D! thanks for taking the time to review the hotel. We always appreciate honest reviews/reviewers, and wanted to thank you for letting us know about things that were not working properly during your stay so that we can inmediately start working on fixing them. Would you be so kind to tell me in what Villa were you...

Reviewed 22 August 2016 via mobile

I'd really liked this place. Location is great, with fantastic views and close to San Juan del Sur. The villa's are fantastic: big and comfortable, with a well equipped kitchen and two bathrooms. The hotel restaurant is quite expensive. Free shuttles to San Juan del Sur are great!

 Report
Helpful?
Thank Mareille F
VillasdePalermo, Director de Relaciones Públicas at Villas de Palermo Hotel & Resort, responded to this review

Hello Mareille F! We are very happy that you enjoyed your stay with us, and appreciate that you took the time to write a review... we hope to have the chance to have you visit again in the future.

253 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (147)
Viewed
View from Room (24)
Viewed
Pool/Beach Area (12)
Viewed
Dining (6)
Viewed
Hotel & Grounds (13)
Viewed
Room/Suite (43)
Viewed
Bathroom (1)
Viewed
Other (48)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (106)
Viewed
Pool/Beach Area (20)
Viewed
Hotel & Grounds (18)
Viewed
Dining (23)
Viewed
Room/Suite (22)
Viewed
Business Centre/Function Rooms (5)
Viewed
View from Room (1)
Viewed
Other (17)
Check In Check Out
Hotels you might also like...
Travellers also viewed these San Juan del Sur hotels
7.8 km away
Morgan's Rock Hacienda and Ecolodge
2.7 km away
Surf Ranch Hotel & Resort
Surf Ranch Hotel & Resort
#20 of 26 in San Juan del Sur
259 reviews
4.7 km away
Mango Rosa Nicaragua
Mango Rosa Nicaragua
#1 of 4 in Playa Marsella
394 reviews
Show Prices
Show Prices
Show Prices
2.3 km away
El Jardin Hotel
El Jardin Hotel
#8 of 26 in San Juan del Sur
215 reviews
5.1 km away
Playa Marsella Beach Front Hotel
Playa Marsella Beach Front Hotel
#4 of 4 in Playa Marsella
135 reviews
2.0 km away
Hotel Alcazar
Hotel Alcazar
#9 of 26 in San Juan del Sur
157 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Laundry Service
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
The Palermo Hotel and Resort is located in San Juan del Sur, a city that bridges Costa Rica and Nicaragua on the Pacific Ocean. The hotel features 50 villas, poolside spa, flexible in-room work spaces, full-kitchens and room service, wireless broadband connectivity throughout the property, as well as both large and small, air-conditioned conference and meeting spaces. Villas are for rent by the day, week or month, as well as for sale as vacation homes. Terraza de Palermo Restaurant and Bar offer a dramatic dining experience overlooking the tropical pool and sunsets into the Pacific Ocean. Locally sourced, vegetarian, vegan, healthy and Nicaraguan meal service available. ... more   less 

Additional Information about Villas de Palermo Hotel & Resort

Address: Carreterra San Juan del Sur, km 139, San Juan del Sur 48600, Nicaragua
Region: Nicaragua > Rivas Department > San Juan del Sur
Price Range: $176 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Villas de Palermo Hotel & Resort 3.5*
Number of rooms: 50
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com and Travelocity so you can book your Villas de Palermo Hotel & Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Villas De Palermo Hotel San Juan Del Sur
Villas De Palermo Hotel And Resort
Hotel Style:
#3 Spa Hotel in San Juan del Sur
#4 Family Hotel in San Juan del Sur
#4 Green Hotel in San Juan del Sur
#9 On the Beach Hotel in San Juan del Sur
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Villas de Palermo Hotel & Resort staff and other travellers.
6 questions
Ask a question

See all questions (6)

Questions? Get answers from Villas de Palermo Hotel & Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best views are in the higher # villas (#40+), but these have the longest (hilly) walk to the restaurant/pool/entrance.”
 of 5 bubbles J2399BMryanm, 14 Jan 2017 | Read review
“Lower number villas are closer to the restaurant and pool, so noisier. Higher number villas, quieter.”
 of 5 bubbles rajar417, 6 Jan 2017 | Read review
“Villas 1 and 2 have great views of the bay and statue, and also next to the office and restaurant.”
 of 5 bubbles NickSanJuan, 13 Jun 2016 | Read review
“Ask for condo near the pool and restaurant so you don't trudge up a hot hill.”
 of 5 bubbles gabihm2016, 19 May 2016 | Read review
“If you need to book this hotel ask for a room near the restaurant and pool”
 of 5 bubbles d0relr, 24 Apr 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay